About Aware3


Aware3 is a cloud-based church management solution that helps churches to engage and communicate with their members. The solution allows users to create custom-branded mobile apps for Android and iOS devices. Key features include push messaging, guest check-in, people profiles, real-time alerts, universal giving and more.

Aware3 helps churches create groups for worship teams, greeters and kids’ ministries, and users can create chats for all of theses groups. Users can also send reminders and geo-targeted notifications to volunteers, attendees and church members. The solution helps users create and share videos for announcements, staff bios, project updates and upcoming events.

Aware3 has a donations dashboard that provides data about total donations, recurring gifts and donors’ preferred channels for giving. The solution also provides live polling, real-time alerts, and an interactive calendar.

Services are offered on a monthly subscription basis. Support is available through an online request form.



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Supported Operating System(s):

Web browser (OS agnostic)

274 Reviews of Aware3

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(141)

4 stars

(110)

3 stars

(18)

2 stars

(4)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 274 reviews

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September 2018

Michael from OrangeWave Creative Media

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Great App Builder for churches

Any time I've had a problem or a question about a particular part of the app building process, I've reached out via email and Aware3 has always gotten back to me within 24 hours and they are always very helpful and very upfront about what can or cannot be done. They are a great team to work with!

Pros

It's easy to update different elements in your app. Adding notes, updating and adding sign-up links, sending push notifications to users. There are a lot of ways to use these features to reach people at your church and you don't have to be super 'techy' in order to get them to work.

Cons

One of the things I have found to be an issue is the way android phones (I can't confirm the way iPhones work with this) receive the push notifications. If there's more than 10-15 characters in the push, then my android devices just cut off the message so I can't get the full message right away. I will say when you tap on the message you can have the user go to a specific part of your app or go in and read the whole message, but I have other apps that send push notifications and you can swipe down to see the whole message. That would be a great addition to the push notifications feature.

Response from Aware3 of Aware3

Replied October 2018

Hi Michael! We're blushing :) Thanks for the kind review. It sounds like your church is getting great use out of the app - just what we like to hear. We'll pass your feedback about Android push notifications on to our team. Always appreciate your suggestions! Thanks again for the review.

September 2018

Philip from BeaconBaptist Church

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Constantly getting better while remaining affordable

Aware3 assists us in providing a safe, secure online giving solution for our church. It is an easy-to-use giving portal that allows the end user control over their giving. They also help us to provide an instantaneous way of reaching out to our church members via the app for our church.

Pros

Aware3 is constantly rolling out new updates to their software. I love how they stay with current trends, and they seek to provide features that are so beneficial to churches. Further, you cannot beat the price you pay for an app and online giving solution. They are top tier in customer service, technology and affordability.

Cons

Being a smaller company, there have been times we would have liked quicker communication; however, this is a minor complaint. They are not waiting days to reply in that case, only hours. That is acceptable unless it is urgent to you :) I have zero legitimate complaints about Aware3.

Response from Aware3 of Aware3

Replied October 2018

Hi Philip, thanks for giving your feedback! We're always looking for ways to improve and stay on top of the latest trends! We're so happy to hear how your church has benefited from your app. :)

January 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Been a fantastic company to work with

This connects us to our congregation. They have easy access to forms, calendars, sermons, and a barcode for checking their kids in. For those that have created a login in the app, when they update their info it updates our database. Huge win! The app is way easier to navigate and find things on a phone compared to our website. This helps church members not grow frustrated when they want something quick and easy.

Pros

It integrates with Church Community Builder (CCB), which is a big win for us. I also really like the simple button layout. It's very clean and easy to navigate for users. I haven't heard one bad thing from a congregant, and we have a couple thousand downloads.
The company has been great to work with. Very responsive with support and listens to ideas.

