Xero Software


 

Established in 2006, Xero is a web-based accounting system designed for small and growing businesses. Xero connects small businesses with their trusted advisors and provides business owners with instant visibility of their financial position.

As a web-based solution, Xero can be accessed from any device with an active Internet connection. With Xero's robust accounting features, small businesses can view their cash flows, transactions and account details from any location. Bank transactions are all automatically imported and coded. Online bill pay helps keep track of spending and stay on top of bills due, improving relationships with the vendors that provide critical business materials.

With Xero, personal expenses can also be managed with mobile review and approval of each receipt. Xero offers unlimited user support and integration with a variety of systems, including ADP, Bill.com and Vend. The solution comes with 30-days free trial period for product testing and feature evaluation.

 

Xero - Dashboard
 
  • Xero - Dashboard
    Dashboard
  • Xero - Personal dashboard
    Personal dashboard
  • Xero - Bank reconciliation
    Bank reconciliation
  • Xero - Bank account management
    Bank account management
  • Xero - Payroll overview
    Payroll overview
  • Xero - Inventory management
    Inventory management
  • Xero - Multi-device accessibility
    Multi-device accessibility
Supported Operating System(s):
Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 8

1,439 Reviews of Xero

 

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Software Advice Reviews (178)
More Reviews (1,261)

Showing 1-20 of 178

Minh from Jolie Siam
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Best accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love that they are cloud base software so everything is organized. This really helps on a small company like mine.

Cons

This is not a super easy to learn software. However, i only take a couple days to get familiar with it.

Review Source
 
 

smit from GSTMadeEasy
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Worthful virtual accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In genral it very useful cloud computing software platform for small and medium size firm & I am very satisfy with this software processiong and work.

Pros

1) It supports multiple tax rates & currencies.
2) Always updated.
3) Ability to talk to other cloud application (integrated).
4) Enable Anywhere access feature.

Cons

1) Less support from other countries like ireland.
2) Less usefull for lots of transaction
3) Tradition desktop software is cheaper than this software

Review Source
 
 

Brian from My Solution Advocate
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Xerox DocuShare is awesome.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Xerox has been dominating on all levels we have used it. You have probably used Xerox before and not even known it in some way.

Pros

You can share the documents and print them from the cloud. The website is verybresponsive as well to educate you about the program. We have all used xerox in some waybor another. They have been here for a long time for a reason.

Cons

Again, this is a congested field. Competition is always good though so youncant go wrong. All is well.

Review Source
 
 

Kiara from Centaur
Specialty: Banking & Mortgage
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Easy Small Business Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall quite happy with this software but like every software it isn't perfect but gets the job done.

Pros

Easy to maneuver and find what you are looking for. Ability to have multiple entities linked to the one account, for example a subsidiary or management company.

Cons

Customer service or lack thereof. Reporting functionality is not great, you can get some add ons to Google Sheets that work but you also need to pay for those in addition.

Review Source
 
 

Michael from Alavita Mobile Business solutions
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

One of the absolute cutting edge, super-easy on the eyes, full function bookkeeping apps

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Accounting and bookkeeping are my business, so being able to demo such an aesthetically pleasant app that integrates so well is a real boon. Clients take immediately to the UI and we've genuinely had a 90% on-board rate with Xero. We've tried other Apps, but we won't be working with any other software. There's really there's nothing out there we'd rather recommend.
I have found their CS to be first rate, (despite my Account Manager statement), and this end of any accounting SAAS is absolutely vital.
Xero has set the standard for over a decade and it's a testimony to their Devs that they're growing steadily despite their giant competition.

Pros

Smooth-running and numerous integrations with other essential business management apps
Reasonably priced for small business
Has integrated inventory and billing through PayPal and Stripe

Cons

I'm a very loyal user and my company has grown up shoulder-to-shoulder with Xero's growth. There's very few wrinkles from an accountant's POV. I find startup clients sometimes get confused with the "Easy-to-Use-And-Setup" spiel - it certainly is for a bookkeeper familiar with the app! In general, the dashboard apps in this industry can belie their many-layered nature.

