Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"It's easy to use and we can export just related data to our own excel sheets. Nice recognition technology."
"Has some of the features we needed. And the team that’s behind it has been doing it for a while. "
"The ability to add in different features to the existing software to help make it better suit your data is my favorite thing about the software."
Cons
"It took some time to understand how this software works. However, they provided very good assistance and understanding it didn't take too much time."
"Lack of features. Over time I think they have what it takes to make it better. But we can’t wait. "
"Sometimes on invoices that aren't the basic invoice style (i.e. Quickbooks) it gets hard to create a template that grabs all of the data accurately."
CaptureFast Reviews
Filter by:
October 2018
Sinan from Eczacibasi Bilisim
Company Size: 51-200 employees
Industry: Business Supplies and Equipment
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
OCR gate
It can be best option with price and performans for starters.
Pros
SAS services are easy to adopt and use.
Cons
Their AI system is not very effective in order to capture the texts

Response from CaptureFast
Replied October 2018
Thank you very much for your review Sinan! We are glad to see that you liked CaptureFast application and our SAS services. We are improving CaptureFast's capabilities every day and every night in the light of feedbacks from our customers.
February 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2018
Fast! Saved a lot of time
Pros
This is the only saas cloud-based data capture solution on the market right now. As a medium size business owner, I couldn't justify paying for an enterprise level solution to eliminate manual data entry. CaptureFast was easy to sign up, their customer support is super helpful. They quickly walked me through how to create templates but their online tutorial is good too. Now my team can import bill of lading PDFs and scan paper docs and export the data in CSV format. We can finally make real BI decisions based on this info.
Cons
Looking forward to new features where form with slightly different format can be imported using the same template.

Response from CaptureFast
Replied October 2018
Thank you very much for your review. We are glad to see wonderful comments like yours from our customers.
November 2018
Anonymous
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
3.0
Functionality
2.0
November 2018
Interesting but needs work
Pros
Has some of the features we needed. And the team that’s behind it has been doing it for a while.
Cons
Lack of features. Over time I think they have what it takes to make it better. But we can’t wait.

Response from CaptureFast
Replied November 2018
Thank you for your review! We would like to have an opportunity to discuss CaptureFast's features and usage information with you. As much as we see from your review, you didn't experience our software completely. Please contact us for further more details.
January 2018
Aysun from Outsourcing/Offshoring
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
Perfect document proccesing
Pros
It is Easy and self service. I can define my templates after that just scan documents with my phone. Thats all.
Cons
I need storage area for my digital documents. After approve my documents on capture fast, i need to keep my papers on it. I can call my documents via search.

Response from CaptureFast
Replied October 2018
Thank you very much for your review Aysun. We are glad to see wonderful comments like yours from our customers.
October 2018
Blaise from BraceAbility
Company Size: 11-50 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2018
Great support!
We have had great luck with CaptureFast. The support team is awesome and has changed a lot of the way that the company processes data to help match our invoices and needs. The system itself seems to be functioning all of the time, we haven't had any issues with down time. Overall, it's been a great experience!
Pros
The ability to add in different features to the existing software to help make it better suit your data is my favorite thing about the software.
Cons
Sometimes on invoices that aren't the basic invoice style (i.e. Quickbooks) it gets hard to create a template that grabs all of the data accurately.

Response from CaptureFast
Replied October 2018
Thank you very much for your review Blaise! We are glad to see that you liked CaptureFast application and our cool support team!
February 2018
Efe from Revo
Company Size: 11-50 employees
Industry: Financial Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Very good Document and Data Capture Service
Pros
Before this software, I had to input every data manually, which made me tired and bored. Also, I could not manage to fulfill my duties since data input by hand was very time consuming. After suggesting this service, I saved a lot of time and could concentrate on other duties and did not have to work extra hour that often.
Cons
It took some time to understand how this software works. However, they provided very good assistance and understanding it didn't take too much time.

Response from CaptureFast
Replied October 2018
Thank you very much for your review Efe. We are glad to see wonderful comments like yours from our customers.
November 2018
Jean Carlos from Quiver Solutions
Company Size: 51-200 employees
Industry: Computer Software
Review Source: Capterra
Ease-of-use
5.0
Value for money
2.0
Customer support
4.0
Functionality
4.0
November 2018
Great funcionalities
Pros
Selector of fields; format of saved file; fast to process data; great interface.
Cons
price; format to input files; usage of API on basic.

