About SimpleChurch CRM

SimpleChurch CRM is a cloud-based church management solution designed for small and midsize churches and ministries. It offers event scheduling, attendance management, marketing campaigns and messaging functionalities within a suite. Mobile apps for iOS and Android devices are also available.

The member records feature lets users record member information such as photos, notes and documents. Users can also group members based on attributes such as physical location. The software offers interaction management which helps users to track outreach such as phone calls, emails and letters. Users can also flag member profiles for follow-up contact.

The attendance management module lets users record attendance using paper sign-in...


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Supported Operating System(s):

Web browser (OS agnostic)

49 Reviews of SimpleChurch CRM

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(33)

33

4 stars

(11)

11

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

January 2018

User Profile Picture

Justin from Faith Baptist Church of Skagit Valley

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

Very good tool

Affordable database management - organized several needs in one place (including attendance reports, online giving statements, check-in, mass contact, etc.)

Pros

Simplicity in data management for churches. This software is so easy to learn and use. Access to the information and tools via web browser or phone app is also simple and convenient.

Cons

Their options for how to use the database are limited. From time to time, we want to run a certain type of report or create a directory, but we can't do exactly what we want. Most of the time, it is close enough to be satisfied.

June 2020

Wilhelmenia from Church On The Living Edge

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

SimpleChurch Has Made Our Lives Simple

Our over all experience is a great one. SimpleChurch is really simple to use and if you have a problem, there is someone readily available to help you. Thanks SimpleChurch.

Pros

The best thing that I love about SimpleChurch is the ease in entering and running reports. You can absolutely get all the information you are looking for at a glance. Coming from software that was not church friendly, simple really is the name of the game. We love it.

Cons

The one thing I didn't like was how hard it was to upload our contribution letter for year end. We called support and they walked us through.

Reasons for Choosing SimpleChurch CRM

Our Administrator took a look at it and asked us to review it and what we were able to do in the trial was great.

Reasons for Switching to SimpleChurch CRM

There was information we needed to add in on our members and there wasn't any place to put it. End of year reports were hard to run accurately.

April 2020

Joy from Volusia County Baptist Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

3.0

Functionality

2.0

April 2020

Better than Nothing

For the most part it is a good software. It will work for now.

Pros

(1) Having member information at our fingertips. (2) Combined Giving Portal that automatically populates with our members giving records. (3) Attendance records (when they work)

Cons

(1) Many times devices can't access member information. Random members will populate but not the ones we are searching for. (2) Different devices reflect different data (example: I show attendance 100 and the person standing next to me shows on 82). And yes, each of us have logged out and logged back in... nothing changes except sometimes it is worse after logging back in. (3) The Giving portal is not user friendly for the *business side. It is a waste of time and troublesome to contact each giver when they select OTHER as a giving category. All because SC will not allow there to be a fill in the blank feature when selecting OTHER. (4) Not to mention the lack of communication on the Giving Portal reports. If SC is going to take back money, it should be reflected on a report. Instead I have to submit a Support Ticket to find out why the reports don't balance with the money actually deposited. That is basic reporting-show everything. (5) Many times reports are missing. We can't close out the month on the finance side because we don't know where to apply the monies given.

June 2020

Mark from Volusia County Baptist Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Most efficient CMS

Our visitation ministry was revitalized by using the interactions on prospects and church members. This module was probably the single most important reason I chose to choose SimpleChurch over all the other church database programs on the market.

Pros

The App is amazing! Interactions are invaluable. Attendance module is powerful. Mass contact is easy to use and effective. Giving reports are the clearest and best I have seen. We are ready to launch our child check-in in a few weeks as well as the new Ministry One App. Keep the improvements coming!!! SimpleChurch has refused to sit still and stagnate for which I am thankful.

Cons

Calendar modular had some great concepts for communicating events to department directors but its interface was awkward and somewhat stiff to put into actual use. I understand they are working to improve it. We are not using it at this time but look forward to seeing how it can be remodeled.

Reasons for Choosing SimpleChurch CRM

Interaction outreach reports, ease of operation, mobile app, YouTube tutorials, price point, attendance/absentee reports, mass contact features, child check-in, multi-level restrictions. These are some of the hardest-hitting home runs that SimpleChurch had to offer for our ministry.

Reasons for Switching to SimpleChurch CRM

Unbending reports and lack of helpful response from customer service.

March 2020

Jane from CrossRoad Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Easy to navigate / GREAT Customer Service

Smooth and as problem-free as humanly possible.

Pros

Right from the start - exporting data from our old system into Simple Church was made easy by the support staff. Customer Service is phenomenal! They made the set-up process a breeze and continue to give A+ customer service each time any of our staff have ever called. The program is easy to navigate and use daily. Even the phone app is great and makes life easier for our Care Pastor and team who are out in the field visiting sick members. Their address links to Google Maps which makes it a breeze to find their homes.

Cons

The only part I'm not 100% satisfied with are some of the reports available. Our denomination requires specific reporting and I have had to get creative in way to pull out the information that is required. Customer Service is THE BEST and they help me find ways to get what I need. However, if Simple Church discovers that other customers are having the same issues, they will make programming changes to make that report or service available in the future.

Reasons for Choosing SimpleChurch CRM

We checked out many other options (I can't remember all the specific names) but after talking with other churches using those other software companies, SC had the best personal reviews. Simple Church had the best ratings and after talking with a few of their churches currently using it, we chose them. So very glad we did!

Reasons for Switching to SimpleChurch CRM

We needed something that was more user friendly, had more versatility and would stay current with the future changes.