---
title: "Passpack Software Reviews, Demo & Pricing - 2026"
description: "Review of Passpack Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
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Passpack

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Overview

[Reviews](https://www.softwareadvice.com/identity-management/passpack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/identity-management/passpack-profile/alternatives/)

# Passpack Review

From $20-$54/year Free trial 2 plans

Wondering if Passpack is right for your organization?

Our Identity Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Passpack

3.9

[(29)](https://www.softwareadvice.com/identity-management/passpack-profile/reviews/)

Pricing

Starting at $20.00 per user per year

### About Passpack

Your company's value and reputation are strong. A credential-based attack would shatter both.

Passpack is your solution.

We built an enterprise-grade credential security tool without our competitors' complexity or cost.

You get secure, governed access that's easy to adopt, easy to use, and easy on your budget.

The Passpack Difference: Security, Productivity, Compliance & Pricing.

Security: Your credentials stay protected with true zero-knowledge encryption, secure sharing, and granular access controls. Security first without unnecessary complexity.

Productivity: Make credential management easier for everyone. Give your team secure access to what they need, wherever they work, with intuitive tools that simplify everyday workflows.

Compliance: Maintain control and accountability with credential ownership, access management, activity reporting, and audit trails.

Pricing: Get enterprise-grade credential security without enterprise-level complexity or cost. Straightforward per-user pricing makes it easier to protect your organization and plan your budget.

Why You Can Count on Passpack

Passpack is the technology behind the credential security layer of HENNGE One, built in stra...

tegic partnership with HENNGE K.K., Japan's #1 cloud security provider. HENNGE's customers have thousands of users each. Passpack has passed Hennge's QA, and their enterprise rollout is underway. It works for some of the most demanding customers in the market; it will work for you. Which Passpack Plan should I choose? Choose the Teams plan if your team is under 20 people and you're looking for a secure way to manage your passwords for $20/user/year. Features Include: Availability: All platforms supported Access from unlimited devices Security: Encrypted Account for Every User Two-factor authentication Emergency Access Codes YubiKey Support Functionality: Store Unlimited Passwords Create Unlimited Teams Of Users Encrypted Password Sharing with Individuals & Teams Restore Recently Deleted Passwords Private, Shared and Custom Notes Auto Generate Strong Passwords Labeling Organisation of Passwords Transfer & Acquire Ownership of Passwords Password History Limited Activity Reporting Import & Export Passwords Login IP and Address History Bidirectional One-Time Share Browser Extensions TOTP Mobile app for iOS and Android Have a larger team or want more control? Choose the Business plan. It is for teams of 20+, or smaller teams with more security requirements. Passpack's Business plan includes all of the features listed in the Teams plan, as well as these premium features: Advanced Multi-Administrator Support Single Sign-On Authentication Unlimited History on Passwords and Notes; All Changes Logged Find All Passpack Accounts With Your Organizations Domains Control Session Time & Lock Out at the Organization level Delete and Reset Team Member Accounts Restrict team members from joining external organizations Restrict which email domains may join your organization Advanced activity reporting API Integration Rapid Response Customer Support Free Family Plan for every user Active Directory Device Registration Unlimited Archive of Passwords Researching for your enterprise team? Passpack is currently serving enterprise clients through our strategic partnership with HENNGE K.K. Our Enterprise plan includes all of the features of our Teams and Business plans as well as a dedicated account manager, onboarding assistance, and custom integrations. Contact Passpack to discuss your requirements. Imagine 30 days from now. Your team has traded sticky notes and spreadsheets for a tool they actually use. You know exactly who has access to every credential, and who doesn't. And you're not overpaying to get the job done. Start your free trial today.

Do you work for Passpack? [Manage this product listing](https://www.g2.com/products/passpack/claim_requests/new?auto=true)

Wondering if Passpack is right for your organization?

Our Identity Management Software selection experts can help you in 15 minutes or less.

