About SimpleChurch CRM

SimpleChurch CRM is a cloud-based church management solution designed for small and midsize churches and ministries. It offers event scheduling, attendance management, marketing campaigns and messaging functionalities within a suite. Mobile apps for iOS and Android devices are also available.

The member records feature lets users record member information such as photos, notes and documents. Users can also group members based on attributes such as physical location. The software offers interaction management which helps users to track outreach such as phone calls, emails and letters. Users can also flag member profiles for follow-up contact.

The attendance management module lets users record attendance using paper sign-in sheets that can be entered ma...


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Supported Operating System(s):

Web browser (OS agnostic)

32 Reviews of SimpleChurch CRM

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(20)

20

4 stars

(7)

7

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 32 results

January 2018

Justin from Faith Baptist Church of Skagit Valley

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

Very good tool

Affordable database management - organized several needs in one place (including attendance reports, online giving statements, check-in, mass contact, etc.)

Pros

Simplicity in data management for churches. This software is so easy to learn and use. Access to the information and tools via web browser or phone app is also simple and convenient.

Cons

Their options for how to use the database are limited. From time to time, we want to run a certain type of report or create a directory, but we can't do exactly what we want. Most of the time, it is close enough to be satisfied.

March 2020

Joshua from Rodgers Baptist Church

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Lots of features for the money

Anytime we have had a problem, the support team has been quick to help us and get us moving forward.

Pros

When we decided to use SimpleChurchCRM, one of the leading factors for us was the integration of online giving with keeping donor records. We were combining two administrative positions into one, and the added features of SimpleChurch saved us weekly labor hours. The communication tools (text messaging especially) has been invaluable for our ministry. One thing I can truly say is that the developers are constantly working to improve the software. The cloud-based nature and user apps are incredible for working on the go. It helps our staff when we need to work remotely and allows our members to have instant access to an up-to-date directory.

Cons

The email writing process (for group communications) leaves room for improvement. You can’t just drop in graphics without them being on the web somewhere already and the formatting options leave a lot to be desired.

Reasons for Choosing SimpleChurch CRM

The price and features fit our needs.

April 2020

Joy from Volusia County Baptist Church

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

3.0

Functionality

2.0

April 2020

Better than Nothing

For the most part it is a good software. It will work for now.

Pros

(1) Having member information at our fingertips. (2) Combined Giving Portal that automatically populates with our members giving records. (3) Attendance records (when they work)

Cons

(1) Many times devices can't access member information. Random members will populate but not the ones we are searching for. (2) Different devices reflect different data (example: I show attendance 100 and the person standing next to me shows on 82). And yes, each of us have logged out and logged back in... nothing changes except sometimes it is worse after logging back in. (3) The Giving portal is not user friendly for the *business side. It is a waste of time and troublesome to contact each giver when they select OTHER as a giving category. All because SC will not allow there to be a fill in the blank feature when selecting OTHER. (4) Not to mention the lack of communication on the Giving Portal reports. If SC is going to take back money, it should be reflected on a report. Instead I have to submit a Support Ticket to find out why the reports don't balance with the money actually deposited. That is basic reporting-show everything. (5) Many times reports are missing. We can't close out the month on the finance side because we don't know where to apply the monies given.

March 2020

Debra from Morningside Church

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

SimpleChurchCRM is Simple!

Amazingly satisfying.

Pros

Simple Church is just that; simple. The ease of learning the software, importing from old software, using the software....It is all clean, easy and performs exactly how we need it too. Customer support at SimpleChurch is also amazing. Whether it is a phone call, an email, or by using one of the many video tutorials, SimpleChurch is readily available to help however they can.

Cons

We have just begun looking at using the app feature. We are not too impressed that we cannot tweak the app to make it look like us, and hope that SimpleChurch changes those capabilities soon.

Reasons for Choosing SimpleChurch CRM

The simplicity and the ease of transferring information from one format to another.

Response from SimpleChurchCRM

Replied April 2020

Thank you for your review, Debra! We are thrilled you love our product! Are you using the Ministry One app? We are continuing to tweak functionality so you may be able to customize it more in the coming days.

March 2020

Jane from CrossRoad Church

Verified Reviewer

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Easy to navigate / GREAT Customer Service

Smooth and as problem-free as humanly possible.

Pros

Right from the start - exporting data from our old system into Simple Church was made easy by the support staff. Customer Service is phenomenal! They made the set-up process a breeze and continue to give A+ customer service each time any of our staff have ever called. The program is easy to navigate and use daily. Even the phone app is great and makes life easier for our Care Pastor and team who are out in the field visiting sick members. Their address links to Google Maps which makes it a breeze to find their homes.

Cons

The only part I'm not 100% satisfied with are some of the reports available. Our denomination requires specific reporting and I have had to get creative in way to pull out the information that is required. Customer Service is THE BEST and they help me find ways to get what I need. However, if Simple Church discovers that other customers are having the same issues, they will make programming changes to make that report or service available in the future.

Reasons for Choosing SimpleChurch CRM

We checked out many other options (I can't remember all the specific names) but after talking with other churches using those other software companies, SC had the best personal reviews. Simple Church had the best ratings and after talking with a few of their churches currently using it, we chose them. So very glad we did!