About Pastoral Care

Pastoral Care is an on-premise church management solution. The solution enables churches to manage communications and relationships with their members. Key features include venue management, child safety management, wedding registration, financial management, funeral registry, data import/export and more.

Pastoral Care enables users to add new families to the church’s database or add members to an existing family. The solution lets users track attendance trends by creating rolls for Sunday school, kids’ programs, home groups and youth programs.

Pastoral Care can record givings, issue receipts and create summary reports for attendance, total givings and the number of commitments for particular events. It also provides a user dashboard that ...


Read More

Supported Operating System(s):

Web browser (OS agnostic), Windows 10

30 Reviews of Pastoral Care

Average User Ratings

Overall

4.00 / 5 stars

Ease-of-use

3.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(13)

13

3 stars

(3)

3

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

August 2018

John from Texas Annual Conference

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2018

I enjoy this product because it helps me in my job as a Pastor when I visit.

To effectively carry out my job as a pastor.

Pros

It creates ways for me to effectively carry out Pastoral Care with others, in a variety of different contexts.

Cons

This software while helpful, requires long updates to the computer depending on the computer you upload the program to. That is probably the computer's fault and not the product, yet I thought it was worth noting..

Response from Jeem Services

Replied August 2018

Greetings from Australia Joh, thanks for your review of our product, we really appreciate the feedback.

February 2017

Jill from Churches of Christmas Gladstone

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2017

Caring for pastoral care

We have used this program for many years and seen it grow from good to great. With the cloud facility included now we have found it an invaluable tool for maintaining church records and making up to date information available and accessible to all staff at all times. The reporting capabilities are very powerful. The way the program works isn't always as intuitive as some other programs but easily learned. The privacy features are more than adequate and give confidence in using it. There are some features we don't use, for example the financial features. Being able to have multiple "churches" is a great feature and one we use to enable different groups to keep their own records. Overall this is a great program that saves us time, helps us keep track and stay people focused.

Pros

Powerful reporting tools. Great privacy protection. Keeps up to date information and data available at all times.

Cons

Not always ready to use.

Response from Jeem Services

Replied February 2017

Hi Jill, thanks for your review. We always love to hear how people are going with Pastoral Care.

January 2017

Trevor from Faith Works International

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

January 2017

Pastoral C 12

There are a few changes or inprovments I would like to sujest. One is, under the title 'individual condition' I think it woud be great to add 'member' as a choice. Because we have active people that call our church their home but they are not members.

Pros

user friendly

Cons

I do not find it easy to proform alot of the benifits in the program

Response from Jeem Services

Replied January 2017

Thanks for your review Trevor. For Membership we recommend using a Status, as this is intended for such categories. To learn more about usage of the various features, check out our video and audio tutorials for PC12 and PC13 at www.pastoralcare.com.au, look for the help menu there and select tutorials.

January 2017

Jenny from Bendigo Baptist Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Great product

We have found PC12 to be an amazing product that is an absolute gift to the church. The program does much more than we have even tried to do, the security is rock solid and support fantastic. I would highly recommend it.

Pros

Price, features, ease of use, security, flexibility, user manual.

Cons

If I open the program and then do not use it for a long period of time it will crash.

Response from Jeem Services

Replied January 2017

Thanks for your great review Jenny, always a pleasure to hear how Pastoral Care helps our churches!

January 2017

Scott from Gympie Wesleyan Methodist Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2017

PC 13 Usefulness

Pastoral Care has been a great addition to my office tools to manage our Church databases, directories and various ministries.

Pros

The latest edition is much easier to use than previous ones. The custom reports and directories are great and very easy to use now.

Cons

I would still like some more freedom to put some details into Custom forms without having to use a whole "group" of fields.

Response from Jeem Services

Replied January 2017

Hi Scott, thanks for your review. Yes, Custom reports has come a long way since we started them many versions ago, its great to hear how you are using Pastoral Care.