## Passpack User Interface

## Popular Passpack Alternatives

Main Product

Passpack

3.9

[(29)](https://www.softwareadvice.com/identity-management/passpack-profile/reviews/)

Ratings Breakdown

-   3.72Ease of use
-   3.79Value for money
-   3.29Customer support
-   3.76Functionality

Pricing

Starting at $20.00 per year

Get Price

Alternative Product

[LastPass](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/)

4.6

[(2787)](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.51Value for money
-   4.31Customer support
-   4.56Functionality

Pricing

Starting at $3.00 per month

Get Price

Alternative Product

[1Password](https://www.softwareadvice.com/cloud-security/1password-profile/)

4.7

[(2132)](https://www.softwareadvice.com/cloud-security/1password-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.49Value for money
-   4.53Customer support
-   4.66Functionality

Pricing

Starting at $2.99 per month

Get Price

Alternative Product

[Bitwarden](https://www.softwareadvice.com/encryption/bitwarden-profile/)

4.7

[(216)](https://www.softwareadvice.com/encryption/bitwarden-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.85Value for money
-   4.66Customer support
-   4.64Functionality

Pricing

Starting at $4.00 per month

Get Price

Alternative Product

[Keeper Security](https://www.softwareadvice.com/password-management/keeper-password-manager-profile/)

4.7

[(510)](https://www.softwareadvice.com/password-management/keeper-password-manager-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.46Value for money
-   4.47Customer support
-   4.60Functionality

Pricing

Starting at $2.00 per month

Get Price

Alternative Product

[Okta](https://www.softwareadvice.com/risk-management/okta-profile/)

4.7

[(946)](https://www.softwareadvice.com/risk-management/okta-profile/reviews/)

Ratings Breakdown

-   4.60Ease of use
-   4.48Value for money
-   4.48Customer support
-   4.57Functionality

Pricing

Starting at $6.00 per month

Get Price

## Passpack Pricing and Plans

Starting price: $20.00 per year

Free Trial

Free Version

Teams

$20.00

per user, per year

Plan includes:

-   Browser Extensions
-   Mobile app for iOS and Android
-   Encrypted Password Sharing with Individuals & Teams
-   Store Unlimited Passwords
-   Transfer & Acquire Ownership of Passwords
-   Encrypted Account for Every User
-   Two-factor authentication
-   YubiKey Support
-   Emergency Access Codes
-   Create Unlimited Teams Of Users

Read More

Business Plan

$54.00

per user, per year

Plan includes:

-   IDENTITY AND ACCESS
-   Single Sign-On Authentication
-   Active Directory
-   Advanced Multi-Administrator Support
-   Device Registration
-   ORGANIZATION CONTROLS
-   Find all Passpack Accounts with your Organization's Domains
-   Restrict which email domains may join your organization
-   Restrict team members from joining external organizations
-   Control Session Time & Lock Out at the Organization level

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Passpack Features

-   Popular features found in Identity Management
    
    Access Certification
    
    Compliance Management
    
    Credential Management
    
    Multi-Factor Authentication
    
    Password Management
    
    Privileged Account Management
    
    Reporting & Statistics
    
    Self-Service Access Request
    
    Single Sign On
    
-   More features of Passpack
    
    Access Controls/Permissions
    
    Access Management
    
    Active Directory Integration
    
    Activity Dashboard
    
    Activity Monitoring
    
    Activity Tracking
    
    Administrative Reporting
    
    Admin Management
    
    Alerts/Notifications
    
    API
    
    Audit Management
    
    Audit Trail
    
    Authentication
    
    Autosave & Autofill
    
    Behavior Tracking
    
    Browser Extension
    
    Collaboration Tools
    
    Data Encryption
    
    Data Security
    
    Data Synchronization
    
    Encrypted Password Storage
    
    Event Logs
    
    File Storage
    
    HIPAA Compliant
    
    Incident Management
    
    IP Restriction
    
    Member Accounts
    
    Mobile Access
    
    Mobile App Usability
    
    Multi-Language
    
    Multiple User Accounts
    
    Password Generator
    
    Password Policies
    
    Password Synchronization
    
    Policy Management
    
    Quick Login
    
    Real-Time Reporting
    
    Reporting/Analytics
    
    Risk Analysis
    
    Risk Assessment
    
    Secure Data Storage
    
    Secure Login
    
    Secure Password Sharing
    
    Security Auditing
    
    Security Audits
    
    Tagging
    
    Third-Party Integrations
    
    Two-Factor Authentication
    
    User Management
    
    User Provisioning
    
    Whitelisting/Blacklisting
    
    Workflow Management
    

## Passpack User Reviews

## Passpack customer ratings

- Overall rating: 3.9/5
- Total reviews: 29

### Rating distribution

- 5 stars: 11 reviews (38%)
- 4 stars: 10 reviews (34%)
- 3 stars: 4 reviews (14%)
- 2 stars: 1 reviews (3%)
- 1 star: 3 reviews (10%)

