Acuity Scheduling Software


 

Acuity Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals.

Acuity Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules.

Acuity Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing, and group scheduling for workshops.

Acuity Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.

 

Acuity Scheduling - Calendars
 
  • Acuity Scheduling - Calendars
    Calendars
  • Acuity Scheduling - Calendar syncing
    Calendar syncing
  • Acuity Scheduling - Customized confirmations
    Customized confirmations
  • Acuity Scheduling - Mobile apps
    Mobile apps
  • Acuity Scheduling - Real-time availability
    Real-time availability
Supported Operating System(s):
Web browser (OS agnostic)

1,211 Reviews of Acuity Scheduling

 

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Software Advice Reviews (37)
More Reviews (1,174)

Showing 1-20 of 37

Walter from Y&L
Specialty: Cleaning services
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great Scheduling Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Software is great. Love that it automatically updates other calendars and syncs with those calendars.

Cons

No cons. This software has no problems from what we’ve seen so far in using it. If it was free it would definitely be even better.

Review Source
 
 

Christopher from Mr. Clone
Specialty: Coaching and training
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

IF you are like me and always late you need this one.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, different levels depending on how many calender's you want to have ( locations ) If you have multiple stores you can set them all for a meeting at store 101 June 9th 2019

Cons

Again the only thing I do not like here is a monthly charge.. Software even though it does have issues, should have the option to just buy it outright.

Review Source
 
 

Raymond from Tesselate LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Its badass software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With a little creativity, you can make it act and do more than what it was intended for! Ive transformed it to a transportation logistics management and training
center

Cons

Need better password management, like 2-factor authentication or the texting some code and have the login person

Review Source
 
 

Erin from Apparatus Contractor Services, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Good for scheduling newbies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We don't use Acuity more than a few times a month; if we did we might consider moving over to another scheduler, but so far it hasn't done us wrong and we've had no calendar misfires!

Pros

Acuity makes it hard to miss a step when setting up your scheduler. They offer client intake forms, follow up emails, easy ways to block time off the calendar, and customizable features.

Cons

Their customizable client form editor is definitely wonky; we've had to reach out to support pretty much any time we've had to edit it. The entire process can appear confusing on first glance.

Review Source
 
 

Judith from Pittsburgh Integrative Mental Health
Specialty: Healthcare
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

It's great, but...

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Easy to use. Had great support in the early years. Meets my needs in a small mental health practice.

Cons

Recently, they have switched to email only support and access to third-party "Aces". The personal touch was absolutely great in the early years. Now, there support response time is about the same, but you don't necessarily get the same person on an issue. If it's not resolved with the first tech who gets your email, then you may have to start all over again with a new tech support who may give you a whole different take on the problem. It's confusing to say the least. NO PHONE CONTACT any more. Also, recurring appointments are a nightmare. Or at least recently. They do not copy over to my google calendar. Tech said they never did. But that functionality was working for years. Now, they say the last appointment in the series is the only one that shows on users or the admins calendar if they wish to add to google calendar. This is crazy. I am really disappointed. After years of loving them, I'm now trying to find a new provider : (

Review Source
 
 

Cecilia from Rosie Cleans, LLC
Specialty: Cleaning services
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Needs some updates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that it gives you the ability to add gift certificates and coupons, packages and subscriptions
requires payment before a service is rendered to a client
Easy to add Add-On services
Integrates to Squarespace
Insert images without requiring a URL
Easy to make changes to appointment types on the fly

Cons

Doesn't give you the ability to add sales taxes at check out
Can't control how a client sees their log in page.

Review Source
 
 

Helene from New Mom Project
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

So easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

So far we are using the free version and we love how complete and easy it is :-)

Pros

-very user friendly
-a lot of possibilities with the free version
-easy to add to website
-clients management awesome
-Intake forms!!!!!!! yessss!

Cons

uh... maybe more free features ? lol
Not sure what to say as honestly we are extremely happy with Acuity

Review Source
 
 

Matt from Profit Roofing Systems
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

My favorite scheduling software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Effective and makes my life easier.

Pros

I'm so glad I found Acuity. It's easy to set up, provides different time zone support, and so easy to customize! But most of all, I love how it automatizes my business and I don't have to schedule my appointments myself (or have someone else do it).

Cons

Since it has so many customization options, sometimes I get lost in the process. But all the pros outweigh this con by far.

Review Source
 
 

James from Technology intelligence Agency
Specialty: IT services
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Sometimes it’s easier to let them schedule.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I absolutely love the ability to have my clients pick their own appointments. There’s been more than once when I had a client who had such a busy schedule that we couldn’t pinpoint a good day for their appointment over the phone. I just had them go in and pick a time and write themselves in! It saved me so much time so that I was able to focus on other clients. I was also able to share calendars with my co-workers so that everyone had the correct schedule. I just really wish that there was phone support just in case something did go wrong with us trying to figure out all of the features. Hopefully, that will change in the future.

