About 10to8

10to8 is a cloud-based booking solution for small to large businesses in all industries. It provides users with a customized booking website where clients can schedule appointments, pay for events and services and access existing bookings.

Clients can schedule, cancel and reschedule appointments as needed. Appointments are automatically synched with user calendars, and 10to8 can integrate with Gmail, Outlook, iCal and more. Users can maintain multiple calendars if necessary. Attendees can receive email and text message reminders, and users can store notes, questionnaires and other client data.

Booking buttons and forms can be embedded into existing websites, and users can also access a direct chat feature to talk with clients. Reporting features allow...


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Supported Operating System(s):

Web browser (OS agnostic)

580 Reviews of 10to8

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(394)

394

4 stars

(162)

162

3 stars

(16)

16

2 stars

(5)

5

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 580 results

September 2020

Debbie from Zeal Properties

Verified Reviewer

Company Size: 1 employee

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2020

Easy to use

Pros

This product was easy to set up and implement. I really like the feature that reminds users via email and SMS. The feature that connects Zoom to the calendar and auto send the zoom link is awesome.

Cons

I really like this product. I’m using the free version and can’t complain.

Reasons for Choosing 10to8

Liked the features offered in the free version and text reminders.

September 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

September 2019

Easiest booking

I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.

Pros

This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out. It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.

Cons

The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....

Reasons for Choosing 10to8

At this time, 10to8's feature set is stronger, although that may not be true in a few months.

May 2019

Lisa from Mind Matters Hypnosis Center

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

May 2019

False Advertising

When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this​ than I can count and the stress its​ caused has been immeasurable. After all this time I'm still not able to comfortably​ use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!

Pros

To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.

Cons

The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.

Response from 10to8

Replied May 2019

Hi Lisa, Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad. We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference. While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused. We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario. I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible. Kind regards, 10to8

June 2020

Pat from MagnaSites.com

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

June 2020

Great full-feature scheduler

I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.

Pros

I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.

Cons

It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.

Reasons for Choosing 10to8

Price and 10to8 just felt better to me and seems like it's more efficient for my clients. That's the main thing. A scheduler has to be user-friendly.

July 2020

Juli from Evexia Health & Wellness

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

July 2020

Robust and easy to use

I'm a very new business with basically no budget, so this software has been really great at helping me establish a professional presence while I get up and running. It's easy to use and I didn't need any special skills to make it work right away

Pros

I'm not especially good with technology, and the set up was a breeze. I'm still using the free version, and it is the most robust scheduling software I've found. When my business grows I plan to upgrade to the paid version because I like the features and ease of use.

Cons

Obviously it would be great to be able to brand and accept payment with the free version, but I understand that's not practical. There isn't anything I've found yet that I would consider to be negative.

Reasons for Choosing 10to8

Again, I find it very robust yet easy to use. It's nice looking and the customer contact has been really positive.