About Retrace


Retrace is a cloud-based application performance management solution. It is designed for developers at organizations of all sizes and provides bug tracking, data aggregation and automatic alerts.

The solution provides an activity dashboard where developers can track the performance of code deployments in real time. The dashboard also monitors specific web pages like login pages and shopping carts to track average load times. Developers can share these dashboards with coworkers.

Retrace aggregates application and server logs and supports search capabilities for troubleshooting. The solution identifies new errors in the code and how often they are occurring. Alerts are sent to developers when error rates are high. The application is compatible with ASP.net and JAVA web applications.

Retrace helps users monitor the performance of applications by combining server metrics tools including server monitoring, application framework metrics and log monitoring.

Support requests can be submitted online and a library of support documents is also available. Retrace offers per server per month pricing.



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Supported Operating System(s):

Web browser (OS agnostic)

74 Reviews of Retrace

Average User Ratings

Overall

4.30 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(38)

4 stars

(27)

3 stars

(5)

2 stars

(1)

1 stars

(3)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 74 reviews

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March 2017

Joel from Aero Controls, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Stackify has saved us so much time and resources

Not only was the set-up great by the Stackify support staff, but the data that we were able to extrapolate from the information provided helped reduce pages error and slow loading on over 30% of our internal .net ERP. We are extremely thrilled to have this software working, and with the great historics that it provides, if the server ever has a fault, I don't have to worry about tracking down what caused the crash before getting the server back up again. With Stackify I can just go through the logs of the user sessions at anytime, so I can look through what happened later, instead of making sure that I nailed down the issue before rebooting the server and losing info about what 'currently was causing the hangup'. Thanks for the great software guys.

Pros

The ability to drill down into an issue is phenomenal, you can spend your time wisely with this feature. Focus on your biggest problems first right? So, start on the dashboard and just start diving in on the top issues from there. You get to see what went wrong, and all of the calls and requests to the server by simply drilling down, it makes sure that my small dev team is spending their time on the issues that will have the biggest day to day impact for our users.

Cons

Slight learning curve, but with any robust software that is always the case. Thankfully, the support staff is willing to go through extensive deep-dives into explaining how the software works.

September 2015

Aaron from Management Science Associates, Inc.

Company Size: 501-1,000 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

September 2015

Easy to get started, outstanding customer support

I am using Stackify to monitor a multi-tier application in AWS, and was amazed at how easy it was to immediately get all of the servers reporting data on the app with no extra configuration. Our development team has been equally pleased with how simple it has been to have the application's logs fed right to Stackify and accessible from a single dashboard for our product support team. On top of that, the communication from the company has been outstanding. Even though our app is small, they have given us all the attention in the world. The team at Stackify has even provided multiple conference calls demoing their solution to different players in our company throughout the development cycle. And not a single bit of communication we received from Stackify during our evaluation was sales-focused - they really wanted to make sure that we knew exactly what we would be getting. After initially evaluating a competitor whose products seemed overly confusing and whose costs would have exceeded our total AWS bill, Stackify was an easy choice.

Pros

Very easy to use - doesn't get in the way of development with a steep learning curve.
Awesome, accessible support team always at the ready, which was especially nice when we started using more of the advanced features of AWS. For example, when we were talking about writing scripts to help automate parts of our environment, they sent over some scripts to take care of automatically installing Stackify within the hour, saving me a lot of time and research. As a newbie to AWS and the cloud, this saved hours of work.

Cons

Honestly, we haven't experienced a single drawback is using Stackify as an APM provider.

Response from Stackify of

Replied November 2015

We love to hear this. Thanks for the review! Keep in touch. We love feedback and we're happy to help however we can.

April 2019

dishant from Lionbridge

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

April 2019

Great bug detection and fixing solution!

My overall experience with the Stackify Retrace is quite satisfying. I can easily afford the software for the great features it is offering. I can develop applications more efficiently and effectively. It is easy to use. I will recommend it to all the programmers or app developers out there.

Pros

Stackify Retrace is an excellent application monitoring and bug fixing solution. I love the bug management system of the Retrace. It is also highly effective and efficient in fixing them. It can easily monitor in real-time how the app is working and the exact intervals at which the features of the app didn't work correctly or when the app crashed. It keeps all the logs of the app so that, it will be easier to detect and fix the failures. I found it very useful while developing .net applications. The dashboard is one of the main highlights. You can quickly get all the details like error logs, crash report, etc. in only one place.

Cons

Customer response staff is very supportive and helps you to figure out your issues. But, on an incident, I got a very late response from them. I think it MUST be improved. Moreover, I find the log filtering a little tricky. Many a times, the log parameters which I don't want to see in the report were also there. It makes the analyzing process slow.

November 2018

ELDHOSE from RightVows Technologies

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

November 2018

An amazing product for A to Z bug tracking and fixing

Our product management and testing has become more easy with the use of Retrace, kudos team !

Pros

We really loved their centralized logging feature, Stackify helps us more to find bugs on the system and to take proper measures in time. The main interesting feature we noted is that we can run tests and Stackify will revert back with the accurate results, also a proper monitoring on the stack can be done using Retrace. The major advantage is that one can do all the needful activities like code profiling, monitoring and logging on the single system. We dont need to depend on any other third parties for the same.

Cons

The code deployment system has lot of issues as it takes time to integrate onto to their system and the deployment takes lot of time. Rectify this issue and you will have a great tool and platform.

