About HiMama


HiMama is a cloud-based child care management solution that helps child care centers and professionals to manage their business routines such as administrative reporting, program planning, interactions with parents and more.

Key features include staff attendance management, lesson scheduling and customizable report generation that can be executed at regular intervals. HiMama also offers an activity and meal tracker, calendar management application and real-time photo and video uploading capabilities. It offers SMS notifications for parents, online registration, document management, live training for staff members and the ability to import data from external sources.

HiMama manages and stores communications between administrators and parents via industry standard SSL encryption technology. Additionally, the solution offers parents-centric features such as a digital scrapbook, milestone tracker and preschool updates. Mobile applications for iOS and Android are also offered that enable remote access of the solution.

Support is offered via phone, email and online FAQs.



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Supported Operating System(s):

Web browser (OS agnostic)

495 Reviews of HiMama

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(308)

4 stars

(150)

3 stars

(27)

2 stars

(10)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 495 reviews

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December 2016

Fatima from Little Academy Nursery

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

December 2016

Excellent Child Care App that will bring benefits to the parents as well as the school!

HiMama is an accessible child care app that is giving us the perfect way of communicating with our parents from the moment we started using it. The easy way of inserting information by our teachers and sending daily reports to our parents is ideally for our school. With just a few clicks we can keep track of attendance and even send messages to either our whole school, a specific classroom or just a selected family. With the app replacing the good old paper&pen we save a lot of time on written reports. There is also less room for error when using the app as filled in information is being stored and can be continued later. It can be accessed from any tablet or computer and is, therefore, suitable for working on-the-go and no information will be lost! We have received all positive feedback from our parents working with the app on their smartphones and especially the timeline feature with uploaded pictures and/or video is a favorite. Overall, If you are looking for a child care app we would highly recommend HiMama to anyone!

Pros

The easiest of access for us as a school with admin and teachers who work on the app daily to keep track of attendance, sending messages. And the easy way of working with it for our parents on their smartphones

Cons

The use of the calendar/schedule feature is too limited for us. We have classroom plans that change subject or activity every 30-45 min and it would be too much to insert all that information on it daily by hand for an average of 325 days a year our school is open. In the message center there is no search or filter option, so when looking for a specific message that has been sent, you have to click and look through hundreds of messages to find it. There is also no option to send messages to selected parents, it's either the whole school, the classroom or 1 family; there's no option in between.

December 2016

Cynthia from Guiding Hands Academy, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2016

We could not be happier!

We have been using Himama for over a year we could not be happier! Parents love the value and the extra channel of communication that they get with the easy with the ability to send messages directly to the classroom teacher. My teachers are able to send pictures, videos and update parents on how their child is doing. Over all this application was one of the best investments we made at our Daycare, and I can truly say that no other app compares to Himama.

Pros

how easy it is to use it and how fast my teachers can input the child's information thought the day

Cons

there are a couple of options that I wish could be a little easier, which i have noted on the advice box.

October 2014

Kimberley from Little Sprouts

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2014

Thank You HiMama

HiMama has been very well received at all three of my Little Sprouts Learning Centers. Parents are thrilled to see their children interacting in class and feel reassured to see their child settled into the program just minutes after leaving the classroom. This was especially appreciated by our new parents, as well as parents whose children were starting school for the first time. Prior to HiMama, families received a monthly newsletter with photos, information on our monthly theme, reminders, birthdays and important upcoming dates. Now with a click of a button, the classroom teacher can send this information to parents anytime. The ability to keep updates current has helped parents ensure they are not missing important news, are less likely to forget upcoming events, and also allows them extra time to plan and prepare. Parents find the program extremely handy as they can speak directly to the teacher through the HiMama message system. Often times moms and dads are on the run and not always able to chat during drop off and pick up, or throughout the day. HiMama keeps everyone connected, by allowing parents to send a quick message to the classroom teacher at their convenience. Customer service at HiMama is very good and parents have found Caroline very efficient and helpful should they come across any issues. As the owner of Little Sprouts I feel the overall customer service has been excellent right from the beginning, and appreciate Ron's support in setting the system up with me back in February 2014. Areas I would like to see improved would be to have the option to send a message to a specific group of families. Currently the options are one family or the entire classroom. I would also like the option to put music to the photos so that a DVD could be created of the child's school year. Access to all the school photos would be a wonderful option as currently we have to go into each child's report to see the entire group of class photos. Although the classroom journal does show a few pictures, I would like to be able to see all of these photos as a running stream. Thank you to Ron and the staff at HiMama! You have made a wonderful difference to the parents and families at Little Sprouts, and I can't thank you enough!

