About PinPoint Document Management

PinPoint is a cloud-based document management solution suitable for businesses of all sizes - from startups to enterprises. It can even be deployed and hosted on local servers in addition to LSSP Corporation's SaaS cloud.

Key features are automated document management, workflow management, document versioning, file searching, e-signature and more. Files can be drag and drop from multiple sources into a central location. Users can define document types and fields, even the screen names can be adjusted to match internal processes. Also built into the software is a CRM for contact tracking and management, as well as a mail-merge feature that allows for mass email creation, automatic filing and printing.

The software supports multiple languages and API in...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

52 Reviews of PinPoint Document Management

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(33)

33

4 stars

(16)

16

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 52 results

June 2019

Ravi from Domino Systems Limited

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

A True Electronic Document Management System

PinPoint has helped us go digital and have the Invoicing process happen in the EDMS.

Pros

PinPoint does not limit or hide behind pay walls. They have a simple and cheap pay model and that is per year according to the number of years. It is easy to learn and understand. It Supports PDF Forms + Digital & Electronic Signatures. With features like Drag & Drop documents in PinPoint and sharing an external link with 3rd party without worrying about document security, PinPoint has helped us a lot. PinPoint recently revamped their whole UI which made it more easy to use and Navigate. PinPoint also comes with a FREE fully fledged CRM.

Cons

Nothing to say here from me. PinPoint is on the right track and they are pushing out new features and updates every 3 months.

June 2019

Gerry from Waterman Broadcasting

Verified Reviewer

Company Size: 201-500 employees

Industry: Broadcast Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

PinPoint excellent price point1

We have over 1 million documents presently scanned in our 5 file rooms. With one particular file room we have made available to our Account Executives (remote applications) the prior days activity logs allowing them major time savings in locating data and the invariable "lost" document or "checked out" documents issues have vanished. Having the electronic documents gives them access any time of day or night and they never have to worry about where they can locate what they are need of for a client. The timeliness of retrieval is only upon their shoulders and not dependent upon anyone else.

Pros

Ease of installation, functionality, embedded feature rich tools. Excellent customer service and support! The speed with which the software is able to retrieve queries when using meta data searches. The capability to have the scanned documents OCR'd in the background speeds up processing. The various privacy levels which limit access to highly confidential data. The excellent price point for the software and the annual ongoing maintenance contracts. This feature rich software, for the price, is an amazing tool to have at your disposal to reduce the paper clutter that traditional filing cabinets require and that off-line storage area that is no longer required (major cost savings)

Cons

I cannot think of any! We have had such great success with the product.

January 2015

Marcos from DEW Distribution Services

Verified Reviewer

Industry: Transportation/Trucking/Railroad

Time Used: Free Trial


Ease-of-use

3.5

Customer support

3.0

Functionality

4.0

January 2015

PinPoint in Logistics

Pros

It's easy to use. The software is user-friendly once you get used to it.

Cons

It's confusing at first, but once you get used to it, it is pretty easy.

July 2019

KAMRAN from NYCBAR

Verified Reviewer

Company Size: 51-200 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

PinPoint Document Management System

Overall my experience with Pinpoint is a positive one and I would recommend it to anyone with an extensive filing database that requires consistent activity.

Pros

Pinpoint is a great system for managing documents. Its filing system and searchable pdf feature make it easy to track down old docs in our archives. Uploading and updating new docs is simple and fast. There are helpful dashboards that make navigating Pinpoint on a daily basis stress-free.

Cons

My biggest complaint with pinpoint is actually that it has too many features. There are several for which our office has no need, but the options can’t be toggled off so they clutter the search fields, the upload window, and the gallery view.

Reasons for Choosing PinPoint Document Management

Features, per use cost and security. Also, we were looking for a product that was based on Microsoft Platform.

March 2016

Janice from MSSNY - CPH

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

March 2016

Moved to PinPoint from eDrawer

I've been wanting to make some recommendations for changes in PinPoint, so thank you for this opportunity to do so! I have seen some great things come out of your company. Thank you for constantly improving on what you have created, and for giving us the opportunity to have a voice in those changes. We started out with eDrawer and moved to PinPoint. Each software program has it's plus and minuses. We found PinPoint to be more user friendly. But, we liked the way eDrawer let us personally organize and view things better than PinPoint. One feature that I would like to see implemented in PinPoint is the ability to export an entire Folder's documents together. Currently if I want to export a case (folder), I have to export one sub-divider at a time. I would like to be able to export the entire folder and have the documents separated into their sub-folders in the hierarchy. This would make for a clean and easily understandable export in one swoop. Also, folks find it confusing when the document opens in a separate window. I would recommend that the document open in the same window, and when you click "save" or complete your workflow, it would take you back to the previous screen you were on (in that same window) and refresh that screen. If you want to open several documents and still leave that page (window) open, then you could hit "Control" when you open the document so that it opens in a new window. Speaking of workflow, when folks click on the "workflow complete" button, they don't see the pop-up box to complete the action because they have to scroll up to see it. I would recommend either moving where you have the "workflow complete" button to the top of the screen (where the pop-up window appears), or have the pop-up window appear next to where the "workflow complete" button is at the bottom of the screen. Thank you again for giving us the opportunity to let you know how your product works for us!

Response from LSSP

Replied March 2016

Thank you for performing this review. We will contact you as well as you can export an entire folder or case at one time already.