About iAuditor

iAuditor by SafetyCulture is an inspection checklist application that allows users to build checklists, file reports and conduct inspections through a tablet or mobile phone. The solution is designed for a wide range of industries that require safety audits and inspections.

iAuditor enables users to capture a variety of information in various file types and store audit history digitally to establish and view trends over time. The software enables users to create digital safety audit forms and develop interactive checklist templates. Users can convert their paper forms into digital formats by recreating them in iAuditor.

In addition, users can conduct inspections without an internet connection. After inspection, users can ...


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Supported Operating System(s):

Web browser (OS agnostic)

167 Reviews of iAuditor

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(111)

111

4 stars

(46)

46

3 stars

(9)

9

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 167 results

March 2019

User Profile Picture

Caroline from PEER: RTO Code 7027

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

iAuditor Review

Awesome Awesome Awesome

Pros

This system is amazing. So easy to create and customize audits and checklists and get exactly what you want. And the analytics all you to see your results without having to do it yourself via spreadsheets. Great system!!! and customer service is second to none.

Cons

I struggle to find anything wrong, except for my personal dislike of the new report format, but i have the option to use the classic one so i can't really complain there either!

July 2019

John from RV Inspector Pro

Company Size: 2-10 employees

Industry: Recreational Facilities and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

An Audit/Inspection Tool With Brains

The iAuditor customer service is exceptional. They were very responsive to my questions, when I was a newbie. That alone, was pretty impressive. But where they really came through was when they recently updated their template editor. As mentioned above, I have become an iAuditor power user and I was told at the time of that editor update that my motorhome template was one of the largest templates in their system. When they updated the editor, they have not allowed enough storage space in the editor for such a large template. I should mention that I could still open and edit a new inspection, on either the Mac or iPhone. I just couldn't open the template, to make changes. I told them which template it was and within a very short time they got back to me and told me that it was in the memory allocation and they were working to resolve it. Within less than 24 hours from the time the issue was reported, they had resolved the problem - this in the middle of a major roll-out of a new tool. Wow! That's when I was really impressed. This is customer service that compares favorably with AppleCare. The product just works. But when it doesn't, like during that editor roll-out, they get it working in short order. Best of all, iAuditor works flawlessly on iPhone. I have tried other tools that were less than reliable on iPhone. In particular, HomeGauge crashes, on average, three times during every inspection and always with a loss of the most recent data (1 to 15 minutes).

Pros

LOGIC: Most audit/inspection software functions simply as a (dumb) check list. By that, I mean that there is no associated logic. iAuditor give you "IF" statements. I inspect motorhomes and there are dozens of options in such vehicles. With other software, I am asked questions about every option, even when that option does not exist. With iAuditor, my template asks if the coach has propane. If the answer is "no", then about 40 questions are not asked. This capability speeds up my inspections tremendously. The template editor is easy to use. But it does take a little experimenting and getting used to. After that, tailoring a template to your specific needs is easy. To give you an idea of what I mean, my motorhome inspection template is about 7,000 items long (OK, I'm an iAuditor power user. But the point is that's possible.). A large part of that 7,000 items is logic. But the bulk of it is my own statements about each potential issue that might be encountered. There are only around 300 to 330 inspections items on a motorhome, but more than 2,000 possible issues to be found within those 300+ inspection items. So my iAuditor template includes every statement that has ever appeared in any of my inspections, going back years. Which specific statements show up is determined by which buttons or boxes are clicked. 98% of my report is done, when I leave and lock the door. That's a major time saver and it all comes down to one word - "LOGIC". It also works flawlessly on iPhone!

Cons

There are only two things that I wish iAuditor had: 1) An "AND" statement. They have what amounts to an "OR" statement. But they are missing an "AND" statement and I would personally find that to be very useful. Their options are "IS", "IS NOT", "IS SELECTED", "IS NOT SELECTED", "IS ONE OF", and "IS NOT ONE OF". They could use two more options, which would be, "IS ALL OF", and "IS NOT ALL OF". 2) "PERSISTENT VARIABLES". Currently, variables only apply to the most recent question. For example, if the coach is all electric, it means that many questions my inspection template don't have to be asked. It would be really nice to be able to have at least a few persistent variables, that would be available throughout the template. That way, if I were to determine, early in the inspection, that the coach is all electric, the template could include various "IF" statements in various places later in the template, that would bypass all questions about a propane stove, propane oven, propane furnace, and propane refrigerator. In fact, the lack of persistent variables is one of the primary reasons why my motorhome template is more than 7,000 items long. With persistent variables, that number should be able to easily be cut in half or better. But these are wishes for something that no other audit/inspection software has, either. In other words, they would make the best, even better.

Reasons for Choosing iAuditor

LOGIC. See the section on logic, regarding HomeGauge. With exception of HomeGauge crashing on iPhone, the same issues apply to Spectacular. I don't recall for certain, right now. But I think the iAuditor price was better, too. But that was not a major decision point.

Reasons for Switching to iAuditor

HomeGauge crashes regularly on iPhone. iAuditor doesn't crash on iPhone. Big, BIG, *BIG* factor. HomeGauge has NO LOGIC, meaning every question must be answered in some way, even if that answer is "IGNORE". iAuditor employs "IF" statements. It's rudimentary logic. But it's logic, so a template can be designed to bypass questions that do not apply, based on the answer to previous questions. In other cases, an iAuditor template can take the user down a completely different set of questions, based on previous answers. For example, the question "Is there propane on the coach?" leads two directions. If the answer is "Yes", then the template asks questions specific to propane stoves and other appliances. If the answer is "No", the template asks questions specific to halogen or induction stoves and other electric appliances. The end result is that there are many questions that I don't have to answer, during the inspection, because the template LOGIC allowed those questions to be skipped. This is a major time-saver.

March 2021

Paul from GRS Building Products

Company Size: 201-500 employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Quality Product

It allows us to carry out Audits while we are moving around site and is a superb tool to work with, totally flexible and adaptable to our business

Pros

Allowing you to assign actions to another user, including details and time scales. Email notifications

Cons

Actually there wasn`t anything that I disliked, I think it is one of the best work tool software programs that I have ever used.

Reasons for Choosing iAuditor

It offered the most flexible options for our business

Response from SafetyCulture

Replied March 2021

Hi Paul. Thanks for the review and feedback. Really happy to see you are using and assigning Actions.

February 2021

Colin from The Salvation Army

Company Size: 5,001-10,000 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

February 2021

Easy 2 Use

Has helped with consistency across a number of auditors nationwide.

Pros

Auto saving, easy editing & recall of previous inspections.

Cons

Sometimes have difficulty syncing inspections.

Reasons for Choosing iAuditor

Was not my decision

Response from SafetyCulture

Replied March 2021

Hi Colin. Thanks for the review. Great to see iAuditor has an effect on your quality nationwide. If you ever have any syncing issues, please reach out to our Customer Support team via the LiveChat icon on the bottom right.

February 2021

Julian from Algosaibi Services Co.

Company Size: 1,001-5,000 employees

Industry: Food Production

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

February 2021

I loved using iAuditor

I loved it

Pros

Easy use and instant support available. Both web based and mobile platform available. Me and my team enjoyed it.

Cons

Multi document management not available

Reasons for Switching to iAuditor

Multiple document management option available

Response from SafetyCulture

Replied March 2021

Thanks for the review Julian. Love hearing you are using the web and mobile platforms.