About ILance


ILance is an auction management solution that enables users to set up online auction platforms that can support bulk uploads and downloads, shipping management, private messaging and more. The solution can be deployed on-premises or hosted in the cloud.

ILance allows users to list products for auction and add custom payment and shipping information. Users can also schedule live auctions, set future start times and integrate with seller stores. The solution helps store managers to create and categorize inventory, manage tax and payment profiles and upload single or bulk CSV item inventories.

ILance also offers users analytics and reporting capabilities that include an admin panel and storefront dashboards which help users and sellers to keep track of various activities.

ILance offers services on a monthly subscription basis. It also offers a perpetual license for a one-time fee. Support is available via email and phone.



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Supported Operating System(s):

HP-UX, IBM OS/400, Web browser (OS agnostic)

26 Reviews of ILance

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(22)

4 stars

(3)

3 stars

(0)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 26 reviews

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August 2017

Riki from Pestalelang.com

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Ilance system is an auction software that is more complete than some software that I have found

Pros

I've been searching for a long time for an auction system, some system and software I've explored and finally met with Ilance and I've finally decided ilance is my choice.
The price of ilance divides it into several segments that are tailored to the needs, thus giving us choices according to our business development.
Requires more learning than any other software to setup. But that's because there are so many variables that we have to complete in a complete auction and marketplace system.
I have not found any significant difficulties up until now, but if there is any later, Ilance has a community forum as a place to ask questions and discuss in solving problems and share suggestions for better development of ilance

On service aspect, I am very helpful by Erin, every problem start from after sales service and some other problem I always communicate with her and I always get fast and good response, all my problems resolved well.


Hopefully Ilance can grow again, and some features of apps / plugins such as communty, product reviews, ads that exist in version 4.0 can also be added to version 5.0.

Cons

For documentation and manual guide I hope it can be improved by ilance so it is clearer and easier to understand.

September 2017

kevin from Med-Club1

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

September 2017

overall it is a great program, the customer support is good, not always timely but I am aware of how

none yet however when it is finished I can see a very well thought out and implemented software near the level of amazon and ebay, which for the price point of this software is amazing. It may be something i use for other business ideas if this works out with our current use of the program.

Pros

broad range of features and admin controllability. The program was well thought out, all though it was started selling way too soon as it was not ready for market and although I am well pleased with 'what it will be', I am less than happy with 'what it currently is' now. But in the end, I believe it will be worth all the work. Great job. Would have been better for you to wait on sales though, which is the main reason I cant give 5 stars.

Cons

not enough admin control, more work needed in this area, but my major concern *and the reason we went this program over other similar and cheaper programs, is the shipping limits. We were sold on the idea of a working shipping calc like amazon has by your sales person. Thus far it has not worked and we been told to keep it turned off, our members are not happy and some have left because it is to hard to figure out shipping without this feature. Also a few other issues like some fields when entered are not remembered in DB, and others like credit card should need a key code or extra security to be able to edit which it does not currently. There have been a lot of bugs and a LONG time waiting for a working version of what we paid for. Although I do understand the nature of coding, the sales people led us to believe it was a final fully working software, not US doing beta testing. WE basically LOST a YEAR and a lot of customers due to this long time delay which at the end of the day equals, =We paid to loose money.

December 2017

Robert from /Moringo Organics

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

First let me say I looked everywhere online for the best auction software out there

Pros

First let me say I looked everywhere online for the best auction software out there with the most flexibility, customization, easy to use and powerful. I then came across Ilance and looked at their demo and it had everything I needed. When it comes to online software here there are two big things I look for

a) Where is the product coming from

b) And how is there support.

To date Ilance is 100% great on both! They are based out of Canada (English) and the support with Peter has been amazing. There have been very fast on replying to some help I needed every time and when I thought there was something wrong with the software found out it was me doing it wrong. As for the price cannot be better for what you are getting. The fact that we can host the software on our servers and have access to the full coding source is great. So here is my break down: 5 being the best

a) Price- 5

b) Product- 5

c) Support- 5 plus

d) Customization- 4.8 (would like to see more templets.

e) Easy to use- 4.8- would like to see more videos added to the documentation help.

