About Intellect QMS

Intellect eQMS is a configurable cloud-based enterprise quality management solution that helps organizations across various industries to manage the quality and compliance of critical business procedures. Features include document control, complaint management, nonconformance, change management and more. Intellect eQMS is built on the Intellect Compliance Platform, which enables non-programmers to modify or build new business applications using drag-and-drop technology.

Intellect eQMS enables users to create, track and maintain conformance records, ensure compliance with management records and assign follow-up tasks for corrective and preventive actions (CAPA). The solution also helps users to track the intake of customer complaints, centralize record inciden...


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Supported Operating System(s):

Web browser (OS agnostic)

57 Reviews of Intellect QMS

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(30)

30

4 stars

(23)

23

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 57 results

July 2019

Lori from Infinite Electronics

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Intellect Software

Overall experience with Intellect is great. Everyone at Intellect is very helpful and great to work with.

Pros

The software is easy to setup and create new modules if needed. Also very user friendly in finding documents.

Cons

There really is nothing that I don't like about the software.

Reasons for Choosing Intellect QMS

The ease of the software, price, and the people that helped us.

March 2020

Kevin from Klean Kanteen

Company Size: 51-200 employees

Industry: Consumer Goods

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2020

Intellect Implementation and Capabilities

Thus far the experience has been great. The software is mostly intuitive and the abilities are endless. Really excited to become fully operational with the program across multiple departments.

Pros

This software has endless compatibility with other existing software programs. Like most software, much of the work is on the front end and we are still establishing our "live" site. However, any function, feature or scenario we have come up with and the Intellect software has been able to provide multiple ways of accomplishing the task.

Cons

Intellect requires a lot of bandwidth to complete the publishing of sites to the "test" and "live" sites. Difficult to do during normal business hours on slower networks.

Reasons for Choosing Intellect QMS

Easier to navigate through Intellect. Better tech support and implementation options.

March 2020

Steven from KnowBio, LLC

Company Size: 11-50 employees

Industry: Pharmaceuticals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

2.0

March 2020

KnowBio, LLC

It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.

Pros

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

Cons

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not. While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.

Reasons for Choosing Intellect QMS

Price point, configuration capability

August 2016

Kris from Optima Global Services Inc.

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Great Form Design, Drill-Down Capabilities and Dashboard

I think in terms of complication backlog, for us, our customers were a consulting outfit so any organization, any customers that have a very small or large IT staff and they have a backlog of work that needs to be done in terms of developing applications, I think this is a great fit for that kind of a model where you go in with no coding. You can develop applications as well as workflows very quickly. Great for Work Order Management! So for our need it has been very sufficient, very adequate. In terms of scalability, we have had no issues so far.

Pros

I would say the valuable features are the form design. The form design is extremely, extremely intuitive, and also the dashboard design. I also love the drill-down capabilities and so forth. I would say it's some of the two best assets in those features in the product. Technical support has been knowledgeable and proactive. They're all very supportive and very good because one of the things that I always look for in a product is support. I've been with other organizations where support has been very lackluster, so this, Intellect is one of the better ones out there.

Cons

One of the areas that I'd like to see improved, or actually it could be added in, is integration with some of the other platforms. For instance Microsoft Office, SharePoint, CRM and all other platforms. One other thing that they really need to put in is that BPM is central to everything and that you are integrating right into your line of business applications, your line of business applications can be written in C-sharp, can be written in Java. You want to access that information and then create a workflow or create an application.

August 2016

Antoine from NutraHealthFood

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

It Helps Us Develop Summary Reports, Workflow Structure And Approval Process

Increased number of patients' participation by 300% in one year, and increased the number of providers 10 to 50. Increased revenue by two-fold and eliminated billing errors by 30%. No issues with deployment. The platform is very robust and provides alternatives with ease of use for data conversion or importing data from other systems. I started with one module; four years later, I had more than eight modules. The largest return on our investment was due to increased revenue which resulted in increase in patients' participation and reducing billing errors. Never had any data integrity problems; helped us achieve compliance.

Pros

Ability to rapidly develop an entire suite of applications, including work order management. Requires very little or no IT investment. Eliminates the need to develop logical and physical design. Requires no Web or Java technical skills. Excellent drill-down capability with no programming required. Valuable Features: The ability to quickly develop a master-details relationship. Drill-down capability from anywhere, whether you are on the chart, table or screen. Develop a consolidated tables with summary reports, and the workflow structure and approval process.

Cons

Room for Improvement: Charting capability. Provide additional chart types and dimensions, and to allow more flexibility when using charts. In addition to importing flat files, allow dynamic use of imports