JobNimbus Software

4.63 / 5 (427) FrontRunners

Our advisors have recommended this product 32 times in the last 30 days

About JobNimbus

JobNimbus is a CRM and project management solution suitable for home service companies. Manage your contacts, tasks, and projects from start to finish along with detailed reporting capabilities.

With JobNimbus, businesses can manage all their contacts in one central place. Contacts can be imported from multiple sales channels including emails and phone calls. The solution allows project managers to assign tasks to their teams, monitor progress, and send notifications to clients and stakeholders. The document management functionality allows users to store and organize project-related documents and photos. Users can also email documents to their customers and partners and get then approved digitally using e-signature.

JobNimbus allows businesses to cust...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

427 Reviews of JobNimbus

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(299)

299

4 stars

(104)

104

3 stars

(19)

19

2 stars

(1)

1

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 427 results

March 2019

Joshua from JGL Roofing

Verified Reviewer

Company Size: 2-10 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Jobnimbus helps us accomplish vital tasks every day

Pros

We've been using Jobnimbus for about 3 years now and the built in functionality with payments, Quickbooks and job tracking have made our lives so much easier. All photos and documents get uploaded directly from our phones out in the field for sales and invoicing made simple.

Cons

No functionality for e-signatures... Like, we can let customers pay their bills right thought a huge green button on the email, why not have a huge blue button saying "approve estimate." Make it easy for people to say yes to us, then store that on the cloud with everything else...

Response from JobNimbus

Replied April 2019

Hey Joshua! So glad JobNimbus has been able to help you do some pretty important stuff in your day. We want to keep making that happen, and approving/signing estimates is one of the ways we want to help better. While you can get your estimates signed directly on our mobile app, the e-signature experience is lacking and our dev team is working to take that experience up a notch. Stay on the lookout for updates to the mobile app and web experience!

November 2019

Ryan from Sharp Construction LLC

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Sharp Construction Thinks JobNimbus is Amazing

We have been bringing on additional salesman and being able to track the leads that we distribute has allowed us to see who is weak and where. We have also used JobNimbus to increase the amount of reviews that are coming in (93 5 Stars and counting). It has allowed us to measure lead success or failure, which has whet the taste buds to have more understanding and to discover deeper ways to measure our success in other ways. It makes you realize what could be if..... When you have questions that a product like JobNimbus answers, it makes you realize that with a little extra effort, you can explode your business. We are thrilled to have found JobNimbus.

Pros

We did not come from another CRM to this platform. This was our first experience and the choice to team up with JobNimbus has been exactly what we were hoping and looking for to help manage and grow our business. The automation features are, by far, what we have enjoyed the most. Adding automation has helped us seal up the cracks that occur when taking a customer thru the construction process. Nimbosa, as we affectionately call it for no apparent reason, has been a major factor in leveling up our company with regards to communication and customer management.

Cons

This requires thought, which, I think, means that we would have to search to find a problem. We are anxiously anticipating the roll out of the tracking and measurement graphs that were dropped at the Orlando convention. So I guess, the fact that those are not fully rolled out yet would be one of the things that could be a negative.

Reasons for Choosing JobNimbus

the product was geared for the type of construction we perform. We are predominately a roofing company and this bad boy, JobNimbus, was a perfect fit.

Response from JobNimbus

Replied December 2019

Thank you so much, Ryan! We're so glad we found you guys, too, and are excited to build more powerful features into your workflow. You guys rock! Affectionately yours, Nimbosa

March 2019

Deborah from Intown Craftsmen

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

1.0

March 2019

Two way sync highly unreliable and many glitches in product they cannot fix

Many glitches but we've contacted them repeatedly and they have never fixed one or been able to give us an explanation. We've had product over 17 months. Their two way sync does not work in many areas and they repeatedly have asked us for print screens of the glitches which we provide but always say "they cannot replicate so they can’t help". If there is a problem the will use these technique over and over for the same glitch until you just are worn out and stop asking. If we make a change to an existing estimate in QB it does not change the estimate in JN so the estimates in JN are never correct and useless for us. Recently, we realized we had sent 3 emails to a customer over the course of a month through JN that they never received and in JN they were marked as "sending" but never go anywhere. We have brought it to their attention and they admitted “there was a problem” that they would look into but we don't expect any results. We made a suggestion online for a simple update to their customer record format (well over a year ago) as we were told by them that our feedback was important. Then I looked at the topic in the community area and over 300 customers had made the same suggestion over years and years and they have yet to do anything to help with the suggestion so obviously they are not responsive to customer input. Last, it is obvious from conversations with tech support over the years that they are low ll in the 17 months we have had their product.

Pros

The boards are visually effective and easy to use

Cons

Two way sync is a nightmare. Many glitches the company cannot/won't fix.

Response from JobNimbus

Replied April 2019

Thank you for your honest review, Deborah. We're so sorry you've experienced these issues and I hope my response will help clarify the communication you've had with our team. Feedback is #1 in importance for us. JobNimbus itself was built on feedback, it's our life blood. Unfortunately, we can't fix everything in a day, things take time. We are addressing the feedback we get as it comes and in the best order we know how. For example, we just released Time-Based Automations, which was our #1 requested feature, seeing a 98% satisfaction on the feature. Performance improvements is #2 and we're actively updating for that. QuickBooks issues are fixed as soon as we can figure out what is going on, part of that is being able to reproduce the issue, but our support team can't fix them by themselves & our devs are working tirelessly. We appreciate your business and hope you'll continue to put your faith in us to do right by you. Give us a chance and we will make it right.

November 2019

David from Dc’s Contracting LLC

Company Size: 1 employee

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Dc’s Contracting LLC JobNimbus Review

Overall I love the product and I am glad it is linked with other products to make running a business so seamless.

Pros

The efficiency, ease of customization, integrations make operations more fluent. The overall functionality and details built in helps my business tremendously keep organized.

Cons

At first I did not like how I was unable to know if emailed invoices, estimates, etc were delivered or opened by the end recipient. After communicating the issue to tech support it was resolved a while after. Other than that I would like to see a “select all” or “multiple select” feature for pictures after attached to custom file where a mass delete can be done.

Reasons for Choosing JobNimbus

It is linked with beacon who I worked for and now do business with so with that integration alone helps out a lot not having to double the work when estimating and ordering roofing materials. Also, as a contractor the overall set up, functionality, and options are more suitable for out type of business/ industry.

Response from JobNimbus

Replied November 2019

Thanks, David! If you haven't already done so, please submit these ideas to jobnimbus.uservoice.com so we can make sure our dev team can consider those as they build out new features and improvements. Thank you!

January 2020

Melinda from Palette Builders, Inc.

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Job Nimbus brings staff together

Solving the issue of who is doing which tasks and when they are completed. Also having the client information readily accessible is great. Love the note section so everyone knows what is going on with a client or a job

Pros

Everyone knows their tasks when they need to. The software is very easy to use. Everything we need is in one place

Cons

I havn't really found anything yet. Some staff say it would be nice to have an estimating part and/or an invoicing part

Reasons for Choosing JobNimbus

Buildertrend cost more and was a bit confusing

Response from JobNimbus

Replied January 2020

Hi Melinda, we are so glad you are finding JobNimbus so helpful. Thank you for your review!