Review Source
 
 

Moshe from Wintec Point of Sale Systems
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Easy to use but if you want more functions you'll need to pay premium

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Great learning curve, even if you never used something similar it will be easy to learn.
Based on Priority which means you'll fell right at home if you ever used a priority based software.

Cons

Not much functions for the basic version, we are missing support for serial numbers but for us it is not worth it to buy the add-on.

Review Source
 
 

Allen from CPA Firm
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Overpriced and Constant failure of Bank Feeds

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and navigate, doesn't require professional expertise for basic transactions. Still need a bookkeeper or accountant to properly administer, however.

Cons

Way more expensive than competitors and on top of that, bank feeds constantly fail and/or transactions don't properly get picked up. Support is extremely slow and salespeople care nothing about helping their clients.

Review Source
 
 

Ian from Pharmacy
Specialty: Pharmaceuticals
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Mostly excellent but missing important features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use. Accessible from anywhere in the world. Quite stable, as long as your internet connection is ok.

Cons

Terrible support. No option to speak to anyone. Email support is purposely hidden so you can’t bother them. Most times there is no working support link, and the advisors know less than we do. Impossible to pay more than 200 bills to a supplier at a time, with no promises to add this feature anytime soon. Bulk payments do not show who you have paid, which is a pretty basic flaw...also no promise to add this feature. No report to show your current overall standing with all creditors unless you sift through all invoices.

Review Source
 
 

Anne from Glm
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Xero ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, the package is relatively easy to use, help packages available and the dashboard is nicely laud out

Pros

Neat dashboard with ready functionality. Easy navigation. Ease if use even for novices or newbies. Help pages on hand with full own descriptions.

Cons

Xero customer service takes awhile too respond, which could be frustrating if you are in the middle of urgent accounting.

Review Source
 
 

Jethro from Airquip and Pipetool Pty Ltd
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

For accounting-only software, great. If you're a supplier of actual goods or services, not.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If your business is service based (such as an accountancy or legal firm) Xero will work for you. If you send actual physical goods out to customers, forget it. Or if your service is delivered to more than one location for the same customer.

Pros

It is easy to use and the features it does have make the product streamlined.
Gives you options on different reports, allows you to 'favorite' some reports and frequently used settings.
A national 'address book' of contacts is available when you start typing the name of a customer you haven't invoiced before.

Cons

Customer support and product improvement is woeful - seriously woeful.
To get a simple feature like additional addresses for a contact, has taken over 6 years. In the midst of this discussion, Xero removed the dates on posts, apparently to disguise the duration of the thread. Please have a read of the following;
https://community.xero.com/business/discussion/2477180/answer/87679755/Partner/False
Several other feature requests have similarly gone unanswered and unfulfilled.

Review Source
 
 

James from TFC Partners Inc.
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great startup product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very unclear about the ease of moving all data to upstream ERP systems like Netsuite and FinancialForce.

Pros

Mobile optimized design. Nice solution for startups and small companies. Gusto is great for small company payroll and the interface is easy to use.

Cons

Pricing should be going down, not up. Would have like to see the service features increasing at the entry price point. Really expected unlimited banking transactions and an increase in invoices\bills, not same old. Recent pricing changes starting November 1 looks like they are just aping QB pricing and features, very disappointing. Not as easy to customize and run reports as QB.

Review Source
 
 

Ericka from Aflac
Specialty: Insurance
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great online support, very detailed system, but no phone support.

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

This is a very detailed accounting software, I can put in my employees for various different things I need to pay them for and can create invoices for my suppliers. The online support is helpful.

Cons

I wish I was able to call in and speak to an actual human being when I have a problem. They also don't offer time tracking like Quickbooks does, so I ended up switching back after the trial.

Review Source
 
 

Alastair from Alastair McColl & Associates Ltd
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Xero helps me save time and money running my business

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like that the bank feeds are easy to set up, and to manage and code transactions. Invoicing features are professional looking and functional. It is helpful that Xero can integrate with other software like Expensify.

