ACS Software


 

ACS Technologies’ church management software applications enable church staff to manage member records, contributions, events, small groups, volunteering, check-ins and more.

Members and leaders can facilitate relationships with one another using calendaring, scheduling, registration and attendance tools within the small groups and event management modules. The built-in communication tools allow church staff to send bulk emails to members. It also offers accounting tools to manage the flow of finances and keep a record of payments made.

At the same time, ACS’ contributions module tracks and organizes giving and tithing data, supporting one-time and recurring gifts, online and offline donations and automated contribution statements for tax records. With integration with the church accounting module, staff can maintain accurate spending and budgeting by fund, department, committee or project.

And with iOs and Android apps for mobile devices, church members and staff can quickly find contact information while in the field.

 

ACS - OnDemand dashboard
 
  • ACS - OnDemand dashboard
    OnDemand dashboard
  • ACS - OnDemand dashboard on iPad
    OnDemand dashboard on iPad
  • ACS - Report generator
    Report generator
  • ACS - "Workbench" to enter data and run reports
    "Workbench" to enter data and run reports
  • ACS - Mobile app
    Mobile app
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

87 Reviews of ACS

 

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Software Advice Reviews (13)
More Reviews (74)

Showing 1-13 of 13

Laura from St Matthews Episcopal church
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Outdated software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

There is no way to extract the data or do most functions without assistance from the company.

Pros

It provides a database to keep the members and accounting. It also provided the financial accounting required.

Cons

There is no way for the congregation to interface to the database to maintain their own information. this package puts a huge burden on the administratoe to keep it all up to date.

Review Source
 
 

Melodi from Living Hope Baptist Church Bryan
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Helpful, but not user-friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a new employee coming into the administrative secretary position a few months ago, I was confident that it would take me no more than a couple of months to get familiar with ACS and to be flying through the steps necessary to keep an accurate accounting record. I have a higher than average knowledge and skill base with technology and software. I have been discouraged with how long it is taking me to grasp the full scope of the ACS software and how best to manage our accounting needs.

Pros

ACS Technologies accounting software for churches has many capabilities that are necessary in the accurate accounting of all the funds coming into and going out from the church. We are able to print detailed reports for our Finance Team to review each month, follow a clear auditing trail, and have up-to-date information on the funds remaining for each ministry team.

Cons

ACS is not at all user-friendly and requires a great deal of specialized training in order to be up and running within a reasonable amount of time. It is not intuitive and while the customer service phone line is very helpful and readily available, it is extremely difficult for someone to come in as a new employee and take over the reigns in regards to accounting. There are training sessions available, but they are typically only offered in South Carolina where the ACS corporate offices are located. That makes it difficult for a smaller church to afford to send one or two employees for training in a timely manner. There are manuals available for print, but again, weeding through the many pages of the manual is not an easy task for a person who is unfamiliar with the software. The tools needed for church accounting are there, however, they are difficult to master in practice.

Review Source
 
 

Bob from Freelancer
Specialty: Christian, Protestant
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Great Church Software Management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like the way this software allows you to access other church members along with photographs to recognize individuals within the church. I currently am assigned the process of checking roll in our Sunday School class which I do on this software and submit without the need for paperwork.

Cons

I really haven't discovered anything negative with this software yet. However, having only used it for a about a year, I am still learning it.

Review Source
 
 

Jimmie from newhope church
Specialty: Non-Denominational
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

ACS Finance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software for a single site application!!!

Pros

ACS is very user friendly and easy to set up. I set up the general ledger and contributions modules and found this a very intuitive process. ACS is flexible and has adaptive reporting that makes it easy to gain access to your data.

Cons

ACS needs to "grow" it's ChMS application so that it can compete with the older players in this market. We would like to see more functionality that would make it more viable for a multi-site application.

Review Source
 
 

Richard from The Epicurean Group
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Effective for our operations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, nice evolution of the software

Pros

Ease of navigation, customizable reporting, effective help menu system. Adjustable to individual user in the settings and screen layouts.

Cons

Occasional crashes, if it locks up, you have to re-log in, and via the log in, exit the program that just crashed, then reinitialize.

Review Source
 
 

Zenobia from House of Hope - Operation Breadbasket
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Grateful!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

A very good product. I would recommend them to anyone looking for a flexible system.

Pros

As a small non-profit, we were looking for software to help streamline our data collection and reporting; one which focuses on client management and tracking. When we were introduced to ACS, they were a God-send. It was a flexible system that provided numerous options. We were able to manage our client intake much more easily than in the past. Overall, we found them to be a great fit for our organization.

Cons

Once you understand the main parts, the system works well, however, more integration is needed. Usually, the help-desk representative was very prompt with their answers to questions. There were so many features that we didn't get to learn them all.

