About Reservio

Reservio is a cloud-based appointment scheduling and online booking solution that enables users to create, accept and manage appointments. The solution caters to the needs of nonprofit organizations and small to midsize businesses. It also offers scheduling features for the needs of enterprise-level customers.

Key features include creating and managing online bookings, sending automated meeting reminders, tracking business performance and the option of creating custom branded content. Scheduling features include the ability to create pre-defined scheduling workflows, capture customer details and transaction history and set role-based permissions.

Reservio can integrate with third-party applications and it can manage multiple calendars for multiple loc...


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Supported Operating System(s):

Web browser (OS agnostic)

37 Reviews of Reservio

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(28)

28

4 stars

(5)

5

3 stars

(2)

2

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 37 results

January 2020

EDUARDO from EDUARDO STYLE

Verified Reviewer

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Multidisciplinary, flexible, functional and robust.

Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.

Pros

Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does not require learning curve. It is a very robust and interdisciplinary tool so it can be used by different professionals in a wide range of areas. It allows the scheduling of appointments, online reservations, management of employees and payrolls, in addition to a customer database. One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.

Cons

I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

July 2020

Vanessa from Gateway4Women (Cumbria Gateway LTD)

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Easy to learn and implement for anybody

I spent a few hours researching and comparing different booking systems . I found Reservio to be very reasonably priced, easy to use and the great customer service was a huge factor in deciding which software to use as we are confident in the knowledge that we can get quickly help should we need it. I found it easy to find my way around the software and teach to my colleagues who will also be using it. It does everything we need it to do, allowing us to do both singular and group bookings and giving us the option to make appointments public or private which was essential with the type of varied work we do.

Pros

Easy to use interface even without prior experience with type of software. Ease of use for the rest of the team who will be using the software. The statistics and data reports are extremely useful and important for us to access and assess data quickly and efficiently. The "connectivity" for both staff and customers is very efficient and customisable allowing for clear communication. Any teething problems have been quickly resolved with on hand help from the team at reservio through a chat box on the site.

Cons

It would be great to have a html code that allows me to embed the calendar into our website rather than just putting a link to the booking form.

Reasons for Choosing Reservio

Customer service location, price, ease of use

August 2016

Hynek from Scootland

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

August 2016

Not 100% solution, unfortunately

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

Pros

Customer service reacts very quickly

Cons

It does not work as it should. Synchronization issues are still appearing after serveral months

June 2020

Guillermo from Centro de Espiritualidad

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2020

Funcional, amigable y de ayuda para nosotros

Estoy en proceso de descubrir las maneras de seguir aprovechando los elementos de RESERVIO

Pros

Tenemos contratado en este momento otro sistema para efectuar las reservas de citas, y consideramos que este mejora el servicio que ofrecemos, sobre todo por la interfaz amigable que presenta. Seguimos descubriendo (el equipo que estamos implementando la aplicación) las funciones que tiene y las maneras que podemos aprovecharlas.

Cons

Posibilidad de ingresar un formulario más personalizado para solicitar información para las citas, al menos no he descubierto sea posible hacerlo en este momento.

Reasons for Choosing Reservio

Precio y por la amigabilidad de la interfaz para el usuario final

June 2020

Matthew from Gowerton Cricket Club

Company Size: 2-10 employees

Industry: Sports

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2020

Easy Booking Software

Reservio is helping us with bookings of our sports facilities following COVID-19. It allows us to comply with current guidelines surrounding a return to sport.

Pros

The calendar of available sessions is clear and concise for members to use. It is simple to book into a session. There is good flexibility around the number of participants you can allow for each session and this information is clearly shown to the end-user. The ability for other staff to log on and check bookings of sessions is very useful.

Cons

A little fiddly to set up initially, but easy once you get going.

Reasons for Choosing Reservio

Calendar view for members to be able to book sessions.