Cons

The only small issue i don't like is the delay in transactions appearing in Xero after making a purchase using your bank card etc.

Review Source
 
 

Rob from Jungle Creations
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Easy to use, great solution for accounting needs of small businesses

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

There are more than enough features for most small businesses. Xero integrates with more 3rd party software and applications than any other I've used and the reporting feature is now standard for so many business that investors are used to the format.

Cons

Although the list of features is decent if your business grows and you need the more specific and complicated features of pro accounting software then there are a few limitations.

Review Source
 
 

TAREK from CedarLand Investments LLC
Specialty: Construction / Contracting
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

If used to QB may not be for you

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I've used xero accounting software for a short while. I loved the idea of the simplicity of accounting.

Cons

If you are Quickbooks online user it is a bit to much of a headache switching over to xero, and did'nt want to mess with it

Review Source
 
 

Aaron from James and James
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

It's a great way to get into paperless accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very user-friendly, doesn't require much training, and any training you need is widely available. Great integration functionality, although it relies heavily on bolt-ons and integrations.

Cons

The core product is very very basic, it does the job, however it could easily see many improvements. These improvements are translated into bolt-ons and additional integrations at an extra cost.

Review Source
 
 

Suresh from Yaazh
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Accounting made easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

user-friendly, All option included, easy to customize. tax options are flexible, all currency option

Cons

High pricing, limitation of no of invoice, quote and other option in the early, design customization of templates

Review Source
 
 

Lee from PowerfulPoints Pty Ltd
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Beautiful business my a...

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Steer away from this unless you want the most basic accounting system that lacks functionality you see in every other system.

Pros

Its a relatively simple interface, reasonably fast for a system f so many users. Simple & convenient Ban Rec funtion.

Cons

Where do I start? The reports are basic and there is no report writer. Then, when you get a report, it writes it in exactly the opposite format that every other accounting system. (It starts at the newest and moves right to the oldest.)

You can only have 1 contact and address per account and only 1 delivery address so if you have multiple contacts in a client, forget it. It updates all previous invoices to that contact if you change the contact, which is a straight breach of the GST rules in Australia. (There have been 500+ request to fix this over 5 years and nothing has happened.)

The biggest complaint is a total lack of focus on customer requests and a just trying to flog the product to bookkeepers & accountants who then on-sell it.

Review Source
 
 

Kim from Accounting
Specialty: Maintenance / Field Service
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Where is the support for this program

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Not much to like to like about this product at all. Payroll is so behind the eight ball compared to other programs and having to use other programs in conjunction with Xero is eapensive.

Cons

The lack of support is unbelievable. For the amount they charge you, you would think they would have some sort of telephone support. If this was my company I would not use Xero ever.

Review Source
 
 

Jenaette from Shore To Shore Seafoods
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

No support unless you are very computer savvy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Xero lives in the clouds. They do not realise that some of their clients may need real help from a person on the phone sometimes. Too many options on the help site,gets confusing unless you have several hours to browse. Still no return call after 14 hours!

Pros

Great for invoicing,got support when we first signed up, but not now,like to suck the money out of our account monthly

Cons

Trying to get support in urgent difficult situations expect to wait 2 to 9 hours ,tried to contact twice by email. Cannot run a business with so much downtime trying to contact them

Review Source
 
 
 
Showing 1-20 of 1,261

Moira from Leapforce at home
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Reliable Accounting with Xero

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Xero is a feature filled accounting software which can be used online. Having Xero online makes it quick and snappy and easy to use on any device. Overall Xero's capabilities and features makes it a wonderful replacement for multiple accounting softwares.

Cons

Xero is quite pricey, but if you can deal with the price of Xero, it is worth it.

Review Source: Capterra
 

Aurin from Delphi Consulting Middle East
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

A free to use Accounting Software for Small and medium businesses

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The ability to keep a record of company accounts on one easy to use platform along with intuitive tools like bill scanning and financial analysis is great for startups.

Cons

Lacks in certain areas especially when compared to other more robust accounting softwares that come at a price. But it is to be expected and most small businesses would be satisfied with the currently available features.