Review Source
 
 

Amanda from Grove City Vineyard
Specialty: Non-Denominational
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Perfect for a church new to church management software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I was new to my position at a church and ACS was the program we had in use when I started. It was a great program and was easy to learn with very minimal training.

Pros

Organizes a lot of information for you church members and also can keep track of the contribution side of your ministry.

Cons

The look and some functions are a bit outdated. They are constantly doing updates and the cost is a bit expensive.

 
 

David from Poplar Creek Church
Specialty: Christian, Protestant
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

difficult

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It does interface with our financial system and they have good accounting people to solve accounting problems

Cons

Set-up for reports is too complicated and graphs are difficult to arrange and filters are confusing.

 
 

Mark from Calvary Baptist Church
Specialty: Christian, Protestant
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

A proven product but a lot of training is required.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

ACS does everything and more than what we need. Customer support is excellent. Cloud based for remote access is very helpful to work from home or office.

Cons

ACS is not intuitive at all. It has been around for decades and often feels like it is old software with a lot of patches to make it work with new ideas. Customer support is great, but you shouldn't need it frequently. We spent a full week training our staff on ACS and the modules we have added. It seems like we frequently get "kicked off" and have to log back in to keep using the software.

 
 

Matthew from Christ United Methodist Church
Specialty: Christian, Protestant
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

ACS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

ACS is kind of the standard for many churches in our denomination. However, it has taken years to find the time to utilize it to a large extent. At times it is challenging to learn in an timely manner. However, ACS is a good, functional product.

Pros

Database and Financial records easily connected.

Cons

Challenging to learn fully

Advice to Others

Get as much training as possible and make sure a large amount customer service help available.

 
 

Dan from Gateway Fellowship
Specialty: Christian, Protestant

July 2016

July 2016

Excellent financial management with considerable flexibility

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Responsive, professional, high quality, the integration of the various modules

Likes Least

Has a cloud-based product but still transitioning to the cloud environment

Recommendations

know what you want & need, evaluate your own accounting expertise & how it fits with the software tools

 
 

Brian from Wears Valley Ranch, Inc.
Specialty: Christian, Protestant

March 2016

March 2016

ACS - great value for churches and small nonprofits

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

As a small nonprofit, we have used ACS General Ledger, People, and Contributions for over 15 years. What I like best is that it is an affordable, integrated, double-entry accounting system designed specifically for churches and small non-profit organizations. The People and Contributions modules allow us to easily monitor pledges, acknowledge donations, summarize gifts by fund, and report on subsets of our donor base using criteria we choose. The General Ledger offers the custom budget-actual reports and statement of financial position (non-profit balance sheet), as well as the summary of restricted accounts that is not found in typical for-profit packages. ACS also allows your administrator to set specific user permissions customization, so you can limit each user to only the functions that he or she needs.

Vendor support is key, and we have found the vendor support behind ACS to be very solid. The software does not do everything, but what it does it does well. When we have had problems or questions, ACS technical support has pro-actively worked them out. In most support sessions, the ACS rep is temporarily granted remote control of our local computers and works directly with our data and reports. Support reps are readily available when we call, and they are very knowledgeable of the product.

Likes Least

Overall, we like ACS. I don't have a lot of criticism. The addition of a functional expense statement would be very helpful, since this is the format used by the IRS on Form 990 (required of most 403(b) organizations but not for most churches). Direct delivery of GL reports by email would also be helpful, but printing to pdf and emailing is not terribly difficult. As our number of donor records and years of data have grown, I have found the software to slow down somewhat, particularly when running custom extracts of donor data.

Recommendations

Consider the reporting requirements for each set of constituents - board of directors, deacons, management teams, donors. Be sure that the software will produce these reports easily and without errors. Test drive it. Find a software that is specifically designed for your organization type. ACS is designed for churches; we have been able to make it work well for us as a small non-profit, but many of the donor analysis features were specifically designed to track church giving and are not necessarily applicable to us. Still, we have found ACS much better adapted to our needs than a for-profit software and much more affordable than the leading non-profit packages.

 
 

Jai from Pickering Pentecostal Church
Specialty: Christian, Protestant

September 2015

September 2015

Solid, but not exciting

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

ACS has a lot of features, and customizable fields, etc. Great customer service for problems (for additional fee per month).

Likes Least

Updates come out very slowly, and the product feels at least 5-10 years out of date. Reports are not very customizable unless you purchase additional module. Not very responsive to requested features. Not Mac-compatible (unless you use cloud version which is more expensive). Have trouble getting staff to use the software - they tend to just want to access it on their phone app. Online Giving is not easy for first-time users. Lots of small group leaders have had trouble using the online attendance tracking.

