--- title: "ID.me Software Reviews, Demo & Pricing - 2026" description: "Review of ID.me Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/identity-management/id-me-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Identity Management Software](https://www.softwareadvice.com/identity-management/) / ID.me Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/identity-management/id-me-profile/reviews/)[Alternatives](https://www.softwareadvice.com/identity-management/id-me-profile/alternatives/) # ID.me Review Custom quote 1 plan Wondering if ID.me is right for your organization? Our Identity Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview ID.me 4.2 [(28)](https://www.softwareadvice.com/identity-management/id-me-profile/reviews/) Pricing Pricing available upon request ### About ID.me ID.me is a digital identity network where individuals verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere. ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. Wondering if ID.me is right for your organization? Our Identity Management Software selection experts can help you in 15 minutes or less. ## ID.me User Interface ## Popular ID.me Alternatives Main Product ID.me 4.2 [(28)](https://www.softwareadvice.com/identity-management/id-me-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.0Value for money - 4.12Customer support - 4.11Functionality Pricing Available upon request Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4864)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Plaid](https://www.softwareadvice.com/financial-services/plaid-for-lending-profile/) 4.4 [(105)](https://www.softwareadvice.com/financial-services/plaid-for-lending-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.38Value for money - 4.30Customer support - 4.45Functionality Pricing Available upon request Get Price Alternative Product [ManageEngine AD360](https://www.softwareadvice.com/access-governance/manageengine-ad360-profile/) 4.6 [(35)](https://www.softwareadvice.com/access-governance/manageengine-ad360-profile/#reviews) Ratings Breakdown - 4.74Ease of use - 4.65Value for money - 4.54Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [Persona](https://www.softwareadvice.com/aml/persona-profile/) 4.9 [(28)](https://www.softwareadvice.com/aml/persona-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.74Value for money - 4.57Customer support - 4.82Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Veriff](https://www.softwareadvice.com/financial-fraud-detection/veriff-profile/) 4.7 [(3)](https://www.softwareadvice.com/financial-fraud-detection/veriff-profile/#reviews) Ratings Breakdown - 4.67Ease of use - 4.67Value for money - 5.0Customer support - 4.33Functionality Pricing Starting at €49.00 per month Get Price ## ID.me Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ID.me Features - Popular features found in Identity Management Access Certification Compliance Management Credential Management Multi-Factor Authentication Password Management Privileged Account Management Reporting & Statistics Self-Service Access Request Single Sign On - More features of ID.me Access Management Address Validation AI/Machine Learning AML Compliance Authentication Biometrics Data Extraction Data Verification Fraud Detection ID Scanning Liveness Detection Location Tracking Multiple Authentication Methods Records Management Third-Party Integrations User Provisioning Video Conferencing ## ID.me User Reviews ## ID.me customer ratings - Overall rating: 4.2/5 - Total reviews: 28 ### Rating distribution - 5 stars: 21 reviews (75%) - 4 stars: 2 reviews (7%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 5 reviews (18%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 4/5 - Customer support: 4.1/5 - Functionality: 4.1/5 --- ### ID.me Verification for Customer Discount - Overall rating: 5/5 - Reviewer: Dr David M C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered From initial contact and negotiations through implementation and post launch maintenance, the staff has been very kind and on demand ready to answer any questions we have and work with our internal teams quickly to address any needs that we have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of implementation into our existing processes and flows for customers was a huge factor in selecting ID.me, as well as ease of use for the end-user, our customers. #### Cons No cons whatsoever to date and we've been using ID.me for 2+ years #### Reasons for switching to ID.me Comparison of costs, benefits, and customer experience from past methods vs ID.me, ID.me won hands down due to their amazing software, pricing, and implementation assistance. #### Vendor response Thank you so much David. You are an incredible partner to work with. We appreciate how you always come to the table open to new ideas and excited about ways to grow the partnership. Looking forward to our continued success. -Kristin Replied June 2022 --- ### Easy for EPCS - Overall rating: 5/5 - Reviewer: Tina G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Great people, great support, great company. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ID.me has been continuously improving their product and it is far superior to the previous solution we had. I highly recommend ID.me. #### Cons Sometimes users think they are finished setting up their account and they are not. They don't see the continue button. I hear this is soon to be fixed. #### Reasons for choosing ID.me Price and support. #### Reasons for switching to ID.me They quit doing the service. #### Vendor response Thank you so much, Tina! I've enjoyed getting to work with you and experience your enthusiasm for identity proofing and wonderful suggestions to keep the process simple for providers. -Jessica Replied February 2022 --- ### Not so great - Overall rating: 1/5 - Reviewer: Francis C. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros None at all honestly. It's a big corporation. #### Cons They have many employees that run the dirty work then company fires them with no reason. --- ### Great Service - Overall rating: 5/5 - Reviewer: Dimple J. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, a positive experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease that users are able to get their identity verified, is efficient and allows for them to be on-boarded quickly. #### Cons The only complaint we have seen is with Yubikeys, there is an additional step required to login. #### Reasons for switching to ID.me We wanted an integrated solution. #### Vendor response Thank you, Dimple! Your seamless integration allows for your prescribers to easily send e-prescriptions, within compliance. We appreciate your commitment to combating fraud and for ensuring a frictionless end user experience. -Jessica Replied January 2022 --- ### Best Instant Verification System - Overall rating: 5/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Outstanding. I highly recommend ID.me to you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ID.me is a great instant verification system. It plugs right into Shopify and is very easy to set-up. Plus website visitors know it so they feel comfortable using it. #### Cons I don't have any cons to share about ID.me #### Vendor response Thank you so much David! We love being able to work with you and allow your organization to offer discounts without fear of fraud and abuse. -Kristin Replied January 2022 --- ### ID.me provides a solid mfa solution - Overall rating: 5/5 - Reviewer: Kevin W. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ID.me provides multiple authentication ways, which give our users more options to set up. #### Cons Documents of API service are not detailed enough for the developers to build the feature. #### Vendor response Hi Kevin, thank you so much for taking the time to submit a survey response. I can't tell you what a joy it has been working with you and the rest of the team! Looking forward to helping the team achieve their goals this year! Best, Blake Replied February 2022 --- ### Great Partners. Great Product. - Overall rating: 5/5 - Reviewer: Kristina S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ID.me offers scalable access to audiences that we would otherwise struggle to reach at such an efficient cost. #### Cons I wish we simply had more options/opportunities to market to their customer segments. #### Reasons for choosing ID.me ID me offered marketing capability (email, site, social) that Sheer ID did not at the time. #### Vendor response Kristina thank you for being an amazing partner. We appreciate the energy and enthusiasm you bring to the ID.me partnership and how you are always coming up with interesting marketing plans. -Kristin Replied January 2022 --- ### Id.me is a great resource for many needs! - Overall rating: 5/5 - Reviewer: Anthony D. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the experience has been great, I wish I had taken advantage of these deals and discounts years before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features that I like most about this software is that it allows me to get discounts and deals on things that I use to pay full price for. #### Cons A feature that I think should be improved is the way that the discounts and deals work, I believe they should be automatically taken when you click the link rather than put a promo code. --- ### ID.me Review - Overall rating: 5/5 - Reviewer: Kimmy M. - Verified reviewer: Yes - Industry: Program Development - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Experience has always been great. Responses are always so quick and timely, and the staff are easy to work with and always provide the best assistance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use makes it simple to roll out to all of our providers. #### Cons There were some struggles with getting users updated to the new liveliness identification method. Uploading the necessary documents didn't always work the first time, had to reach to to id.me for support a couple times. #### Reasons for switching to ID.me Ease of use and cost --- ### Risky SPAM Practices - Overall rating: 1/5 - Reviewer: Reynolds K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It, at least, does provide identity verification services #### Cons In an attempt to monetize its other services, ID.me sends unsolicited marketing emails about services not enrolled in, and thinly justifies them as "transactional", although they contain no actual account update information, no unsubscribe option, and have clearly marketing focus titles like "Take control of your data with ID.me" --- Showing 1 - 10 of 28 Reviews [See All Reviews](https://www.softwareadvice.com/identity-management/id-me-profile/reviews/) ## ID.me Popular Comparisons [Okta vs ID.me](https://www.softwareadvice.com/identity-management/id-me-profile/vs/okta/)[Twilio User Authentication & Identity vs ID.me](https://www.softwareadvice.com/email-verification/account-security-profile/vs/id-me/)[Cisco Duo vs ID.me](https://www.softwareadvice.com/ciam/duo-security-profile/vs/id-me/) [Compare All Alternatives](https://www.softwareadvice.com/identity-management/id-me-profile/alternatives/) ## Other Top Recommended Identity Management Software [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4306) Recently recommended **0** times [LastPass](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/) **4.6** (2786) Recently recommended **0** times [Google Cloud](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/) **4.7** (2322) Recently recommended **0** times [1Password](https://www.softwareadvice.com/cloud-security/1password-profile/) **4.7** (2131) Recently recommended **0** times Stuck Between Options? 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