AutoShop vs Shop-Ware

AutoShop has 96 reviews and a rating of 4.72 / 5 vs Shop-Ware which has 100 reviews and a rating of 4.79 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.72 / 5 (96)

4.79 / 5 (100)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

May 7, 2020

October 27, 2020

Pros/Cons

  • Pros

  • Ease of use is the great. Support team is friendly and easy to work with.

  • Its so easy. Very user friendly software program. Navigates well and screens are very easy to understand. Gets the job done easily and prints awesome reports/invoices/work orders!

  • Cons

  • Some system malfunction that kicks me out of the software, however, they were always corrected by technical support.

  • As with all programs I don't like paying fees for tech support and updates it is pricey but necessary. The accounting part of it is lacking a little. But gets better with new updates.

  • Pros

  • Shop-Ware is easy to learn, clean, collaborative, easy for clients to interact with and improves productivity. Love it!!!!

  • Shop-ware is very intuitive, easy to learn. The customers love the way they can interact with it, approve or decline repairs, post notes etc. Highly recommend!

  • Cons

  • If i have to put a con it would be the parts ordering system. (parts tech) It's not terrible but defiantly has bugs.

  • Learning to navigate through some features took some effort in the beginning. However, that’s probably more me and my lack of computer skills than Shop-Ware.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux