Ventus Software

4.27 / 5 (35) FrontRunners®

Our advisors have recommended this product 7 times in the last 30 days

About Ventus


Ventus is a construction ERP solution that incorporates CRM, takeoff estimating, job costing, project management, service management, service dispatch, product distribution, inventory control, payroll and accounting in one solution. It is suitable for HVAC/mechanical contractors, plumbers, electricians, petroleum contractors, roofers and specialty contractors.

Features include CRM, equipment control, purchase order, certified payroll, AIA billing, T&M billing, service dispatch, PM scheduling, barcoding, field service, document management, electronic time cards, customer portal, management dashboard, customer equipment tracking, financial statements and reporting.

Training, support and development are provided by the VMS internal staff, and they offer 24/7 emergency support.



Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

35 Reviews of Ventus

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(18)

4 stars

(10)

3 stars

(5)

2 stars

(2)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 35 reviews

Do you use this product?Write a review

May 2019

Stacy from Edd Helms Air Conditioning & Electric

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Your One Stop Shop

We have been able to drastically reduce the time for our inventory with the barcoding solution. We have gone from 2 weeks of a 8 person team to 2 days with a 3 person team. We are getting accurate counts, transfers and costing. It has eliminated duplicate item files for the same product (you can use cross reference to link multiple skus to the same item). The job costing has allowed us to run more efficiently and know when we are going to do way better (or way worse) on an estimate. The service reports help us understand which technicians are profitable and which need help. They are always improving and coming out with new features and add-on's to help with processing.

Pros

I like most that the software contains almost everything that we need. It has service for our dispatching and bill of service. It has job costing for all of our larger projects. It has Payroll, Inventory, Accounts Payable, Purchase Orders, Equipment Controls, Call Management, Estimating, Order Processing for over the counter parts sales and Accounts Receivable. You wont need anything separate to run your day to day transactions.

The Dispatch board is our FAVORITE part. You can schedule your technicians, maintain contracts with billing, bill by time and material, fixed dollar or flat rate.

Cons

There is few online add options. For example, when you need to make a new inventory item, you have to go to the item maintenance file. So you have to leave the screen to you are and go somewhere else - however, you can keep the tabs open so don't loss what you are working on.

Some of their add ons (like e-time) don't really work for technicians that are multi-taskers (work both on jobs and service tickets).

April 2019

Lisa from Sioux Equipment

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2019

Overall review

Ventus is helping us find ways to keep our costs lower and we have not implemented all of the capabilities yet. It does take awhile to learn the functions. However, the software makes more sense if you understand how it functions!

Pros

Item inquiry is one of my favorite functions. Ventus makes it easy to find when a part came in, where it came from and the open and past sales. This has became a time saver in many ways.

Writing checks in Ventus is a breeze. It allows us to change the information prior to creating the check if discount amounts were entered in incorrectly.

There is a new credit memo function in AR for applying checks to invoices has saved time and allowed us to keep a better AR record.

The new lookup functions that have been added everywhere makes finding information easier. One downfall is not being able to lookup a number with begins with.

Cons

The item inquiry is one of my favorite features in Ventus. However, we do not have a way to look up customer part/material sales history. This can be difficult when a customer would like something that they ordered before but is unsure of the part number.

Post-match: The overall idea of post-match is wonderful! However, we are a company that pays our invoices by the discount date. We were unable to create checks for parts that were not received in. Loved the idea of being able to see what po was applied to the invoice. However, saving money was a bigger priority. We had to leave post-match so we were able to write checks. Still waiting for that function to change so we are able to utilize Ventus to the fullest.

There has been a recent change to where our overall control of our company maintenance was taken away. Our company takes pride in the controls that we have over our accounting software and the upkeep of it. Because of this we have set-up controls to keep others out where they do not belong. Our control over this has been taken away because of other companies and their misuse of the company maintenance, AR Inquiry and AP History. This should be regulated by the company and not VMS.

February 2017

Ryan from Peck Hannaford & Briggs Service Corporation

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Great Software and Great People

Our company has been using VMS software to run our business for 17 years and rely on their software as the heart of our back-office. Their software is a great asset for us and I honestly don't know what we would do without it. The software does all of the tracking and number crunching our business needs from taking an initial service call all the way through accounting for the payments from our customers , it is constantly evolving so you are not stuck on an antiquated platform after a few years. Their support team is excellent and is quick to remedy any issues be they user caused errors, or the occasional software issue. I have evaluated several other software packages over the last few years and have seen nothing better on the market for the needs of our business. In a market with out many guarantees, I feel like they always deliver and more importantly they want to help us benefit from their product, not just sell it to us and then walk away.

Pros

It works well, gives us accurate information, and bottom line, makes running our business simpler by being able to integrate everything we do on one platform without compromises.

Cons

My only criticism is that we will sometimes experience a new issue after loading a software update. We always get a quick response to any issues that result from that when contacting their support personnel.

May 2019

Russell from First Choice Services, Inc.

Company Size: 11-50 employees


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2019

Bar-coding & Scanning

Enjoy working with VMS. They seem to be able to fix most problems in a timely manner and willing to listen to ideas and new problems when they arise.

