About Zoho Analytics

Zoho Analytics is a cloud-based reporting and business intelligence solution that offers several applications within its suite, including dashboards, analysis, reporting, data warehousing and more. This solution is used in multiple departments, including sales, marketing, HR, finance and operations, within  small and midsize organizations.

The system includes various reports to provide real-time visibility into various aspects of the business. It contains a drag-and-drop interface, charts, widgets, and more to create a customized dashboard. Team members can share data and collaborate on tables and reports, with tailored access control for each user. These reports can also be published and viewed by other teammates or embedded in a website or blog. Zoho A...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

201 Reviews of Zoho Analytics

Average User Ratings

Overall

4.32 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(95)

95

4 stars

(83)

83

3 stars

(18)

18

2 stars

(4)

4

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 201 results

October 2019

Taran from Sandals Church

Company Size: 201-500 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Zoho: Advanced Analytics on a Budget

Zoho Analytics is a great product; non-profits often don't have large budgets for analytical tools.. so Zoho was able to provide premium insights at very respectable prices. Additionally, Zoho has a great support team that allows for timely resolution of issues and questions. Zoho is relatively new product, so features & updates are being released somewhat regularly.

Pros

Excellent Software: - Has many/most of the features tableau / DOMO have (charts, graphs, connectors, filters, app availability). - Very easy to teach non-analytical users how to use. - Extremely inexpensive (I think something like 15-25% of the cost of top-of-the line industry products).

Cons

There's some areas that could be a little more developed: - Drill down in charts could better - Communication / collaboration isn't available within the app - Additional options for dashboard layout / design (to make creative better looking analytics).

October 2019

Andre from Neobanking

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

October 2019

Zoho Analytics review

Customizes reports usign built in queries.

Pros

simplicity, ease of use, integration with Zoho Books

Cons

Limit (3) of composed queries. The product doesnt allow users to access data from outside

January 2020

Brandon from Yusudi

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2020

Zoho Analytics for SMEs

We are using Zoho Analytics to create Dashboards and increase automation at our company. It is mainly a visualization tool, chosen because it is standardized whereas something like Excel often varies based on the user.

Pros

The software has numerous features to avail of, barring you take some time to explore the program and learn them. The graphics produced are clean and effective.

Cons

Some of the settings are cumbersome. I have been having trouble with widgets, and getting Dashboards to update/sync with graphs when their source data is changed. When you add a new filter, you have to reset all of the filters, which is a time-waster and annoying.

October 2019

David from Specialised Inventory Analysis Management

Company Size: 1 employee

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Specialised Software Services

As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.

Pros

I recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.

Cons

There have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.

October 2017

Diana from Nurses & Professional Healthcare (NPH)

Company Size: 201-500 employees

Industry: Civic & Social Organization

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Functionality

3.0

October 2017

Easy to use but the reporting section is cumbersome

Pros

Zoho is easy to use and has a short learning curve. The staff in our office learned to use it in a very short time and the functions that we use it for is quite complicated. It has various features that make it easy to use and understand.

Cons

It quite often runs slowly. One day you will be doing one of the functions and the next day it won't work correctly, then the next day it might be working again. The reporting in the system doesn't seem to work correctly so we had to program a work around it which is somewhat cumbersome. We do our billing from this program and it is very awkward to print because you have to go into each invoice separately and print them individually. We have had to create other reports but Zoho limits it to 300 records so we had to divide the report up into three sections and print each section separately. I would say that the reporting is the worst feature. Also, occasionally Zoho will update something without informing us, this will often effect the functionality of the program.