





Dashboard






Supported Operating System(s):
Web browser (OS agnostic)About PushPress
PushPress is a cloud-based business management solution for gyms and clubs that helps them to manage their day-to-day business operations. Key functionalities include reservations, check-ins, billing and client management.
PushPress features a point of sale (POS) functionality that allows users to sell products on site such as apparel, sports drinks, supplements and memberships. It supports multiple payment methods and also includes a self-checkout mode. The solution can also project data such as upcoming activities, customer check-ins and workout routines onto television screens using an Amazon Fire Stick integration .
PushPress provides users with an API that allows them to integrate the solution with their websites. Us...
Dashboard
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
April 2020
Ben from The Standard
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2020
Exceptional. Seems biased...
Pros
My review ratings seem really biased, but I’ve only had really good experiences with Push Press and their customer service. They are proactively solving problems before I even knew that they were problems that need to be solved. The software is convenient the athletes that I coach haven’t had any problems using it, and I couldn’t really be much more satisfied.
Cons
The only thing that I wish they did better was texting clients back-and-forth. It is not a vital piece of our business
Reasons for Choosing PushPress
Cost and customer service
Response from PushPress
Replied April 2020
Thank YOU, Ben! We're constantly working to make our product so good that our users seem biased :)
March 2020
Dan from CrossFit Strongtown
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
We're in this together
Like any relationship, there are going to be ups and downs, at the end of the day I'm glad to feel that PushPress is "in the fight" with us which is not something every member management software can say
Pros
Customer Support is phenomenal and they're constantly improving the product and adjusting to current trends / issues
Cons
The thing I like least about PushPress is that I didn't switch to them sooner
Reasons for Choosing PushPress
Ease of use, functionality, and aesthetics .... they also make a great timer app that we had used for years
Reasons for Switching to PushPress
Began to get frustrated with price increases and constant pushes to upgrading the account to have better analytics
Response from PushPress
Replied April 2020
Thank YOU, Dan! We wish you had switched to us sooner too, but nonetheless, we're stoked to have you with us now!
September 2018
Colby from AMP Strength & Conditioning LLC.
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
September 2018
Poor, slow customer service. Inconsistent platform.
Negative. Initially, we were sold on the ease of use. However, after using the software day to day (for over a year) and having issues, we quickly realized this was not the standard. Integrations are clumsy to utilize, member communication is limited and only works for short messages, and customer support is lagging. Billing is also erratic and unpredictable with members being re-charged for past purchases without explanation.
Pros
The initial “proposed” ease of use was the selling point for us.
Cons
Unpredictability and inconsistent customer support.
March 2020
Nnamdi from OBiiKE Fitness
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Push Press - Best Gym Software & Gym Owner Support!
We spent a significant amount of time and due dilligence in efforts to select the best gym software to launch our business. We choose Push Press and pleased with the decision more and more as we use their current key features and see the work the team puts in to serve Gym owners and their clients by constant improvements to the software platform.
Pros
Ease of Use & Implementation - quick and easy timeline for implementation. Great training and tutorial videos, plus great customer support. Dashboard - quick view of the most important information as a gym owner and coaches on a daily basis. Class schedule, At-Risk Member, Leads Report, and check-ins / class reservations. Lead Process & Follow-Up - Allows for quick follow-ups, assigning leads, and tracking their progress to membership. Ability to leave notes and change status help with managing the process between team members. Reporting - Financials, At-Risk Members, Membership Allocations, and more provide source of valuable information when assessing health of business and making business decisions. Integrations - a wide variety of key integrations for websites, workout trackers, social media, communication/email platforms and google analytics. Customer Service - great training videos and resources, plus content to help gym owners grow themselves, their clients, and their business.
Cons
Sign-up Form Customizations - would love to see customizable forms for fitness challenges and other event sign ups that link into lead management process. Capability is avaiable but would love to see additional development.
Reasons for Choosing PushPress
Ease of Use, Price, Features, and Customer Service / Support
Response from PushPress
Replied March 2020
Nnamdi! Thank you for the review! We appreciate all feedback and are working really hard to make this as perfect system as possible. Customizable sign up forms is a huge product enhancement we'd love to tackle. We do integrate with Google Forms and such via Zapier for now - but we absolutely recognize the need to be able to build in app questionnaires and forms!
September 2019
Jason from Trinity Fitness Colorado Springs
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Want a software for your gym with excellent performance and support - choose PushPress
PushPress is simply the best! They gave the best presentation when doing their demo and they all are part of gyms so they know all facets of the industry. Their customer service is the best I have dealt with and that says a lot as I spent 10+ years in the IT field. The people at PushPress are so helpful, friendly, prompt, and just so all around awesome that you actually look forward to interacting with them. Their service and their software have totally changed our gym to where we now feel like we are actually able to do work with the tracking of leads, at risk members, and just our community as a whole. I would recommend PushPress again and again - all day - every day!
Pros
The best thing about the PushPress software is the ease of use. We were able to jump right in and get everything set up so quickly. We have learned how to implement new pieces easily as well as integrate the software into our website, kiosks, and TV. Our warriors have loved the ease of check in and purchasing via the Store.
Cons
The thing I like the least would be that I can't do everything from my phone - an admin app for the phone would be awesome as I don't always have my computer around at the gym and our kiosks are in use.
Reasons for Choosing PushPress
The thing that sold me was the demo that the customer service rep gave me. It was so easy to use and his demo was so personal and in depth. Many of the others we checked out only scratched the surface and never really asked questions about who we are and what we do and need. Rep was so personable. After that their price and what the software was able to do met all of our needs with some extra bonuses and some great things coming. Again number one is the people and the support - join the PushPress family and you will be glad you did!
Response from PushPress
Replied September 2019
Thank you, Jason! We're stoked that you feel like PushPress is having such a positive impact on your gym. Everyone here truly loves what they do and that includes getting the chance to work directly with gym owners, coaches, etc. Thanks for joining our team!