About DATABASICS Expense

DATABASICS Expense is a cloud-based accounting and expense management solution suitable for businesses in a variety of industries. Key features include expense reporting, policy enforcement, receipt management, automatic reimbursement and reporting and analytics.

DATABASICS Expense is able to handle employee reimbursement and vendor remittances. The solution can designate multiple fund sources based on business unit, location, or other criteria. It distributes customer-approved payments to the designated beneficiaries and beneficiaries receive an email notification of impending payment. It can also process approved expense reports from company cards and generate remittance reports.

DATABASICS Expense also offers an audit module that enables users to a...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

19 Reviews of DATABASICS Expense

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(9)

9

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

June 2017

Renee from The Co-operators

Company Size: 1,001-5,000 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

Great software, easy to administer and support staff are amazing, always willing to help.

Staff are responsible for inputting their own reports and the automation of the approval process.

Pros

The product is easy to use and administer and the functionality has come a long way since we started using DATABASICS. They are constantly improving their software and their procedure documentation. They are always willing to help us deal with situations or new configuration requests, coming up with solutions or adding them as a future enhancements. I love working with their employees, they are always willing to listing and meet with me to discuss items. DATABASICS started to provide webinars so that you can learn new things about the software as well as using them as a refresher.

Cons

My least favorite thing about the software is the reporting, within DATABASICS admin and Jasper. Jasper reporting is something that I don't use all the time so I have to familiarize myself with it when I do go in and use it. However they have had some webinars on Jasper reporting which has been helpful as well as documenting what's included in the domains. Within the admin console there are some admin audit data that is hard to understand but they are working on improving these.

Response from DATABASICS

Replied June 2017

Thank you Renee for your honest review of DATABASICS. We appreciate the opportunity to hear your thoughts on the Expense product and we love having the chance to support you and your team with answers to questions and solutions to problems. Hearing about how the Support team has helped you in the past has made our day!

July 2019

Traci from Tolmar Inc.

Company Size: 501-1,000 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2019

2019 DataBasics Review

My accounts payable group had to manually process approx. 60 expense reports each week. This software not only saves them a considerable amount of processing time but it makes the entire approval routing and payment process more efficient.

Pros

The software is very user friendly. The general ledger extract, automated notifications and the availability to customize reports is extremely helpful. The security behind the rules and validation process, is ideal in helping my staff approve and make payment process efficient. The amazing DB staff from the our implementation team to our current support staff is the absolute BEST part of the entire process.

Cons

It would be great if the supervisors or managers that approve the expense reports, could do that simply by replying to the email notification

Reasons for Choosing DATABASICS Expense

The cost! We implemented DB approx. 4 year ago with another one of our entities and could not wait to start using it on this entity.

Response from DATABASICS

Replied July 2019

Thanks, Traci, for your thoughtful review of DATABASICS! We love to hear that you're saving time and making your processes more efficient. We're also thrilled to hear that the DATABASICS team has been so helpful throughout the whole process. We're also super thrilled to have you as a customer. Thank you for the time you took to tell others about us. -The DB Team

August 2017

Anne-France from Dentsply Sirona

Company Size: 10,000+ employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

2.0

August 2017

Quite good overall. This software could be more intuitive to use

Harmonized way to do expense reports

Pros

What I like most is the fact that it is possible to use it anywhere, on multiple devices. I also like the receipt express.

Cons

As an admin, I don't like the fact that the different tables are not linked together (example: it is not possible to have WBS in the same file as the employees, when exporting Employee file in Data Piping). And VAT treatment is still very poor.

September 2019

Sherri from Skanska USA Building

Company Size: 1,001-5,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

September 2019

Overall good product

DataBasics works well for us, our employees do both out of pocket and company PCard expenses. We recently upgraded our ERP system and DataBasics' support team was excellent at helping us work out the bugs.

Pros

The versatility for us was key, we have very specific requirements and DataBasics was able to accommodate most of them. The support team is great to work with, very responsive and helpful. DataBasics is very open to and supportive of new requests for features and has implemented several of them for us.

Cons

Creating new reports can be cumbersome, they're not very intuitive. However the support team is great and has helped me navigate and created what I couldn't. We have a final review process where the number of expense to review can get pretty high, when the numbers are high the system is slow to load them.

Response from DATABASICS

Replied September 2019

Hi Sherry, Thanks so much for your review. We're happy to hear that the support team has been such an asset to you. They're very proud of their commitment to our customers and we're happy that you're also experiencing the result of that commitment. We've noted your concern with the load time and we'll continue to strive to make it faster to load. All our best, The DATABASICS Team

October 2019

Linda from Panasonic

Company Size: 1,001-5,000 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

10 Excellent years of service.

From the implementation team to the technical support team, they have always, gone above and beyond to satisfy our needs and provide excellent service and support.

Pros

DATABASICS has been our T&E Expense reporting service for over10 years, they have been very attentive to our needs and requirements, have made many customizations to fit our culture and needs. They also, have a great implementation and support team.

Cons

Soo many upgrades! I know they are required, but with a company like ours who has so many customized fields, every time there is an upgrade we need to test and retest our transactions to ensure everything is still functioning properly. However, they are included in the package price.

Response from DATABASICS

Replied October 2019

Dear Linda, Thanks for leaving us such a kind review. We are thrilled that you loved your 10-year experience with DATABASICS Expense and our team; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We also appreciate the feedback on the upgrades. So, thanks for your thoughtful words and we look forward to continuing to provide above-and-beyond customer service for your organization. With all our best, The DB Team