Pros

Bar-coding has allowed us to tag each individual item as it is received. Once tagged it makes the transfer of material from warehouse to Tech van much easier and faster (saving time) and this allows us to scan the item versus typing it in which can lead to many typos and errors which leads to wrong parts getting transferred and of course that leads to loss of money and extremely time consuming to fix (MONEY SAVER $$). Bar-coding also has allowed our Techs in the field to be able to scan the item directly to their tablet. This is much faster and no room for typos and picking the wrong part. Not only has this helped us in the everyday operation but Bar-coding and Scanning also has cut our time for inventory down by more than half. What would take us (2) full days we are now doing in less than an (8) hour day.

Cons

Bar-coding and Scanning has been a positive for us.

June 2016

Scott from Jemco Incorporated


Ease-of-use

3.5

Customer support

4.0

Functionality

5.0

June 2016

Effective and Flexible!

Pros

Ventus by Vertical Market Software was not only affordable for our company but was one of the very few options that offered a full package with the ability to handle multiple entities under one roof. The software and staff has allowed us to operate 3 separate business models including manufacturing, rental, service and sales. Again, great value and a huge array of solutions for every business! I appreciate that the vendor is able to make adjustments/additions so the software works specifically for the us and that the staff is always available for questions. (Especially during Go-Live!)

Cons

Honestly, there are really no negatives that we have found. The processes for some of the applications were different than what we were use to but that is expected with a new software. Some processes seem to take a bit longer and some a bit shorter but at the end of it all we are able to get better and more accurate information.

May 2019

Ryan from The Peck Hannaford & Briggs Service Corporation

Company Size: 51-200 employees


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

May 2019

Ventus Software Overview

We have used Ventus products for over 20 years with predominantly great success. The software can do everything we need to run our business and is a great tool to do so.

Pros

What I like most about Ventus is that our company is able to use one software for all of our database needs, everything we do is run through one database that covers us from contracts, service management, purchasing/accounts payable, accounts receivable, payroll, billing, it does it all and each module communicates with the other.

Cons

My only dislike is that due to the system constantly being enhanced via software updates, our company experiences a higher than desirable frequency of bugs and issues when we do software updates. These can often be solved fairly quickly, but the amount of issues our company has faced has been a real hardship both in terms of time we have to spend tracking issues and on the flip side, waiting on fixes for the issues that we experience. We have only been on Ventus for a little over a year so we are hopeful that as time goes on the problems will become a less common occurrence for us.

February 2017

Linda from Funk Electrical Services, Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Great Software

We did a lot of research before we purchased this software in 1996. We have been using it since then and have had no real problems with the software. The customer support is awesome and they are quick to respond. They have expanded the capabilities of the software, we have not kept up with all the enhancements. The support has been a 9 out of 10 even though I realize we are a very small company and do not use the software to the extent, they are still supportive and do not make us feel unimportant. I do admit there are a few items that I have sent to them that are still not resolved, but it is not a game changer and the software still works great without the issues being resolved.

Pros

integration between all modules is great

Cons

in service - on the gui side (vms not ventus) you can't search by the name of a street, you have to have the house number or when you search in a/r, its is by the vendor id and not the name

April 2019

Dee Dee from Tom's Mechanical Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Software - People and Products - Look No Further

Through the years we have grown along with VMS in our needs and usage of our software. Had the need 3 years ago to research new software after having been on the VMS (GUI) product over 20 years. After much talk, many demos and group conversations, we stayed with VMS and went with the VENTUS product and have not regretted the decision. The software is great and the people are even better!

Pros

It is a fully integrated product from purchase orders to dispatch to all things financial. We don't have to go outside the VMS product for supporting software such as an accounting product. Ventus can be customizable to fit your needs and have not seen a better dispatch board.

Cons

There are places in the software that are inflexible and some processes that could be improved such as the ability to online add items (such as a new vendor or a new inventory part #). Currently have to go the task of adding something new.

May 2019

Michele from Duke Hicks Plumbing & Petroleum, Inc.

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Vice President

Ventus is very accommodating to our needs and offers current and updated programming working efficiently and quickly to fix or update customer needs.

Pros

The software handles all of our needs in one interactive package. It seamlessly handles detailed workorders, inventory, job cost, payroll, general ledger, equipment control. AR, AP,
general ledger and offers management tools and reporting to know exactly where we are doing well or not so well in real time.
Mobile data, barcode scanning, and % of profit reporting are my favorite features, but I truly enjoy the whole package. Using this software has increased our profit 10% or more.

Cons

Requires employees to be well trained on the software.

April 2019

Kimberly from Sarracco Mechanical Services, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

VMS HVAC Software

It's a great software for any HVAC contractor looking to have every platform under "one roof".

Pros

We migrated from VMS to Ventus about 4 years ago, and it was a great decision! We were up and running within a day and needed very little training. The support from VMS is great, they are always very helpful and responsive. The product is easy to use and navigate, and we are very happy!

Cons

Currently, the only issue we have with the software is that we are not allowed to have a master password for the Company Maintenance portion, and have to call in every time we need to use that portion of the software. Sometimes we are doing maintenance changes after hours, and we cannot obtain a password then.

April 2019

DuPre from Haskins Electric, LLC

Company Size: 201-500 employees

Review Source: Capterra