About Appointy

Appointy is a cloud-based scheduling solution that helps professionals and businesses to manage their appointment scheduling activities and routines. The solution can be tailored to suit businesses across industries such as healthcare and wellness, education, medicine, professional services and more.

Appointy provides users with website widgets, which help them to accept appointments directly from their websites and custom sub-domains for booking page are also available. Facebook integration allows users to add booking functionalities directly to a company's Facebook profile.

Users can also specify available time slots, set event capacity and track attendance. Users can set monthly or weekly restrictions on classes and allows students to schedule recu...


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Supported Operating System(s):

Web browser (OS agnostic)

262 Reviews of Appointy

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(189)

189

4 stars

(60)

60

3 stars

(8)

8

2 stars

(3)

3

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 262 results

August 2015

Megan

Verified Reviewer

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Customer support

5.0

August 2015

Appointy - Appointment Scheduling Software

I currently utilise and recommend Appointy Online Software used for my Beauty Therapy Business "Beyond Skin Deep". I find it extremely helpful as the clients are able to book themselves in at their convenience and also allows me the freedom to attend to the clients without having to continually answer the phone or call back when I'm busy. The clients love it and so do I! Its easy to use , they just log onto my website, register their details, select the time, select the beauty treatment and their done! Appointy booking is 24/7 so its even great for shift workers and medical staff ....Thanks Appointy

Pros

Appointy also has great back up if you need to know any questions.Very helpful

Cons

If there are two people trying to book in online at the same time eg through peak periods(Christmas) There can be a little confusion, but has only ever happened twice and solved this by manually calling one of the clients and rebooking them.

Response from Appointy

Replied September 2015

Dear Megan, Thank you for taking the time out to write a review on GetApp. We have started taking reviews on GetApp only a few days ago and yours is our second review. It means a lot to us. Our team tries really hard to help everyone we come in contact with. It's nice to hear that it makes a difference. We look forward to improving our services to serve you better. Once again, Thank you :-) Warms Regards Shivangi (Customer Happiness Team)

September 2020

Chris from Charlo Training

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Stop reading reviews and just get Appointy!

Appointy handles all of our scheduling for all of our staff. I wouldn't have it any other way!

Pros

The best thing is the customer service. I have never in my life been more please with a live-chat service than I have with Appointy. Our questions are often convoluted, sometimes obscure, and even on occasion have the answers in plain sight. The people they have doing tech support for their product are THE reason I wouldn't consider anything else. There is no robo-answer, and the people are genuinely interested in helping me find my solution. This sounds totally crazy, but I almost LIKE when something breaks because I get to interact with these guys! Shoutouts to [SENSITIVE CONTENT HIDDEN] in-particular!

Cons

Some of the default views (admin side) don't make sense. Example: moving to the calendar and I only see the next 3 hours? Default should be a week. And honestly, I think I can probably change that. Wait!!! I get to go talk to the support guys again! Other than that, the customization to make it look more like a whitebox product is a little lackluster.

Reasons for Choosing Appointy

Been long enough that I don't remember unfortunately.

August 2016

Renat from QB

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

August 2016

Getting worse by the day

This is an update: I reviewed Appointy on this site on December 29, 2014, it's the second review at the bottom of this page. We've been with Appointy since 2011 and what compelled me to write another review is degradation in reliability of this service. Let me explain; Since November 2015 there have been outages on their server side, and when I would email Nemesh (owner of the company) either he or his staff would reply saying that you need to clear your browser cookies/cache, when the problem is obviously on their server side since I would test to see from multiple desktop and mobile devices with different internet access points. In January 2016 there were multiple of such outages. The weird, or should I say horrible thing is that Appointy doesn't even notify it's paying customers that there's an outage. A simple email would suffice. Instead they post these outages on their facebook page, probably assuming that their paying customers spend their business hours refreshing Appointy facebook page to see their outage updates. I just discovered that Appointy as a company has been around since 2008, but it boggles my mind that they still haven't figured out priorities that their business depends on. Instead of investing into redundancy servers and making their software more reliable they keep on adding little mediocre features that nobody needs, making the platform more complex to understand for beginners. Here is the list of things that hasn't changed to this day (since 2011). 1. The phone customer support is non-existent, though email and facebook page communication is pretty swift. It's just if your business relies on a booking system and something goes wrong, waiting for an email instead of calling and talking to tech support is counterproductive, or worse money-loosing issue if the business is busy.

Cons

If new booking user hasn't confirmed his email address, Appointy still books this user into the schedule, and if that user misspelled his email address he doesn't receive appointment reminder, hence you get a no-show, causing you to loose money and your staff getting angry for lost time slot.

September 2020

Isaiah from Big's Mobile Detailing

Company Size: 2-10 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Long Term Customer - Appointy Supports Our Entire Business

Overall, my business has grown with Appointy over the past couple of years. As we continue to grow, Appointy will be our software of choice and we will continue to use their platform.

Pros

Appointy has a lot of flexibility and features that can be customized to your business needs. Also, their support team is responsive 24/7 to answer questions about the software. Appointy's integrations are also very helpful. Their team not only helped me set up 90% of the data collection that I needed, but they also helped me complete the final 10% that was a bit more technical and needed a more experienced developer.

Cons

The software could be a bit more intuitive in some areas; however, their customer support team makes it easy to ask questions and quickly get a response whenever I am confused (which is not often).

Reasons for Choosing Appointy

The quantity of features that I could customize was the biggest factor. Their user interface was also very modern and sleek.

June 2020

Jose from Sacramento Eco Fitness

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Amazing Customer Service

I have had a great experience.

Pros

It was so easy to use. It doesn't take a lot of time to learn how to use and more importantly it works with Google which brings in 95% of our customers.

Cons

Putting the account on pause do to Covid19 was a little confusing although they responded right away and were able to help pause my account.

Reasons for Choosing Appointy

The price and the services provided for the price. It was the best price point and the only one with fast responses.