Fantastic software for Identity and Access Management

Pros

The thing we like the most is that this software is so easy to use. You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it. But even if you cannot find a specific setting, you can always call Tools4ever. Their support is great!

Cons

The thing we liked the lest about this software is that we missed some functionality at the beginning. This problem consisted off some connectors with certain products we wanted to provision to. By example TOPdesk. The good thing is that this problem is now solved.

HelloID is awesome

Pros

This software allows our staff and students the ability to access the resources they need from anywhere, either on campus or at home without needing to remember the URL or their passwords for the sites.

Cons

I would like it become a complete package instead of a modular based product.

A Flexible Solution For Application Management, And Facilitated Centralization Of Our IAM

This solution helped us with centralizing our IAM. It was spread out over many places. Now we can easily control who has access to which client or client application. The fact that our employees can ask for temporary access to an application prevents unnecessary access and adds to the security of the environment.

Pros

The most valuable feature of this solution is the ability to use provisioning. In this way, flows can be created where users can ask for access, and other users can approve or deny it. Next, people can ask for temporary access to applications, which is very useful. For example, when giving support and its needed to take a look into the client application. In that case, you only want access for that moment.

Cons

We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

HelloID Service Automation & Access Management

We supply virtual workspaces for our customers. In order to be able to focus on new-business instead of doing repetitive tasks we use HelloID Service Automation to fully give the user control of their own workspace. We minimize the support calls they make and we have to spend little to no time administering these environments. Also we use HelloID as the landing page for users so that they can access all their SAAS applications with Single Sign On.

Pros

Service Automation with limitless possibilities. Monthly updates. Very user-friendly. Access Management without having to hire a consultant.

Cons

That I didn't find out about it earlier.

HelloID helps us with SSO to web applications

Pros

HelloID helps us with SSO to web applications. It supports different authentication methods witch makes it very flexibel such as microsoft AD, Azure AD etc. etc.

Cons

HelloID has not yet support for "native apps".

Hello ID and SMS Systems

I no longer have to manually assign email addresses in student management system. It is now linked to our Active Directory

Pros

It is able to integrate with my student management system (PowerSchool)

Cons

The set up will take some time and you need to make sure that your data is good. It did force me to clean up a bunch of sloppy errors in my system.