About ECAT

ECAT is a cloud-based audit management solution that helps organizations monitor, review and generate reports on safety inspections. Key features include multi-field inspections, offline mode and an inspection scheduler.

ECAT helps businesses across industries conduct inspections for general safety, hygiene, production, equipment, security, build sites and more. Users can view the kind of information that must be gathered, which actions should be taken during inspections, who has been tasked with resolving issues and the escalation process. Users can also schedule inspections by hour, shift, day, week and month.

Users can create dashboards and custom reports that can be saved on local systems when required. Additionally, ...


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Supported Operating System(s):

Web browser (OS agnostic)

26 Reviews of ECAT

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Standard of performance audit tool

Pros

Ease of use Visibility of reporting Quick turnaround on amendments

Cons

nothing

January 2019

Richard from Noonan

Company Size: 10,000+ employees

Industry: Facilities Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2019

Noonan ECAT user

One system that can be used to answer a wide variety of our client's needs. Very attentive support function who have assisted in adapting the system to accommodate new requirements.

Pros

The basic system is easily adaptable to multiple uses. Can be used as a compliance tool as well as monitoring standards.

Cons

Reports don't download conveniently into Excel. Reports with wider detail of information about audit results which could be filtered and manipulated in Excel would be more helpful than the limited range of reports available.

Response from Electronic Compliance Audit Tools

Replied February 2019

Hi Richard, thank you for your review. As you know over the years of using ECAT, we put a lot of emphasis in supporting our clients and using our knowledge to come up with solutions which work for them, so I am delighted to hear of your positive experiences. As you will also know we are consistently looking for areas to improve which is why users are now able to export reports into a Word document as well as PDF and Excel. However, we do understand that some of our reports are not the most `excel friendly¿ but we do hope that users are able to access the desired information through our other range of reports. Happy to reach out and discuss this further. Thank you again for your kind words.

January 2019

Garrett from OPW

Company Size: 1,001-5,000 employees

Industry: Architecture & Planning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

3.0

January 2019

ECAT review

Pros

ease of use on site simple to input data

Cons

difficulty extracting the 'EXACT' info I need

January 2019

Larry from Office of Public Works

Company Size: 5,001-10,000 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

3.0

January 2019

Ecat Review

Overall my experience of Ecat is good. Useful app for identifying upcoming maintenance for buildings.

Pros

Ease of use and not having to be online to complete a survey, only have to be online to submit.

Cons

I carried out maintenance surveys on building with Ecat and sometimes the same observation might appear in a number of locations in a building but you can only enter one observation under a given heading and one photo.

Response from Electronic Compliance Audit Tools

Replied February 2019

Hi Larry, firstly we would like to thank for you putting some time aside to write a review on ECAT. It is very appreciated. It¿s great to see you are finding using the ECAT off-line beneficially while out on the road (and sometimes in the middle of a field) where there is no internet connection. Regarding your issue of not being able to capture more observations, we would be happy to arrange a quick call to show you how to do this. We have also heard several users requiring the use of more photos which is why we will soon be expanding this to 3 photos per observation. I hope this will be of benefit to you. Thanks again for your feedback and I hope we can build upon the good ground we covered in 2018!

September 2017

Vicky from Sodexo

Company Size: 10,000+ employees

Industry: Facilities Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Uncomplicated, convenient and delivers results!

Cost savings and time savings. Centrally as mobilisation costs are low, unit based savings from convenient auditing and fast reporting.

Pros

The convenience of a web based app that works on multiple devices across various operating systems. Ease of use for the end user, which means on-site training isn't required. Ability to personalize the system to cater for very specific contractual needs. Fast response rate provided by customer support team.

Cons

Overall the reporting suite is very good, but due to the complexity of our contracts, we required extensive reporting capabilities. This is,t necessarily a negative as we have been able to work together with the team to build suitable reports.