Raken Software


 

Raken is a cloud-based reporting solution designed for the construction industry. It helps to keep track of construction projects and provides users with site updates in real time.

Raken allows project managers to maintain daily work logs, schedule and assign jobs to employees, send updates to field agents, generate and share snapshots of a project's progress. The solution also helps businesses keep track of subcontractor hours. Integrations with Procore, Prolog, Egnyte and Box are available.

The voice-to-text functionality allows field agents to record observations verbally. The built-in photo gallery can be used to store and categorize site photos and videos. Raken also offers automatic weather capture, alerts and notifications, customizable surveys and third party integrations.

Mobile apps for iOS and Android are available. The solution is priced on a per user per month basis, and support is offered online, via email and over the phone.

 

Raken - Project list
 
  • Raken - Project list
    Project list
  • Raken - Digital signature
    Digital signature
  • Raken - Mobile dashboard
    Mobile dashboard
  • Raken - Dashboard
    Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

103 Reviews of Raken

 

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Software Advice Reviews (1)
More Reviews (102)

Showing 1-1 of 1

Joseph from Paramount Building Construction Inc
Specialty: Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

My Raken review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Time stamped pictures, weather clips for different times of day, Multiple people can use and the final reports are easy to read and nice.

Cons

They is not a section for Overtime hours. Sometimes I want to pull 1 employees hours for all jobs for the week and that is not an option.

Review Source
 
 
 
Showing 1-20 of 102

Rafael from Serna Construction, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Daily reports made easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

For me, what I like most about this product is that is so easy to use. Making new projects, updating them, adding pictures and comments to each project is ridiculously easy. And to top it off the way it automatically takes everything you input and converts it into a daily report pdf is great.

Cons

There really are no cons with this software.

Review Source: Capterra
 

Kris from Hamel Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Superintendent dailies and progress tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I’ve found Raken to be extremely useful and no more or less work than Procore. The office potential is great.

Pros

The information available to the office and the photo documentation available.

Cons

Typing on my mobile device is a bit time consuming. I understand the talk to text but in loud environments, it’s not always possible.

Review Source: Capterra

  Response: RAKEN, Raken

Date: November 2018

November 2018

 

Thanks for the review and feedback, Kris!

 

Angi from International Flooring, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Perfect for any size company...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The reps are fantastic. They are great with follow up (and patient when your schedule is total chaos and they have to chase you to catch up). Response time is phenomenal on any issue I've had to contact them for. Tools are great...app itself...tutorials...customer service resources, etc.

Pros

The versatility of the components, ease of use for our field guys (some are not very tech savvy), ability to utiltize tools for many different administrative tasks...almost a one-stop shop for what we need with the growth of our company.

Cons

Would like to be able to customize things a little bit more than what is available.

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Hello Angi, thanks for the review and feedback. We will continue to improve our customization options as we have had many requests for this. Please stay tuned. Thank you!

 

skip from Truebeck Construction
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Construction Technology Trends 2018

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have not been using it that log and am just getting started on a new project, so not that many subs are on board. I think it is adequate but could have a few more features where you can customize tabs. It doesn't seem like it is not that easy to filter and search topics (but i'm not completely familiar with all features).

Pros

Raken is fairly simple to use. Its feature are not complex or convoluted, and it covers enough to reflect accurate daley activities. I use the software mostly through my phone, but you have the option to do it from a PC.

Cons

Depending on network coverage using from your phone can be negative. When you go into the photo app you can't see the dates photos were taking making it difficult to select correct date range. If sub contractors are inputting info, it would be nice if it showed within specific area (subs work log) real time, so that it can be integrated within licensed users Log (not separate)

Review Source: Capterra

  Response: RAKEN, Raken

Date: November 2018

November 2018

 

Thanks for your feedback, Skip! Please stay tuned as we¿re about to release an app version which supports offline. We will be sure to discuss your feedback regarding subcontractor data inputs with our Product team. For the meantime, feel free to use the ¿Dashboard¿ functionality from either the mobile or web app. It includes a newsfeed of activities from inputs from the field - GC and subcontractor alike. Please contact us at help@rakenapp.com if you need assistance. Thank you!