So that being said you're in good hands with Ilance and you will get the auction software you're looking for. I would share with others about Ilance 100% and I know they would be happy. Thanks for everything guys and thanks for all the help you have given so fare Peter and team.

Cons

would like to see more templates to use

would like to see more videos added to the documentation help

January 2019

John from Mark Anthony Group

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

As Close As You'll Get to eBay

iLance is no toy. We're trying to start our own revolution of sorts, in dealing with goods that few others are capable nor willing to transact in. iLance was selected by a tight-fit gap analysis and by function for value. Consistent with the experiences of other customers, Reps have been instrumental in getting the business off the ground, and like other customers in the iLance community we are highly anticipating the next release!

Pros

A fully featured, functionally rich platform that can accommodate selling pretty much anything. Turnkey solution with bundling of cloud services and web hosting meant I was up and running within days. Downloadable source code on the business plan if you're intrepid - otherwise a small but responsive technical support team is there to troubleshoot and customize your deployment as needed. Requires some level of technical background to operate, but like all advanced tools iLance is the rocket launcher you need for a professional online auction business.

Cons

Bugs. But then Microsoft is not without bugs. A complex software system requires multiple regressions, and iLance does update releases fairly regularly. The bugs are irritating but not transactions impacting for the most part, and the technical team will address it quickly. A background auto updater ensures you're running the latest version.

July 2017

Kevin from EZFreight

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

"When looking for auction software, I came across ILance and was immediately impressed

Pros

The sales process was extremely easy and the sales team was quick, polite, and thorough at answering all of my questions. The live chat feature was a bonus since I was looking to get my site up and running ASAP. They had their software up and running for me within a day and went out of their way to make sure I was confortable with the startup template.

After the fact, their support is most helpful as well. Every email I sent or question I have regarding the software is responded to in a very timely fashion. On top of this, ILance has an active community forum with moderators and members who are always willing to help, listen, and contribute.

When it comes to the software itself, I was surprised at the ease of use in my control panel. There are hundreds of options allowing for total customization for my auction site. This software lets me be in 100% control of every aspect I can imagine as I bring what I had in mind to life. This is by far my software of choice for my auction site and I have been pleased in all aspects of the process.

Cons

I have not yet found any cons, been using it about 6 months, if do I am sure I will receive support for my needs

September 2017

Sivert from https://www.happeno.com

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

The quality of this script is unbelievable good and professional

Pros


I just want to say thank you to the people behind iLance. I have been playing around with iLance for the last few weeks, and it has been the most amazing time ever. Every detail behind the script is perfect and you deserve all the credit you can get.
I'm just totally amazed. I'm lost for words. There is absolutely no other script available like this one. I now understand how much time you have put behind the release of v5. You guys must have spent crazy many hours building this marketplace script.

I just want to say to everyone who is doubting if they should buy this script or not. JUST BUY IT! You will never regret. It's a dream coming true to be able to spend time using this marketplace script. You will never regret. Never. Buy it today and start your amazing journey towards building a successful marketplace.

And regarding the customer support from the iLance team. It's even better. They reply fast on your enquires and they really put their love behind the support they give. These people really believe in their work, and they have every reason to do so.

September 2018

Philippe from RetroGamersHub

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

I am indeed quite greatful to be able to start this journey with Ilance to build this marketplace

So far, I am most impressed, appreciative and very happy of having selected your software and company in helping me making all of this possible! Big Thanks to CSR for making this amazing software and for all your support!

Pros

Having this opportunity to be able to built a marketplace focuses for the retrogaming community is a fantastic project on so many levels. Been able to start this project with Ilance’s software-as-a-service marketplace software is the only way I would have considered investing all the time needed to make this possible. As a one-man-show, not generating any revenues from this hobby, having to invest a large amount of money at the beginning to buy the license and hosting would have not been possible.

