About Secret Server


Thycotic Secret Server is password and privileged access management software that helps businesses discover, manage and secure accounts credentials at all levels in the organization. Its key features include secrets vault, application access control, privilege management and password security.

Secret Server enables users to identify services, administrators, applications and root accounts and manage privileged credentials in an encrypted, centralized vault. It provides role-based access control to monitor security and administer compliance across the organization. It comes with additional services to handle passwords, least privilege policies, internet of things (IoT) security, malware and ransomware protection.

Secret Server caters to various industries such as health care, financial services, energy, utilities, government, legal, education and public safety. It can either be deployed on-premise or hosted in the cloud. Support is available via phone and email, chat and other online measures.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

14 Reviews of Secret Server

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(8)

4 stars

(5)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-14 of 14 reviews

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February 2017

Yannick from Dimension Data

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2017

Very secure and useful tool

We're using this tool for 4 years now in the business and are very happy with the possibilities of the tool. It's easy to manage and get reports based on activity which is very useful. It seamlessly integrates with AD for SSO authentication and 2-factor authentication is possible as well. A nice feature to have would be a captcha or SMS message for 2-factor authentication, but this has not been implemented (yet?).

Pros

- Lots of possibilities and integrations
- Reporting and monitoring
- Password heartbeat
- Mobile app (with possibility to download a local copy of the secrets)

Cons

- Currently, 2-factor authentication relies on external parties for which a subscription is needed. It would be nice if they could offer free methods as well (captcha, mail, ...)
- There used to be a Java-based application to get a local copy of the secrets in a computer, but they replaced it with a Chrome add-on which is pretty slow and easy to manage.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

October 2018

Full-Featured Password Management Solution; Relatively Easy To Use

Secret Server provides a great way for us to store, manage, and provide access to passwords within our organization. Passwords stored range anywhere from company social accounts to AD service accounts used by IT/Engineering teams. I like that the software can be integrated into AD in order to manage access by group. It's also nice that the super admin cannot view all passwords in the software: they have the ability to add/remove users, but the access to the passwords themselves are separately managed.

Pros

I think the AD integration is the most important feature for us. It allows us to use our AD credentials when logging so we don't have to remember a separate set of credentials to get to all of our other credentials. It also allows for AD group management of access to our specific password folders within Secret Server.

Cons

We don't fully utilize all of the extended features, so the cost of the product is becoming a bit steep for us. We were able to negotiate good pricing when we had more users utilizing the software, but now that our team is much smaller now, our licensing is set to go up. That being said, the licensing cost is the worst part for our company as it is set to double at our upcoming renewal.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

December 2018

Enterprise Password Management

Coming from previous password solutions like KeePass make this an attractive product although it is expensive it offers many security minded features but like many products, its strength lies in the hands organizational or departmental leadership. For passwords that must be group shared, the tool is useful.

Pros

Functional password manager with features that allow users to share and update passwords without risking the compromise of authentication information. Allows for auditing and history to ensure that trust is maintained.

Cons

Too easy for someone to use master admin and access information that is not needed. Organizational policies and manager preferences can make this tool difficult to trust by users. Browser interface can be clunky and difficult to navigate. If you have multiple groups using the product, extra thought needs to be given to how data will be shared and organized.

September 2018

Matthew from Coretelligent

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2018

One password portal to rule them all

Pros

Secret server is the best password site to be used between users.
With the ability to sort clients, types of secrets, generate passwords, link directly to logins, copy and paste passwords, and obfuscation of passwords, the list honestly goes on.

You can be scheduled to be notified if someone accesses a certain password, or if someone needs to get a password they don’t normally have access to.

There is a free version that I use at home to store all my passwords so that my wife has access, should she need them.

Cons

The ability to make custom secrets is severely missed.