 

AUSTIN from EPPX CONSTRUCTION
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Project Management Daily Report

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Sub contractor tracking

Pros

Ease of use and communication awareness

Cons

Very basic in project tracking experience

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for your review and feedback, Austin! Will you please clarify what you¿d like to see on Raken in regards to project tracking? We currently allow for customers to track job progress through Daily Reports, Weekly Reports, Monthly Reports, Manpower Reports, Time Card Reports, Dashboard Newsfeed, Executive Insights, Delay Tracking, Safety Issues Tracking, and others. We will be more than happy to connect to gather your feedback and show you our advanced features. Feel free to reach out at help@rakenapp.com. Thank you!

 

Aneisha from LeadersN Property Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Do we love Raken? Yes, let me count the ways!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee through logging on, assisting on feature access or training, this company is by far one of the best in customer service and the level of power for field reporting is superior to anything we have had in the past!

Pros

1. Cloud based (no expensive servers, no storage limits)
2. Extremely easy to use
3. Allows Foremen/Superintendents to have very detailed field reports
4. Can share photos, recordings, weather, and reports with a link vs. large emails
5. Can track jobs by crews, employee, and cost codes
6. Easily document weather delays
7. Voice recording allows for a LOT of flexibility and complete detail
8. Phone, ipad, tablets or desktop are part of the accessibility with just a logon
9. All this at an affordable price
10. If you need to go to mediation and/or court, this is quite the electronic storage
11. Allows for employee to sign the time/work performed and no accidents
12. Easily modify your daily field report for different jobs.

Cons

1. We started when it first launched and it didn't have all the features but they were listening and added new things constantly
2. Would like to see more gps functions later for time card validating

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for your time writing this review and feedback, Aneisha! This is very exciting to hear. We have built Raken based on customer feedback and will continue to do so. Thank you!

 

Scott from Massicote
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

100%%

Pros

The ability to portray a project the superintendents eyes.

Cons

Nothing you can even use your daily report app as a field report or defficency list or punch list it’s great.

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for the review, Scott!

 

Shawn from LADA design management
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Pictures & videos are everything when it comes to project documentation. This app has this ability more than any other app I’ve seen.

Pros

I have the ability to give it to field foreman for site documentation and they are able to keep jobs on track.

Cons

I do like the original version before the software update. Seemed more streamline.

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Hey Shawn, thank you for the feedback! We'll pass your comment about the update on to our product team. We appreciate the review. Please contact us at help@rakenapp.com if you need any help or have any questions!

 

Victor from Blueridge General Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Since purchasing this program our field supervisors are turning in daily reports more due to the easy use of the program.

Pros

It is very user friendly and is very easy to learn.

Cons

Nothing bad to say. The software fits our field supervisors perfectly.

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for the review and feedback, Victor!

 

Jason from Barton Malow
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

The Barton Malow Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can hold people accountable for there actions of projected dates vs delivered dates. I can log deliveries as well as the inventory sheets of these deliveries.

Pros

I like that I can update from my Ipad and it will generate to my desk top and phone in real time. I also like that you can customize the review questions/inspection questions. I also like that I can email the uploaded and signed report to anyone I need to.

Cons

I would like to see my subs reports prior to having to sign the report as it generates the signed report. I would also like to have an option to upload videos as well. I would like to be able to search the reports making it easier to look up documentation as we move through the project., Sometimes we are required to supply dates and times of activities and or documented issues. It makes it a long investigation period when searching an issues or log that was done 8months in the past. Maybe there can be a key word search added and or task, unless there already is one that I dont know about.

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for your review and feedback, Jason! Please contact us at help@rakenapp.com, we will be happy to assist you with the observations you¿ve described. Thank you!

 

Joe from Skanska building USA
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Updates needed

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I have pushed to have this as my recording system on all my projects. Over all experience is great, just frustrating when a photo wont load, that's the only way I find out that it requires an update

Pros

Ease of use and relay ability to the field is great

Cons

No notifications when updates are needed

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for your review and feedback, Joe! Updates typically only include improvements and enhancements, older versions can still be used. With that said, we will be sure to notify the Product team about your feedback. Thank you!

