Glofox Software


 

Glofox is a gym and studio management and app solution, designed to cater to the unique needs of gyms, fitness, yoga and pilates studios. The solution helps gym and studio owners improve admin tasks such as class scheduling, member management, billing, reporting and check-in.

Glofox allows gym and studio owners to drive bookings through a dedicated Member App on iOS and Android devices. Members can book and pay for classes, courses, appointments and memberships through a mobile app and a website portal. The same portal can be connected to the social media pages, so members can book and pay straight from the social media accounts. The solution helps users keep track of schedules, memberships, bookings and payments.

Glofox provides a reporting feature that helps users review key metrics such as membership sales, attendance rates and failed payments. Users can also keep their members engaged and inform them of changes through app notifications and messages. Pricing is per month and paid quarterly.

 

Glofox - Admin dashboard
 
  • Glofox - Admin dashboard
    Admin dashboard
  • Glofox - Booking list
    Booking list
  • Glofox - Custom member app
    Custom member app
  • Glofox - Mobile booking
    Mobile booking
  • Glofox - Mobile payments
    Mobile payments
  • Glofox - Report builder
    Report builder
Supported Operating System(s):
Web browser (OS agnostic)

157 Reviews of Glofox

 

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Software Advice Reviews (17)
More Reviews (140)

Showing 1-17 of 17

Christopher from Mr. Clone
Specialty: Corporate health
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Good product with set up help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how they offer you the support on set up for 1.5 hours.. It makes my job easier for my clients that I refer over to get their POS software. Easily get your store up and running with some awesome features USA hours and 24/7 customer service which I have not had to use yet..

Cons

Just my personal opinion I just hate to pay a monthly fee but for what you are getting in this package compared to others.. Must say the value is there

Review Source
 
 

Heather from The Body Barre
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Easy to use and support is very helpful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend Glofox because they are working to fix the things that are missing and are making improvements to the software. Plus it is so easy to use!!!

Pros

User friendly, Support is prompt and helpful, clients with membership find it easy to book class, check in kiosk is great, very easy to use and set up.I am not a tech person and I had no trouble. I had a glofox specialist help me with any questions and set up for the first month. I can still contact him now if I need anything

Cons

missing some features that would be helpful when holding free events, app tells new clients that they are not eligible for a class instead of redirecting them to membership or package options so clients have to go to memberships first before they can book a class, needs to be all one step. no good way to have childcare schedule so have to set it up as a class and clients get confused.

Review Source
 
 

Mohammed from MYGYM
Specialty: Sports facilities
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Amazing Membership Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Super easy to use and the app associated makes its great for our members (booking classes, check push notifications from us, and paying for services).
Support are awesome, our account manager is the man, always ready to help us through any problems or questions.

Cons

Like any new software system, just takes getting used to, but other than that nothing that bad. Support team are amazing and help you through it all.

Review Source
 
 

Adam from 28:Tenn Fitness, LLC
Specialty: Personal training
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

I May Be the Wrong Guy to Ask

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Although I've invested little time in becoming more proficient, the support provided by my representative, has been good.

Pros

I like most that it keeps track of my appointments. Specifically, how many sessions a client has left and when clients' memberships expire. That being said, creating and selling memberships, including charging, is a fantastic feature.

Cons

Although I find it a little confusing at times, e.g., creating a membership, class, or course, admittedly, I've invested little time in becoming proficient in this.

Review Source
 
 

Vanessa from Bobbi's Pole Studio
Specialty: Health club
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

A breath of fresh air

Ease-of-use

Functionality

Product Quality

Customer Support

I actually believe that their after sales service would be as good as their caring "sales" experience because even though support team knew it wouldn't work for me he still really helped me, and took the time to work out what I wanted to see if they could do what I needed in the future and pointed me in the right direction, companies like this are few and far between, I WANT to work with them! I'm a raving fan even though they can't help my weird business model!! x

Pros

After contacting 18 CRM companies (and getting robot responses) Glofox was immaculate! support team truly took the time to understand my business and was so honest and helpful, can't rate them highly enough

Cons

It doesn't fit with my business at the moment (I'm a tricky customer) but hell, if it did, I'd be with them 100%....I really rate them

Review Source
 
 

Kellie from KD Fitness
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

GLOFOX is the new GO TO

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would really recommend Glofox for anyone interested in bringing booking systems online to their gym etc. We love it and our members find it so handy to use.