February 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

Easy to user interface - Secure storage for passwords

Pros

This ease of use for this software is great. We deployed it into our environment and users of all technical abilities have been able to utilize it. The ability to share secure passwords across teams is a handy feature as well. As admins, we share admin passwords for our Xerox machines, or other admin passwords that are needed throughout our daily work that need to be securely stored. There is also a feature to create complex passwords, which provides auto-generated passwords that can be as complex as you want.

March 2018

Jessica from All Climate Self Storage

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2018

Awesome journal to keep all your passwords

Pros

I like that it saves & remembers all your passwords. It can also help create passwords too. Very easy to use!

Cons

Even though this program keeps a log off all your passwords, Ive always said, that it would be nice if you could use 1 password for everything.

September 2018

Dan from Tampa Bay Lightning

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

3.0

Functionality

5.0

September 2018

The best way to keep your network secure, with regularly changing passwords

It's a reassuring to know that our systems and software is safe with this software managing password changes,

Pros

It allows us to be able to maintain security at the highest level by regularly changing passwords to our most important networks

Cons

There is not much to dislike, the software allows us plenty of flexibility and opportunity to have our say in password security

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

April 2018

I use this to store some passwords and other critical information.

Safe and secure storage of sensitive information. That is the main benefit.

Pros

I like the ease of use for this. It works quite well for being able to store information in a secure location and to be able to retrieve it quickly and easily

Cons

Honestly, the pronunciation. Every time I say it, it sounds like I have a lisp. This is partially in jest but even talking to someone about it makes it sounds silly. Go on, try it. Thycotic secret server, see what I mean?

January 2010

John from Microsoft

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2010

Our Admin team uses Secret Server

Simple system to manage all our shared accounts. Couldn't live without it.

Pros

Simple install. Easy to use interface. These guys have thought of everything - the system is clearly based on feedback over the years and it shows. Request approval for access, templating, automatic password changes on the network, AD integration, even finding where our service accounts are used.

Cons

I wish it supported more password change platforms - currently it supports AD, Windows, SQL, oracle,, and *NIX. I wish it also handled network devices for auto password changing ... hopefully soon.

Response from Thycotic Software of Thycotic Software Ltd.

Replied January 2010

Yes - we will definitely be adding support for additional password platforms in the future. 7.0 will ship with Sybase support and MySQL support is coming soon. Also Cisco device support should be soon after.

January 2017

Daniel from River Rat Vapes

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Just what the Dr ordered

We use both the on-premise and cloud Secret Server product to manage all of our passwords. It's one of the best and most secure products out there! There are advantages and disadvantages to both, but either one is an excellent product.

Pros

Highly secure. Easy to use interface. Reliable, consistent, and priced right.

Cons

They could probably work a bit on their integration with other environments. They do well with Linux/Unix, but not so well with browser passwords.

December 2017

Chris from Cherry Bekaert LLP

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2017

Best Identify manager I have used

Pros

Ease of use, Options for Cloud or on premise, additional identity management features when on premise. Shared passwords, OS independent. Neutralized, managed and secure, sharing of passwords based on roles.

Cons

The software takes allot of time to setup and configure for your needs, Creating templates, roles, etc. One setup the conversion of existing identity data can be tedious.

March 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

March 2018

Gets the job done.

Pros

This software is pretty straight forward and without frills. It gets the job done and doesn't get too much in the way with flashy or over the top functionality.

Cons

I wish they could keep the unnecessary functions down but give the interface a face lift. It's straight out of windows 95.

August 2012

David from TABS

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

August 2012

Great Small Business Tool

I have no reservations about recommending this password manager. It's a huge time saver.

Pros

Extremely easy password management. Setting permissions for various users is easy (after learning how). I can view reports of what users have viewed when they leave the company. Support is responsive and they've even implemented one of my suggestions.

Cons

There were a few hiccups with permissions when setting up the software. A quickstart document could have helped me avoid those minor delays.

April 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

When you want to keep your passwords safe.

Not easy to enforce use for users of other tools.

Pros

Easy and simple installation. Intuitive navigation.

Cons

Organizational measures and security policy can make this tool difficult to useby users.