Pros

By far, the best feature is the ability to have clients schedule their own appointments. As a busy person, I don’t often have the time for the back and forth of scheduling a client. With Acuity, they can look at my schedule, see when I’m free, and then put themselves in wherever it’s convenient for them. I also like that the calendars adjust for time zones. This is helpful if you have clients all over the country yet don’t want to have to figure out the time differences. The tutorial for Acuity was very informative and made using the program a breeze. Having the calendars sync up for groups is also very handy rather than having everyone input the info individually.

Cons

Sometimes, there is such a thing as too much. Acuity has so many features that it’s overwhelming. There is no way I could use every single feature, so it seems like overkill. It’s also made even more difficult because there is no phone support. If I had a number I could call, perhaps they could explain to me what each of the features does that way I’m not so overwhelmed. Phone support would also be handy in case something breaks, most likely from trying to figure out the different features. With something as important as your schedule, you need to have almost instant solutions, and lack of phone support means you have to wait to get a response, which costs time and money lost.

Review Source
 
 

Jack from Cult Your Brand
Specialty: Counseling
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Good online scheduling, though not great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This is a really cool way to schedule appointments, but I'd hate to be a vendor in this space. General-purpose appointment setting is rapidly becoming a commodity product.

Pros

I liked the ease of setup and connecting with my g-suite-based calendar. It was relatively painless and simple to connect, configure and use.

Cons

Honestly, there was nothing bad about it. It was simply that I was able to find essentially the same functionality for a lower price in Calendly.

Review Source
 
 

Weronika from Stock
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Acuity Scheduling is a very good solution for forgetful people (and not only).

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Acuity Scheduling is a helpful tool in everyday work, helps in planning. What I like the most is that this tool sends automatic confirmations and reminders.
Also, this tool is easy to use, intuitive and user-friendly.

Cons

I have no negative comments about this tool.
On the contrary - this software offers good meeting schedules.

Review Source
 
 

Anne from Food Manufacturing
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

Acuity Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how this software relies on my timezone, it automatically syncs all my schedules and my team will be updated.

Cons

Though it is good software, it is a little bit pricey for a small business that needs this kind of application.

Review Source
 
 

Areane from FSPMI
Specialty: IT services
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Insights on Acuity Scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a very helpful software for us in the planning team because we can able to schedule the tasks and milestones accurately.

Cons

It is a bit pricey but it is all worth it

Review Source
 
 

Elle from Elle Beauty Loft
Specialty: Salons and spas
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

This software is very holistic and ideal for booking appointments!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I was recommended this website by another colleague and I am very happy to have discovered it!

Pros

I like the organization of the website, and how easy it is for clients to access, and use the options available. It makes my job a lot easier by having them manually book their own appointments, rather than I negotiating times available for their services. It saves me a hassle!

Cons

I dislike the payment settings. I wish there was an option for clients to pay via e-transfer, or another platform where I don't have to pay extra monthly fees to other companies.

Review Source
 
 

Brittney from GroupOne
Specialty: Restaurants
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Acuity Scheduling Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

It is great to have the ability to do group scheduling for workshops. The customization is helpful to remember important tasks needed to be accomplished. Also very easy to use!

Cons

There are so many features with this software that not all is used and I don't feel like we are getting our money out of it without using all of the features and it is a bit pricey.

Review Source
 
 

Darton from Fangorn Forestry
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Makes Life Easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Really easy to use, sleek interface, and integrates well. It's made scheduling easier to update and modify than other software.

Cons

It's really more than I need as I don't have a ton of appointments and I could likely accomplish the same basic things with other software.

Review Source
 
 

Amy from Walk Stay Play Pet Services
Specialty: Veterinarians and pet services
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Great app for organizing appointments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have looked at many, many different booking/ scheduling softwares and acuity scheduling is the only one i found that can do what i need as well as enjoy its quirks and design.

Pros

It is very refreshing in the way the words certain things
The layout is easy to use
The tutorial they provide is very helpful and not overwhelming
Adding, removing or changing an appointment is easy
This app allows you to modify it so you can offer "overnight" bookings
You are able to do multiple bookings
You are able to do reoccurring bookings
Acuity scheduling also links up to your QuickBooks account
And so much more!

Cons

The mobile app of this software doesnt offer the same amount of options as the online one.
A bit pricey but definitely worth the money if you are going to use it everyday.

