Lifesize Software


 

Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing capabilities to conduct virtual meetings and make online calls. Key features include video and audio conferencing, single sign-on, video streaming and broadcasting.

Lifesize offers capabilities to conduct both on-demand and planned video meetings. With desktop, web and mobile apps available, users can initiate meetings, invite participants, share meeting links and join sessions from their desktops and mobile devices. It also offers audio dial-in for local numbers across many countries. A centralized business directory enables users to search contacts and rooms to schedule meetings.

Lifesize is available on a per user, per month subscription basis. Users can access the online knowledge base and video tutorials or connect with their tech support team via phone and email.

 

Lifesize - Add meetings
 
  • Lifesize - Add meetings
    Add meetings
  • Lifesize - Conduct video calls
    Conduct video calls
  • Lifesize - Group video conference
    Group video conference
  • Lifesize - Invite users
    Invite users
  • Lifesize - Personalized portal
    Personalized portal
Supported Operating System(s):
Web browser (OS agnostic)

52 Reviews of Lifesize

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December 2018

December 2018

the best way to be connected

Ease-of-use

Functionality

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Value for Money

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very useful in a world company and the best way to be connected and be in different places at the same time.

Pros

high quality video connection and very easy to use.

Cons

the software support is very hard and we need to solve by ourselves.

Review Source: Capterra
 

Michael from RCB Bank
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Great Company and Video Conferencing Solution

Ease-of-use

Functionality

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We have been doing business with Lifesize hardware and products for close to ten years. They have been responsive and willing to assist with any problems. Their sales team is flexible for individual company needs. I consider Lifesize a perfect size company for providing responsive competitive offerings, without being a red tape mess to deal with for software requests, billing, sales, etc.

Pros

It is very easy to use. You can tell someone is leading the development team that values "cutting friction points". Where one software has three pop ups to do the same task, Lifesize seems to complete it in one or two. They create this easy to use interface while keeping security in mind in the background. My users love the software.

Cons

It would be nice if it had some of the screen controlling features that other meeting software has.

Review Source: Capterra
 

Michael from WP Engine
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Easy to use!

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Pros

Easy to use interface

Great Mac and mobile clients

Good integration with various hardware A/V options, great for conference room setups.

Cons

It can be a bit resource intensive at times, but otherwise no problems.

Review Source: Capterra
 

Marcus from Financial services
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Great video conferencing tool.

Ease-of-use

Functionality

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Better communication

Pros

Lifesize is a great video conferencing tool. This is simple and easy to use. The least tech savvy people in our office don't have issues using it.

Cons

Lifesize is expensive if you aren't using the free demo version. In my opinion there are more cost effective products that do the same thing.

Review Source: Capterra
 

Derek from Campbell Marketing and Communications
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Lifesize and the features they offer has completely changed our collaboration productivity.

Ease-of-use

Functionality

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The new features Lifesize has to offer has turned this software into an incredible collaboration tool that is perfect for our industry.

Pros

The quality of Lifesize is the first thing that stood out to our team. Seamless video calls have allowed for extremely professional internal and external video calls to clients no matter where they are in the world allowing our company to spend our valuable resources in other ways. Lifesize is changing the way we do business. The new features they offer have separated them from past competitors.

Cons

The Lifesize plug and play devices were a touch difficult to setup, but have worked flawless since setup.

Review Source: Capterra
 

Ryan from Shick Solutions
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Powerful but Not Easiest to Use

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Lifesize makes setting up meetings between colleagues *and* customers very simple. There's a little bit of a learning curve in using it, but once you are past it, the strengths far outweigh any shortcomings.

Pros

Love the one-button "Join a Meeting" functionality of the Lifesize base unit, screen-sharing is fast and simple, scheduling meetings is done in a snap.

Cons

Customers frequently complain about the screen-share video quality as well as the size of the initial Lifesize download.

Review Source: Capterra
 


September 2018

September 2018

Very simple to use. Easy to schedule meetings.

Ease-of-use

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We get to see some other colleagues who leave far away on a multiple-way call, which is great.

Pros

I really liked how our team was able to program a call and we were all able to get there without complications.

Cons

I couldn't find cons I could relate. Maybe I can say that you can find most of its features on other apps that don't require to be paid, but to get this level of service I can't say that actually can be a complaint.

Review Source: Capterra
 


September 2018

September 2018

Full-featured Video Conferencing Solution

Ease-of-use

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This is a solid video conferencing solution. We had gotten frustrated with the ever increasing costs associated with our previous Polycom solution. We made the switch over 3 years ago and have not regretted it once.

Pros

Lifesize has very good endpoint equipment for your conference rooms, and has client software for all computers and mobile devices. They are simple to use, even for our tech challenged executives. We have found their Lifesize Cloud service to be a stable and reliable bridge platform. It also integrates well with Skype for Business.

Cons

For those who don't want to install the full Lifesize client software, they only have web app support via Google Chrome. This can be a limiting factor when inviting others to your meetings. I hope Lifesize will expand their web app support to other browsers.

Review Source: Capterra
 


August 2018

August 2018

Best VC software with great quality and user friendly interface. Cloud vases setup also.

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User friendly VC capabilities for remote users and meetings with branch offices.

Pros

Cloud based setup and administration. Reliable hi quality video with ability to connect via phone, tablet, pc, browser.

Cons

Cloud features are reliable but limited. Dial in features some times get delays. Presentation screen arrangement could be better.

Review Source: Capterra
 

JULIEN from CONTENTSQUARE
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

LifeSize system is used to make some internal com. from Offices. For quick catchup to team meetings.