Pros

Glofox is easy to use & the webinars are brilliant help to getting set up! Been using it in our gym the past few months and we've had zero issues. Any query I had, I was replied to ASAP which was great.

Cons

tbh i've no cons about this app. Glofox is so easy to use and I would recommend to anyone asking about it.

Review Source
 
 

Audrey from Urban Asanas
Specialty: Yoga studio
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Happy we made the switch!

Ease-of-use

Functionality

Product Quality

Customer Support

We spent a long time researching different studio software options and Glofox has definitely helped us make big technological strides forward from the app to check in kiosk capabilities. Though the retail aspects are second tier, these aren't our top priorities either at the moment. Would definitely recommend trying the demo and exploring Glofox to other yoga studios.

Pros

The interface for both our staff and students has been far more intuitive and easy to use than our last program. The reporting is clear and the app has inspired more online bookings for classes. Check in is starting to run more smoothly giving our teachers more time to focus on class and less time dealing with frustrations with a clunky system at the desk. The way the system is set up also allows individuals to navigate it in different ways that make the most personal sense to them rather than forcing everyone to learn the exact same steps. Customer service has been very attentive and responsive as we've made the transition to Glofox which is much appreciated. We have felt supported through the whole process so far. The more we learn about the program the more customized we've made it to our needs which has been great.

Cons

The only cons so far are minor tech capabilities we're hoping to see evolve soon. You can only sell one retail item at a time, though there are some work arounds. We would also like to be able to check our teachers and staff into class and sell them retail items without creating separate student profiles. In the grand scheme of operations these are small details that haven't derailed us and we look forward to seeing upcoming changes with the program.

Review Source
 
 

Conall from Fe fitness rathfarnham
Specialty: Gym
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product and would recommend to a friend.

Pros

Makes running my gym alot easier. And the customer support (Adam) has been very helpful and understanding with it.

Cons

There is absolutely nothing wrong with this product. Sometimes there is issues with the app but I feel they are just some small glitches and seem to get fixed within the day.

Review Source
 
 

Wendi from FIT & FIT-X
Specialty: Gym
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Great for small fitness centers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Glofox is simple and easy to use. If you have questions their support team is fast and are able to help with any issues.

Pros

The app on the phone so I am able to track attendance and emails letting me know who has signed up for what class is awesome.

Cons

When there is an issues for instance with the app it could take till an update to be fixed. There are no other cons.

Review Source
 
 

Nicholas from Jefferson University
Specialty: Gym
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Great Value- Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Customer Service: It nice having a human to actually talk to when problems do arise. Being able to communicate with someone makes the PR that much better and alot easier to use and get help for the program.
Ease of use: This program is simple yet amazing. It is super easy to understand and really makes Clients and managers lives much easier

Review Source
 
 

Niamh from DIT Fit2Go Club
Specialty: Campus fitness centers
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Fit2Go Club App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Glofox developed a members management software with an integrated booking and payment system providing our fitness club with the perfect business solution.

Pros

The App is easy and convenient for our members to use.
The best feature of our new Fit2Go Club App is that it was a custom branded mobile app with our own branding that could be downloaded from both Google Play and Apple stores.

Cons

Ideal solution for our needs - no specific cons.

Advice to Others

Given that our primary demographic and the prevalence of App and mobile phone usage by students, this is the perfect solution for us.

 
 

Greg from High Definition Fitness
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Booking/ Management application for smart phones

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

High Definition Fitness has been open for a little over two years. At the beginning, we took bookings for fitness classes over the phone. This became unrealistic as HD Fitness grew and grew. Glofox developed a booking application for the gym and it gives the power to members and 'pay as you go' clients to book fitness classes up to a week in advance without having to contact us directly.

Pros

The application has saved us a lot of time which can be utilised doing other tasks in the day to day running of the gym.

Cons

The staff at Glofox were always on hand to answer any questions we had regarding the app and their support network is top notch! Can't fault it!

Advice to Others

Glofox were a pleasure to deal with during the development stages of the app and with training on how to use it to our maximum benefit. So even if you're not really strong on the tech front, this will be the perfect solution for your gym.

 
 

Claire from Wicklow Yoga
Specialty: Yoga studio
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

It's made my life easier and my clients love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After doing a whole lot of research I came across Glofox. I have been signed up with them for a year now and to be honest I've not looked back.The software does everything I need and more.
Customer support is 100% and that has been consistent throughout the year. They have always been friendly, patience and very helpful, for that alone I would recommend them.
I love using the software but what is better is my clients love the app. I was redesigning my website and thought it was a novelty, but actually it has been much more than that.
I am very happy with Glofox and would highly recommended them.

