About Zoho Connect


Zoho Connect is a cloud-based project collaboration tool designed for businesses of all sizes across various industries. It allows users to build an enterprise social network so that colleagues can collaborate and connect on projects.

Zoho Connect features a live stream of recent activity so that users can view project progress at a glance. Users receive all project communication in their email inboxes.

A key feature of the software is the customized app builder module, which allows users to design their applications based on their specific needs. Zoho Connect’s drag-and-drop application builder allows users to build their applications as per the module requirement.

Zoho Connect offers users a mobile application for iOS and Android devices for remote usage. It is available on a monthly subscription basis that includes support via FAQs and through an online knowledge base.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

41 Reviews of Zoho Connect

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(25)

4 stars

(11)

3 stars

(3)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 41 reviews

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September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Amazingly usable project management, business management tool, and repository

We move the active phases of our projects into this app for management using kanban. We also use it to assign tasks to individuals, keep a company calendar, store commonly used files there, have a company manual, and it logs our chat on Zoho Cliq. It is currently the central hub of everything we do.

Pros

This is the most underrated product that Zoho provides. They also don't do a great job at explaining what it does, so I will.

Connect offers teams, a hub in which to run a business. This includes calendars, events, tasks, kanban boards, chat, files repository, manuals/documents, and a link for Zoho Creator apps to sit in. Any combination of permissions both matrix and hierarchical are possible with no limitation. You can limit access on a group or individual basis to anything you decide.

If you take the time, and learn to set this up the exact way you need, it will combine the power of Dropbox, Trello, Google Calendar, Slack and Evernote, all in one place. Furthermore, if you need something specific, then you can quickly create it in Zoho Creator and it will sit under a tab in Connect.

Cons

Nothing. I think it's fantastic. They could make it better by integration it into the other Zoho apps more, like Teamdrive.

May 2018

Gari from One Stop Cooling and Heating

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

May 2018

Very Good Helpdesk

Pros

Very simple to use and has made it very easy for all of our branches to be able to get their issues submitted to our IT department quickly. Makes it more manageable rather than getting hundreds of emails with IT issues.

Cons

Can't really think of any cons for this software. It works the way it should and is simple enough to use.

July 2017

Kartheeban from Team Everest

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2017

Great work. Easy to roll out within an organizaton

We started using it as our internal communication tool. All org communication is made on this, instead of emails. More frequent communication is possible with employees because of social media style platform. The Kanban style task management also makes it easy to handle tasks.

Pros

1. Social media style communication
2. Reduced Internal Email communication
3. Ability to track tasks
4. Event calendar
5. Connect with 3rd party tools

Cons

1. Task management module can add more features to it.
2. More module customization is required to tweak the application as per the company needs.

January 2018

Esteve from Mapit IoT

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2018

Very great program

We use it at work to make virtual teams of work and, thanks to it, we have increased our methods and we now are more efficient and we finish the tasks sooner than before.

Pros

It makes connectivity much easier and efficient than before, reducing waiting times and work hours. The program connects you to as much people as you can and allows you to properly work with them wherever they are. It has many different features and not all of them are the "advanced type". The program gives you the chance to create a virtual work space that definitely helps you increase you productivity as an enterprise. Is specially useful for companies where people tend to work separately.

Cons

I'm not sure if adding too many social networks to the program is efficient, since it increases the possibilities of distractions. I must say, however, that I have never felt like this program was letting me down.

November 2017

David from DIVERSANT

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

5 of 5

November 2017

Yo! Yo! get Zoho... Connect & more!!

It's also probably worth a mention the cost is less than /user/mo. AND they give us 2mos. free for subscribing annually. If we weren't so Windows heavy I feel like we could move from MS (Office365) for email, our calendars, & more, wishing we could further integrate with their solutions for ZohoMail, et al.

Pros

One of the best in class solutions. I've often used SharePoint (who hasn't) as a project collaboration tool. Zoho Connect makes it so much easier! Rather than a file sharing tool spun into an Instant Messenger, Zoho Connect is a device agnostic communication platform truly driving productivity.

Cons

What is their NOT to like? Maybe the logo...the toddler like A,B,C building blocks don't exactly scream "Enterprise Solution" :) Book-cover aside, on its proverbial-pages, I find it to be a feature rich & my team never has to worry about how/where/when they can access the tool.

August 2018

Ashleigh from Xerox

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Zoho connect is a perfect tool that has made connectivity much easier and faster

Pros

Zoho Connect is one of the best way through which people can collaborate with their colleagues. It's additional fascinating features that made it famous includes like, comment, share ideas, discussions etc. It is awesome help desk that works fantastically and really easy to use with no Hindrance. People can quickly submit their I.T based issues with the help of Zoho Connect to the I.T department instead of sending hundreds of emails. So in this way it saves time of the users.