March 2017

Jason from Codigo

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

Immediately knew we needed it

We had been searching for a good APM solution for a better price than the goldmines others were charging for too few features. We found Stackify and immediately knew that it was the right fit for us. It was very EASY to get useful data right away with a minimum of knowledge of the Stackify product.

Pros

Data is easily visually consumable. Traces make it easy to tell what calls are problematic.

Cons

Averaging data over a time period. For example, I want to know what the Average CPU or RAM usage is for a certain time period and not just see a graph and guess the average. Also, better delineation between server and webapp monitors (why do each share some fields?). Finally, need the ability to apply more than one monitor to a server or webapp.

December 2018

ravi from OATI

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2018

Finding failures is easy with Stackify

Stackify gives peace of mind when it becomes extremely hard to find bugs. Just go for logs and you get to exact point where the application stalled. It gives alot information about the application. It is one of many tools that .net developer must have.

Pros

It gives in depth knowledge of what all is happening with our application. .net developer finds it very supportive in daily tasks. After one time setup it quiet easy to use. We debug with the help of log monitoring techniques given by Stackify.

Cons

Filtering logs is not as easy with Stackify. We end up searching through many logs unwantedly sometimes. But it gives Stackify power to find everything which is also good sometimes.

July 2017

Jeremy from Engaged Technologies

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2017

Stackify Retrace has been monumental in our day-to-day monitoring of our 70+ Azure VMs.

Streamline's my workflow; I don't have to visit each machine individually as they're all in my Stackify portal.

Pros

Dashboard, reporting at a glance, custom parameters/alerts, super-scalable,. Also, they have 3 levels you can set, which is really nice to not have a 4-alarm fire for 80% mem usage.

Cons

Setting up parameters to monitor can be challenging to figure out, but just because there are so many. You really need to know what you want to monitor.

July 2017

Mohammed Rafeq from Paycor

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

It is awesome and helps us to trace the logs quickly than any other tool

Easy of use for any developer to debug and trace the issue

Pros

Retrace give detailed logs. I used new relic before, and i feel Stackify much worth than new relic. Stackify's customer support is much responsive. Also, it was easy to set up on azure and get it running.

Cons

The search feature can be improved a bit, when i plug in some parameters, it is not returning results as expected

March 2017

Mohammed Rafeq Raja from Paycor

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Excellent tool to track your application logs

It is an excellent tool to track your application logs on all the environments. It enabled to capture crash logs, error logs and capture statistics and more.

Pros

Stackify Dashboard which allows me to monitior my required app at a time on single clic.k, and the error logs with app name and environment name

Cons

Filters in logs search, it is bit confusing. It could have improved and enriched to be more user friendly

July 2017

ARPIT from BOLD

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2017

Best in Market - In Budget - Gives In-depth insight of your application

Performance and Error monitoring of application on different servers. We include both web applications and APIs as well.

Pros

There are a lot of features that one can like about STACKIFY. To begin with, we have alerts that can be setup when you cross the threshold value for a particular variable that you are concerned about. You have a fancy dashboard which gives you a good idea of what is happening around with your application.
The other good thing is the segregation of alerts into three parts - warning alert, critical alert and outage alert.
We have a variety of filters given in the tool making it easier for the user to get to the issue without wasting much time - Filter by error, Filter by logs, filter by APM.

Implementation of this tool is as easy and simple as it can be.

Cons

Dashboard is something that can still be improved and make more detail oriented. Slow SQL Queries can be more drilled down to get to the root level as to which query is taking more time.

March 2017

Joshua from Stevens Van Lines, Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

Quick error resolution

was a long time customer of a competitor's tool since early 2013 and thought I was happy with what I was getting. I cannot say that price wasn't a consideration in my decision but I read quite a few positive reviews and after reading one that went something like "...in just a couple days of installing Stackify we found an error on our site we didn't even know was occurring previously..." it was decided that I should at least test Stackify. Of course, I immediately liked the interface and the ability to search logs was an awesome touch as well, but what hooked me was within 24 hours of installing Stackify we found an Exception that has existed since the launch of a new ad campaign we started 10 months ago. Most events/errors were trapped and reporting on this process because of its importance, but somehow this one thing wasn't. The error existed for approximately 10 months and we were never aware of it; IE, the competitor's product never barked about it. I immediately canceled my contract with the competitor and signed on with Stackify.

Pros

Quick error resolution, detailed error from exceptions, fantastic customer support

Cons

So far none that I have seen

March 2017

Brian from NeuAnalytics

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

Retrace Review

Everything with retrace has been easy from installation to customer support when we do have questions. The data that we get from the application helps us be proactive in finding issues before our customers notice any issues.

Pros

Ease of getting data this is otherwise difficult to obtain.

Cons

There are a few features that we would still like since we host multiple web sites and would like to be able to compare sites against each other.

July 2017

Patrick from Paycor

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2017

At Paycor we use Stackify for our application logging. We are very satisfied with the results so far

Pros

Ease of use and setup. We have about 60 applications setup using stackify across 30 development teams

Cons

the tags (#xyz) do not work with guids. We are trying to track a "correlation id" throughout our logs and thought that tags would help us but they dont seem to work out of the box with guids. We would also like to see the ability to restrict access based on environment.

July 2017

Jose from The DOT Corp

Company Size: 51-200 employees

Review Source: Capterra