About Forumbee

Forumbee is a cloud-based community and discussion forum-creation platform that supports social sharing, mobile moderation and a knowledge base. It features branding and design, discussion forums, Q&A forums, feedback forums and private communities.

Forumbee allows users to customize the forum with built-in themes or their own branding, colors, and logos. With Q&A forums, members can post questions and helps others by answering and sharing their knowledge. The searchable knowledge base of Forumbee enables members to access the help and how-to articles. Users can create private communities within the website to ensure confidentiality.

Forumbee offers a range of moderation tools including user-rights control over the content and ability to suspe...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

5 Reviews of Forumbee

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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July 2018

Robbie from Davis and Pyle Plastic Surgery

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2018

After spending months researching and testing different forum options, ForumBee won hands down!

Pros

Everything. We tried multiple forum providers including Plush, Mobilize, Facebook Groups, and Vanilla Forums. All for different reasons, none of these guys were able to meet our needs. ForumBee literally has everything that we were looking for to support our 6000+ member community. We are so thankful for them, and we highly recommend them.

Cons

The largest downside to ForumBee is their unwillingness to connect on the phone. I can appreciate the value of them doing this; however, it's been a frustration for us to not be able to develop a deeper relationship with them. We want to be a part of making ForumBee better, but it's going to be difficult when all communication is based in email.

April 2020

Neha from Periscope Data

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Quick to get started!

Pros

Super easy to get up and running! Our solutions team regularly made posts of creative analyses that we were able to easily send as links to our customers when they've asked for help, rather than having to walk them through the solution every time

Cons

Wish it was easier to customize the look / feel.

Response from Forumbee

Replied April 2020

Hi Neha, thanks very much for sharing your experience! We are happy you were able to benefit from sharing solutions with your customers. We have new features in the works to give you greater control over theming and design. Thanks again for your feedback!

January 2018

Melanie from The Beard Group

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2018

Steamlining an abstract idea

Pros

We use forumbee for our Community as a Church as an alternative to social media sites. Its more organized and targeted for discussions and questions asked by the parishioners. It has created a private space where people can post about relevant topics. I'm not sure if anyone else has considered using a forum style software for something like a Parish But it has brought us together (especially the younger crowd) in a whole new way. Get creative with it!

Cons

It can be a little difficult to keep track of all of the users. I feel it can visually become a little cluttered and disorganized.

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Great Experience

As a membership organization trying to find our first community platform that could work for a broad audience from the tech averse to the tech savvy, after much evaluation we chose ForumBee. Alexia and her team are a pleasure to work with and are super responsive. The pricing is modest compared to other platforms that might have more bells and whistles which may, or may not get used.

Pros

Has a straightforward, easy to use but robust set of features

Cons

I would like to add users to a specific category, which can only be done right now with closed categories, otherwise they are invited to the forum generally. This is not a big deal.

September 2020

Patrick from tonebase

Verified Reviewer

Company Size: 11-50 employees

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best customer service we have ever experienced

Fantastic

Pros

The software is easy to understand and use. The admin side of things is very intuitive and simple to set up so non-developers can moderate the forums. The best part of everything though was the customer service. Without a doubt, the most attentive and helpful customer service we have ever experienced with a 3rd party service. [SENSITIVE CONTENT HIDDEN] has been extremely helpful the entire time we have used Forumbee. Not only did he answer our questions when we had them, but he also gave extremely detailed step-by-step instructions on how to implement various features. [SENSITIVE CONTENT HIDDEN] gave us great recommendations that helped us keep our custom code simpler and easier to manage in the long term. 10/10 application. 11/10 customer service.

Cons

Nothing. Whenever we ran into issues, [SENSITIVE CONTENT HIDDEN] helped us immediately and offered us very good solutions, as well as recommendations that would help us avoid future issues.