ComputerEase Construction Software

4.18 / 5 (113) FrontRunners®

Our advisors have recommended this product 48 times in the last 30 days

About ComputerEase


ComputerEase is a construction accounting solution that helps contractors providing different services for a construction project to manage their business operations and routines.

ComputerEase offers features such as job costing, construction accounting, project management, material management, equipment tracking and prevailing wage reports and more. The solution's project management application offers users punch list, LEED tracking, document control and equipment and resource management capabilities.

ComputerEase also provides contractors various tools such as invoices, payments and retainage that help them to manage their relationship and interactions with subcontractors. Mobile capabilities are provided by the solution that help users to access the solution and manage various activities remotely via mobile devices like tablets, smartphones and more.

Additionally, ComputerEase offers customer relationship management (CRM) capabilities and add-ons for inventory management and service management. Services are offered on a monthly subscription basis that includes support via phone and online customer support portal.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

113 Reviews of ComputerEase

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(47)

4 stars

(45)

3 stars

(12)

2 stars

(5)

1 stars

(4)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 113 reviews

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August 2018

Donna from CHC Mechanical Contractors, Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Meets all our needs

We have been using ComputerEase since December of 2014. I am the Accounting Manager. I was on the selection committee that chose ComputerEase. We have two companies, construction and service. We wanted one software platform that could handle the needs of both companies and have capabilities for growth. I oversaw the installation and implementation of the software and I am the software administrator. ComputerEase handles our project management, service management, and all our accounting needs.

Pros

The reporting function is phenomenal - between the canned reports, user reports, QTool and ODBC capabilities, most all reporting needs are met. If not, for a nominal fee, ComputerEase will create a custom report that is seamlessly added to the software.

Though we don’t frequently need them, customer support is always very responsive, and all issues are quickly resolved.

If the software does not have a function or feature that we need, we can make a request for it to be added to a future update. If it is something that can not be added to an update, ComputerEase will offer suggestions for work arounds, alternative methods or examples of how their other clients accomplish similar tasks.

Cons

ComputerEase provides updates to the software frequently, usually once a month. We self-host ComputerEase. The issue is that all users must be logged out of the software to install the update. Unfortunately, all our users do not log out. This causes delays and limits the times that I can do the updates. However, this is not a ComputerEase issue and is internal to our company. If we go to a ComputerEase cloud hosted environment this would not be an issue as updates are automatic.

Response from Donna of

Replied August 2018

Hi Donna, your review blew us away. A Thank You doesn’t truly express how we feel. Treating our customers as if they are family is important to us and our values here at ComputerEase. Your review lets us know that we are staying true to those values with our customers. We appreciated all your honesty. Please let us know if there is anything else we can do to improve our software for you and your company. Yours sincerely, Donna, ComputerEase Representative.

September 2017

Allen from Design Builders, Ltd

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2017

ComputerEase is a great construction software to build on.

ComputerEase is a robust system with a lot of flexibility, great tools and reports, and a reliable platform to run a construction company on.

Pros

The respective Centers allow a central place to go and get great information and allow easy navigation to reports and other job/maintenance functions. ComputerEase allows a lot of flexibility so it can be set up to best meet your needs. They have many modules, including standard GL, A/P, A/R, Payroll and Job Costing, but also CRM, Service Management, Document Management, Subcontract, FieldEase, etc. These options allow you to pick and choose what modules best work for you and your needs thus saving money by not having to pay for something you won't use. Training and resources through our reseller, Microvisions, has been fantastic. They are very knowledgeable about ComputerEase and have excellent representatives and quick response times. Microvisions also has Webinars to introduce additional features/modules available with ComputerEase which help identify best practices and applications to get the most from the software. QTools is a feature that allows you to easily export reports to Excel where they can be filtered, sorted, etc. to get the information faster and summarized versus searching through the reports direct from ComputerEase.

Cons

There is so much there to learn and what ComputerEase can do, it can be overwhelming. This is overcome with experience and training, but it can be daunting at first.