Recommendations

Really consider what your needs are. Look at programs like Church Community Builder, ChurchTeams, FellowshipOne, ServantKeeper, etc as well. If you are looking for highly intuitive software, this is probably not the software for you. If you want back-door access via ODBC and are a programmer this might be the best option for you.

 
 
 
Showing 1-20 of 74

Nicholas from Grace Community Church
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Look elsewhere for a ministry database

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

There are several desirable features with this software. A primary one is the high amount of customization. However, this customization is only available to administrators and people with understanding of coding.

Cons

Immensely outdated and not functional. While using this software, I felt I put more work into using the software than actual results it gave. I would steer clear of this software if you're looking for a simple, user-friendly and intuitive experience.

Review Source: Capterra
 


December 2018

December 2018

Great Functionality Needs Upgrade

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We used ACS for everything for several years, but now only use them for financials. We moved to a more user friendly platform for our users. This is a give and take situation the new system is more user friendly, but not as feature rich as ACS.

Pros

This software will do most anything you want with great support especially with Megachurch support. It is built for all kinds of churches and includes all the modules you would need. ACS is one of the only church management systems that include a financial module that will manage GL accounts as well as POs.

Cons

Software needs to be upgraded from the backend. Speed is an issue when running large reports and I think SQL would help this. This software is feature rich so it makes it not so user friendly sometimes and it kinda has a 90s look in several areas. NO API ACCESS.

Review Source: Capterra
 


December 2018

December 2018

ACS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Whereas I can work seamlessly with ACS a lot of my coworkers have difficulties and I'm constantly showing them how to do things they don't do on a regular basis. It has solved the issues of church body data management. Everyone has been trained on how to enter the information into the database. It's just difficult for those, who don't work in the details very often, to get information out of it.

Pros

I love that once you understand the logic behind the software it's very user friendly.

Cons

If you don't take a training class on the logic behind the software it's difficult to understand the more detailed inner workings of the software.

Review Source: Capterra
 

David from Meadowbrook Baptist Church
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

ACS Financials

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great at what they do. An industry leader

Pros

Great accounting software package with robust reporting options.

Cons

Not able to easily import bills. Wish it could link better with our bank and online billing.

Review Source: Capterra
 


November 2018

November 2018

Outdated and Frustrating

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Possibly I am only using one aspect of the software, but it seems like one must have to have a lot of training in the program to know how to use it well. The user interface is also very outdated.

Pros

For our needs, it does take our general weekly attendance and keep track of it, which is what we need.

Cons

This program is NOT user-friendly. It seems to take two different attempts to log in and then you have to follow a series of confusing links to get where you need to go.

Review Source: Capterra
 


November 2018

November 2018

ACS is okay

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The thing that I like most about this software is that it can hold a very large amount of data.

Cons

The thing I like least about this software is that it is not user friendly, it is difficult to figure out how to use.

Review Source: Capterra
 

Jeremy from Blue Ridge Community Church
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great at somethings

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Like I said in the title ...there are certian things ASC does great...The G.L. is one of those...but out side of that there seem to be several competitors that are now out pacing ASC...Infact we will be moving away from thier people suite in the spring...

Pros

Great at the general ledger and a ton of flexible reporting

Cons

Ugly U.I. which sounds silly but makes it a lot harder to get the average user to engauge with
Steep learning curve

Review Source: Capterra
 

Val from First Church of Lombard
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Not Intuitive, But Great Once It's Going

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ACS is good stuff -- if it is set up correctly and consistently. I like it overall. But there is a steep learning curve.

Pros

I love how flexible/customizable it is, to fit nearly any faith community. It also can be integrated with other programs (giving, background checks, etc.).

Cons

TOTALLY not intuitive. Also, I was assured that the ACS Finance training I was going to was completely for non-finance people and I couldn't follow it at ALL due to the heavy, HEAVY reliance upon accounting jargon.

Review Source: Capterra
 

Alisha from Sale Street Baptist Church
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Good management software for churches

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Church membership management, running reports, accounting and bookkeeping, contributions, etc

Pros

- Easy to use
- Great customer service
- Great customizability

Cons

Could look more modern, but certainly gets the job done

Review Source: Capterra
 


October 2018

October 2018

ACS for First Church

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Pledgers who are not attending.

Pros

Reports, tracking a stewardship campaign over several years, customer service is tops.

Cons

Uses a software that doesn't convert excel spreadsheets into a functional spreadsheet. The columns do not keep the formulas. Therefore you have to make the formulas in a new column. Multiply steps for reports. Should have more reports that are already set up in the software.

Review Source: Capterra
 


September 2018

September 2018

A Great Product Overall with World-Class Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ACS is a church software product with several different suites to choose from. I found the People Suite, then Realm, extremely helpful in keeping member records, and the Financial Suite gives the church the reports and information needed for making budget decisions.

