About QuickBooks Desktop Pro

QuickBooks Pro is a comprehensive accounting solution designed to cater small and midsize customers. The solution offers robust functionalities of a core accounting software application, including account payable & receivable, project accounting, expense management and payroll management, all within a single integrated suite.

With 'Bank Account Reconciliation' feature, users can link their bank accounts and define workflows for the accounting activities. This allows users to make automated payments and deposits from their linked bank account and also manage the employee payrolls via a single application.

QuickBooks Pro also helps to automate the billing and invoicing process and work order management from a single reconciliation window. Users can ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

1,216 Reviews of QuickBooks Desktop Pro

Average User Ratings

Overall

4.28 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(543)

543

4 stars

(483)

483

3 stars

(149)

149

2 stars

(26)

26

1 stars

(15)

15

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1216 results

December 2018

Rob from Rprddspc

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Quickbooks Pro is easy to use

Pros

Once the software is setup to use for your business needs it remembers what has been done previously and will help fill out the forms you use to enter information into the software. Retrieval of previously entered forms is quick and easy. Payroll taxes can be completed and electronically filed. corporate taxes can be filed electronically also.

Cons

I sometimes have had problems with payroll liabilities getting mixed up. A phone call to tech support can easily rectify the liability listings.

December 2019

Cathryn from ESAC, Inc.

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

December 2019

Excellent Accounting Software for Small Business!

My overall experience with QB is fantastic. I was lucky enough to have used it for many years and even learned to convert the Chart of Account structure in order to do business with the Government. Our control system plus the software enabled us to pass DCAA's accounting system audit to perform on CPFF contracts. We have also used data from QB and external reporting to submit Incurred Cost Submissions to varies Government agencies. Highly recommend to small businesses!

Pros

I used this software for over 20 years with several small businesses. I've used it daily for many years for all accounting cycles, such as AP, AR, GL, bank reconciliation, financial reporting, etc. I love its flexibility (mistakes can be easily fixed), complexity (can even accommodate DCAA compliance), intuitiveness (to me at least), and many report functions including drill downs. It also works very well with ICAT, so that QB data can be used to calculate indirect cost rates.

Cons

Cons are very few. Because I haven't been a daily user for a few years, a couple of issues I remember are: 1. Interfacing with a 3rd party payroll seems to not work well, we ended up having to make a large summarizing journal entry (however, this is not an issue at the current company b/c payroll is handled by Intuit). 2. Too few characters are allowed in the PO and Invoice Number field. Our bookkeeper still currently have to be creative in order to have everything fit.

Reasons for Choosing QuickBooks Desktop Pro

We chose QB for its ease of use and its cost.

September 2020

John from Otto's Fine Art Academy, LLC

Company Size: 2-10 employees

Industry: Fine Art

Time Used: More than 2 years

Review Source


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

5.0

September 2020

Expensive, very little support, impossible to upgrade

Terrible support, only ask the community support like their TurboTax product, not was to get to a real person, and very hard to chat with a real person inside their company when they have to do something to help you with upgrades.

Pros

De Facto-standard when it comes to small business accounting, other accountants/CPAs understand it, it does really nice with General Ledger, and it does well with the FIRST year of payroll, but then things get messy

Cons

Annually, they want a sinnful amount of money for the next year(s) Payroll (Desktop) unless you just buy a new version of the product that comes with a year of payroll included. However, while you can update the base product, you the user can NOT upgrade the Payroll product, you have to call them. Oh, this year (2020) they aren't handling calls, so even though they tell you to call them, the phone message tells you to use Help inside the program, and to chat with them for help. The next problem you might find is that there is NO chat option within the Help function. Actually, its there but the way their program lays out the help screen the Chat button might be (will probably be) off the screen where you can't access so it. It's on the bottom of the screen, but you can't move the screen. Just very poor programing and the UI stinks. Eventually I found it and then the person is helpful, but they can't actually do the upgrade either, they have to have one of their back office people generate a key, and then an hour or more later they can provide that to you. A real test of your patience!

Reasons for Choosing QuickBooks Desktop Pro

n/a

July 2016

Chris from Mightydustless

Industry: Construction

Time Used: More than 2 years


Ease-of-use

3.5

Value for money

3.5

Customer support

3.0

Functionality

3.5

July 2016

Great product from a satisfied user

Pros

Intuit is a proactive company and quickbooks desktop is a solid performer. Logic is fluid, able to customize fields for greater use in my industry, links to bank, professional documents for estimates, invoices, etc... Large selection of report templates and easy to customize.

Cons

I have been a loyal desktop user for years and in the past I was able to use my license on my tablet and smartphone which allowed me greater use while in front of prospects and customers. Inuit/Quickbooks then went to stand alone one time purchase desktop fee or monthly online/cloud based subscription. They are trying to force desktop users to monthly subscription since they limit functionality to force upgrade. Cost per year for desktop is starting to climb higher than monthly cloud based version. I also had used intuits credit card processing in the past but switched to square due to costs, intuit will break out net cost and credit card discount fee for bookkeeping on their product and not on other credit card transactions for processing. There are third party apps for that but with a monthly cost.

July 2020

James from Chemical and Pharmaceutical Solutions

Company Size: 1 employee

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

July 2020

Simple Accounting Software

I have used it for many years. I have done the upgrades as well and the customer service is helpful

Pros

This is easy to use. I can get all of my invoices done and manage my cash flow. At tax time, I can get a copy for the account and he can update the information. You can link to your credit cards and banks as well

Cons

It would be good if they had some way of tracking hours or some way you could assign the hours for billing