Cons

I haven't find any flaws in this software. It is really fantastic. The only limitation is that sometimes people have to face difficulties during it's set up and it lacks ability of documentation.

August 2016

Bachir from Egg3

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2016

Fan of Zoho Connect!

We use Zoho Connect for our daily discussions at: https://www.egg3.eu It's very practical and continuously improving. Most of all the customer service is great, as usual with Zoho!

March 2019

Doris from SUNDDE

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2019

Connect with whoever you want with this incredible tool

With the use of this platform we can have information from our target audience to solve technical problems of data collection, this facilitates the systematization of information and processing, which allows us to fulfill users in time

Pros

This is a platform that has a lot to offer, you can do collaborative work, you can archive the most important contents of your projects in folders and have them available when you need them, it allows you to create channels in which you can discuss important aspects with your team. make decisions in real time, you can also create forums and interact with the communities of your interest and receive first hand your comments and concerns

Cons

Even though it is a tool that allows us to get closer to our target audience, the premium package is expensive

March 2019

Socrete from Program Development

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2019

Integration with other major programs is a HUGE plus

Pros

The seamless integration between this software and other major storage programs was a Huge plus when switching to this. Very easy to use and navigate. Tracking of customer interaction is spot on and our clients seem to like the chat feature.

Cons

Minor issues like double reports from the same email has occurred. Not too many customizable options available.

July 2018

Jenna from Executech Pros

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

July 2018

AWESOMELY COMPATIBLE!

Pros

Zoho Connect is so easy to use and it's compatible with everything, my calendars, emails, social media and more. It's very efficient being able to just go to one place for all my communication needs.

Cons

Group conversations get a little annoying, I would like there to be a "do not disturb" option for notifications, etc.

March 2018

Andres from Alluxi

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Great I use it in my work a lot

Pros

I use zoho's mail, in order to have my work mail appart from my personal mail and it works great. It also let's connect the work mail to my personal mail so I know if there is something imporant when i'm off work.

October 2018

Justin from Lancaster Bible College

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

October 2018

Zoho connect

Pros

Although i'm not as familiar with other Zoho products, Zoho connect has drawn together my dynamic team into daily collaboration that has increased creativity and productivity. Team-based project management makes up much of what we do, and Zoho connect has replaced the numerous other products we were using into one ecosystem. My team loves Zoho connect!

Cons

We have yet to identify any major shortcomings - we love the many features and integrations! No cons come to mind.

March 2018

Iris from IMExport

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Business social network

The truth is that with the free version, it has a great scope to try with many users (unlimited). One other limiting but very complete.

Pros

The way you can maintain communication, organization, projects and everything related to the company is excellent. For a growing company, this is a good choice.

March 2017

Andres from Atiko7

Company Size: 11-50 employees


Ease-of-use

2 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

March 2017

Zoho

Great features, but difficult to set up and lacks of documentation

Pros

Great value for your money

Cons

Difficult to set up. Lack of documentation.

October 2018

Chris from ZZYXX Shoes

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

4 of 5

October 2018

Another great product from Zoho

Pros

This is a precise and efficient word processor that has been a consistently reliable and useful tool for my team.

Cons

Much like Zoho’s other products the trial period offers limited features (on this case limited storage space, and the price of the paid subscription is relatively high.

May 2018

Chris from Trinity Physicians

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

May 2018

Layout not perfect

Pros

Functionality wise, its good and got all the features. Definitely good to use as price is affordable.

Cons

Quality on graphics are not good, and the way it helps to navigate is still confusing. Little bit have to improve.

January 2019

John from Spotlight Branding

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

All Your Company's Documentation in One Place

Pros

We use Zoho Connect to house our policies and procedures, as well as our individual departmental manuals. The app can do so much more, but we just haven't gotten around to using all of it yet.

Cons

For us, you can't export an entire manual, just individual sections/chapters.

January 2019

Mike from Sinclair

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Best in Collaboration

It really brings balance to team collaboration and allows us to collect and use data better, schedule tasks more efficiently and work as a group in a more reliable way.

Pros

I love how so many processes and tasks are automated.

Cons

Nothing to dislike about Zoho connect. It is a awesome software.

November 2018

Nicole from Hays Recruitment

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Enjoying this tool so much!

Pros

Easy to use with our business and loving how simple and easy it connects with other programs! It's integration with Xero is a life saver!

Cons

None that I can see so far as it all comes down to the programmer and ours is awesome so no cons from me.

March 2018

Bob from Deluxe

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

March 2018

Great for Collaboration

Pros

Make's it easy to stay connected to co-workers from anywhere with a signal. Real-time chats with ability to send images and utilize all the standard features from any normal messenger client.

Cons

Not a great API for integration with other home grown software. Not able to link in and integrate with other business applications.