Rydoo Expense Software

4.42 / 5 (178)

Our advisors have recommended this product 4 times in the last 30 days

About Rydoo Expense

Rydoo Expense is an expense reporting solution designed to automate the expense management process and it suitable for businesses of all sizes, including independent contractors. It allows users to scan and digitize receipts using a mobile app or a webcam, and Rydoo Expense then scans and extracts receipt data.

Once a receipt is uploaded, users can add additional notes to the files as well as manage time, mileage, and advances. Users can also generate expense or reimbursement reports that can be exported in a variety of formats such as PDF or CSV, or integrated directly into the company's existing accounting system.

Rydoo Expense integrates with other accounting and enterprise resource planning (ERP) packages including SAP, Oracle, Microsoft Dynamics,...


Read More

Supported Operating System(s):

Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 8

178 Reviews of Rydoo Expense

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(104)

104

4 stars

(59)

59

3 stars

(7)

7

2 stars

(1)

1

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 178 results

March 2016

Phillip from Fox Interactive Media

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

March 2016

Making Expense Reports A Breeze

I'm in the entertainment industry as well as I have a business that I run from home. I need to differentiate the different parts of my life and make the reporting of my expenses easy for my accountant. I travel around the world performing and so there's various expenses, or write-offs, that I need to keep track of. I was using another company for a few years and they're going out of business. I searched for a company that could handle my expenses the way that I was already used to. In my search, I found Xpenditure. They have literally made 'expense reporting a breeze'. Even in my trial period, I needed some help in setting up my different expense reports and the customer service is GREAT!. I was a POTENTIAL customer, and the customer service treated me as if I was already a customer. Once I was helped with my setup, I haven't looked back. I've already recommended Xpenditure to some of my colleagues and will continue to do so. They have a customer for life.

Pros

As I mentioned in the review section, the customer support is phenomenal. In my trial period, I was treated like a customer that had already been with the company for a while. That's very attractive to potential customers. Also the ease of use, the mobile apps they have, so you can report your expenses on the go. If you need different types of expense reports, such as I do, they can accommodate that with no problems. Also, in traveling around the world they have a dropdown box for the different types of currency that you're using in a particular company. The pricing is very reasonable and you get a lot of bang for your bucks. Whether you're a big company or a self-employed person, it doesn't matter, they can accommodate your needs. I would say that they're a company that definitely over delivers but is very unassuming. I'd never heard of them until I did a search. I read a little bit about them, while I was checking out other companies, and Xpenditure won! Xpenditure treats people the way they want to be treated!

Cons

At this point, I'm in my third month and I currently don't have any complaints. If I need any help, I contact customer support and they help me. No cons!

March 2019

Marsha from The Oakwood Group

Verified Reviewer

Company Size: 201-500 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2019

Next Steps with Rydoo

It has taken 2 years to fully integrate Rydoo at our Organization due to Smart Phone challenged users. Now that all employees are using the platform, it runs very well. Those who utilize Apps especially love the platform.

Pros

The App is extremely easy to use. If you can use an App, you can easily migrate to using this software. The travel features are a great upgrade. Because the receipts are in the cloud, you can quickly run reports for tax/audit purposes providing ample evidence for auditors.

Cons

File maintenance is cumbersome for users with accounting and controller privileges. You can contact Support but you really should be able to do on your own.

February 2020

Juhani from San Francisco Agency

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

1.0

February 2020

Caution for fraudulent cancellation policy

Pros

I tried to use Rydoo and its predecessor Xpenditure a long time for handling the company receipts. I never got it to work very well, and moved to another system. The cancellation procedure was awful, and I believe it tells a lot about Rydoo's company culture and practices.

Cons

What made the experience exceptionally bad, was that their cancellation procedure easily tricks you to to put the account into a "read-only" mode, instead of deleting it all together. Even though you get a confirmation on the screen, they don't send the confirmation by email, and will charge additional amount for the "read-only" mode. This charge is not described in a contract or terms and conditions. Their customer service or even the top management did not want to hear my complaints, and customer service rep was, in a word, impolite in their communications. Because of this, I was forced to dispute the charge with my credit card company, and I felt that I need to write this review to warn others who are considering their services.

November 2016

Shaluu

Verified Reviewer

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

OMG THIS IS THE BEST THING EVER

I was so tired of working with bills and excel sheets. I cant explain how much time is wasted every single day doing this crap. After all, time = money right? Then I found this gem. I contacted Charlotte on the website and asked a whole buncha questions and tested how the website works, and WOAH was I amazed! Its as simple as clicking a picture from your smartphone. Got a problem? Ask someone in the chat and they'll respond within 15 mins. Where else is the customer service so fast? Exactly, nowhere else. Would I recommend it to my colleagues? Oh hell yeah. Would I get subscription for year two? Definitely. This is my life long companion now. Really good job guys, kudos to you.

Pros

Easy to use Prompt Response from the staff and they are kind :) Nice UI Comes with an App that you can use to click pictures and upload Export to PDF and Excel sheet. The invoices are numbered and the pictures are attached in the PDF, this feature got me.

Cons

In the app you manually have to turn off Reimburse every time you click a picture. (I could be wrong) Cannot upload PDFs of the scanned bills from CAMSCANNER.

September 2016

Steven from Sanchez Oil & Gas Corporation

Verified Reviewer

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2016

Easy Way to Track Expenses

I have used Xpenditure for almost year. Most of that time was at a company that used it, and the pdf expense reports were extremely convenient. Now, as a 1099 employee, it has made tracking my expenses and saving them in pdf the best possible solution to providing secondary way to confirm my expenditures. Oh by the way, the price is right too. Steven

Pros

-PDF reporting with pictures -App -Website w/expenditures graph -Price

Cons

-It does take a while for the pictures to load...not too long...but in the inpatient world of today it does take some time.