About RingLead

RingLead is a data quality management solution that helps businesses streamline processes related to lead routing, data deduplication, compliance management, and more on a centralized platform. With the data cleansing tool, staff members can merge text, numerical, and picklist field levels via a drag-and-drop interface.

RingLead enables supervisors to manage lead assignments and routing processes based on multiple methodologies, such as account-based, round-robin, and scenario-based. It lets team members automatically segment leads based on department, industry, company size, and job seniority. Additionally, supervisors can run scheduled data enrichment operations based on daily, weekly, or monthly frequencies based on specific organizational requirements.

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55 Reviews of RingLead

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(27)

27

3 stars

(2)

2

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 55 results

July 2020

User Profile Picture

Cameron from Avetta

Verified Reviewer

Company Size: 51-200 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great database maintenance software - simple and easy to use

I've used tools like DemandTools and other database management software in the past - it's all crap compared to RingLead. It's an all-in-one tool that allows me, as a marketing ops person, to link to Marketo and run all my leads through and get them cleaned up (de-duped, matched, converted, etc) as they go through my web forms and uploads. Great tool to also upload big lists into Salesforce. Great tool and I haven't even started to use the more advanced stuff like segments, etc.

Pros

Love the simple interface, easy to run and maintain programs, schedules and other filters. Great integrations with Salesforce and Marketo - which is why we

Cons

Sometimes have to do some workarounds where they don't have the exact configutation, but for the most part can do everything you need it to.

Reasons for Choosing RingLead

RingLead was cheaper. Openprise was an awesome software but it was so expensive.

Reasons for Switching to RingLead

Much better interface, web interface vs having to physically install on a computer, easier to use, number of user licenses, and on and on. SO MUCH BETTER!

August 2020

James from Teachstone

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Easy to understand, difficult to master.

Easy to set up, responsive customer service, quality product but difficult to apply well at first.

Pros

The fuzzy matching for deduplication of uploads and existing records is fantastic. Even the basic normalization enrichment package will help make your data much more useful. Also, mass update is a fantastic tool for managing your records. This tool has saved me countless hours of coming through duplicates. We would have just had to let them into the system or not uploaded records. It's been a huge win for me in my role as admin.

Cons

The deduplication is the part that's difficult to master. It's about as well done as any tool I've seen or tried but the logic for deduplicating can be quite tricky and you have to understand going in that no system is going to completely replace a person reviewing the records.

Reasons for Choosing RingLead

Better demo, Cloudingo may have had an equal tool but I felt that Ringlead did a better job getting me up and running with it.

July 2020

Nicol from Balboa Capital

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

July 2020

Not a complete solution

We had some issues in implementation that dragged on for months. Customer service was very responsive and helpful, but the product just wasn't a complete solution for both our CRM and email automation platform.

Pros

RingLead does a decent job at restricting/preventing duplicates from being created in Salesforce.

Cons

It is not a viable solution for preventing/deleting duplicates in Marketo.

August 2020

Radu from Poppulo

Company Size: 201-500 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Best Bulk Lead Upload Software out there

Overall we are happy with it and although every year we review the market we couldn't find any software that would be better than RingLead.

Pros

We are only using the Lead Upload functionality and for the past 3 years, we had no problem with this. Love the ability to custom match the imported data with the already existing data and the ability to create templates that can be used based on specific matching criteria.

Cons

Nothing to mention here, we didn't have any problems with it.

Reasons for Choosing RingLead

Ease of use, support and price. After reviewing all the offers we decided to go and continue using RingLead year after year

August 2020

Philip from Unispace

Company Size: 501-1,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

A value-effective data integrity solution.

I am satified with our overall experience with Ringlead. As they have gone through growth stages and transitions, they maintained a solutions oriented approach. Our impression is that their support has improved as the platform functionalities grew, which we find is not typical in this arena.

Pros

The Account and Contact merge functionality is something we find very helpful. It is much more effective than native merge functionality.

Cons

Initially , we had issues with the deduplication functionality interfering with Contact synchronization on mobile

Reasons for Choosing RingLead

Cost, functionality, and the preserverance of their sales team.