### Secondary ratings

- Ease of use: 3.7/5
- Value for money: 3.8/5
- Customer support: 3.3/5
- Functionality: 3.8/5

---

### Great PW manager for a small business managing multiple client systems

- Overall rating: 5/5
- Reviewer: Rudi D.
- Verified reviewer: Yes
- Industry: Public Relations and Communications
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Very easy to use PW manager that is perfect for a small business where multiple remote members of staff need access to numerous internal systems and client side systems.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Good value for money compared to other PW managers. Great for managing team access to credentials with its team member level controls. Very easy UI that makes saving and retrieving credentials quick and easy.

#### Cons

Creating and adding new labels is a little bit tricky, as you can't create a new label at the same time you save a new login credential. Instead, you have to create the label first, then save the new credential.

#### Reasons for choosing Passpack

Pricing and the fact it's designed specifically for small/medium sized businesses

---

### Great for small and growing teams

- Overall rating: 5/5
- Reviewer: Danielle E.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Great experience, would recommend this product. It has more advanced tools for bigger companies, but it also works for small teams with contract-based support.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I appreciate the added security and help to upgrade existing passwords to more secure ones. The product is easy to use and share passwords as needed. It's been better than SecureSafe and other password managers I've used previously. I like seeing stats on passwords, including age, how recently they were used, etc.

#### Cons

I haven't had any issues with it - working as expected. It only took a few minutes to understand the setup, and implementation has been seamless.

#### Reasons for switching to Passpack

Been using SecureSafe for many years, but lately it gives me issues every time I try to log in. Got tired of fighting it. Passpack is also more secure than other solutions I have used in the gap since SecureSafe.

#### Vendor response

Hi Danielle, excellent feedback, thank you.

Replied July 2026

---

### I used to be one of Passpacks biggest fans

- Overall rating: 3/5
- Reviewer: Nathan W.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've used passpack for over 5 years. Couldn't be happier except they've had trouble keeping up with all the new changes in tech, smart phones in particular. They are slow to innovate and don't seem to have the infrastructure in place to support it customers properly. 5 years ago I'd give then 5 stars. Now I'd give them a 2.5.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

I should say right off that I'm still using passpack's version 7 of their software. I've been using it for personal and business for years and it's been excellent. The first 100 passwords free was amazing and when I hit over 100 I was totally ok with paying for it. Its very stylistically minimalist but does the job. I was a big fan until they stopped keeping up with changes in tech... Their new version has taken years to get off the ground and continues to have bugs that make it hard to use. This was stellar at one point, but now I would advise you tread carefully before diving in with passpack. Test the product thoroughly before you throw too many of your pws into it, as well as your time and money. I still use it on a weekly basis but have started steering friends and clients towards other options. I've found an alternative I really like now and am planning on migrating over soon.

#### Cons

Passpack was one of the best in my experience until tech changed, smart phones became everything and in all of that passpack just stopped keeping up. They've been working on an updated version for years and it's still full of bugs. I set up a new account and so many things were wrong with it that it was unusable. I contacted customer support and it took over a week to reply and their reply just sent gave me a link to a forum article that didn't even answer my question. The migration for us long time users is non existant--we basically have to join the new passpack as though we're migrating from another company. My dear passpack, what happened to you? I think this was built by a small group of people that just lost passion in keeping up with it. They also don't have an app, though they have a "web app" for their newest version that is suppose to be more mobile friendly. I hope dearly that passpack will fix their issues because they have huge potential. Check them out but kick the tires.

#### Reasons for choosing Passpack

The first 100 passwords free was perfect for my needs just starting out. Hard to find that anywhere else. For a general user that will be all you need. I also loved how secure and safe their tech was--just as good as the more well known like lastpass, etc. But that was 5+ years ago. I wouldn't choose them today, sadly. They've fallen behind on innovation, keeping up with tech, and being able to properly support customer issues. (After tons of research, for the solo general user, as well as startup on a shoe string or even enterprise business, I would actually recommend zoho vault now).

---

### Always Recommending PP

- Overall rating: 4/5
- Reviewer: Heather G.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We've been customers for many years and the product continues to evolve which is great.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

All our passwords in one place and sharable

#### Cons

Often glitchy and not totally intuitive.

#### Reasons for choosing Passpack

We tried a few personally before making a business switch and liked it best.

#### Reasons for switching to Passpack

We wanted better team management with levels/groups and better control of generating passwords

#### Vendor response

Hi Heather, super appreciative for you making the time to post the review. We are continually updating, adding features and the UI based on customer feedback. Best regards, George

Replied December 2024

---

### Easy to setup and use but lacks some important features

- Overall rating: 5/5
- Reviewer: Lina T.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 3/5

#### Pros

Simplicity and ease of use. Passpack is great for very simple use cases and does not have a huge learning curve.

#### Cons

Does not provide security check-ups and password auditing, UI is not that great. Does not have native mobile apps which enable quick login to other apps on devices. Does not work on Linux. Cannot attach files. Does not have browser extensions to autofill passwords and generate passwords.

#### Reasons for choosing Passpack

Wanted to try it out. But decided to move to LastPass later

---

### Love this software! Essential for success with my clients.

- Overall rating: 5/5
- Reviewer: Laura D.
- Verified reviewer: Yes
- Product usage: Used daily for less than 12 months
- Reviewed: June 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Secure way to deal with all the passwords we need to function in today's world.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to learn to use, easy to enter and update data. Double entry, complex passphrases for sign-in makes unwanted access unlikely. With multiple passwords for multiple business entities and several employees using the same applications and systems, Passpack keeps passwords safe and accessible to everyone on multiple computers. Also, Passpack makes it safe to access these same online systems remotely. The notes feature allows attaching additional information easily - like the security questions and answers some sites require. The live link feature allows one click for accessing the login sites of specific websites. An additional safety feature is that the application closes access to the password list after the site has been inactive for a period of time and requires re-entering the second passphrase to get back into the password section.

#### Cons

The additional safety feature that closes the site when it's inactive is irritating because you have to keep re-entering the second passphrase OFTEN when working on several projects that require different passwords. I haven't found a timer and unlike some sites that pop up a warning box so you can choose to continue working in the secure site, Passpack just logs out of that area. This is a minor irritation for something that provides an added level of security in case someone is called away from their computer and didn't log out of Passpack before leaving the workstation.

---

### The "Basic" Password Manager

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Functionality: 3/5

#### Pros

The security is great. You need to provide your password and the secret pass-phrase to unlock your account. The price is very affordable for small business and teams compared to LastPass. Sharing the password with the team is very quick.

#### Cons

The website looks very old and outdated. No application support of Android or iOS which is very important nowadays. No support for two-factor authentication.

---

### My default password manager

- Overall rating: 5/5
- Reviewer: Marina F.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use this as my default password manager, it works quite well with they search options. I just wish they were more clear with the website to check out your passwords, If it wasn't for a friend recoomend the correct link after their management changes, I wouldn't have known it from the website

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I feel like I can trust passpack, it's quite easy to use and they search via tags works well

#### Cons

I wish they had a mobile app. Also, they had some changes in the management team, an in order to use the app, I need to use the correct link.

---

### Pretty bad solution for password management

- Overall rating: 1/5
- Reviewer: Yuval P.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Functionality: 1/5

#### Pros

Seems like a safe and secure enough solution.

#### Cons

UX is very bad. Hard to find what you're looking for. Hard to share within a team.

---

### Needs an app

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's been good and does what I need it to.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

I like that I can access my passwords and that it is all very secure.

#### Cons

I don't like that they don't have an app so accessing on the go is more challenging.

---

Showing 1 - 10 of 29 Reviews

[See All Reviews](https://www.softwareadvice.com/identity-management/passpack-profile/reviews/)

## Passpack Popular Comparisons

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