Response from Donna of

Replied September 2018

Hi Allen, thank you for taking the time to leave us such a wonderful review. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. ComputerEase was designed with the construction contractors in mind. Knowing that no two contractors have the same needs, we realized we needed to provide flexibility and functionality within the software. So, hearing that ComputerEase is a robust system with a lot of flexibility tells us that we have accomplished just that. If you ever need anything else do not hesitate to reach out! Sincerely, Donna, ComputerEase Representative

April 2018

Rosemarie from BDW Construction

Company Size: 2-10 employees

Review Source


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2018

Does it all

Pros

ComputerEase provides all the reports that the owner needs and much more for running his business. Also, I am able to provide our accountant with any reports he requests. ComputerEase made it possible for our accountant to interact with our program by providing software and tech support to our accounting firm. Tech support is amazing! They have always been able to solve my problems and answer my questions without hesitation. They really know their product. Also, they all appear to have more than just basic bookkeeping knowledge which really helps when I don't understand something.

Cons

1-There is no way to search for a number, dollar amount, etc. Sometimes, you just don't have any more info than a dollar amount or number (invoice, check #, etc).
2-I don't care for the way credit card purchases are handled. You enter each transaction as an invoice and pay it with the credit card "account". I think our old software had a better way of entering, paying and tracking credit card transactions and statements.

Response from Donna of

Replied August 2018

Hi Rosemarie, thanks for taking the time to share your opinion on our Customer Support. We take pride in giving outstanding customer service to every customer and we're overjoyed to receive your compliments and appreciation. It lets us know that we are accomplishing our core value here at ComputerEase. We have addressed your other comments on searching capabilities and how credit card purchases are handled, and we have sent this to our development team. We strive to make every user’s experience with ComputerEase as easy and streamlined as possible. With appreciation, Donna, ComputerEase Representative

January 2015

Kellie from United Plumbing


Ease-of-use

4.0

Customer support

5.0

Functionality

3.5

January 2015

A step up from QuickBooks

Pros

Hands down, the support is what I like best. They respond almost immediately and are very friendly. I also appreciate that the company is small enough that they accept recommendations for improvements and sometimes you see implementation as quickly as the next update. I feel it's an easy program to navigate and learn - far more so than some of the competitors I reviewed. However, some of my less technologically experienced co-workers have found it challenging. Honestly, I think that's a reflection of their limited exposure, not the program.

I like (and sometimes dislike) that it is far more secure than QB - people can't change posted transactions willy-nilly! The password maintenance is excellent and people only see what they have access to. Sometimes it's tricky because you think you're giving permissions to do something but you haven't checked another box that prevents it but, all-in-all, it's slick.

The job costing feature is far superior to QB - no comparison.

We haven't completed implementation of the Service Management module and are not using FieldEase to the full extent possible but I'm looking forward to exploring the possibilities. Being able to import time from the field has been a huge time-saver. The field employees grumbled at first and still do sometimes but not only has it saved time, it's improved accuracy. No more trying to decipher chicken scratch!


Cons

The reporting is not as robust as QuickBooks, and I really miss the ability to create just about any report imaginable. I also don't like that you sometimes have to go to multiple screens to get all the information related to a single transaction. Unlike QuickBooks, you can't drill down in every report - only certain ones have links. Some reports that you think should be standard are not and some cannot even be created without paying extra. If I could change one thing, the ability to drill down and customize reports like QuickBooks would be it.

October 2012

Jerri from Barnett Southern Corporation


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

October 2012

Wow. When I last posted about using ComputerEase, we were lost. Our support team was non existent. I got a call from the Corporate office that quickly set us up with a new support group. They got us on the right track, helped us with issues we were having in payroll, mainly certified payroll settings. As anyone that has to complete certified payroll reports knows, they can be a nightmare. We are on the right track now. Corporate has been a lifesaver. We can email, call and they have an answer to our questions.. As with any new program, you need a great support team to help you with the transition from one program to another. We still have some things to work out, but with our new support team it will be completed correctly. Thank you Peggy and Lesley. And all that have helped with correctly setting up Computerease. **UPDATE** We are a Georgia based utility contractor. Our company has been using Computerease since 2008. Previously we wer using QuickBooks Pro for Construction. . The program was purchased prior to the current office staff that is now in place. They used it for a few months, then went back to QuickBooks. When the new staff took over in May 2007, the decision was made to use Computerease starting the beginning of 2008. I have to say, I do not find the program user friendly. It does not seem that one module talks to the other. The updates other than federal tax updates, really don't apply to Georgia. The appear to be more geared to the northern states. We make suggestions to our "Suppor team", and I use that word for the lack of another term , but nothing is ever done. Especially the accounting and payroll portion. We work on federally funded projects that require certified payroll reports. Each job, pay rates and fringes are different. We ask about setting up the union portion of the payroll to ensure payrates and fringes were correct. We were told not to use that section. If an employee works on a certified payroll jobsite and one that is not, the fringe is split between the two jobs so it appears on the report that we are not paying the correct fringe. We have to send copies of employee paychecks with the reports to show that the correct fringe was paid. Sorry, but, I am not only dissappointed with the product, but our support is basically non-existent. We call support and sometimes they call back. We called yesterday for example, and as of 3:52 this afternoon, have not received a return call. I emailed them twice last week, and although the messages were received and read, we never hear from support.