Pros

It's easy to use, clients are really impressed with the app. Its cuts down on admin so saves me time. I can now reach everyone with push notifications and clients can be responsible for their own classes which again saves me a number of emails and calls.

Cons

I would use the shop if there was a shipping option. To allow therapists to be able to access their part of the app to adjust their personal schedule.

Advice to Others

Go for it!

 
 

Tricia from Devine Fitness
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

So easy to use for both myself and my clients , thumbs up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'm not very good with technical stuff so I didn't think an app would be good for me, might give more stress than it's worth. I was wrong , it's fool proof (example- ME !!!)

All my clients tell me how good and easy it is to use, I'd be lost without it now, 90% of my customers use it to book with me and I can see how classes are doing for the week ahead. Payments go through very speedy from customers. Can't fault it , wouldn't have a business without it now.

Pros

Easy to use

Cons

Payments don't reach my bank until the following week but I don't think that's Glofox's fault.

 
 

Junior from TA Fitness
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Committed to helping your business succeed. 10/10 Glofox!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My experience with Glofox has been fantastic. The training was very easy to follow and their support team made sure I had everything I needed to get up and running - very understanding and always happy to help out with any queries.

Pros

The admin dashboard makes it really easy to keep track of my class schedule, memberships, payments and overall member activity. If you want to spend more time than ever before with your clients helping them achieve their goals, you need a system like this! The reporting section of the dashboard makes it effortless to monitor our performance: sales (by class, membership, course or even trainer), first time visits, bookings and attendances etc. This is great for identifying areas of the business that have room for growth. The app itself is so simple for our members to use. They can easily book their class or course and even pay for it straight through the app. If there's an update or news that I need to circulate fast, I can do it with the app, minus the hassle of calling up clients or wondering if they opened the email or not. These push notifications through the app are a great way to promote new classes or courses too. People see our messages on the home screen of their phone almost as soon as we send them and they can book in on the exact same platform. The perfect way to increase bookings and keep the momentum going! Not to mention, a great way to generate new leads. We can promote the app and encourage potential members to download it and get a taste of what we have to offer.

Cons

It would have been great if we found Glofox sooner!

Advice to Others

Don't overlook a software like this and what it could mean for your business. The team at Glofox are committed to helping you stay ahead of the competition. The value of that alone is so much more than what their competitors have to offer. 10/10 Glofox!

 
 

Emma from Yoga with Emma
Specialty: Yoga studio
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

It's Engaging and Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Since opening my Yoga business 4 years ago, I found keeping my students engaged and keeping on top of my cash-flow was challenging. From working in some yoga studios I was using their online booking systems to check in students and payments. I found other systems cumbersome to do the most simplest task.
One studio I hold yoga classes was (and still is) using Glofox and thought this was so much easier to do book, check in and receive payments, all online! I contacted Anthony from Glofox and showed me how easy it is to set up, and share with my clients.


Pros

Payments are processed by another Irish company called Stripe. This is an additional module to the Glofox suite but it is coupled with the simplicity and seamless completion. This gives me and my clients an Excellent Customer Experience.

Cons

If I do encounter issues with memberships and sometimes issues with students not able to book a class, support is only an email away or on their website, with a very quick response it is sorted. No delay and supporting the above mentioned, Excellent Customer Experience.

Advice to Others

I would be happy to recommend Glofox to Freelance Yoga and Pilates teachers as well as existing Yoga studios.

 
 

Kacper from Lifestyle Studios
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Excellent Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product, great customer service. Our members love the app, the first thing they always mention is the ease of use and professional design. It has everything we need from setting up membership subscriptions, pre-paid memberships to class bookings, courses, offers, promotions and much more. Delighted with the product, I would highly recommend Glofox to anyone looking for a membership management app.

 
 
 
Showing 1-20 of 140


November 2018

November 2018

Nightmare of an app! Nothing works peorperly. Issues daily

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The marketing campaign was nice. The discounted prices were nice. The app looked clean. What the app and glofox claimed to do seems very useful. However, the reality is quite different.

Cons

The issues are far too many and far too frequent, but here is a summary:

1. Customers are still unable to book some classes

2.All the reports are completely wrong. From revenue generation, to members, to leads, to no shows, literally nothing works.

