About Planning Center

Planning Center by Ministry Centered Technologies is a suite of cloud-based applications that are used to support team leaders and members in planning, scheduling and managing church programs and events. The solution’s “Services” module supports tools to keep media organized. Users can upload and tag media and files to locate the right song or video for your service, then schedule and stay in contact with team members overseeing or participating in that service.

Planning Center provides a “Resources” module that allows leaders to reserve rooms and publish event calendars to manage church resources. The events, rooms and resources have their own calendar feed that syncs with calendar programs, including Outlook, iCal and Google Ca...


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Supported Operating System(s):

Web browser (OS agnostic)

842 Reviews of Planning Center

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(616)

616

4 stars

(205)

205

3 stars

(25)

25

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 842 results

January 2020

Darien from Gateway Alliance Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

High quality Church Management Software with a few areas for growth

Overall, Planning Center is a fantastic platform that offers a number of robust features and solutions for most of your church management needs! With the numerous optional aspects of PC such as services (service/event management), groups (small group management), people (database management), check-ins (attendance management) & giving, this platform is essentially a one-stop shop for most of your church management needs!

Pros

Planning Center is an extremely useful & powerful tool that really helps simplify & improve my everyday workflow; one that is clearly committed to excellence and consistently striving to improve their platform. Planning Center creates an easy-to-use platform for a number of different needs - including planning services, organizing teams, managing a database of people, kids check-ins, and a simple group organizational platform; all of which helps create a simple, cohesive, one-stop-shop for church management. All in all, there are very few things a church would need to do that planning center could not help them accomplish (see below); and with the Planning Center team constantly accepting feedback & looking for ways to improve the platform; this is an excellent piece of software that every church should consider getting!

Cons

While Planning Center offers a robust set of powerful features, it has a steep learning curve that some users may find difficult. While fairly intuitive, it carries so many different features; some of which don't appear to have any documentation or explanation, that it can be overwhelming for a first time user or someone who struggles with technology. That being said, once it is setup properly the majority of these problems go away. Planning Center also offers an intriguing Event Management platform called "Planning Center Registrations" - which is essentially a less-intuitive and much more complicated version of Eventbrite. While the Registrations platform ties in with the rest of the Planning Center platform; we have found it to be extremely difficult to setup properly; with a very confusing event configuration UI. Potentially, this is a part of the platform that I simply need to learn; but the fact that a platform like Eventbrite offers a similarly priced & very simple interface makes me less likely to ever use Registrations. My only other complaints about this software is the fact that Planning Center necessarily collects so much personal data about people; yet it does not offer simple admin tools such as 2FA or password guidelines for upper-level account editors & admins. This lack of optional security settings is concerning, as it creates a risk for low-quality passwords that could simplify data leaks from the platform.

Response from Planning Center

Replied January 2020

Hey Darien, We just wanted to reach out and say that we are sorry that the Registrations product has been difficult to figure out. We have many resources designed to help people get started with all of our products, including Planning Center University, our help documentation, and our support team. All of those resources are 100% free for customers and non-customers alike. If you have any specific aspects that you are struggling with please don't hesitate to reach out and let us know. Our support team would love to help you find a solution, and if they can't they can send a feature request along to our product team. You can reach the support team at any time by clicking on the "?" in the top right hand corner of any of our products.

October 2019

Ryan from Harvest Christian Fellowship

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

October 2019

Best Church Management Option

Overall, it's really helped us manage our church. We use it for scheduling, groups, workflows, emails and tons more and it really works exceptionally well for us.

Pros

Planning center seems to be designed to be easy to use first, and to have all the features second. I appreciate this because a lot of the alternatives end up being too difficult to use, PC is great for the end users.

Cons

I guess the only thing is that there are a few features they don't have yet that I would like to see, like more automation and a bit more flexibility on user permission management

October 2019

Josiah from Faith Chapel

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

October 2019

Is Planning Center the way to go?

Overall, I think Planning Center is a good product...when you figure something out and it does what you want it to do, it's amazing. It's just getting to that point which is the pain for the majority of the time. Because there's a different "Platform" for each area Planning Center has, "Services" "People" "Groups" "Registrations" "Check-in's" so forth...they are similar but not 1 platform.

