About Trusona

Trusona is a leader of passwordless MFA solutions for enterprises within the financial services, healthcare, higher education, media industry. The company's workforce solutions provide a complete authentication alternative to usernames and passwords, making authentication more secure and more convenient.

Dynamic Identity Authentication capabilities allow businesses to protect identities against different attack vectors such as password reuse, credentialing stuffing, phishing, SIM swapping, and more. For quick implementation, Trusona offers employee self-service capabilities to ease login experiences and streamline MFA across the entire workforce. Trusona's MFA solutions include passwordless and desktop MFA, Workforce Identity Proofing, MFA for SSO, and MFA wit...


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6 Reviews of Trusona

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

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0

3 stars

(0)

0

2 stars

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1 stars

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Showing 1 - 6 of 6 results

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October 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Tired of Passwords? Implement Trusona!

Pros

The implementation could not have been easier. The Trusona team did all of the work on the backend and made it simple for me to plug and play into Okta for our end users.

Cons

There is very little to not like about Trusona. Sometimes using Trusona in a native app on iOS can be a little wonky.

Response from Trusona

Replied October 2020

Thanks for your support for our passwordless identity authentication solution - we appreciate it! Please feel free to submit any app issues to support@trusona.com. We are always striving to improve our solution.

December 2020

Hans Hvidbjerg from ZynRg AB

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

December 2020

It's finally here!

The customer service is second to none, by far. This is the most engaged and committed team I have ever had the pleasure to work with, it's been a pleasure.

Pros

As a User the fact that I have to remember one less password and never have to worry about being locked out or make up a new password all the time. As a Manager, never again do I have to reset the login for users, over the past 20-25 years; I can't count how many times people have come to me in person; urgently needing me to reset their login, since they forgot their password or was locked out due to typing it wrong a few times. Worst yet, if people cant log in and start their work. All this while knowing someone got my back, making our whole system safer.

Cons

This first release covers our most immediate needs; over time I'd like to see out of the box support for more than Windows 10 Desktop, and I'm sure we will. In any case, it has a strong backend, or API if you like, to interface with lots of bespoke systems as well, so it's not an issue.

Reasons for Choosing Trusona

The Ease of use, and it is much easier to implement and distribute, than purchasing and distributing some hardware for each user. I am not sure other systems really can compete in this category yet, so it was an easy decision.

Response from Trusona

Replied December 2020

Thank for your support as well for our mission for a passwordless world! And yes, we do have integration support coming soon for other Desktop types...

October 2020

Ben from Georgian

Company Size: 51-200 employees

Industry: Venture Capital & Private Equity

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Great security and user experience

It's been a great product to use but also a great team to work with. Proactive and approachable even though we haven't been their largest customer by any means.

Pros

The UX for the user is slick and easy. Having the ability to use Trusona to solve all our needs around MFA, passwordless logins, and legacy 2FA (to replace Google Authenticator) has been amazing. As we have rolled it out we've been able to increase security while reducing user friction at the same time which isn't very common when it comes to security products.

Cons

There isn't anything that comes to mind, we've had nothing but a great experience.

Reasons for Choosing Trusona

Confidence in the product and the team.

Reasons for Switching to Trusona

Security of the Trusona solution, ease of use and ability to go passwordless!

Response from Trusona

Replied October 2020

We believe that "if it is not usable, it is not secure" - so thanks for taking notice of our efforts in our solution's usability. Thanks for your support for our passwordless identity authentication product!

March 2021

George from Radiologex

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Our partnership with Trusona has been invaluable to the success of Radiologex.

Pros

The Trusona technology rises to meet the promise of our accessible-anywhere secure healthcare platform, ushering the industry into a new digital age by providing passwordless MFA identity authentication that’s fully compliant with medical security standards and essential for next generation Health IT data provenance. Leveraging the Trusona SDK, Radiologex has seamlessly integrated Trusona’s revolutionary tech into our platform, executed with unmatched support and transparency, for a seamless—and painless—user experience.

Cons

We have yet to encounter an issue with our Trusona integration.

Response from Trusona

Replied March 2021

Thanks for the review comments, Radiologex! We appreciate the partnership and are glad that our passwordless MFA solution meets the high security demands of the healthcare industry.

October 2020

Peter from Exeter Financial

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Peter Helms Exeter Financial Trusona Review

Love it! Easy to use. My clients love that we use it. #passwordfree :)

Pros

Ease of use. Trusona technology doesn't disrupt what I'm doing. There is zero time suck. Knowing Trusona adds a unique and protective layer of security that protects me and my clients information is very reassuring. My clients also love the added protection to their personal information.

Cons

We had a great team that implemented Trusona Software for us. They were fantastic. However, it would be nice if companies could download the software and implement without having to have an in house team from Trusona walk them through it. More a suggestion for scaling the software. Knowing very little how software works, I'm sure there is a reason for this.

Response from Trusona

Replied October 2020

We are glad that you and your clients appreciate the ease of use and enhanced security of our product. Many thanks for supporting of our mission of #NoPasswords!

December 2020

Dorra from Exeter Financial LLC

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

A no brainer!

We have peace of mind knowing that our systems are at the highest level of security and our clients information is secure. Trusona helps us stay at the forefront of leveraging technology at its finest.

Pros

Trusona was such an easy deployment that adds an additional layer of protection to our services. The multi factor authentication process takes less than 30 seconds to log into my computer.

Cons

There are no cons. We have had a seamless integration and positive feedback from our team.

Response from Trusona

Replied December 2020

Thanks, Dorra. And yes, helping you provide the highest level of security to your clients is our shared goal as well!