September 2017

Beverly from Southern Pipeline Construction Co.

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Excellent Product, More than excellent support, excellent accountability and tracking.

Pros

The "transparency" of the data; the ability to have "drill-down" reports for the data displayed. Great "paper trails" to help analyze and understand just exactly where the data came from that is used in the reports. There are no limits to this software. The only limits on this product will be from the end user, not the product. Also, if you require a custom report the good people at ComputerEase can create it for you. ComputerEase support is unequaled; it is provided with a simple phone call or through the software itself with a direct link to their Customer Corner where you can go online and research yourself or request support.

Cons

I have been using this product since 2008; I do not have any "cons". As I've stated above the only limit will be on the inability of the user to know what they want and why/how to get it.

Response from Donna of

Replied September 2018

Hi Beverly, thank you for taking the time out of your day to leave us such a positive review and for being a long-time user of ComputerEase. Most people don't bother to leave reviews about positive experiences unincentivized, and that's what makes us truly grateful. It’s customers like you that make our day! We will strive to deliver great experiences consistently. Let us know if there is anyone else that would benefit from using ComputerEase. Thank you again, Donna, ComputerEase Representative

March 2017

Thomas from Brandon Development Enterprises, Inc.

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2017

Very mature software product!

We have been on this system for about 7 years or more now and are VERY happy with it.

Pros

This is TRULY a fully integrated product that combines Project Management, Submittals, Accounting and Change Orders. Very user friendly with a very well thought out Graphical User Interface. My wife and I are both Engineers with my wife being a Master Degreed Software Engineer. We studied many products and settled on Computerease. We are extremely happy with our decision and I believe the product is very scaleable and will meet all of our demands as our company grows.

Cons

Scheduling tool is weak. We just use MS Project instead. The product does offer a scheduling module but it is not robust. Also, certain fields are limited to 10 characters which is very cumbersome when naming job names and customer names.

April 2018

Jill from Evergreen Construction GC, LLC dba Highland Building Group

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

April 2018

One system does everything!

Pros

How the accounting and project management systems integrate with each other is key. Love the payroll system. This is my first time using it and it is awesome. The subcontract module is a great tool and very easy to use. Overall, it is good program for GC's.

Cons

No direct export to Excel. Qtools is mediocre at best. It is so cumbersome to use. I have used CE for close to 10 years now. I've recently completed my third system implementation from Quickbooks. Onsite training is so much better than online but entirely too pricey. With regards to training sessions, the amount of time it takes to get one scheduled is way too long. I also feel that at the end of the session, one should be able to accomplish what they were being trained to do.

October 2017

Dennis from Bailey-Harris Construction Co., Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2017

Straightforward

Pros

the product is windows based and is easy to navigate around in. The price is very reasonable. The product design allows for flexibility when customizing it around ones organization.

Cons

While easily navigable and flexible, there are some advanced project management functions that computerEase doesn't easily allow, if at all.

Response from Donna of

Replied September 2018

Hi Dennis, thank you for giving us your honest opinion about ComputerEase. Since we are a small company, most of our customers are referred to us by our existing customers. Since the construction industry can be so diverse it great to hear from you that ComputerEase allows for flexibility. We hope that you continue to remain a loyal customer with us here at ComputerEase and if you every have any questions or suggestions please do not hesitate to reach out. Thanks Donna, ComputerEase Representative

April 2018

Allison from Beno Plumbing

Company Size: 11-50 employees

Review Source


Ease-of-use