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Really simple to use even for non tech users.
Presentation is fine, and users are not wasting to much time with setup.

Pros

Quite easy to use - Plug and play for presentation.
Display is in good quality - quite reliable.

Cons

Product is quite expensive. Need to install a third part software - Not sure about any WebRTC possibility. No real possibility about cross platform (gotomeeting / join.Me / ect)

Review Source: Capterra
 

Derrick from BKF Engineers
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Excellent system that even the C-levels can use

Ease-of-use

Functionality

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Corporate wide travel went way down which is exactly what we were looking for in a product that has clean video and voice for a reasonable price.

Pros

The integration with the library of available conference rooms and users makes it very easy to use. the app for mobile devices works every time and still has full features for muting video and /or audio as needed.

Cons

"Needs" updates a little too frequently. Would be nice if they rolled out patches less frequently unless there is a security concern.

Review Source: Capterra
 

Dave from Preis PLC
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Life size Video Conference

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

We hold weekly internal meetings and the eas of use allows any of our user base to setup and join a meeting

Pros

Easy to use. Available on multiple platforms and mobile devices. Easy to setup meeting rooms. Can invite remote users, alll they need is a browser and a camera if they want to send video

Cons

No recording included by default. The system doesn't come with the ability to record your video conferencing. This feature is extra. I would like to see this included in the basic package

Review Source: Capterra
 

Andy from Mid-South Health Systems
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Good quality and exceptional service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Most of our Doctor services are done via video conference and most of our crisis services are now done via video conference.

Pros

Being cloud based is a big plus for my company and the ability to assign licensing by user and not machine.

Cons

The UI is a little cumbersome, trying to teach a new user how to navigate around it for the fist time can be a chore.

Review Source: Capterra
 

Travis from Swagelok Northwest (US)
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Overall, Lifesize provides a robust, high-quality enterprise video conferencing experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Lifesize does a great job integrating video from just about every platform imaginable, including Windows, Android, iOS and MacOS, dedicated hardware, and browser-based access. Lifesize also provides a better video conferencing experience than some of its competitors by having a people-first approach by better utilizing and maximizing available screen real estate, regardless of what kind of device you are calling in from. The video quality from Lifesize systems is generally higher-quality and more stable than offerings such as Skype, assuming you have a decent connection.

Cons

The Windows client taxes even well-power laptops, especially when the user is presenting content, leading to poor performance of the app from time to time.

It would also be nice to see the chat functionality gain some maturity in terms of feature set, such as support for rich text, images, etc. If the chat functionality was stronger, we wouldn't need to use Slack in addition to Lifesize.

Similarly, we have recently started using the streaming functionality in Lifesize for hosting webinars with customers. While it is a nice value-add and is super affordable for what you get, it again lacks some functionality and polish compared to more mature options.

Review Source: Capterra
 

Tessa from Ascent Health Inc., formerly Wraparound Services of Northeast LA
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Good overall. Much improved since implementation. We use it nearly everyday!

Ease-of-use

Functionality

Product Quality

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Value for Money

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Connectedness, from anywhere.

Pros

The ability to meet face-to-face, with decent call quality most times, and from anywhere. The mobile aspect is extremely helpful.

Cons

There can be times where call quality suffers. I'm not sure if it is because of the cloud-aspect of the services, but it can be problematic (as can any product that is web-based!).

Review Source: Capterra
 

Denis from Zalando SE

July 2018

July 2018

nice, good quality, easy

Ease-of-use

Functionality

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Pros

i like the quality and the easy use of the software. you can also just join without having a lifesize sorftware.

Cons

the price could be a litte cheaper if you buy more than 50 licenses. and there could be more access via API.

Review Source: Capterra
 


July 2018

July 2018

In the 2 years of use it really has improved company communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

What I like most about the software is its ease of use. From the IT professional down to the more IT challenged users this software is easy to navigate, and anyone can use it.

Cons

In the past the biggest issue we have had with the software is its lack of functionality when there is a software version mismatch from host to participants. We experience both lack of audio or video until software is updated. This may have been resolved with the self updating cloud app though.

Review Source: Capterra
 


July 2018

July 2018

Very Clear Videos!

Ease-of-use

Functionality

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Value for Money

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Pros

I'm pleasantly surprised that it's very simple to make a video call. I have been using it for meetings with my remote team remembers for at least a year and I love it.

Cons

Initially I had some issues with the audio but the issue was resolved in a timely manner. Excellent customer support!

Review Source: Capterra
 

BETH from Wizard Education
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

The equipment has helped my company expand our classroom.

Ease-of-use

Functionality

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The software and equipment have aided our company in training students in the rural areas of our state, without disrupting their lives and jobs dramatically. We are hoping to start recording the course to use as refreshers for our students.

Pros

With the cloud, the ease of use is great. We have been able to access area's in our state with not the best internet, but the cloud has allow the classrooms to stay connected, and not interupt the learning.

Cons

The maintenance contracts needed to keep the equipment updated, and have access to the technical support, are expensive. The equipment doesn't break down but "just in case" and to get the updates we are at your mercy.

Review Source: Capterra
 

Matt from HPE Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

My experience with Lifesize support and customer success advocates have been extremely helpful.

Ease-of-use

Functionality

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Pros

The software is feature rich. Based off of other video conferencing solutions I have used, Lifesize seems to have more capabilities and strong customer support.

Cons

It may not be fair to Lifesize, but have had issues with third party connectivity tools for example clickshare.

Review Source: Capterra