Highspot Software

4.67 / 5 (9)

About Highspot


Highspot is a cloud-based sales enablement platform catering to sales and marketing teams. It is suited for businesses of all sizes across multiple industries. The solution allows users to browse and search content by different filters including product line, customer segment, region or other customizable features. Users can email content from within the system, create custom links or send pitches through their own email systems. Users can then track activity for each email recipient.

Highspot lets users share content with prospects live on the internet. Users can browse and filter sales by characteristics such as product line, customer segment and region. The solution applies machine learning to understand how co-workers use sales content, how it is engaging customers and how it is driving revenue.

Pricing is per user per month. Integrations include Salesforce, Office 365, Hubspot, OneDrive for business, Alfreso and Oracle. Support is provided via phone and email.



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Supported Operating System(s):

Web browser (OS agnostic)

9 Reviews of Highspot

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(6)

4 stars

(3)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-9 of 9 reviews

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August 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Scalable and User Friendly Content Management Tool

Friendly, responsive, and innovative team. Product is heading in the right direction, and nothing quite measures up that i've used yet. Adoption is great.

Pros

I love Highspot's approach to organizing and tagging files and folders such that multiple items can be associated to a persona, opportunity type, pain point, etc. The search is the most intuitive I have seen thus far, and I've used 5 content tools.

Cons

Would love to see more bulk analytical capabilities. My reps can see how long someone spends on a page of their document, however Marketing can't see the total time all prospects have spent on a page - makes it hard to analyze effectivness of content at scale. Secondly, Highspot does not auto-relate to Salesforce, which means I only have analytical capabilities against salesforce records for a small fraction of our content.

May 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2019

Great resource for product content

Experience has been very good. It allows me to stay up to date on our products & services - making me a better resource to my customer & helping us expand their use of products/services with new sales.

Pros

I use Highspot all the time-almost daily. My company uses it as our source for internal & customer-facing product/service information. I find it very easy to use. I often download & save reference information for reference. I can bookmark a document/information to my content & I will automatically get a notification when an update is made. It helps me be a better resource to my customers & to my colleagues.

Cons

The way that my company uses Highspot, there is a lot of out-dated content. It would be easier to use if you had the ability to select multiple criteria for finding information/documents. (it may be available, but I'm not aware of it.)

July 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

July 2019

Very easy to navigate

Pros

Incredible to navigate through a ton of content.

Cons

There was lags at time loading different items but usually at off-hours.

July 2019

Jaxson from Podium

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

July 2019

Highspot

Pros

I love highspot. It is super organized and easy to find information to share to prospects. We switched from using Google sheets/links and this has been awesome.

Cons

Sometimes it's hard to find something specific when you search but overall pretty easy to use.

June 2019

Justin from Granicus

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2019

We use Highspot as a Central Repository for finalized client-facing collateral

Highspot has been a great addition to our tools, and it contains a lot of well-curated collateral that is easy to find, but I somtimes forget to check there because we have so many tools in our tool set and I am often working on extremely short deadlines.

Pros

The User Interface is very modern and the software does a good job of recommending content both on the home pages and in searches. It is also very easy to contribute to.

Cons

Because it is so easy to contribute files and ideas - the environment's noise to signal ratio can change really quickly if you do not set permissions judiciously or actively curate contributions.

March 2019

Kristen from Surescripts

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

March 2019

Good Tool for Sales Collateral and Salesforce Integration

Highspot works well as a source for marketing collateral and it's easy to navigate. It accommodates lots of file types and is priced pretty well.

Pros

Very user-friendly. Easy to upload, categorize, tag, and organize files. I like the integration with Salesforce and the ability to "pitch" documents to clients directly through the Highspot tool.

Cons

I wish the mobile platform was more user-friendly and that the help section was more accurate. Sometimes it's just easier for me to email the rep.

August 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Awesome, Easy Tool

Pros

I loved how easy it was to start using. I started at my company 5 weeks ago, and began using the tool my first week. Within just a few days, I was incredibly comfortable with its features.

Cons

I truly don't have any issues with the software.

November 2016

Hena from Northeastern University

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2016

Manage meetings more effectively with Highspot

My team loves this software. We are able to conduct trainings and present online content to our customers very effectively!

Pros

Good integration with Salesforce

May 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

May 2019

Great software

Pros

This software is very, very easy to use. Helpful with salespitching.

Cons

Certain features with this software could be better.