Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About Firepoint
Firepoint is a cloud-based lead generation and business management solution that caters to small and midsize businesses in the real estate industry. It helps users manage leads, track team activities and report key metrics.
Firepoint offers built-in search engine marketing (SEM) capabilities to help real estate companies search quality leads in their proximity or in a selected area. It offers a customizable dashboard for managers that provides transparency into lead generation, agent performance, budgeting, lead conversions and more. Managers can adjust the lead-gen budget, add new team members into the system and set rules to control agent expenses.
With Firepoint, businesses can explore and capture leads from multiple online sources, such as propert...
22 Reviews of Firepoint
Average User Ratings
Overall
4.29 / 5 stars
Ease-of-use
4.5
Value for money
4.0
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
November 2017
Jennifer from Agent REbox
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
We work with over 200 agents and Firepoint by far is one of the easiest to use platforms available.
Pros
Very simple to get someone set up and working. Even those agents who don't like CRM's or technology in general can navigate the system relatively easily. For those that want more, Firepoint is able to be customized regardless of how many custom pages you want, how big your team is or how many clients you have.
Cons
The only negative I can think of would be to be able to implement their list of upcoming features now (since I am not patient).
November 2017
Lainie from Homes By Lainie Real Estate Group
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
Comparable system to more expensive options with better customer service.
Pros
We have been using Firepoint for more than a year now. We came from a much more expensive system and have found Firepoint to be just as good, if not better. The customer service we receive from our Account Manager and all the other staff at Firepoint far exceeds any of the other companies we work with. We also like that they are continually improving our system to make it as robust as possible. We look forward to working hand in hand with Firepoint for many years to come!
Cons
We would like to see the system be more robust. Firepoint is still a startup, and we look forward to seeing how it grows in the future.
November 2017
Thom from Core Group Realty
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
This product has been the best system for our business!
Pros
We switched over a few years back from another big platform and have been extremely happy! The cost savings and the usability of the system has made it totally worthwhile for the change. Our agents love using it and find it so user friendly. The reporting funtions help me keep agents accountable as well as track our marketing budgets.
October 2019
ANGELA from RE/MAX All Star
Company Size: 11-50 employees
Industry: Real Estate
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2019
Great for leads
Our office uses Firepoint for our agents to get extra leads. Great for mailings, and phone leads
Pros
Can see everything for all of your agents in the Dashboard Sets tasks to follow up great auto reply's
Cons
Can see everything for all of your agents in the Dashboard As with all systems, not all leads are real
May 2018
Curtis from The Murphy Lee Group
Company Size: 2-10 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
4.0
Functionality
2.0
May 2018
I've used FP for a year now. Where's a nice product it is very limited and not progressing quickly.
Pros
Ability to record calls and texts.
Cons
Inability to search for homes and sent to client from backend. Inability to properly integrate more than 1 MLS Limited search functions on the front end. No app (yea I've heard 1 was coming for a year now). Slow to upgrade or improve system Inability to send texts and/or emails as another user (Ie: my assistant can't send on my behalf). The amount of spam we get.