Cons

I feel like some things work differently between Android and iOS, like push notifications. They don't clear on Android when you hit them. They must be cleared manually. Also, clicking a push notification doesn't take you to the message. It simply opens the app. Kind of annoying to click the notification, it opens the app, then I need to go the menu to view notifications, then click on the notification to read it, then go back and manually clear the notification from my drop-down on my phone.

January 2018

Kael l from Celebration Community Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

January 2018

Aware3 is top of the line. They understand our congregation and their needs.

Pros

The software is incredibly simple to learn and use. The dashboard is easy to navigate and changes apply in real-time. Our church loves how they can easily navigate the app and find whatever they need. One of the HUGE benefits for us is that the software partners with Church Community Builder without any issues. We use CCB for everything in our church from finances to volunteer scheduling to mass emailing. The forms we build integrate with the app will the ease and it's really improved our communication overall.

Cons

The only thing that I'm not crazy about is having to contact support each time that we need to add or remove a tile. It would be nice to have an option to choose a tile, a template for the tile and then add it to the active tiles already in the app.

January 2018

Robert from Meadow Heights Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2018

Overall it's great solution.

It's a low maintenance mobile presence. It makes it easy to provide a mobile solution to churches that otherwise wouldn't have one. We have a higher engagement level due to the integration with our ChMS. The customer service is very responsive.

Pros

The base app is very affordable. It's integrated with our church management system (Church Community Builder), which allows us to have a greater level of engagement. The features are easy to use and understand. I like that Aware3 continues to add feature and functionality to the app. It requires very little management and oversight once you get everything setup.

Cons

My biggest complaint is the pricing structure. I really don't like that some feature cost extra to get. I feel like if you pay monthly for the app, any update/upgrades should be included. As an admin, I also wish that I was able to add more feature tiles myself. The process of getting feature tiles added to our portal is a little clunky. Also, our geo-targeted push notifications don't work. They did 1 time, and have failed multiple times.

January 2018

Sean from St. Isidore Episcopal

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

Great Process and Team. App works fantastic for our community.

Pros

I like the ease of use and maintenance. I am not super technical, and feel very comfortable changing things. I like that the updates happen quickly. I like the wide variety of different access buttons, and the ability to send push notifications in a variety of different ways.

Cons

That you have to use their financial software to access the text messaging. We are locked into contract with someone else and it is working well, and we would love that feature. I also, wish that I could add or subtract buttons based on my need, and not have to access a customer service rep to change my available buttons. Sometimes I need more one time link buttons.

January 2018

Philip from BeaconBaptist Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Aware3 -- best app company for churches!

Ease of instant communication with our church members, ability easily get media content to our members, offer great online giving that is both simplistic and mobile

Pros

Aware3 offers an incredible product at an affordable price. The first app company our church went with offered an app for free with only a minor monthly fee. too good to be true, and the company closed. Aware3 understands what churches want and keep the price at an affordable rate while providing great functionality. Thanks for keeping us up-to-date, and for helping us with our mission. We absolutely love and believe in Aware3.

Cons

At times, we find ourselves wanting to do something and find some limitations inside the app. However, the staff at Aware3 have always been willing to help us make our dreams happen and work alongside of us until we have what we desire.

January 2018

Kerry from Kerry Cotten

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Great app for small churches

Paperless church, make sermon notes available with the ability to take notes, watch past sermons, online-giving, calendar of events, send out questionnaires, send out notifications,

Pros

This app functions very well and has some very good features for a church that does not have a big budget for technology. It is very affordable. Service and support are excellent. A church can get all the main things a church would want to have mobile device accessible with the Aware 3 church app.

Cons

Features and Customization are limited compared to the leading church app. This is the only con, in my opinion, and a church could not go wrong with the Aware 3 product.

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

September 2018

Church app

Would like to be able to talk one on one with someone over the phone. I feel that once we signed on that we were on our own. I do NOT like having to email someone and wait on a response that usually ends up consisting of a link or or a cut & paste response.

Pros

We like the professional look and functionality it gives our church.

