About Calibration Management

Indysoft Calibration Management is a hybrid maintenance management solution that caters to businesses of all sizes across various industries such as aerospace, aviation, manufacturing, research and more. Key features include compliance management, multi-station management, asset management, label printing, due-date tracking and statistical-data reporting.

Indysoft Calibration Management offers users a process-modeling engine that allows them to re-configure the event-driven workflows with checkpoints, rule sets and documentation at various points along the equipment path. It also provides users with a centralized dashboard, process flowcharts, foreign-language support and multiple views and sessions.

Additionally, IndySoft Calibration Management suppo...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

28 Reviews of Calibration Management

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(11)

11

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

January 2018

Michael from Cincinnati Precision Instruments

Verified Reviewer

Company Size: 11-50 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

IndySoft has revolutionized our ISO 17025 metrology lab and keeps us organized and flexible.

Customizable business workflows, enhanced customer management, comprehensive asset tracking histories.

Pros

We have used IndySoft for the past 10 years to fully manage our ISO 17025 commercial metrology lab as we service a very large and diverse customer base nationwide. What we like most about the software is the ability to completely customize our workflows to mold the processes around our business, rather than conforming the business to how the software operates. The capability of fine-tuning the customization with custom scripts and programming is unmatched by any other calibration software we've come across. The support from all staff, consistent software updates and fast response to any issues has never faltered over the years, and we remain confident that IndySoft is the best solution for our business needs.

Cons

For some of our users who are less technically-inclined, the software can seem daunting for performing what might be considered basic functions. Tasks can sometimes be buried under a deep layer of menu options but with the recent addition of a fully-customizable Dashboard interface, these tasks can be more exposed as needed for ease of access. As with any software updates, occasionally bugs are introduced that did not exist in prior versions. Most often, these bugs are minor but we will occasionally encounter bugs after updates that adversely affect our production. Luckily, given IndySoft's responsiveness, these issues are usually quickly addressed and rectified in a reasonable time frame. Given our experiences, we approach every published update with caution and maintain a test environment in order to fully vet each update before deployment to production.

Response from IndySoft

Replied January 2018

Hi Michael! Thank you so much for the 5-star review! We appreciate you taking the time to write a detailed review to let others know about your experience with IndySoft as a long-time customer! -Heather

January 2018

Greg from Houston Precision Fasteners

Verified Reviewer

Company Size: 51-200 employees

Industry: Aviation & Aerospace

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

IndySoft is absolutely the best calibration management software I have ever used!

IndySoft has streamlined calibration for me at two separate companies, helping me to pass through seven major calibration audits without a finding. It has made it much easier to log and document calibrations both internally and from external vendors. It has unlimited storage for documents to each piece of equipment and allows you to organize those files per each event entry. The interface is very user friendly and can be customized to your organizations exact needs. It is packed with powerful data searching features, and amazing controls that allow your company to decide the exact flow of that equipment must follow during its calibration process. You can link your company's calibration procedures directly to each piece of equipment. I have used other software packages like Gage Control, Gage Trak, and EnGage, and of course the often used Excel, and none can come close to the function of IndySoft. This software is very powerful and just keeps getting better!

Pros

IndySoft is incredibly user friendly, straight forward and packed with powerful customization features. It allows your organization to determine exactly what features and level of database access each user has. As an administrator you have full access to change any data that needs to be cleaned up. I have used this extensively to rebuild two separate databases filled with errors. If you are halfway technically minded and know the right questions to ask, IndySoft support is quick to answer and resolve your technical issues. The learning curve for this software is small, as it is very intuitive with its fully interactive and customizable Flowchart interface on its home page. Most users can perform all of their functions from two main screens "Home" and "Equipment View". Seaching your data is very simple with IndySoft's easy to use SQL search statements that you can select from a drop down menu. IndySoft is built with traceability in mind. Every change that an end user makes is recorded in its Events history. Even if a user has system permissions to delete a history record, a hidden history log records this change with Who, When, and What information permenantly logged. It's auto generated Stickers, Certificates and packing slips. Then there is the huge benefit of Mass Updates that you can perform on your own database. While this feature is limited to System Administrators, it makes the correction of bad data im-ported from from a competing software so VERY easy.