Cons

I would like to offer my users the ability to make procurement auctions by requesting specific items (in our case this will be for specific collectible items) and let sellers underbid each other in order to win the opportunity and deal with the buyer.

We definitely need to offer this to our members.

August 2016

Peter from QUIXSELL

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

best possible product to really wow your customers

I initially had to choose between 10 different companies that were providing auction software, after my first conversation with Erin I knew ILANCE was the way to go, the customer support is awesome. Now, I am by far not the most technology savy person but the ILANCE software is very user friendly from both the back and front end of the site...I have had nothing but praises about my site - If you are someone who is looking for a company to provide the best possible product to really wow your customers you have definitely come to the right place with ILANCE!

April 2018

William from Phillips Global LLC

Company Size: 2-10 employees

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

April 2018

The maybe product

They are more interested in continually modifing the newest version. When the current version is not stable for all their customers.

Pros

If it work as advertised, it would be great. It is all about the features. I am not really sure what else to say.

Cons

They have no format support system. Chat sessions with I think the owner, who does not follow up unless you continually remind her. They will gladly take you money, but the group does not follow through to completion. It is not backward compatible with their previous versions so you lose functionality and features with previous version. It seems that it will work only if they host it for you. If you do not host with them, you will have issues.

April 2018

Max from Meat Exchange

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

ILance has been amazing experience allowing my start-up company come to life.

Pros

The support is overwhelming and allows you to utilize every corner of the software which makes a user-friendly experience for buyers and sellers

Cons

I searched everywhere for auction software and by far would recommend this for value and general usability above everything else I could find. Thank you ILANCE"

August 2016

Petros from diecastpalace

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

We highly recommend iLance to anyone wanting to start an online auction business.

'We purchased iLance for the development of a live auction market and we're very happy with it's professional software structure and endless customizability to create the market style of your choice. The support from their staff is also second to none, responding fast every time and providing superb support through their own knowledge of the software.

Pros

Customizable for any market

January 2016

Wilbard from MUE Enterprises

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2016

I congratulate Ilance Team for a good work! Keep it up!

Dear friends, Before buying, I studied the demo version of the Ilance software and searched for Ilance reviews on the net via google. I decided to order Ilance script despite of some negative reviews in some forums. I also read some Peter's comments over some negative reviews. Peter's comments are strong and sound to be from a learned person ! It was Peter's comments plus my own analysis of the situation which made me decide to purchase. So What happened after I purchased? ' I opted to buy installation service from the owners of script to avoid any responsibility in case the system could not run well. I was afraid they could say OH! its because of your poor installation. ' It was Erin who supervised the installation ' I got the Ilance system and its now running my website. ' I have tested almost every function except those related to payment gateways. ' The system is working /running very well and its not slow. It opens quickly ' I have not discovered any bug todate May I take this opportunity to congratulate Ilance Team for a good work! Keep it up! Wilbard,

March 2016

Paul from NFCAuctions.co.uk

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2016

I would recommend the iLance Marketplace to anyone

When it comes to looking to acquire new software, my first and most important point is the software MUST be easy to use and intuitive. Secondly I get in contact with the developers and see how they communicate with a prospective customer, me! I took no notice of any previous glitches in the software but spoke to the team and told them what I was needing to accomplish for my customer and still don't. I judge everything on how it has worked for me over the past 3 months. Erin and Peter have ALWAYS got in contact with every newbie problem I have had, which sometimes just takes reading the manual to sort it but they patiently guided me to a satisfactory result, meaning the Marketplace software done its job on our first 2016 National Flying Club Pigeon Auction, to the tune of making the customer about 4 times their initial investment in the software! I would recommend the iLance Marketplace to anyone that is SERIOUS about having Auction software that works, with a competent team to back it up and support you. Thank you Guys.

July 2017

Floyd from BzZon

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality