About Jamf Connect

Jamf Connect gives users the ability to access their Mac and their applications with a single identity — all without the need for multiple accounts or to bind to Active Directory. Supporting cloud-identity providers such as Okta, Microsoft Azure Active Directory, Google Cloud and Apple’s enrollment customization feature, Jamf Connect provides an improved user experience, during setup and day-to-day logins. Additional benefits include:

- Improved login experience with a single set of credentials across your users’ cloud-identity provider and Mac. Jamf Connect extends this to cloud-identity providers and keeps them in sync indefinitely.

- Organized Mac fleet for IT to manage — all users are consistently using their cloud-identity credentials (username and p...


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17 Reviews of Jamf Connect

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(13)

13

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

August 2021

Eric from UC San Diego Health

Verified Reviewer

Company Size: 10,000+ employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2021

Streamlining account creation and login

Pros

Our users simply open the sealed box, and after the traditional setup, are prompted to enter their IDP Credentials. Now their local account and password matches what is in the IDP. If the user changes their password somewhere other than their Mac, Jamf Connect detects and remediates the change on their Mac too. If your org requires FileVault 2 encryption to be enabled, Jamf Connect and ensure the device is encrypted, with the key being escrowed, before any user has created their account.

Cons

While Jamf only supports Apple Devices, our Windows users get jealous of the speed in which we can deploy and provision Macs to our users.

August 2021

Mark from HCSC

Company Size: 5,001-10,000 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2021

Good, reliable pripoduct

Jamf Connect fully covers our business needs. Great product, easy to configure and implement

Pros

- Easy to setup and implement - Zero-day macOS releases support - Good integration with Jamf Pro

Cons

- More customized functionality - Setup and customization should be integrated to Jamf Pro web interface

August 2021

John from Box, Inc.

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2021

Its not perfect (yet)

Pros

In a post COVID-19 world, we had to come up with a way to deploy laptops to people and get them logged in off VPN. Jamf Connect has answered that call and made our lives easier.

Cons

The application can often be buggy and sometimes regardless of the configuration, Jamf Connect misbehaves. These aren't deal breakers, but for a premium product, I expect premium experience.

Reasons for Choosing Jamf Connect

Jamf Connect offered the ability to fully customize the login experience to the end-users and brand the experience. other products we looked at tested didn't offer that same level of customization or integration.

Reasons for Switching to Jamf Connect

We needed to move authentication off Active Directory and over to Okta. Jamf Connect offered the cleanest and most effective way of doing that.

September 2021

Kevin from EchoStar

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

September 2021

Not the best for AD environment

fair, I like the ability to control logins and have hands free deployment but this really is only useful for new Mac deployments. I did not even try to move a user to a new Mac, not sure how that would work

Pros

The ability to use hands off deployment to new users

Cons

I had issues with passwords in my testing. We us AD accounts to access our Mac computers. When Jamf connect setups on a machine that already has and AD mobile account, it makes it local, this does something that when the user changes their ad password the connection between Jamf connect and the Mac will not allow the password to be updated. I had a support ticket and we were unable to resolve this issue. Also, when running updates on a computer the updates do not complete until Jamf Connect has authenticated. I would start updates on Friday, come in on Monday, sign into Jamf Connect, then have to wait 15 minutes for the update to complete.

Reasons for Choosing Jamf Connect

We use Jamf Pro to manage our Mac inventory and wanted to have ease of compatibility

September 2021

Wakefield from ID.me

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Jamf Connect review

Its been a good experience thus far. We still have a few more projects related to Jamf Connect brewing. Specifically, deploying Jamf connect to computers already enrolled in our environment.

Pros

I came on board shortly after the deployment of Jamf connect and it has made a big impact on our touchless enrollment. The Okta integration was convenient

Cons

Somewhat difficult to configure and the guide could have done a better job explaining some of the functionality. Specifically, I would have liked to see better documentation around FileVault workflows. I found myself digging around other sites to get information that I felt should have been in the documentation.