3. We have a huge discrepancy in our revenue. 2/3 of the revenue reported by glofox is wrong.

3. Memberships don’t work

4. Promos don’t work

5. Clients have been wrongly charged

6. We aren’t able to call customer support for help because they almost never answer

7. It takes forever for glofox to finally fix very urgent issues that are hurting our operations. We still have some issues that are not solved yet.

You are far better off not having an app than having glofox.

Review Source: GetApp
 

Ronan from 3XB Training
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Perfect fit for my classed based fitness business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The platform enabled to grow my business from zero to profitable in under 6 months. While there were some bugs on the legacy app/software these have been ironed out and I have not had an issue in several months.

Pros

Easy for customers to use and pay
Easy for me to set up
Great new leads management feature just launched
Great in app marketing features
Easy website integration
I have recommended this software to a friend and they are switching their entire plaform to Glofox.

Cons

There are a few reports I'm after that I've heard are on the way.

Review Source: Capterra
 

Tony from YMCA
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Run your business in the palm of your hands!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I don't have to be at the gym to handle all the business part of life. I can do it at the beach!

Cons

If you don't take your time to look through all the options it can be difficult to navigate through it.

Review Source: Capterra
 


October 2018

October 2018

Convenient app

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I use it to register for fitness classes on the go. So convenient!

Cons

Nothing. Everything works great and smooth!

Review Source: Capterra
 

Karen from Fitness gym
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Glofox for Gym Users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use
Easy to set up classes, courses etc
Easy to see all members in one place
Communicate to all users

Cons

would like to see better reports
For maybe there be an option to have like a clock in key ring or card for members to use when enter the gym
and option to have this on tablet for members to check themselves into class, as a lot of time is wasted on this manually

Review Source: Capterra
 

Marianne from The Joy of Yoga
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

I'm a big fan

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Loved it. It was fun dealing with the team and the software is a doddle.

Pros

It's simple, streamlined and integrates well with the app.

Cons

Oh there are a few mismatches between the web and the app (non-branded) and the lack of ioS for GloFox Pro however I am confident these things will get ironed out.

Review Source: Capterra
 

Kieran from SOFplatinum
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

So far so good, easy to use and easy to communicate with the support staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use. Fast check out process. Easy to build a profile for clients and generate payments. Much more user friendly when compared to other products on the market.

Cons

So far no major problems. Occasional glitch on the integration end when uploading our POS from our website.

Review Source: Capterra
 

Darin from Unique Health and Fitness

May 2018

May 2018

The support team have been absolutely brilliant and made the transition so easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to see revenue and also to be able to see what payouts are on the way to my bank. It just helps with managing the business so much better.

Cons

I would like to be able to have a section where the client can view their fitness details and the ability to sell online content.

Review Source: Capterra
 


May 2018

May 2018

Amazing Customer Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is the first review I've ever written for a software I didn't purchase. I worked with the Glofox team to work through whether or not we could utilize the Glofox software for our mobile corporate wellness company - a very different use than the software is intended! While we had too many needs that were outside the normal functionality of the software, support team was amazing thinking partner in brainstorming ways we could make the service fit our needs. We also got to explore and get hands-on with the interface, and as a previous client of Mindbody, I was blown away by not only the aesthetics, but the functionality of their product for gyms/studios. If I were to open a brick-and-mortar, this would be the software I would use.

Cons

We did not fully utilize the software, so I can't say exactly. For our needs (not standard) we would have loved to see calendar sync and reminder emails.

Review Source: Capterra
 


April 2018

April 2018

How complicated became simple, finally we have a system that helps us generate business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is customer friendly. It's layout is simple to use and once you understand the functions it's super fast which has meant staff training time is reduced as well as client training also.
I have all the key information I need to hand and when reconciling month end figures and performance it has over halved the time taken and improved the accuracy of reporting 100%.
The staff at Glofox have been fantastic from start all the way to support once we have launched. Marko was our project coordinator and his help and guidance has made the whole transfer feel seemless. The support staff are fast and really great at helping sort any queries we may have. The connection with stripe is working really well and has actually massively helped our cash flow as opposed to confusing direct debit charges and payment frequency's.
I'm yet to establish something wrong with this system and if we identify any areas that need adjusting the team at Glofox already seem ahead of the game.
The web integration is the easiest I've seen, having used mindbody previously I was astounded as to how simple this is, we can share direct links, you tube videos etc.

Cons

We are nearly and Month an Half into our full launch and as of yet I can't find anything I don't like about it.