Cons

The only thing that can sometimes be inconvenient is that the software's two main data trunks, "Equipment" and "Events" do not talk during SQL searches. Other than that I do not really have any cons for this software package. This is not to say that it is perfect. It is not. That is what continuous improvement if for. But I believe that IndySoft is constantly working on making improvements. Most of the short comings I have encountered in my usage, IndySoft support has been able devise a highly serviceable work around that could be added to my application. Like when they wrote a script to auto fill the "description" field from three other fields. This one script greatly improved the consistency and search-ability of my database.

Response from IndySoft

Replied January 2018

Hi Greg! Thank you so much for the thorough and detailed 5-star review! I appreciate that you have had experience with other vendors so that you have had the opportunity to compare them first hand and love that you found IndySoft to be the best! Happy New Year! Heather

December 2017

Richard from Northstar Calibration Inc.

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

December 2017

We are still experiencing problems with backups and templates.

Pros

It does have many feature that we ares still learning about. For the most part it seems pretty user friendly, but in all honesty, my limited experience with these type of applications I have nothing to compare it to.

Cons

Seems to be unstable. We have templates that seem to change on their own or test point even disappear.

Response from IndySoft

Replied December 2017

Hi Rick! Thank you for taking the time to do a review, we appreciate the feedback as we are working on continuous improvement. Our software is very stable, so I think there may be some unique circumstance happening in your situation. Henry with support is going to be reaching out to you to see if we can get to the bottom of the issues you are having. Happy Holidays! -Heather

January 2018

brad from Emerson Commercial and Residental Solutions

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Best Metrology software in the business! We run the whole lab off of the software. Great support.

Record keeping. We run the whole lab on this software. From supplier control to Document control systems and corrective action. Huge benefit in being able to link all these systems together. You could adapt this software to anything.

Pros

Configuration. Being able to adapt the software to the needs of the lab while staying in the framework of the application. Not that you need to change that much out of the box.

Cons

System does not support electronic signatures from customers at time of pick up. Would like to see a system that allows for signatures such as FedEx, UPS. Customer comes to lab and can use a signature pad to sign for equipment picked up. On-Site or delivery would allow for signature that customer received the equipment or service. A Gage InSite lite could be used on a Tablet PC that is synced with the application to allow for this.

Response from IndySoft

Replied January 2018

Hi Brad! Thank you so much for the awesome 5-star review! We appreciate you letting others know about your experience with IndySoft, so as a thank you we are going to add the electronic signatures feature you are requesting! Well, it was actually in our product development plan already, but we still do send you our thanks! Keep an eye on our release notes in the coming months to see when the feature is added! -Heather

December 2017

Scott from Merck Animal Health

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Product is very easy to use. We have been using IndySoft since 2014.

Pros

User friendly, customizable, great customer service. We are not a Calibration service provider. We use this in our plant and we have outside Calibration service providers work in our system to perform our calibrations. The staff at IndySoft customized the system for our needs. Our contractors find it very easy to navigate within the system. We are currently looking to add additional Calibration certs for some filter testing and have found the support and flexibility of IndySoft and the development staff a joy to work with. Very professional and customer service oriented.

Cons

I have not found anything on this system that I do not like. If I had to pick one thing it would be the online help menu. It is not easy to find the topics I am looking for by using the search "Key word" function.

Response from IndySoft

Replied December 2017

Hi Scott! Thank you for the awesome 5-star review! We appreciate you taking the time to let others know about your experience with IndySoft! I will pass on your kudos to our support and development staff! I hope you have a great new year! -Heather