Cons

Customer service...can’t talk to a human...have to email and middle little way through on our own when we have a question/issue.

Response from Aware3 of Aware3

Replied October 2018

Hi there! Thanks for taking the time to leave a review. We're glad you're enjoying the look and functionality of your app! Our team works primarily through ticketing - this way your request goes to the entire team to ensure speedy responses. With that said, we're more than happy to jump on the phone if there's something that would be more easily solved over the phone! Please drop us a note if you'd like to chat - support@aware3.com. Thanks again for the review!

March 2019

Ronaele from CrossWinds Church

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2019

Update my previous review

Absolute a great company with the best customer service!

Pros

Update on the Apple-Google changes. Our IT guy worked closely with Aware3 and Apple to solve the issue. Rep. is very thorough and his documentation of the resolution was shared with Aware3 to help others get through the process. Just want to say thank you to all parties, Rep., Aware3 and Apple for getting it worked out. Very happy with our results.

Cons

They are a developing app and there are many good features revealed on a regular basis.

Response from Aware3 of Aware3

Replied March 2019

Thank you so much for taking the time to leave an update... glad we could be part of working together to solve issues.

January 2018

Matthew from Revolution Church of KY

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Aware3 provides one of our most valuable tools for interacting with our members and guests.

Pros

The variety of features, ease of management, and integration with our backend database make this an ideal tool for our congregation. I love being able to quickly integrate existing tools from our website and CCB installation into our mobile app without having to manage multiple setups and multiple data stores. The support team is also very friendly, knowledgeable, and efficient.

Cons

I wish we could get updates more regularly - it is a bit frustrating to hear that a new feature was added that we could benefit from, but then have to wait 6 months for our next update.

January 2018

Doug from North Point Christian Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

We were looking to get a phone app for our church, along with online payments, and Aware3 did both!

Having a phone app for our church, along with payment processing.

Pros

For one low price, Aware3 provided us with both the phone app our church was looking for, along with online payments - even with a guarantee that we would receive at least as much or more in online payments as we'd be paying each month. We receive FAR, far more each month than we are paying for the phone app! Also, their online access to the features of the phone app are very easy to use and change whenever we need to. We are very happy with this software!

Cons

What I like least about the software is on the payment processing side - there is no easy way to edit our donor's information the way that we'd like to. For instance, if someone has a recurring payment but needs to change their credit card, the only way to accomplish that (that I've found) is to cancel the old transaction and create a new one with the new card. Another payment processor that we use gives us full access to our donor's records, where we can change their credit cards for them, update their payment amount, etc.

January 2018

Scott from WellSpring Christian Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Very impressive feature set, with a comparatively low cost (vs. the competition)

Pros

It integrates pretty darn well with Church Community Builders, our church's CRM solution. The key for us is the ability to send notifications to mobile devices, which Aware3 delivers at a price much less than that of the competition.

Cons

If I were to complain about anything, it would be that some of the features (live polling, chat, and outbound text) seem to be priced higher than their value. But we just choose not to use those features. I hope Aware3 doesn't use that as a model going forward...that the newest developments will only be available at higher pay tiers (vs. being included in the existing subscription cost).

The geo-targeted notifications are very hit-or-miss as well, although I understand that this may be more of a carrier problem than an Aware3 problem.

Finally, as a bleeding-edge Android device user, it sometimes get the feeling that the Aware3 app is designed / tested with Apple devices in mind first. But they've been very responsive about responding to (and fixing) Android bugs.

January 2018

Tim from Pure Word Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Our experience has been really wonderful! With giving and the app, our church has been blessed!

Giving became easier and increased and we get a church app! Very cool!

Pros

I love how easy it is to give! People find it so easy and they are surprised when they can simply text to give or use the church app. The church app has also been a blessing because people can use it for sermon notes and announcements! It has completely changed the way we preach the Word of God!