March 2017

Stephanie from Peas in a Pod Learning Center of College Station

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Best reporting system.out there!

We tried many other reporting systems for our school to severyone and communicate with our parents but Hi Mama has been hands down our favorite and our parents love it! As a director/owner of my childcare center my personal.favorite feature is that our super odors can review each entry for each student on reports overview and see if there are excited tries missing before the report get sent out to parents. We love using the observations tools to attach skills observed to pics and videos of students to help parents know more about their child's day and what they are learning. We also use the notes section for reminders and to list a few of our Learning skills from the Daily lesson plan to keep parents informed about what lessons were taught. We love Hi Mama and we would highly recommend this to you!

Pros

Reports overview feature to see all students activities in one classroom to see any missing entries.

August 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2018

HiMama app

Benefits as a parent are stated in the Pros section above but mostly, it's having a consistent and electronic log of the days for reference (and for enjoyment with pics).

Pros

I liked that we are able to receive updates throughout the day (there is the capability but teachers don't always use it) and mostly the pictures/videos! It makes you feel like you know what is really happening during the day. I also like that there is an electronic journal that you can refer back to at any time. I also like the ease of being able to communicate to the teachers through the app and that administration is able to see any of that back and forth.

Cons

The pictures and videos were blurry, especially when downloading. Also not sure if the videos are limited to :06 or that's just what the teachers did. I also think that the auto-population for food makes it less likely that the teachers actually update appropriately.

July 2018

Amanda from Parkland Players

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2018

Himama is very user friendly and makes our job easier at our daycare centre.

Easier communication and connection with parents at our child care centre.

Pros

It is easy to understand and use. They are constantly updating the features to make them better. The app works well on a variety of devices and the software is also quite visually bright and engaging. The customer support is wonderful, they always get back to you quickly and with comprehensive answers.

Cons

If we had to pick one thing, it would be the reset time for the classes. Sometimes if children are signed out and reports sent late in the day, the next morning the class still isn't reset to start over, and then we have to manually check students back in.

October 2015

Jennifer from Total E&P Canada Ltd.

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

October 2015

Overall, a good software and love that I can get the daily reports for my kids electronically.

Pros - getting pictures of the daily activities, knowing what my kids eat in a day and how much and what was offered even if they didn't eat it. Being notified if diapers/wipes, etc are needed, however a couple days notice of "running low" might be good as I sometimes forget to bring the item on the following day care day, especially if it's over a weekend. I do love the emails that we receive through the app regarding things going on at the centre. It is so much better than either word of mouth or having to locate the information on a bulletin board or something like that. Cons - some of the teachers are not as thorough as others with providing details of the day. I never receive pictures of one of my sons in the preschool room but I receive a lot of my other son in the toddler room (which I like to receive the pictures). It might be good to list if there was a incident in the app as well, instead of finding out about it when we pick up our kids and then having to sign the report at that time. Maybe there is a way to use electronic signature/response with the incident reports. Have the report in the daily report for the kids and then the parents have to click on a button within the incident report to acknowledge that they are aware of the incident and the measures taken to make it better (just like the paper copies). That would also lessen the burden of the teachers at the end of the day (when it's crazy busy) to have to get a parent to read and sign the incident report. I understand that parents might not respond to the report in the app. If that's the case, if the app is 2-way (as in the teacher can see that the parent has either responded or not by the time they pick up their kids) then the teacher can have the parent read the report at the time of pick up.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2018

Nice app to keep track of your child's day

Pros

I like that we get the daily updates, it shows usually a picture of the child doing the activity, and then what they did that day, and what they ate and how long they napped for, etc.

Cons

I know times are busy for the daycare staff, so not always can they put an update on the app. but I guess the con is, if i make a comment on in the app, i don't get notified if the comment was sent to my child... it would be nice to maybe know that the comment i made about a picture or something was relayed to the child.

August 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

August 2018

very user friendly

Pros

I like the way i can give access to different personals and different rights to different persons.
I can see what my son is doing whole day with continuous updates of photo/video.
I can message his care provider and get message from his care provider.
Any other updates related to him is centered at one place. I don't need to dig/search my email box for any updates from his care provider.

Cons

I didn't explore this app too much so I am not sure if this feature is already present.

I would like to categorize notifications. I don't like to get all notification for his regular photo/video upload. but on the other hand I would like to receive notification for critical information. for e.g. information for some upcoming event, child sickness etc. so if I turn off notification from app I dont get any notification.

November 2018

Stephen from Superior Greenstone District School Board

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

November 2018

Awesome Communication Tool

I have been using HiMama as a parent for over a year through my childcare provider. It is an amazing tool to track the daily activities of my child, including her meals and snacks, bathroom routines and naps, and her ongoing learning and activities. The use of pictures and videos with the descriptions is really awesome. The layout of information, whether through the app or website, is also easy to follow. I am a huge fan!

Pros

I love the ease-of-access through the website and the app. HiMama allows me to remain in contact with my childcare provider and easily see/view activities throughout the day.

Cons

Sometimes the app randomly signs me out, which can be a bit annoying, so I have to wait for the end-of-day report to arrive.

December 2016

Karen from Harbour View Child Care Centre

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2016

Best technology move ever!

The HI MAMA app has not only enabled our families to see what their child is doing each day, it has allowed our educators to have MORE hands on time with the children! The app is so quick and easy to fill out; it is much preferred to written daily reports. It meets our Quality Assurance measures, makes families happier (as they can see their child busy with happy faces) and allows me as Supervisor to see at a glance who is in, what reports are done, and keep track of the families using it and checking in! By far, the easiest and best piece of technology we have invested in!!

Pros

ease of use, families see what their child is doing daily, allows us to enter development goals, menus etc.

Cons

Although there are improvements daily, there is still some things we would appreciate being added

February 2019

Colin from Hydrovac

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2019

Hi Mama

Pros

My daughters daycare uses Hi Mama. We love seeing all of the pictures that are added, milestones, as well as what she eats throughout the day, and how much. As a parent, we often worry if they're eating enough while were not around or what they are up to. This helps us see the activities and meals throughout the day.
We also like seeing how often she has been changed so that we can be on the same page as the daycare in terms of knowing wet diapers etc.

Cons

At times, it is slow in sending notifications through email. I also wish that the app had some kind of Icon on it to know that there were new items added because sometimes I miss the notification the app sends and I dont see anything on the App Icon itself. These are minor things that could be improved.

August 2018

Jessica from Park Lawn Preschool

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

August 2018

Practical and easy to use

HiMama effectively meets all our needs as childcare providers - it is simple to use and functional for our work environment. It has been greatly beneficial to promoting open communication between staff and parents, providing many opportunities for positive interaction throughout the day.

Pros

I love how quick and easy it is to check children in/out, log daily activities, and keep in contact with parents. Having all my necessary features in one app is super convenient! I also like that I can access the app from multiple devices and log in at any time.

Cons

The app tends to crash often, this can be frustrating in the middle of a log. As well, program planning can be finicky/difficult to use when on mobile or tablet - we have had issues with this feature not saving work once the app is closed or if the app crashes.

May 2018

Asia from CLCLV

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

I am a daily user, I receive reports daily for my son and also use the software as a teacher

Pros

I love that I am able to complete my lesson plans and include pa standards for months out. It is easy to keep track of all of my students and communicate with their parents. I also love being able to track my students progress and growth in my room. I love it as a parent because I get to communicate with my son's teachers, see his daily activity, how long he napped, what he ate, they even send pictures of him throughout the day.

Cons

It gets a little tricky syncing information that we input on multiply devices, so we are constantly having to refresh when using it from the web browser.

December 2016

Sandra from TayCare Children's Centres

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money