We had a great experience with LoginRadius helping us get set up with social login integration on our site. From the sales people to the support team everyone at LoginRadius helped us at every stage of service inquiry and implementation. One noticeable trait of LoginRadius was their patience with us. We had very little tech experience on staff, so they made sure we understood what had to be done in order to successfully implement the service we were looking for. LoginRadius even reached out to us multiple times after implementation to let us know about some areas that needed tweaked in order to have an more efficient application. We're a fairly young company in the social media/online marketing space with a smaller staff so having LoginRadius work with us through every step of the social login implementation was very beneficial to us. Because of the social login capability we can now capture user information that will help us adjust and determine specific user content goals.

Sales staff was knowledgeable about their products/services and listened to us concerning our current situation and offered solutions that addressed areas of improvement. Support team was very patient and helpful when aiding us through the implementation process. There was no hesitation from any LoginRadius team member to hop on a call with us to better explain something that we were unclear about.

The tool works perfectly for us to add additional security to our login process.

The tool was very easy to implement and worked well. Also, enabling the multi-factor authentication was just a one click process and allows us to choose through which multiple ways we want to authenticate users like SMS, call, email, security questions, or authenticator apps. It is compatible with many platforms and different technologies.

I'm not sure if there is something I can point out as what I least like about this software. It has flawlessly helped us to enhance the login process security.

We purchased LoginRadius RaaS to register our 100,000 users and having spent over $8000, we could not succeed to register even one user successfully. There is a complete disconnect between their sales and tech teams. The sales team will promise the world for you while their tech team will deliver a defective software so full of bugs that we spent 4 months trying to integrate it without success. Also warn you that based on our experience, LoginRadius is only interested in the customer's money rather than in customer satisfaction. There will try every single way to fleece money out of you in advance without bothering to see if their customer has found the product useful or not.

I do not think there are any advantages of signing up with this service.

- LoginRadius custom WP plugin which they developed for us was full of bugs when we tried to install and run it on our WordPress installations. There were header errors and the WordPress site ended up with a blank screen. - As per our agreement, the custom WP plugin was supposed to be integrated with Woocommerce so that users can pay online and then register to RaaS. However, on testing, we found out that the WP plugin also allowed free registrations bypassing the Woocommerce payment system which was a huge risk to our business. - Their social commenting feature is only compatible with WordPress TwentyFourteen theme. In all other themes, the social buttons will disappear from the WordPress comment box.

We were concerned about the safety of our data. Data is very vulnerable and increasing data theft cases in the industry make us think about it. Then we decided to adopt a CIAM solution and tried various tools and found LoginRadius is the one that fulfills our use case. This made our authentication process delightful and kept the customer data more secure. This has also avoided unnecessary pressure on our operations and IT team.

LoginRadius is a simple product with advanced features. Initially we thought that the product might require us to be good at coding, but fortunately we could work with the product even with the least coding knowledge. Documentations are well organized and easy to understand, our team got it covered easily right away. It provides us a more secure way to authenticate users and keep customer data safe from any fraud or theft.

Honestly, we have recently started using the product, and there’s nothing that we dislike about the product as of now.

Overall the experience was quite good. They take customer service seriously and that makes them valuable than others.

Besides the product working well, it is always a pleasure to work with Login Radius staff. They are very fast and helpful with resolving issues. Recently we have to implement a new feature and they were awesome with their job, its a great help. They truly care about their customers.

I never had any problems with LoginRadius, happy with the service they provide.