Cons

I wish the giving page (on mobile and desktop) would look more secure and more customized. I know you are trying to give it a clean look, but it's almost too clean. Having a statement, an image, or something, showing that it's secure would be wonderful! Also, I don't like how the downloads stat on the dashboard is not accurate. I wish I knew how many people actually downloaded the app and how many people use the sermon notes, and maybe even who has used it.

January 2018

Daniel from Life Bible Fellowship Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Great church app that's priced well for the features.

Great functionality at a solid price point for our needs.

Pros

The app they gave us is easy to update, looks good, and does everything we need it to. Their video, rss feed, form, and calendar options all integrate nicely with our systems, and anything that doesn't have a direct integration, you can link to your website seamlessly. It's great.

Cons

Would appreciate some different or more flexible visual options. The current look works for us, and I feel we've done well with it, but I feel it could look better.

September 2018

Barry from Bethel Baptist Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Great app for churches

Aware 3 has been a great company to work with. They are very quick to respond when I email or call, and they were very helpful in getting the app setup.

Pros

The features of the app are great for churches - you can include sermon notes, your church calendar, announcements, Check-In, online giving and more. The interface is very easy to use to manage it as well.

Cons

I wish that there were some way to have a Member Directory included so church members can interact on the app. There is a chat feature, so that is nice.

Response from Aware3 of Aware3

Replied October 2018

Thanks so much for your feedback, Barry! We recently added a member directory to our feature set - please reach out to our team at support@aware3.com for details! We really appreciate your review.

September 2018

Krissy from The Oasis Network

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Great for "start-ups"

We have had a good experience with Aware3. The app runs seamlessly with never any tech issues.

Pros

If you're looking for an app that you can launch quickly and easily, then you must consider Aware3. High level of functionality, but simple to set up.

Cons

Being able to set up the push notifications so that the entire messaging can be seeing when people receive the notification on their phones.

Response from Aware3 of Aware3

Replied October 2018

Thanks for taking the time to leave a review, Krissy! We're happy that you're loving the simplicity and functionality of your app.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

October 2018

Aware3 app for CP

Pros

It was great that we could design the app to match with our existing logos and look. It's easy to navigate and use the different buttons (forms, calendar, listen to podcasts, watch videos, etc.).

Cons

The first time you give using the app, you determine how you give (credit card or checking). It's nice that it automatically fills that in on the second use, but is difficult to switch if you don't want to give using the same method later on. And, for some reason, our "Give" button isn't even showing up right now; instead, I have two "Listen" buttons. ??

Response from Aware3 of Aware3

Replied October 2018

Hi there! Thanks for taking the time to leave a review. So happy to hear that you found the design process easy and are enjoying the features. Please send us a note at support@aware3.com so we can take a look at your Give feature! Definitely want to make sure donations are coming through seamlessly. Thanks again for your feedback!

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Aware3

Pros

Ease of use and setup. It's easy to manage features and quickly make changes.

Cons

I wish there were tighter integrations with Church Management Software (CCB). Profiles should be managed in CMS, but Aware 3 forces you to create a profile then reconcile.

Add and removing app features should be allowed by the church administrator. Not all features can be managed. There should also be a "preview" feature after making changes before pushing it out to live app.

I also wish the app can get updated much more frequently.

Response from Aware3 of Aware3

Replied October 2018

Hi there! We really appreciate your review. Admins are now able to add most features in the management portal (a recent change!) - please reach out to us at support@aware3.com so we can take a quick glance at your account and make sure all looks good! While we're limited by CCB's API, we appreciate your feedback about this. Thanks again for taking the time to leave a review!

January 2018

Mark from Journey's Crossing

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Best app software out there for churches!

Pros

Integrates seamlessly with our database system CCB), Customization features are almost endless. Customer support is the bomb!

Cons

If you are looking for an app that doesn't require any effort, this isn't it - it won't magically do what you want it to do. But it's almost there and the thing I like is it offers you control of some design, interface, and customization. Most of the rest are what they are and you can't change a thing without jumping through lots of hoops.