About Box

Box is a cloud content management platform for companies of all sizes and industries. It offers security and controls for admins as well as sharing and collaboration capabilities for end users across the globe.

The Box platform allows compliance with HIPAA, FINRA and FedRAMP and offers granular access permissions and advanced security capabilities like watermarking, data governance and device trust.  

Box enables users to collaborate on all types of files, on any device and choose where to store data, to manage encryption keys and set metadata-driven workflows to automate content-based processes.

Box has integrations with Microsoft Office 365, Google Apps for Work, Salesforce, Adobe and many other solutions. Box is a content layer for col...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

3,787 Reviews of Box

Average User Ratings

Overall

4.32 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(1,954)

1,954

4 stars

(1,269)

1,269

3 stars

(418)

418

2 stars

(92)

92

1 stars

(54)

54

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 3787 results

April 2020

Phoebe from UCSB

Verified Reviewer

Company Size: 51-200 employees

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great for Team Accessibility

Box is user-friendly which has allowed my team and I to overcome problems of needless time consumption. Research projects take up a lot of time because of the amount of data that needs to be uploaded and analyzed. However, Box has enabled my team to effectively work together and independently while maintaining the ethical guidelines of research.

Pros

As a tutor and a researcher, I love being able to upload videos of lesson plans and lectures so that my team and those I am working for are able to look back on what I said. Another thing I love about Box is how you can share multiple files with anyone you want and you are able to view who has downloaded something to maintain privacy and confidentiality. Box is especially useful for big groups of people. Everything is extremely accessible and easy to learn how to use. I recommend Box to my colleagues in research who want a safe way of maintaining confidentiality in research projects.

Cons

I do not have any problems with Box so far and I have been using Box for most of my college experience. I have used it for research, tutoring, and collaboration projects.

Reasons for Switching to Box

I made the switch from Drive to Box because the interface is accessible and clean. It is easy to navigate where files are and who accessed which file.

February 2021

Michael from Post Hill Press

Company Size: 11-50 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

February 2021

Can't imagine running our business without Box

We used Dropbox for a number of years, and we found it very "fragile". Without good access to different levels of security for our team, we would often find files deleted or overwritten by inexperienced employees. Once, an employee using Dropbox's desktop app accidentally deleted our entire list of files and Dropbox had to restore (taking several days). That was the straw that broke the camel's back, so we switched to Box and haven't looked back. It's secure, solid, excellent uptime, and does everything we need and more. Our company stores mission-critical contracts, source files, and other material, and it's locked down only to the appropriate users. We have nearly 7 TB of files from our company's history stored with Box and I sleep great at night knowing they're safe and secure.

Pros

The access levels for intra-company sharing are very granular, allowing us the ability to protect privileged information,

Cons

It's hard to be critical of this tool. Some of the features we never use (notes, for example) seem a little clunky, but I understand they're improving. Those are all secondary, however. The main product itself is unbeatable.

Reasons for Switching to Box

As outlined earlier, Dropbox's lack of file-level permissions allowed a company underling to wipe out the entire storage area of our company. After that mishap we considered using NAS only, but we really wanted cloud redundancy as well as local files. Box solved all of our problems that Dropbox presented.

July 2019

Timothy from Deepwater Corrosion

Company Size: 51-200 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

July 2019

Customers not important to box

Discontinuing service. See above.

Pros

Unlimitedspace. With no extra charge. Multiple file types supported

Cons

We had requested flexibility on our licenses since our staff increases and reduces between 90-100 people. Our admin accidentally added licenses before removing some leavers resulting in an accidental increase in the licenses. Box would not reduce the number by 3 licenses even though this was a clear mistake. They tried to make us pay for the remaining period of our 3 year contract. This resulted in a waste of several thousand dollars when we were in cost reduction mode. Canceling. There are many equivalent services with better customer support and lower pricing.

Reasons for Choosing Box

We will go ack to sharepoint.

Reasons for Switching to Box

Usability

January 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Functionality

5.0

January 2021

Good Free Version but expensive Business options

Storing documents in the cloud as a back-up solution, sharing documents with collaborators and clients.

Pros

Uploads and downloads are fast, sharing files or folders is easy, as an editor or viewer, and it is easy to use.

Cons

The Business options are expensive for small businesses since they require you to purchase multiple licenses, not only one. If you get the Individual license you are not GDPR compliant, thus it turns out to be expensive for SMEs.

Reasons for Choosing Box

OneDrive is connected with my Office 365 subscription and I might lose my documents if I switch account. Dropbox has some document conflicts and uploads are extremely slow with DSL.

Reasons for Switching to Box

Uploads/Downloads are faster than the Dropbox paid Business Account and you avoid document conflicts you have with Dropbox. BOX is much better in that case.

November 2020

Connie from Cardiovascular Systems, Inc.

Company Size: 501-1,000 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2020

BOX

Overall its a much better platform I feel for sharing then Sharepoint.

Pros

BOX is great for sharing information and large files, creating backup of information on to a network. It can mirror working off your harddrive where team members can then have access to the information.

Cons

Modifying file names or moving files around could be improved upon to be made even easier when sharing with organizing files.

Reasons for Switching to Box

I have not fully made the switch. I still use Sharepoint, just not to the degree I did before until we had BOX. Probably in time a full integration from Sharepoint may occur.