Pros

There is so much that Planning Center can do. I love that there is a way to get pretty much anything I want to do done. It's also the major giant when it comes to church systems and platforms.

Cons

The reason I chose this software to speak to is because of a major issue I've had with planning center which is, duplicating what I'm able to do with other people. It's quite difficult replicating ALL that Planning Center can do. In my line of work, getting multiple people to do what I do is GOLD...with Planning Center, I spend a lot of my time looking at tutorial videos and in the help menu trying to figure out how to do something that I'm almost positive it can do. So, when raising up other leaders to use Planning Center, they are often left frustrated and decide to just not. Not to mention, when I have somebody in charge of Planning Center for our ministry, they usually last no longer than a year, before they burn out. The reality is, planning and working directly with volunteers is an ANIMAL in itself. Dealing with people cancelling, forgetting, double booking, or complaining is no fun job for any scheduler...so dealing with certain frustrations with Planning Center is the last thing that individual wants. So what's the solution? Perhaps share the work-load with multiple people doing the scheduling...however, we never get to that point because of the difficulty of the program to the average volunteer. It's not impossible...but it's also not easy. I consider myself pretty computer savvy and every now and again during big events I assist the scheduler for that specific event and even though I've used Planning Center off and on for years...I'm always left frustrated.

Response from Planning Center

Replied October 2019

We certainly don't want you to have stress when it comes to training others using our products. Something we've done recently to help with this is to make our Planning Center University courses more accessible. We recommend that you have new leaders/volunteers to review these courses. It will help set in all on the path to success! https://planning.center/university

December 2018

Karen from Center of Praise Ministries

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

December 2018

Part of it Works for Us

At this point, it is used in a minimal way, to lay out our order of service and schedule 2 ministry teams out of the 10+ teams that serve at each of our services.

Pros

Makes scheduling and organizing our order of service very simple for the administration team. When an item such as teaching changes from 30 minutes to 40 minutes, the modifications are easy to implement without having to recalculate the time of day from one item to the next. When that same item is moved someplace else in the order of service it's a simple drag and drop and all times for the service are automaticallly adjusted.

Cons

Not a great tool for our volunteers. The scheduling module is a little difficult to train volunteers to use. They all give it a shot but most revert to using excel spreadsheets. Report templates, unless you are an html programmer, aren't flexible enough to give me the layout I am looking for. We tried to use it to check in our children but the unreliability of connecting and printing name tags caused huge delays, aggravated our parents and frustrated the volunteers. I am advised they have resolved that problem, however, due to their prior experience our children's church isn't willing to give it another chance.

Response from Planning Center

Replied December 2018

Hi Karen, Thanks for the review! Our support team is able to help you with some parts of coding those reports if you'd like to reach out to them for help, and give them an example of how you would like your report to look. They would also be able to give you some tips for making scheduling volunteers easier in Services. Sorry to hear that hardware issues were keeping your Children's Ministry from using Check-Ins efficiently. If they're willing to give it a second chance in the future, we'll be glad to help troubleshoot those problems up front.

October 2019

Jason from Teach 2 Teach

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2019

Unique, Full Featured, and Time Saving

This is a necessary piece of software. Even with the occasional bugs, you need it if you're in church leadership.

Pros

I'm a worship leader, so I use the scheduling, chord-chart features, etc. Music Stand and Services, mostly. The auto-scheduling saves so much time. So does Music Stand with the key changing features and chord chart sharing. It's great how the whole church can use this.

Cons

Every once in awhile there will be a bug on Sunday mornings. Each worship team member has his own iPad with the set. If I change a key or make an update, sometimes it doesn't update on each iPad. Also, sometimes when I change the page, it will change the pages wrong on the other iPads. This can cause some pretty bad disasters on stage... There are workarounds and these problems are intermittent. It's still frustrating.

Response from Planning Center

Replied October 2019

Thanks for your review Jason! Our support team would like to help you with those issues you pointed out. That is not normal behavior and we'd like to get those resolved!