About Pastoral Care

Pastoral Care is an on-premise church management solution. The solution enables churches to manage communications and relationships with their members. Key features include venue management, child safety management, wedding registration, financial management, funeral registry, data import/export and more.

Pastoral Care enables users to add new families to the church’s database or add members to an existing family. The solution lets users track attendance trends by creating rolls for Sunday school, kids’ programs, home groups and youth programs.

Pastoral Care can record givings, issue receipts and create summary reports for attendance, total givings and the number of commitments for particular events. It also provides a user dashboard that ...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

30 Reviews of Pastoral Care

Average User Ratings

Overall

4.00 / 5 stars

Ease-of-use

3.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(13)

13

3 stars

(3)

3

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

August 2018

John from Texas Annual Conference

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2018

I enjoy this product because it helps me in my job as a Pastor when I visit.

To effectively carry out my job as a pastor.

Pros

It creates ways for me to effectively carry out Pastoral Care with others, in a variety of different contexts.

Cons

This software while helpful, requires long updates to the computer depending on the computer you upload the program to. That is probably the computer's fault and not the product, yet I thought it was worth noting..

Response from Jeem Services

Replied August 2018

Greetings from Australia Joh, thanks for your review of our product, we really appreciate the feedback.

February 2017

Jill from Churches of Christmas Gladstone

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2017

Caring for pastoral care

We have used this program for many years and seen it grow from good to great. With the cloud facility included now we have found it an invaluable tool for maintaining church records and making up to date information available and accessible to all staff at all times. The reporting capabilities are very powerful. The way the program works isn't always as intuitive as some other programs but easily learned. The privacy features are more than adequate and give confidence in using it. There are some features we don't use, for example the financial features. Being able to have multiple "churches" is a great feature and one we use to enable different groups to keep their own records. Overall this is a great program that saves us time, helps us keep track and stay people focused.

Pros

Powerful reporting tools. Great privacy protection. Keeps up to date information and data available at all times.

Cons

Not always ready to use.

Response from Jeem Services

Replied February 2017

Hi Jill, thanks for your review. We always love to hear how people are going with Pastoral Care.

January 2017

Jenny from Bendigo Baptist Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Great product

We have found PC12 to be an amazing product that is an absolute gift to the church. The program does much more than we have even tried to do, the security is rock solid and support fantastic. I would highly recommend it.

Pros

Price, features, ease of use, security, flexibility, user manual.

Cons

If I open the program and then do not use it for a long period of time it will crash.

Response from Jeem Services

Replied January 2017

Thanks for your great review Jenny, always a pleasure to hear how Pastoral Care helps our churches!

January 2017

Trevor from Faith Works International

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

January 2017

Pastoral C 12

There are a few changes or inprovments I would like to sujest. One is, under the title 'individual condition' I think it woud be great to add 'member' as a choice. Because we have active people that call our church their home but they are not members.

Pros

user friendly

Cons

I do not find it easy to proform alot of the benifits in the program

Response from Jeem Services

Replied January 2017

Thanks for your review Trevor. For Membership we recommend using a Status, as this is intended for such categories. To learn more about usage of the various features, check out our video and audio tutorials for PC12 and PC13 at www.pastoralcare.com.au, look for the help menu there and select tutorials.

January 2017

Ian from Caboolture Region Uniting Church

Company Size: 51-200 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Restoring control to church records

In 2007 The Caboolture Region Uniting Church sought to find software to manage membership details and to develop communication processes that worked more effectively with our members. The Pastoral Care program opened up other opportunities to manage congregational life and to respond to other problems within church management and administration. We have been using Pastoral Care since 2008 to initially manage membership rolls. As our use developed and the training for the use of Pastoral Care Program through the training programme in Toowoomba that particular year, we have increased the database of membership details to suit the management of three congregations. Today the program manages Rolls, Email communication on a weekly basis, Rosters for congregation worship preparation, Membership directory, Blue Card registration, Congregation and membership reporting for statistical purposes. We are starting to utilise the visitation and care of members this year as we commence ministry with two ministerial agents. This will allow better security of internal communication of pastoral issues. The resources for financial, library, venue booking and asset register are yet to be explored, as at this point they are managed by other methods.

Pros

Ease of use and seamless updates

Response from Jeem Services

Replied January 2017

Thanks for your comments Ian, Great advise to start small and work your way up, as our software does do so much when you get into it!