About Trusona

Trusona is a leader of passwordless MFA solutions for enterprises within the financial services, healthcare, higher education, media industry. The company's workforce solutions provide a complete authentication alternative to usernames and passwords, making authentication more secure and more convenient. Dynamic Identity Authentication capabilities allow businesses to protect identities against different attack vectors such as password reuse, credentialing stuffing, phishing, SIM swapping, and more. For quick implementation, Trusona offers employee self-service capabilities to ease login experiences and streamline MFA across the entire workforce. Trusona's MFA solutions include passwordless and desktop MFA, Workforce Identity Proofing, MFA for SSO, and MFA with ID sca...
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Trusona User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 12 reviews

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Tired of Passwords? Implement Trusona!

Pros

Set up is a breeze, the UI/UX is simple and the product works, what more could you ask for?

Cons

There is nothing that I can think of that I do not like, it works as advertised, simple yet powerful.

Response from Trusona

Thank you for your review, we appreciate it.

Replied June 2021

Chad

Company size: 11-50 employees

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

Partnership for LMS

Trusona was an excellent partner, supporting us every step of the way. We had direct access to all of the resources we needed through our implementation contact, and they seemed to really care about our success.

Pros

Our team was looking to offer passwordless authentication options for our LMS, and Trusona was an excellent choice. It had well-defined and well-documented API's that we were able to easily to implement. Their user workflows are extremely simple and easy to understand.

Cons

The biggest hurdle was honestly user familiarity. Not having the traditional username/password workflow was a bit uncomfortable for some users.

Reasons for choosing Trusona

Trusona had a compelling and cost-effective offering, and was willing to interact with us directly to ensure our success.

Response from Trusona

Thanks for your review and for adding passwordless authentication functionality to your product. We appreciate your partnership.

Replied May 2021

Ben

Company size: 51-200 employees

Industry: Venture Capital & Private Equity

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Great security and user experience

It's been a great product to use but also a great team to work with. Proactive and approachable even though we haven't been their largest customer by any means.

Pros

The UX for the user is slick and easy. Having the ability to use Trusona to solve all our needs around MFA, passwordless logins, and legacy 2FA (to replace Google Authenticator) has been amazing. As we have rolled it out we've been able to increase security while reducing user friction at the same time which isn't very common when it comes to security products.

Cons

There isn't anything that comes to mind, we've had nothing but a great experience.

Reasons for choosing Trusona

Confidence in the product and the team.

Reasons for switching to Trusona

Security of the Trusona solution, ease of use and ability to go passwordless!

Response from Trusona

We believe that "if it is not usable, it is not secure" - so thanks for taking notice of our efforts in our solution's usability. Thanks for your support for our passwordless identity authentication product!

Replied October 2020

Moustafa

Company size: 51-200 employees

Industry: Financial Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

Trusona Passwordless Auth

My experience has been great so far. The product development team always listens to their customers and feature requests. Customer support has been exceptional as well

Pros

Ease of use for both administrators and users User do not need to type or remember passwords again We use the product with Okta which is a great value

Cons

None so far. I hope that it'll be more integrated out of the box with some personal or consumer products

Reasons for choosing Trusona

Ease of use and setup

Response from Trusona

Thank you for your long term partnership and the review comments!

Replied May 2021

Hans Hvidbjerg

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

December 2020

It's finally here!

The customer service is second to none, by far. This is the most engaged and committed team I have ever had the pleasure to work with, it's been a pleasure.

Pros

As a User the fact that I have to remember one less password and never have to worry about being locked out or make up a new password all the time. As a Manager, never again do I have to reset the login for users, over the past 20-25 years; I can't count how many times people have come to me in person; urgently needing me to reset their login, since they forgot their password or was locked out due to typing it wrong a few times. Worst yet, if people cant log in and start their work. All this while knowing someone got my back, making our whole system safer.

Cons

This first release covers our most immediate needs; over time I'd like to see out of the box support for more than Windows 10 Desktop, and I'm sure we will. In any case, it has a strong backend, or API if you like, to interface with lots of bespoke systems as well, so it's not an issue.

Reasons for choosing Trusona

The Ease of use, and it is much easier to implement and distribute, than purchasing and distributing some hardware for each user. I am not sure other systems really can compete in this category yet, so it was an easy decision.

Response from Trusona

Thank for your support as well for our mission for a passwordless world! And yes, we do have integration support coming soon for other Desktop types...

Replied December 2020