Review Source
 
 

Ben from International Neighbors
Specialty: Coaching and training
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Much better than our previous scheduling software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to have joint calendars for multiple team members
Simple to customize your availability without going through tons of effort
Much better than our previous scheduling software
reminder emails sent automatically prior to an appointment
Utilization of different time zones

Cons

Would be nice if there was the ability to have contact information stored to be able to book appointments without having to enter their phone number and email address each time.

Review Source
 
 

Shah Abdul Latif from VoidLoops
Specialty: IT services
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Very appealing application for its purpose

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is one of the most intuitive scheduling software I have used so far. It has variety of customization options and also the integration with other platforms so far has been flawless. Some minor issues, if resolved in future updates, can make it a perfect choice.

Pros

Very easy to use and make scheduling at your fingertips. Sharing of schedule. Personalized messages and customization. Good integration with Google calendar.

Cons

Mobile app not up to the mark with Desktop version. Live support should have been a plus point. Few minor issues but not in any way a deal breaker

Review Source
 
 

Brian from Level2
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Keeping appointments used to be so hard!!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I no longer have to contact my customers to set up appointments, they can just go online and see my schedule and set up their own appointments and if they need to reschedule they can.

Cons

I was old school with paper and pencil so getting used to this format took the better part of a day but I got it now.

Review Source
 
 
 
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Showing 1-20 of 1,174

Tony from YMCA
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Never have to go back and forth with client to determine what time works best.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Your clients are able to see the availability you wish to show them, all the while hiding everything else.

Cons

Having trouble using the Paypal platform, but that might be user error.

Review Source: Capterra
 

Krystal from Getting Ahead at Orchard Park Seventh Day Adventist church
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Acuity Scheduling

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I loved everything about Acuity. I believe it's the only software you need for any scheduling you have to do in your business.

Cons

There wasn't anything I didn't like about Acuity.

Review Source: Capterra
 

Dawna from Illume Design, LLC
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Has helped tremendously with scheduling

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Great! Super glad we found it and decided to give it a try.

Pros

I love being able to have a page where clients can just schedule themselves for a convenient time. I can make the hours I want to be available, and it will automatically block off items from all of my calendars - not just my business calendar. The interface which is presented to the client is clean and clear and easy to use.

Cons

There's some more advanced items it's taken me a little time to figure out, especially when hiring staff and trying to figure out to have them all get their calendars integrated. i also wish it would sync more cleanly with Mailchimp, but I suspect that has more to do with MailChimp than with Acuity.

Review Source: Capterra
 

Graham from Prim Short Stays Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Robust

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Really like the fact that it can be used minimally as a bolt on to my existing calendar setup or indeed be an entire system for the whole team.

Cons

Non really, easy to use setup and integrate

Review Source: Capterra
 

Theresa from Theresa Easter, Photographer
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Time saver for photographers!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

As a photographer by using this program it helps my clients to have the freedom to see what is available for bookings and make schedule changes as they need. It helps me to keep myself organized and print the schedule as i need it.

Pros

i love how easy the program is to use and how many options it has to customize your bookings

Cons

I haven't found anything that i dislike about the program

Review Source: Capterra
 


October 2018

October 2018

Uncomparable Tool for scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We searched high and low for a tool that was this customizable for our test drive campaign. It was perfect for allowing customers to schedule multiple appointments for a multi-day event and allowed us to manage the schedule for each of the vehicles being driven. We've used it on and off for different campaigns since and have always been impressed.

Cons

There's a bit of a learning curve when you first get started, and if you have a complicated scheduling arrangement, it takes a bit of emailing with their team to get things set up properly. Their website's help section isn't super thorough.

Review Source: GetApp
 

Chriselle Grace from Chriselle Grace Ly
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great for Entrepreneurs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a great platform for entrepreneurs. Overall I highly recommend Acuity for business, management of client schedules. It can save you a lot in business, so convenient. Great scheduling product!

Pros

What I like about Acuity was just great for the ease of access for scheduling of clients, easy to navigate, can put your availability and set for calendars for yourself, can set hours, allows me to schedule appointments, I get reminded in emails to both myself and my client to remind us of the meeting ,which helps me a lot. It's so important for business.

Cons

I see no cons, yes! All what I need can be found in Acuity scheduling. There is nothing that I haven't liked about the software.

Review Source: Capterra
 

Kerry from Female Fitness Matters
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Love what I've seen so far

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I've only just started using Acuity so haven't experienced half of its functionality yet, but from what I've used and what I've seen is available I think it's going to revolutionise my life! Trying to deal with moving bookings for fitness, massage and Neal's Yard events is becoming a full-time job in its own right, so being able to have something that allows clients to do the hard work and the boring process stuff to be automated gives me more time to actually spend with my customers.

