About BoomTown

Boomtown provides marketing and sales automation solutions for the real estate industry. Through Boomtown, brokers can select and customize a lead generation website, track and nurture leads, and monitor team success and sales. The application is SaaS based and can be accessed from an iPad, smartphone, and a tablet.

The automated marketing tools create a way for brokers and agents to stay in touch with prospects and clients so that agents can nurture leads without having to manually track all interactions. The system automatically sends notifications regarding listing updates, so that agents can remain up-to-date with their markets.

Boomtown features advanced website analytics, allowing users to track a prospective buyer's or seller's movements and in...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

209 Reviews of BoomTown

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(156)

156

4 stars

(35)

35

3 stars

(11)

11

2 stars

(3)

3

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 209 results

September 2018

Daniel from Medway Realty

Verified Reviewer

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Ferrari of CRM's

We are very great full we stopped using the other CRMs out there as non of them compare to this one. Top Notch A++++++

Pros

The best CRM hands down we have ever used. Support is awesome and the ease of use on all platforms is top notch.

Cons

They are adding new things all of the time which will make the system glitch out but nothing that has cost on business, only frustration.

December 2019

Erica from Compass

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Boomtown is the BEST lead CRM out there

I've used Commissions Inc, Luxury Presence, etc and Boomtown has the best features, most user friendly CRM out there.

Pros

Features, functionality, you can "set it and forget it". I've used many lead management systems and this is the best out there.

Cons

I only complain is that I wish they had an "open house" app feature from the NOW app where people can sign into your open house through the NOW app and it will put them directly into your CRM

Reasons for Choosing BoomTown

I've used them both before and like Boomtown's backend much better

August 2020

Matthew from Long Realty West Valley

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Staying Connected...Staying Organized

Three years and little business so far. Mainly due to to the fact most just want to look at homes and do not wish to ENGAGE. It is also a fact that I am not putting drips out there that may get the phone to ring. I need to use the library more and work with my team leader more closely. COVID-19 has impacted a lot of what is currently happening as well.

Pros

Lead generation and the ability to simply keep track of what the leads are doing online. Emails, calls and texts are all nicely captured in one place on the site. People seem to find it a solid search site option.

Cons

The fact that we cannot make leads answer their phone! Not a platform problem...a social one.

Response from BoomTown

Replied September 2020

We certainly wish that we could make the leads answer their phones, too, Matthew! Thank you for taking some time to leave us a review. We so appreciate it!

March 2018

Brad from Kforce Inc

Company Size: 5,001-10,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

March 2018

Mid-tier CRM.

BoomTown is an average web marketing system for real estate professionals with an efficient mix of technology and services. BoomTown gives lead generation, CRM technology, and consumer-facing websites. I would recommend looking at other CRM before going with this.

Pros

I have been consulting as CRM Administrator/Analyst for a while now and have had the chance to work with a couple companies that use Boomtown as their CRM tool. Boomtown isn't my favorite software to implement or work. The UI is clunky at times but has definitely improved over the years. This is a mid-tier dashboard, that leaves you wanting more. What I do like is that individuals can easily set up campaigns and client contact information. The product does make it easy/clear to Identify which clients you have not reached out to in a while. With this CRM they offer the ability to do texting campaigns, which are very easy to set up. This is great because you don't have to use your phone to send out the campaign to the targeted clients.

Cons

Pricing and Customer support. I have help companies during the implementation process and have not been a fan working with their support team. They have never been attentive and rarely know the answers to issues the first time. Also, I would not recommend this product to a small business because it can become very expensive and you are locked into a 12-month contract that may not work for every company.

August 2020

Bridget from Blake Cory Homeselling Team

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Great for Realtors

Excellent

Pros

Great customer service, excellent drip campaigns. Love everything about the system. Helps me keep in contact with my leads seamlessly!

Cons

I have not found anything to complain about with the boomtown system.

Response from BoomTown

Replied August 2020

Thank you so much for leaving a review, Bridget! We so appreciate it, and are of course excited to hear that you're getting a lot out of the platform. Have a good one!