About Wrike

Wrike is a cloud-based project management platform for teams of 20+ and is suitable for both enterprise and SMB. It comes with Gantt charts, calendars, workload view for resource management, custom dashboards and real-time updates. It allows for structuring via folders, projects and tasks and auto-assignment based on task statuses. Wrike suits a wide range of businesses, from finance and tech to creative and advertising.

Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension.

Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack and Adobe Creative Cloud and offers open API. Wrike is suitable for marketing, operations, creative and large to midsize IT teams.

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Supported Operating System(s):

Web browser (OS agnostic)

1,612 Reviews of Wrike

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(737)

737

4 stars

(616)

616

3 stars

(178)

178

2 stars

(48)

48

1 stars

(33)

33

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1612 results

May 2020

Gabriel from Galonet Tech Corp

Verified Reviewer

Company Size: 1 employee

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

5.0

May 2020

I've researched & tested every major player in the "project management" space and Wrike Leads All

Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.

Pros

I'm a big fan of squeezing every additional second of my day, and as such, I'm constantly trying to do more in less time! Wrike keeps my projects on-time & on-budget, while allowing client collaboration.

Cons

I haven't found any major issues, perhaps the setup could be a little less involved but if you put in the time, you reap the rewards of a top project management tool.

Reasons for Choosing Wrike

Simply a better option for my needs with loads of configurable features and well thought out interface.

October 2020

Sanskriti from F1soft International Private Limited

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

October 2020

Wrike; a comprehensive project management tool

Overall, we had a positive experience with the application. We deployed wrike at our desk, and able to get optimum results. We were able to manage 250+ employees from a single application. With wrike we were able to track everything including project schedules, working hours, ongoing tasks with detailed reports and analytics with visualizations and work flows. So, I would prefer wrike when it comes to project management, and it has been a great asset for team collaboration and event handling.

Pros

Wrike is quick and easy to setup. It has clean interface with variant functionality. Well its initutive with smooth navigation and flexible for team collaboration where users are able to organize the workforce and utilize the resources at work.

Cons

With its rock- solid performance at work, I couldn't notice demerits with the app. However, its quite expensive when it comes to pricing. But the features we are getting up with the app purchase is at the top, and can't deny that its way better than other competitive project management tools.

Reasons for Choosing Wrike

Wrike was the absolute choice for our office, as it was easy to implement and has lot of integrated features we need at work.

November 2019

Joelle from Amilia

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

November 2019

Not My Favorite Product

We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy. A few things solidified my decision in discontinuing use of the software: At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler. Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid

Pros

I liked the ability to collaborate, both internal and external. I also liked the Trello style boards for tasks, as well as the ability to mention people and easily improve communication flows. The implementation was decent.

Cons

The scheduling feature was very buggy, the drag and drop feature was not flexible, and the customer service was non existant. The billing wasn't right, they do not contact you unless they want something, and the product purpose can be replicated using other tools (Monday, MS Project, Excel/Trello)

August 2020

Nathan from Prophit Co..

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Team project management software that is continually improving

Overall Wrike has made us much more organized as a company. Those of us who are process-oriented and organized love Wrike as a project management tool. We're so invested in the platform at this point that I don't think we could ever switch to another software even if we wanted to!

Pros

Wrike is very flexible in how you use it. It has MANY different ways to view the same data (list view, table view, kanban board style, etc). It has great options for setting up dashboards, scheduling workloads, managing complex projects, time tracking and reporting on all of that data. Collaboration is easy with inboxes, @tagging, multiple assignees, document proofing, detailed comments/descriptions, file attachments and more. We've enjoyed the community feedback aspect of Wrike as well. They take feature suggestions from users and allow others to vote on their usefulness, ultimately becoming a part of the product. Our company has made multiple recommendations which have helped guide the features being developed.

Cons

There is a significant amount of learning and coaching required to get up and running properly in Wrike. You WILL need multiple sessions with a Wrike rep to understand all of the functionality and get your groundwork setup correctly to ensure success. We run into occasional issues where Wrike is slow to respond or a feature doesn't seem to work properly on some days. Luckily these are temporary issues and are usually resolved quickly!

Reasons for Choosing Wrike

It was hard to compare/contrast all of these products without trying each one for an extended period of time. Ultimately it came down to a "gut" feeling and I think we made the right choice overall.

October 2020

Mike from Yorkville Education

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Excellent tool for PM's, Easy to use for non-PM's

This has been a fantastic addition to our Projects Division toolkits, and has been integral in the success of several projects we have run via Wrike. Without this tool we would not have been able to properly organize all of the steps and milestones, and undoubtedly would not have had such success with each project we completed.

Pros

We were looking for a full project management suite our PM was focused on a robust tool that met all of the PM standards and requirements. As we reviewed various software suites we found that although many met their needs, they were very difficult to use and understand for non-project oriented staff; this was critical for us many staff are required to interact with the Projects Division as part of their stakeholder and SME roles. We were very happy to see Wrike had a friendly and very usable interface that non-PM focused users could interact with easily.

Cons

As an admin level user for myself it is very easy to get 'lost' within Wrike, as I have access to all projects, tasks and PM features. Although note that this isn't a fault of the software but rather how we configured our environment and user access.

Reasons for Choosing Wrike

Some of these tools did not have time management features, while others were very PM-centric and difficult for end-users to use as a collaboration tool with the Projects team.