Pros

ACS Realm is a simpler version of ACS People Suite, and much more intuitive. The implementation was smooth and the transition fully backed by their wonderful customer service. I also love getting a live, knowledgeable person on the phone within a few seconds of calling.
Payroll is also very easy in ACS Financial Suite.

Cons

The Financial Suite is not intuitive, but mistakes have gotten easier to fix due to upgrades. The church is still waiting to switch to ACS Realm Financials, as payroll cannot be done there, despite well over a year of promises that it is happening soon. It would be helpful for Realm input of donations to flow to the Financial Suite.
Also, ACS People Suite gave options for certain reports that cannot be run in ACS Realm.

Review Source: Capterra
 


September 2018

September 2018

ACS is overall okay.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how it stores a lot of information and that the customer service is always very prompt.

Cons

I do not like the ​interface, it is outdated and can be confusing.

Review Source: Capterra
 

Jean from Christ the Savior Lutheran Church
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

ACS - Finance - People - Headmaster

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We selected this product years ago, because we needed a church database software that could do a good job with Finance/General Ledger processes. The product we were using at the time did not perform well. We researched a variety of products, narrowed our search to 3, and visited areas churches that were using the 3 products to test them out. At that time, ACS was much more user friendly than the other products. We have now been talking to ACS about converting to Realm. Watching demos, Realm is much more modern looking and ease of use is high. We will be working on transitioning to this within the coming year. After talking to other churches who have made this transition, we will take a gradual approach - activating Realm with staff for a time period first before fully activating with the entire congregation.

Pros

Performs general ledger and accounts payable functions well. Headmaster is used for Preschool/Kindergarten classes.

Cons

Headmaster is a little cumbersome to use, but you get used to it. Heavy on data entry to set up students. We looked into using Event Scheduler, but determined it was too cumbersome for our use.

Review Source: Capterra
 


July 2018

July 2018

Our church uses it to track congregants and their personal details.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to easily recall information about people in order to reach out to them.

Pros

It was easy to pull up information on how to contact someone or to find out personal details about their family. This is especially helpful in large churches where you might not know everyone who attends very well.

Cons

I don't have any cons that I can think of at the moment. I might have to say that the information may need to have stronger security settings, or I was given more access than some people (ie. volunteers) maybe should have.

Review Source: Capterra
 


May 2018

May 2018

ACS, it has everything I need. It's great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I improve my way of organizing and analyzing my activities inside and outside of my social environment. Applications are necessary because they help us improve our relationships and have time for other activities

Pros

It is very useful- I liked the ease of use and the characteristics it offers for the management of the church and the school. In addition, the ACS customer service and development teams were incredible. I recommend it a lot. Excellent

Cons

It is necessary to make some updates in certain areas to streamline the customer service process. In addition, it does not have the latest in operating system updates and passwords.

Review Source: Capterra
 

Corey from Covenant Classical Schools & Daycare
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

I used ACS in my previous job as a Finance Manager for a church

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really liked the ease of use and the features that ACS offered for church and school management. Also, ACS's customer service and development teams were incredible.

Cons

At times, the wait time for customer service was rather lengthy, especially around peak seasons like in February and March near tax time.

Review Source: Capterra
 

Kaycie from Elevation Church

April 2018

April 2018

We use ACS for check and supplies ordering.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The customer service with ACS is very helpful. Their website is user friendly and saves your previous orders to allow for easy reordering.

Cons

Our organization recently switched banks and it required a couple phone calls to design new checks with our new information on it. The customer service was very helpful but it was somewhat time consuming.

Review Source: Capterra
 

Ronnie from City Hope Church

April 2018

April 2018

Endless Possibilities with this, no matter your size.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ACS is great if you need everything. They offer a lot, and have been around for a while, so they know the Church world. Their support is usually quick and knowledgable. You don't have to be an IT master to work with them as they walk you through everything you need.

Cons

They offer everything, sometimes it's better when a software focuses on just what You need not everything that raises costs and may end up bloating software.

Review Source: Capterra
 

Italo from Citibank

April 2018

April 2018

Very good tool to manage churches even small

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good application for the administrative management of churches

Pros

The customer service is very friendly and efficient. The application is quite robust for the administrative management of churches.

Cons

It is not a very intuitive application, which is compensated with the efficient support it has. Also the interface is a bit simple

Review Source: Capterra
 

Jason from Forefront

March 2018

March 2018

We used this at a friends church to see how it would work before buying and decided against it.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The interface was really clean and simple, it seemed pretty easy to move around for the most part when working in it.

Cons

It was just too basic for our needs, not robust enough to really do what we wanted. I wish there was more to do everything we needed for our church.

Review Source: Capterra