About HelloID

HelloID is a complete, cloud-based Identity and Access management solution from Tools4ver. Created to simplify an organization's access and approval process, HelloID offers a large selection of features including Single Sign-On, Service Automation (Self-Service), Access Management, Delegated Forms, Reporting and more. All of HelloID's capabilities are designed to enhance the user's experience and take the pressure off off the IT department.

With HelloID, organizations and districts can access all of their resources with just a few clicks, allowing you to take large leaps forward in your identity management efforts at considerably low investment and management costs.

HelloID is available on a monthly subscription basis and provides customer support via...


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Supported Operating System(s):

Web browser (OS agnostic)

6 Reviews of HelloID

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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August 2019

Alwin from SLTN Inter Access

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Fantastic software for Identity and Access Management

Pros

The thing we like the most is that this software is so easy to use. You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it. But even if you cannot find a specific setting, you can always call Tools4ever. Their support is great!

Cons

The thing we liked the lest about this software is that we missed some functionality at the beginning. This problem consisted off some connectors with certain products we wanted to provision to. By example TOPdesk. The good thing is that this problem is now solved.

Reasons for Choosing HelloID

We use this software for Single Sign-On/Access Management, Service Automation and User Provisioning. There is no product on the market that has all of these features.

August 2019

Robert from Butlertech

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

HelloID is awesome

Pros

This software allows our staff and students the ability to access the resources they need from anywhere, either on campus or at home without needing to remember the URL or their passwords for the sites.

Cons

I would like it become a complete package instead of a modular based product.

Reasons for Choosing HelloID

Pricing and relationship with Tools4ever

September 2019

Bradley from SIMgroep

Company Size: 51-200 employees

Industry: Government Relations

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2019

A Flexible Solution For Application Management, And Facilitated Centralization Of Our IAM

This solution helped us with centralizing our IAM. It was spread out over many places. Now we can easily control who has access to which client or client application. The fact that our employees can ask for temporary access to an application prevents unnecessary access and adds to the security of the environment.

Pros

The most valuable feature of this solution is the ability to use provisioning. In this way, flows can be created where users can ask for access, and other users can approve or deny it. Next, people can ask for temporary access to applications, which is very useful. For example, when giving support and its needed to take a look into the client application. In that case, you only want access for that moment.

Cons

We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

August 2019

Bernard from QAP P3

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

HelloID Service Automation & Access Management

We supply virtual workspaces for our customers. In order to be able to focus on new-business instead of doing repetitive tasks we use HelloID Service Automation to fully give the user control of their own workspace. We minimize the support calls they make and we have to spend little to no time administering these environments. Also we use HelloID as the landing page for users so that they can access all their SAAS applications with Single Sign On.

Pros

Service Automation with limitless possibilities. Monthly updates. Very user-friendly. Access Management without having to hire a consultant.

Cons

That I didn't find out about it earlier.

Reasons for Choosing HelloID

Pricing, easiness, the continuous updates, also the acquaintance feel.

August 2019

Edwin from Kwadrantgroep

Company Size: 1,001-5,000 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

HelloID helps us with SSO to web applications

Pros

HelloID helps us with SSO to web applications. It supports different authentication methods witch makes it very flexibel such as microsoft AD, Azure AD etc. etc.

Cons

HelloID has not yet support for "native apps".

June 2019

Peter from Middle Country Central School District

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2019

Hello ID and SMS Systems

I no longer have to manually assign email addresses in student management system. It is now linked to our Active Directory

Pros

It is able to integrate with my student management system (PowerSchool)

Cons

The set up will take some time and you need to make sure that your data is good. It did force me to clean up a bunch of sloppy errors in my system.