About Campaigner

Campaigner is a cloud-based customer relationship management (CRM) solution that caters to small and midsize businesses across various industry verticals. It enables users to manage interactions with existing and potential customers by centralizing customer and sales data in one place.

Campaigner offers sales representatives a sales checklist that provides them with step-by-step plans for closing a deal. The solution's social CRM capabilities integrate a customer's information and updates on various social media platforms like LinkedIn, Twitter and Facebook, and sales representatives can access that information from a client's profile within the system.

Campaigner also offers users integrated email marketing to manage email campaigns. Users can schedu...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

219 Reviews of Campaigner

Average User Ratings

Overall

3.86 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(67)

67

4 stars

(91)

91

3 stars

(32)

32

2 stars

(9)

9

1 stars

(16)

16

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 219 results

July 2020

Ray from Young Nails Inc.

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2020

Easy to use

Pros

Very easy to upload csv files. Some CRMS you need a masters degree in Technology just to upload clients into the database. Campaigner is simple to use, and cuts out all the other garbage fields that you don't need.

Cons

Pricing should continue to reduce as the economy is certain to crumble in the next six months.

Reasons for Choosing Campaigner

Salesforce takes 6 months and a masters degree to use all the useless things that it does. Mailchimp was a little more expensive.

September 2018

Kristi from Wine Cellar Innovations

Verified Reviewer

Company Size: 201-500 employees

Industry: Architecture & Planning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Use What You Know

We send a weekly email to 40k users and this program has worked for us for the last 8 years.

Pros

This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.

Cons

Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.

Response from j2 Global

Replied October 2018

Hi Kristi, Thank you for leaving a review of Campaigner. We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team. If you have any additional questions please do not hesitate to contact us. -The Campaigner Team

August 2019

Nabeel from Tulip Inn Muscat - Hotel

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Campaigner Vs Stream Send

It is a bit difficult for me to do forward for an old e-mail. I had to copy the e-mail and do a lot of steps which was not the case before when I was using Stream Send

Pros

The interface looks more attractive than Stream Send one

Cons

E-mail forward not an easy process comparing with Stream Send

Response from j2 Global

Replied July 2020

Hello Nabeel, Thank you for this feedback, it allows us to hear directly from our customer base which is always very important for us. Happy to hear that you like our user interface! We do have a very simple way of forwarding emails to other destinations and can show you anytime, please send us a message about it at your leisure. All the best, Carlos

August 2020

Gary from Brigham and Women's Hospital

Company Size: 10,000+ employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Good option for mass emails

We have found it very easy to use and to design attractive emails that open correctly on all platforms.

Pros

The customer service is excellent. You'll get an English-speaking person who totally knows the product and will be able to help you the first time. They are typically not rushed, so if you need to have them stay on the line while you work something through, they will.

Cons

We're on a monthly plan, so we pay even if we don't send anything in a month. It's probably cheaper than paying as we go, but I hate to pay a bill when I know I didn't use the product that month.

Reasons for Choosing Campaigner

Better pricing. More features.

July 2020

Sue from P.S. Creative

Company Size: 2-10 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Campaigner as Used by Our Agency

We like the ease with which we can update our custom templates, or build new ones, and the ability to schedule sends. There are many command aspects within the program that create beneficial results for your sends as well. Be sure to explore them!

Pros

Campaigner offers the flexibility of working within a setup wizard, or full-HTML. This wonderfully spans the usage range from set-up programmers to end users who may have no programming experience.

Cons

We may not have found the best way to access our multiple-client templates, as it seems extremely cumbersome to have to back out of the template area and re-enter each time you want to change a template. The program should allow one to easily work back and forth between updating one of our custom templates and choosing the next one. There may be an easier way to do this other than completely leaving that area and returning, but we haven't found it as many years as we've been using Campaigner. (It's also not been a priority for us to follow up on as yet!)

Reasons for Choosing Campaigner

At my previous company I used an expensive and comprehensive newsletter program for 100,000+ dynamic weekly sends. This was a top-of-the-line program, but serious overkill for my current agency. Our size allows us to be nimble with our responsiveness, but also requires serious cost analysis for any program purchases. Campaigner came out on top with features as we evaluated some of the other top programs at the time, as well as being a cost-effective solution that offers all we need.