Review Source: Capterra
 

Brent from CrossFit Aiken

April 2018

April 2018

Fantastic management software and a fantastic team as well.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's easy to use, set up, and there is a great support team in place. The software allows me to focus more on training and less on making sure money is going where it needs.

Cons

There have been a few small drawbacks on lack of functions, like the ability to select individuals or groups for push notifications, but overall there haven't been any big issues so far.

Review Source: Capterra
 

Robert from Spartan academy

March 2018

March 2018

Glowfox ahould have 6 stars not 5. Their customer service & professionalism is their main strength.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is extremely easy to use. A child could run your company! The interface that the customers see is direct and easy to follow. This reduces my time of answering questions. The app mails me if anyone missed a payment and makes it very easy identify who has paid and when.

Cons

My only problem is not with the app, it's with Stripe. Sometimes the money takes up to 7 days to hit my account but again nothing to do with GloFox

Review Source: Capterra
 

Karan from ASU

March 2018

March 2018

A good software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really like the membership management part of the software. It really makes things so easy for us.

Cons

I have started using it very recently so I cannot comment on the cons of it. Really liking it till now.

Review Source: Capterra
 

David from Fitzwilliam LTC

March 2018

March 2018

Some stumbles to begin with but now they meet and exceed expectations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use for members and administrators. Members can intuitively and comfortably figure out how to use the app. It provides our members with an equitable way to sign-up for free classes while also cancelling. The app continues to improve with each passing month

Cons

More data review options for administrators to analyze . Unable to build as many profiles around who is attending the classes. More filter options needed.

Review Source: Capterra
 


March 2018

March 2018

Partnering with Glofox has been the single best decision we have made in our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We made the mistake of trying to manage our own CRM when we launched our gym. Within 4 weeks of opening we realized this was a huge mistake. We considered many platforms and software company partners to improve our efficiency. The Glofox integrated platform for booking, communication, CRM and payments has given our customers a fantastic experience, interface and reliability when booking and paying. For us it saves us countless hours each week, works efficiently on the go, in the gym and literally on the studio floor whilst coaching. Every technology has an occasion gremlin but if so any problem is quickly remedied by their great team, who work as hard for you, as you do for your own customers.

Cons

Our own company branded Glofox app, the most expensive solution, did take slightly longer than we hoped to get finished, only a few days late, mainly because of Apple app store slowness but it was worth the wait in the end.

Review Source: Capterra
 

Joseph from Prime Personal Training
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

as a business this software has allowed our company to grow to a larger client base

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allowed us to grow a larger client base

Pros

The software is easy to use for both us and the client. The online booking system is now integrated with our website which s a huge plus .

Cons

there are not to many things we dont like about the soft ware. The only small problem is if we have a issue it usually takes a day or to to resolve via email.

Review Source: Capterra
 

Laura from Toned In 20

March 2018

March 2018

Customer service is wonderful and software is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I found the software to be easy to use and set up. If I had any questions or problems, customer service was very helpful and prompt.

Review Source: Capterra
 


February 2018

February 2018

This is an easy decision for most clubs. Easy, user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This has one of the best technology platforms and easy to use, attractive interface. The amount of flexibility is great, and will be an asset to most gyms or clubs.

Cons

The only real negative is that it is not possible to deal with a family membership, or allow one spouse to sign up for another without doing separate logins.

Review Source: Capterra
 

Selvon from Xtreme Fitness (TCI)LTD

February 2018

February 2018

The software is simple to use. The staff I've interacted with were very knowledgeable and friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the fact that the software is very simple to use and that it meets my needs. I love the customised app

Cons

That stripe is not available in my country (Turks and Caicos ). I would suggest that if glofox is going to used worldwide, then stripe should be as well

Review Source: Capterra
 

Joshua from Carter Fitness and Wellness

January 2018

January 2018

Customer service is outstanding!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Affordable and easy to use.

Pros

It is extremely easy to use and learn. Within the first day I was able to figure the majority of the services I would be using.

Cons

I wish I could sync my cash drawer to the software. When people pay cash or check it does not read within my cash drawer.

Review Source: Capterra

  Response: Glofox, Glofox

Date: February 2018

February 2018

 

Hi Joshua, thanks for sharing your positive experience with Glofox. You've been fantastic to work with and a pro at picking up the software! Thanks for sharing your wish list too - We'll be sure to pass it on to the product team for review! Yours in fitness, The Glofox Team.