Review Source: GetApp
 

Judy from BKE
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Xero

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

The bank & credit card feeds import all of our transactions in Xero automatically. All of the built-in reports help us always stay up to date and organized. They make it pretty easy to manage finances.

Pros

Great tool for keeping organized and simple to use.

Cons

I cannot think of anything i do not like.

Review Source: Capterra
 


December 2018

December 2018

Potential to be great - needs to work on customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I really wish that Xero had better customer support because we liked the layout of the program. The price was also reasonable. For businesses that do not feel that live support is necessary or do not feel that customer support is a top priority, then I would recommend Xero. I know that if Xero had better customer support, we would still be with them.

Pros

When we opened our medical practice earlier this year, our IT consultant told us about Xero and I understand why he recommended we use it. The setup process was quick and easy. The interface is really clean and visually appealing. As someone who has worked with other accounting software programs, I found Xero to quite intuitive. It is very comparable to the top rated & most popular accounting software programs and in some ways outperforms others in its available tools and more advanced functions.

Cons

Hands down, the customer support. Xero doesn't have the option to speak to a live person with questions, issues, concerns, etc. and doesn't have a phone number listed. You can "Start a Discussion" which allows you to submit questions to the "Xero Community." The only other option is to "Get in Touch" which allows you to email customer support. The amount of information found in the "Xero Community" is overwhelming, often confusing/unhelpful, and is even contradictory at times. While I appreciate being able to email customer support, it wasn't convenient to wait & deal with the back-and-forth. This just didn't work for us unfortunately and we recently switched to a different program.

Review Source: Capterra
 

Igbo from Blasting News
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Amazing bookkeeping software, poor customer care service

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I love the Xero bank reconciliation and real-time bank feeds, they also fully enable third-party developers in providing niche solutions that have rich interactions

Cons

The number of times that the Xero Bank Feed doesn't work is annoying and should be resolved. Also, they should get a telephone support to enable customers contact them easily, replies to emails sometimes take more than 48 hours and it's not good for any serious business owner

Review Source: Capterra
 

Nicole from Hays Recruitment
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Easy to use this Very Basic program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use this Very Basic program, with everything you need in a non detail orientated small businesses. It is easy to monitor all aspects of the financials that even the bosses have no trouble understanding the system.

Cons

Reporting is atrocious and limited and for the money you would expect more updates that improve the user experience.

Review Source: GetApp
 

Andreas from UnitedCloud Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Xero - Acounting done right!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great accounting for the modern entrepreneur that is cloud based and wants insight to their company while providing the tools for their accountant to do thier job while removing the burden on the small entrepreneur form being burried in paper work :)

Pros

Yes this accounting software is really that easy to use and set up wih multiple companies. Entries, billing, full accounting management with great dashboard. Has 3rd party apps with kudos on the CRM.

Cons

Project management app not as good when comparing to some other leading providers in that space.

Review Source: Capterra
 


December 2018

December 2018

QuickBooks Is Better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Xero is pretty easy to use and has great built-in reporting and analysis tools.

Cons

There are very limited options for importing bank information/transactions. The company's customer support is also lacking as it took weeks to get an answer to one of my questions.

Review Source: Capterra
 

Ian from Clearline Services Ltd
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

I use it to run my business

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It makes running the financial side of my business extremely easy. Being a one-man band, it simply relieves me of having to worry about tracking my invoices and expenses.

Cons

I can't really think of any cons because Xero is my interface with my accountant who runs it for me and does a really good job. From time to time we get into transaction coding issues, but they are never systemic and always down to my misunderstandings.

Review Source: GetApp
 

Karen from Nova Star Early Education Centre
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

best accounting software for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It has everything you need for a small business accounting features!

Cons

in the past the customer supporting is very good but now it needs to go to so many steps to get to contact the support.

Review Source: Capterra
 

Daren from Acacia Counseling & Wellness
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Integrations are what set it apart

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Overall, I would highly recommend Xero for the fact that it is just as effective as QuickBooks, but has way more integrations that are really effective for a small business owner!