Response from CaptureFast
Replied November 2018
Thank you very much for your review Jean! We are providing various packages from free to enterprise membership for whom willing to use CaptureFast. New input file formats and API integrations are also scheduled for 2019 roadmap calendar.
October 2018
Hamish from Velocity Brands
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
October 2018
Sales are more easier
Great, making the lives of me and my team easier
Pros
Capturefast let us streamline our sales process allowing us more time to sell our products and servcies to more people!
Cons
Not much to fault, whenever we had an issue or question it was anwsered or corrected

Response from CaptureFast
Replied November 2018
Thank you very much for your review Hamish! We are glad to see that you liked CaptureFast application and our user-friendly interface.
November 2018
Rudy from Jackson Hospital
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2018
great solution if you need something that is not resource intensive
overall it is a good option if you need a DMR solution that doesn't require a lot of computer resources.
Pros
the fact that it is cloud based means that you won't be using up precious IT resources.
Cons
I didn't like that you have to upload the document to their server first. We can't always do that due to Hippa regulations.

Response from CaptureFast
Replied November 2018
Thank you very much for your review Rudy. We are aware of the circumstances about HIPPA regulations. This is why we provide enterprise solutions for the healthcare industry. On the other hand, CaptureFast also planned to use our product with HIPPA regulation in late 2019.
November 2018
Mayra from TaskRabbit
Company Size: 51-200 employees
Industry: Internet
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2018
Works after you learn it
It was interesting, it’s not a feature I need at the moment, but I did recommend it to some friends
Pros
I lights that you were able to scan documents and create templates to avoid manually entering the data
Cons
The con was having to click on each field and naming it and categorizing it

Response from CaptureFast
Replied November 2018
Thank you very much for your review Mayra! We are working on auto naming and categorizing feature for CaptureFast that scheduled for 2019 roadmap calendar.
February 2019
srikanth from WTS
Company Size: 51-200 employees
Industry: Staffing and Recruiting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
February 2019
Srikanth's review
Pros
The platform us user friendly and robust
Cons
Low resolution documents can't be processed.

Response from CaptureFast
Replied February 2019
Thank you very much for your review Srikanth. We have different solutions for low resolution documents like changing format type etc. Our team is always on duty to support our valuable customers.
February 2018
Suzan from Yeni Istihdam
Company Size: 2-10 employees
Industry: Human Resources
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Great experience in document processing
Pros
Customisable and easy to use for your own business. Email output option is very useful for those who dont have professional IT infrastructures. Fast and helpful customer service.

Response from CaptureFast
Replied October 2018
Thank you very much for your review Suzan. We are glad to see wonderful comments like yours from our customers.
October 2017
Anonymous
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
October 2017
We use Capturefast for our application forms. It's super flexible and easily integrated.
Pros
Set-up is very intuitive and easy. It only takes a few minutes to create a new template/document. And then once it's set-up, it works very effectively. The mobile app especially is very robust. It works very well in the field.
Cons
Even though it has various output formats and integrations on the way, it would be good to have it integrated with some other daily used business applications. However customers support was very helpful in listening to our organization's needs.

Response from CaptureFast
Replied October 2018
Thank you very much for your review. We are glad to see wonderful comments like yours from our customers.
April 2018
Benjamin from Whataburger
Company Size: 2-10 employees
Industry: Food & Beverages
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2018
Great software
I get exclusive offer and able to submit reviews with ease work great overall great product will use again
Pros
It easy to use great product will use again outstanding job the development did creating this software would give it 5 stars but it lags sometime but overall good product
Cons
Sometimes lags but overall good works great I'll give it 4 stars because it sometimes lags but overall good product

Response from CaptureFast
Replied September 2018
Thank you very much for your review Benjamin!
March 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
We use Capture Fast for our invoice processing needs
Pros
It's easy to use and we can export just related data to our own excel sheets. Nice recognition technology.
Cons
Generating templates takes a little time but once it's done, pretty easy to use for everyone in the team.

Response from CaptureFast
Replied October 2018
Thank you very much for your review. We are glad to see wonderful comments like yours from our customers.
October 2018
Rama from Rmb Properties LLC
Company Size: 1 employee
Industry: Real Estate
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2018
Smart Application
Pros
I’m pleased with the easy of use. It’s very helpful and gets the job done faster.
Cons
No real complaints. It works well and nothing to complain about.

Response from CaptureFast
Replied October 2018
Thank you very much for your review Rama! We are glad to see that you liked CaptureFast application and our user-friendly interface.