About Third Light

Third Light is a digital asset management solution that helps users manage images, videos and other documents in a centralized workplace. The solution is designed for different industry professionals such as marketers, IT teams, scientists, engineers and retailers.

Third Light helps to manage file uploading, editing and downloading. The split-pane view function helps users view and move files from one pane to another using a drag-and-drop tool. Users can publish content on the portal using templates for designing layouts, landing pages and more.

The solution is priced on an annual subscription basis, which includes support via phone and email.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

24 Reviews of Third Light

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(20)

20

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

October 2018

Mercy from Ellen G. White Estate Branch Office at Adventist University of Africa

Verified Reviewer

Company Size: 11-50 employees

Industry: Libraries

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2018

The light is the Third Light IMS

Pros

An outstanding feature that invigorates me all way is the Third Light IMS' Digital Asset Management Features where I am able to perform Asset Categorization, Asset Library, Asset Sharing , Search and filter plus Metadata Management. It really makes my work easier in the library especially when it comes to digital asset management. I am able to integrate, manage, share and search for media in a twinkle of an eye. The fact that their cost is one-time purchase and affordable, makes it cost-effective plus I don't want to forget the online support that I get endlessly upon request.

Cons

I have not seen any cons yet but its a good software for digital media management.

June 2020

Amber from ICF

Company Size: 1,001-5,000 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

A fond farewell

Our rep [SENSITIVE CONTENT HIDDEN] was phenomenal. He was always a pleasure to work with. He was kind and very caring. We enjoyed working with him and will miss him terribly

Pros

The software was a great tool and we were grateful to have it.

Cons

End users seem to have trouble navigating the site.

March 2015

Barb from Pittsburgh Penguins

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

March 2015

Third Light Keeps Us Organized

In the four years we have been using the Third Light asset management system, it has been very helpful in both keeping us organized and allowing users to view and access files needed to complete daily tasks. The ease of searching for files allows us to work more efficiently on projects of any size. We have also been very pleased with the customer service provided to us. Technical issues have been handled professionally and in a timely fashion. While we still would like to see a few additional features, Third Light has been an incredibly useful addition to our workflow.

Response from Third Light

Replied March 2015

Thanks, Barb! We look forward to getting you those features in IMS v7 this year - your feedback is part of the design and I am confident you will like it! Best wishes Michael (Founder of Third Light)

April 2015

Eric from Historic Images

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2015

A solid asset management platform

I don't often give all 5 stars, so I will elaborate a bit on the ratings. We currently manage just over 1 million assets (photographs) with ThirdLight IMS, and have architected the solution to eventually handle about 3 times that many images (we are in the photography business, so we only use the platform for images). It quite simply does everything we need it to do. It offers fast, responsive queries, even as we've grown. It provides a robust audit trail. We've used the API to seamlessly integrate ThirdLight with our proprietary editing software. It has provided us a simple, effective way to share content with our customers and partners. Again, it's done everything we need very well. Secondly, I have to give ThirdLight 5 stars in ease of use because its browser based. We compared the solution to 2 other competitors that offer client-side software, but in the end we found that ThirdLight had done an incredible job of building everything we needed into the browser. Just to be safe, we did purchase the file server module so that we could do some advanced editing in Photoshop, and this has worked brilliantly for us. Finally, in all of the dealings I've had with various software vendors in over 20 years in IT, I've never experienced such thorough and timely support. They answer questions usually within a day, understand when our needs are urgent, and have oftentimes not only helped with the issue at hand but offered proactive guidance on how to avoid same/similar issues in the future. We've offered up feature requests, and have been delighted to see many of them implemented in updates. The support is simply world class.

Response from Third Light

Replied April 2015

Eric, this is such a generous and kind review, thank you. I am so pleased with how it's working out for you at Historic Images - that is one giant installation! Knowing it is as fast as you hoped now you're over the million assets is exactly what we designed IMS for - in fact, don't worry, it'll be good for tens of millions and beyond! Our support guys are grateful for your comments. They get very close to the action and I can see this has been a great experience all round - so pleasing to hear! Good luck to you and thank you again for this wholehearted endorsement of Third Light's design and service culture - it means the world to us. Best wishes Michael (Founder of Third Light)

June 2020

Esme from York St John University

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Thirdlight review

Pros

Thirdlight is very intuitive and so incredibly easy to use and if you do ever get stuck with anything the customer support is second to none. The software has changed the way our marketing team use images and has made everyones lives a lot easier. It's a revelation having all images in one place and searchable. As the university photographer I used to get lots of requests that consisted of academics looking to source images and now people can search for what they need and I'm freed up to focus on creating more content.

Cons

As there's different ways you can set up the software it'd be good to see more examples of how industries are using it. When I first set up our image library I put spaces within spaces and it made things very confusing with permissions further down the line, I've since changed the spaces within the spaces into folders.