Pros

Xero is good accounting software - though as with most accounting software it tends to favor people with a higher level of financial fluency. Overall this is good though, it will stretch and grow me in that regard and they very good tutorials embedded into their product. Another excellent aspect of Xero is that it has several other software integrations for small business, such as Gusto (HR/Payroll) and others. Gusto then integrates with other products for timecards and a myriad of other purposes. Essentially, you can get a very full service software suite and they all talk to each other. FINALLY!

Cons

The primary issue I have with Xero is that my credit union isn't licensed with them (though it is with Intuit). Consequently, it can't import credits/debits automatically from that account. So Xero may not be able to talk with as many smaller banks/credit unions that are out there.

Secondarily, as mentioned above, Xero has a learning curve if you are new to accounting processes and how to categorize transactions.

Review Source: Capterra
 

Nicola from Temperature Technology Solutions Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

XERO Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software has saved so much administration time and reduced the amount of paper we have to store

Pros

So simple to use and efficient, works well with other systems.

Cons

There is some things that could improve the system but only minor things which I hope will improve in the future, would like the option to send customer statements in excel format

Review Source: Capterra
 

Michele from Accounting
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall convenient to use and made my bookkeeping life easy!

Pros

Use this to manage client's accounts, very convenient and easy access when required.

Cons

Not every click in details will produce the info we required. Require sometime to get use to generating the right report to find the required information.

Review Source: Capterra
 


December 2018

December 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Good for bookkeeping for an online service

Pros

It takes some time to setup and get aquianted with the lingo but now it takes me just a few hour each month to import bank statements and consolidate each payment.

Cons

I started to use it because of the integration with Stripe. I thought it would automatically import Stripe invoices, but unfortunately it won't.

Review Source: Capterra
 

Josh from Carolina Kettle
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Xero review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to use and has a pay now option.

Cons

It does not sync to my bank so there is always one more step.

Review Source: Capterra
 

Blaise from BraceAbility
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Great accounting software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had a great experience with Xero and look forward to using them in the future. I know that the software will only continue to get better and more robust.

Pros

I appreciate the functionality of Xero and that they are still coming out with new features to try out. The reporting in Xero is clean and just what we need.

Cons

For complex accounting situations, Xero doesn't always have the ability to record such situations. These are limited in occurrence. I think the Checks module in the software is my least favorite just because it could use some simplifying in terms of how you void a check, for instance.

Review Source: Capterra
 


December 2018

December 2018

Great tool to help startup get organised with finances

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great experience

Pros

lots of integrations with business banking apps like tide etc Also easy to group expenses.

Cons

Can be overwhelming with all features they offer & user onboarding could be better

Review Source: Capterra
 

Heather from Heather Angell Coaching
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

great tool but not the easiest to get started with

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

the fact I can link up all of my accounts and have my accountant on there too

Cons

it's cluncky and not intuitive in it's use. I'm sure there are loads of things I'm not using to their full potential and am now going to invest in some training as it's really not a simple bit of software to use to the max without some guidance.

Review Source: Capterra
 

Francisco from Designing
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Probably the best accounting software out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

You end asking yourself: How can you run a business with out it?
Is a central piece of software for any one that wants to save time by simplifying the accounting tasks. There is nothing out there that comes even close!

Pros

Is super easy to use and is sooo elegant. The design is superb, makes everything looks outdated.
Somehow all the complicated and boring tasks of accounting look like something nice and easy with Xero.

Cons

Price wise is still super low cost compared to traditional tools, you get a much better value for your money. But there are still free online solutions out there that can give a nice entry point for a freelance or small company

Review Source: Capterra
 

Ian from Upthorpe Lodges
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Bookkeeping Made Easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

On balance, after gaining experience, the software is a great help to a small business

Pros

Makes it easier for a novice to keep their books in order
The dashboard is customisable
Help is available via videos

Cons

Some of the terminology is harder to understand
Some of the functionality is unclear
Help is not as quick as I'd like it to be

Review Source: Capterra