Cons

I'm still learning to fly the system and the things that I like least about it are more gaps in functionality which look like they'll disappear as I upgrade my plan, so at this stage I don't have anything negative to report.

Review Source: Capterra
 

Rokena from Enhanced By Kena
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Best scheduling!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It’s been a lifesaver for me. My clients love to book their appointments on there. It’s been a great help.

Pros

It’s so easy to use, you can design it how you want, it saves me time and money, it keeps me on track. So many features and things that I love, I can’t name them all!

Cons

There’s really nothing that I dislike about the software

Review Source: Capterra
 

Eugenio from Rising Star
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

It could be more flexible

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Very similar to mibdbody which is great.

Cons

Resources can’t be checked marked on packages nor be variable which limits the program.

Review Source: Capterra
 

Lauren from Larry J Phillips III, CPA, PLLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Timesaver!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I cannot say enough about this product. Our firm began using this when the simple act of scheduling client meetings began to take up so much of our admin's time. Now we can just direct clients to our website link and let them find the time that works best for them. Plus, we can set different schedule for different times of year.

Cons

It does take a bit of time to learn how to get the right appointment times set up for the right types of clients. (New vs Old) Wish there was a very in-depth training on this.

Review Source: Capterra
 

Ratrice from Crèam Bèautique
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

I love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I recommend all my beginners here.

Pros

I love the fact that it allow easy booking and you can customize it to fit your business

Cons

I didn’t like to app too much but the website is great.

Review Source: Capterra
 

Kevin from HEJNASTY LLC
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Online Coach

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Love that you can schedule recurring events with a client by name and with their contact info/number set.

Cons

Blocking out on your schedule should be as easy as click and drag. I dislike that I have to hit block at the top and enter the date as opposed to finding the date on the calendar and clicking on the time like I would set an appointment.

Review Source: Capterra
 

Mandi from Le Bonne Hair
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Loving Acuity Scheduling!!!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ease of use and the fact clients can schedule their own appointments.

Cons

Limited features, unless you opt for the paid option.

Review Source: Capterra
 

shanice from The Charly B Collection
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

HAPPY CUSTOMER

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love Acuity. It was recommended to me and I recommend it to all of my colleges and students.

Pros

I like that there is a free version available so that even emerging entrepreneurs have an opportunity to utilize it. I like how easy it is to use and how much easier it makes my life.

Cons

I wish I could use it to send reminder texts the day before an appointment.

Review Source: Capterra
 

Don from Brokerage
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Time-saving assistance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great experience and substantially less cost than a full time assistant!

Pros

I am out of the office constantly. Acuity allows me to schedule appointments without having to be in the office. And, it helps alleviate the back and forth via e-mail or voicemail.

Cons

Had difficulty connecting my Outlook Calendar with Acuity. Mainly on my end because my office account is set up using a different e-mail.

Review Source: Capterra
 


October 2018

October 2018

Acuity Rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love the software thus far.

Pros

I love how easy it is to use and set up.

Cons

I wish the synching calendar capability came with the free option. I missed a meeting because it didn't pop up on my Google​ calendar.

Review Source: Capterra
 

Armin from Plush Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Acuity Scheduling has replaced Calendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, very happy with Acuity and it has replaced Calendly for me because it looks better and has more functionalities.

Pros

What I like most about Acuity is that there are functionalities than Calendly.

Cons

What I liked least about the software is that sometimes clients don't know how to schedule an appointment.

Review Source: Capterra
 


October 2018

October 2018

Most amazing scheduling calendar on the internet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

very good! especially the customer service. exceeded my expectations.

Pros

Ive searched months for a calendar booking service and literally tried everything thats available on the internet. When I finally found Acuity, I was blown away with how generous they were with the freebie plan, the features it offered, the ease of use and the simple interface. Now that my business has grown ill be upgrading to the next plan. cannot wait to explore the extra features and the time it will save me!

Cons

really theres not much at all. i have requested for an feature that i would love. which is for additional appointments to appear once the existing ones have been booked.

Review Source: Capterra
 

Colleen from Resourceful Dance
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great for dance studios!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

My dance studio clients love using Acuity Scheduling because it allows potential clients to schedule trials 24/7 without having to send an email or pickup the phone. They have seen a steady flow of trials since using it!

Pros

I love that customers can easily schedule and manage their appointments... without me! I also love that I can integrate it easily to my website.

Cons

I use it for my dance studio clients and with the number of group classes it can get a bit chaotic in the appointment type. I would love to be able to sort those group classes to make it more organized.

Review Source: Capterra
 
 
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