 

Jason from Baker Group
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Great App

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Not only have these daily logs saved our company money from lending legal action (we had photographic eveidence of work completed according to schedule), but some of our vendors have started using Raken for their projects as well.

Pros

We have constructions project all over the state. Raken easily allows remote foreman to update the project management teams with photos, surveys, and daily information as well as an hours worked log.

Cons

As a larger company, we currently have only been able to assign a single administrator to the system. There likely is a way to do this but we haven’t contacted support.

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for your feedback, Jason! Please click ¿Team¿, select the desired team member, then click ¿Projects¿ to change someone¿s role to Account Admin. If you need help, please contact us at help@rakenapp.com. Thank you!

 

Leo from Vector Corrosion Technologies
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

New user

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I really enjoy using the app

Pros

The ease of passing along information to everyone on the team

Cons

The speed of the software uploading photos

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for your review and feedback, Leo! We¿re currently making improvements on photo upload speed while using low internet signal. Also, please stay tuned as we¿re soon releasing a new version of the app that will allow for you to work on Raken offline. Thank you!

 

Brian from Santrev Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Santrev Pty Ltd - Australia

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were missing on-site regular information. We now have this occurring now, it's been great.

Pros

The Ease of use/access of the app ......

Cons

Dont really ahve any issues for what we utilsie it for.

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Hey Brian, thank you for the review!

 


October 2018

October 2018

Raken review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use on multiple devices. Ability to capture photos for the reports. Ease of adding new subcontractors to the account.

Cons

If information is entered by someone before the pervious report is rolled over, all other information seems to have to be manually imported again.

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for your feedback! The rollover feature is designed this way so that we know which logs to keep. We will be sure to communicate with our Product team about this regardless. Thank you!

 

Vince from Mart Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Work in progress

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The ability to attach pictures for daily logs to each sub. That you are continue to improve software.

Cons

That roll over does not roll every thing over out side the work load. If I have a concern or delay I want to track that daily.

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for your feedback, Vince! We will be sure to communicate your suggestion to our Product team. Thank you!

 

Mikal from Parkway Construction
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Very satisfied with few helpful hints.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall very satisfied with the software. I use it more every day than I do email. It is very good with documenting. I would just make a way for you to edit or write on the pictures that you take so you can emphasize certain parts of pictures and not The Who.e pictures

Pros

It is very easy to fill out and follow along with all that I do doing the day. It works well with documenting and helps me to make good notes that I can go back and change until I am satisfied with the report.

Cons

That during the survey it always takes me all the way out of the survey when I hit the back button and not back to the last entry.

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for your review and feedback, Mikal! We will be sure to communicate your suggestion to our Product team. Thank you!

 

Conley from Get'er Done Ind
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Raken review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The quality of the report and the ability to track employees and bring them forward each day

Cons

It does not have a safety sign in or tool box meeting

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for your feedback, Conley! Please stay tuned, we have plans on adding Tool Box Talks to Raken. Thank you!

 

Peter from NNI Construction Company Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great Product, fast learning curve

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Good experience overall. My limited need for support was quickly taken care of.

Pros

Easily upload pics and easy form fill. Simple and efficient.

Cons

Pretty good system. No major complaints. An outlook calendar might be a good addition so we could see milestones and compare to actual progress.

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for your feedback, Peter! Please stay tuned, we have plans on adding a feature similar to what you described. Thank you!

 


October 2018

October 2018

Great System!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great way to keep all our daily reports in one place, and very easy for our foremen to use.

Cons

The new update doesn't let you click on the completed daily reports from the calendar on the desktop. Attachments from the surveys don't go to the overall attachments for the day.

Review Source: Capterra

  Response: RAKEN, Raken

Date: October 2018

October 2018

 

Thanks for your feedback! To access completed dailies from the calendar, please click on the day and then hit ¿view daily¿. As for attachments added to survey questions, please view the section ¿Survey Photos¿ on your PDF. Please let us know if we can help at help@rakenapp.com. Thank you!