Sales Rabbit Software


 

Sales Rabbit is Customer Relationship Management software for companies of all sizes and is fully customizable. The system’s primary functionalities are sales automation, call center, help desk, and live chat.

Sales Rabbit offers lead management, which is offered within the sales tracking functionality. The system will rank leads based on interest and users can call or email leads directly from the app.

The system allows user so use GPS to auto-populate addresses and quickly access directions to standing appointments. Users can also collect and manage all HR paperwork as well as create reports and view all reps’ leads and customers.

Sales tools including videos, presentations, diagrams, and pricing guides can be stored in the platform for quick access. The system is deployed on the web and is compatible on Windows and Mac operating systems as well as on mobile devices.

 

Sales Rabbit - Prospects
 
  • Sales Rabbit - Prospects
    Prospects
  • Sales Rabbit - Standings
    Standings
  • Sales Rabbit - Territories
    Territories
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

159 Reviews of Sales Rabbit

 

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Software Advice Reviews (5)
More Reviews (154)

Showing 1-5 of 5

Fritzie Ann from Txanto
Specialty: Other services
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Good in tracking and lead management!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Sales Rabbit is so useful in a world of marketing and a business. It keeps me organized also and gives transparency.

Cons

Sometimes Slow loading and not so much good in communicating, fix it and add features more.

Review Source
 
 

Kathleya from Marketing
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Sales Rabbit Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This help me so much in accordance customer relationship and create a better sales experience. I like it so much!

Cons

Always need internet connection, nothing least on this software it helps you a lot and multitasker.

Review Source
 
 

Siddesh from Marimba Auto
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Effective Stratergy

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

This is kind of research based result oriented software where it enables the team members to implement best in the industry.

Cons

Quick reaction form the customer service is required and also the software needs immediate transfer of data.

Review Source
 
 

Clem from Constructors 911
Specialty: Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Sales Rabbit is a waste of money and time!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

THE WORST CUSTOMER SERVICE WHEN YOU INQUIRE ABOUT A REFUND. They will not assist you in any way! Joke of a software unless you are selling carpet cleaning or bibles door to door.

Pros

No pro's unless you like being over promised and under delivered product.
This product does not have anywhere close to the functionality the sales guy tells you. Then once you are a customer they tell you it is in development and will be released shortly. I guess their definition on shortly is that it will be out in this millennial.

Cons

Not auto data collecting, if you just want to track a customer name than great. IF YOU ARE A ROOFER DO NOT BUY THIS PRODUCT.
Spoto was better at data collection and being able to use the mobile and computer app.

Review Source
 
 

Brian from My Solution Advocate
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

Sales Rabbit keeps you truly ORGANIZED!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Its between this and spotio. But the reality is Sales Rabbit is best.

Pros

As a salesman, its so important that you know your leads and where you have knocked etc. Sales Rabbit is the ULTIMATE solution for this. I used it on an ipad mini and was amazed at its functionality. I got many sales because of it and was able to truly feel organized. It will greatly become your silent friend and partner out in the field. You will feel lost if you ever go back to normal knocking.

Cons

I have no cons pertaining to this app. It truly will help and enhance your sales career. Get it or spotio now. I do feel spotio was easier to just touch locations and drop pins. Sales Rabbit may have this functionality now.

Review Source
 
 
 
Showing 1-20 of 154

Nazar from EW
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

No bad

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good

Pros

Ease of use, menu selection and design.

Cons

Missing functions that other software's have but the price is not bad

Review Source: Capterra
 


November 2018

November 2018

Sales Rabbit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is great and constantly becoming better.

Pros

This software was clean and neat and easily filterable. It kept good door-to-door sales records and made for good area management. Managers are able to assign area to sales reps and monitor their activities in real time. The app is real easy and self explanatory. It very useful to keep data in all service areas to know of good leads for future reference.

Cons

There were some occasional glitches with but customer support was good and getting back with you and helping to fix problems.

Review Source: Capterra
 

Eva from Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Decent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and learn it - user friendly interface

Cons

It needs more features and capabilities if to be used by large companies

Review Source: Capterra
 


November 2018

November 2018

Your D2D CRM Go To

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Being able to canvas area visually as your CRM.

Cons

Keeping track of potential prospects/leads can get hard because the list isn't whole (due to the visual side of sales rabbit). Also it takes a lot of data to run, especially if you're on a limited data plan on an iPad.

Review Source: Capterra
 


November 2018

November 2018

Sales Rabbit

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It's easy to record information and has increased my sales and accuracy.

Cons

It glitches and will freeze up and isn't the fastest uploading data.

Review Source: Capterra
 


November 2018

November 2018

Usefool Tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Sales Rabbit is a decent app for companies with sales people on the road where the ultimate goal is to sign up clients.

Pros

Easy to use UI, to build quotes , auto-form fills and agreements.

Cons

Don’t like that the multiple instances don’t synch. For example if you have it on an iPad and iPhone, the data doesn’t synch automatically. It should.

Review Source: Capterra
 

Jacob from Attendí, Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

The bouncy rabbit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I loved the pins, it saved me wasted time knocking on doors that was useful in facilitating more sales. I cant say there is anything better out there.

Pros

I really like the pin feature that allows me to drop unique color pins on homes that allow me to better know which homes have been contacted and which homes have not been. This is a great resource for follow up visits. it requires a team to still makes solid notes and make sure they are working hand it hand. I also enjoyed the maps functionality.

Cons

I did not love the communication aspect of the app, real time communication is key for me with sales. While I loved the pins and map, I did not love how sometimes it seemed to lag when I was going to a new area, it felt like it was buffering and would load all the pins in one area, it may have been more of an internet issue, but overall I thought there was a lot of good that outweighs the bad. This software works great hand in hand with other sales tools.

Review Source: Capterra
 

Jennifer from Badgerland Irrigation and Lighting Service, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great tool for training new sales people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great!

Pros

This software has been fantastic for helping us to train our new sales people and help them to get started on a path and plan of how to tackle their door to door sales. Makes this quick and simple so they can focus on selling!

Cons

We love almost everything about this app. Sometimes we have problems where the app freezes, but this happens with almost all apps from time to time these days.

Review Source: Capterra
 

Randon from Fisher Home Furnishings
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Worked Well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Sales Rabbit was very simple to use and did what I needed. It helped me manage my sales area and was easy to get customer service.

Cons

It wasn't super good about keeping me up to date with appointments.

Review Source: Capterra
 

John from Fox Pest Control
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Lots of Potential but unstable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great when it works. Really good UI and Design. Works really well as a Door to Door Sales Tool. Unstable. Until the stability issues are resolved, I would not recommend.

Pros

Ease of use is really high. It provides many amazing tools for Door to Door sales. (Area Management, Lead Pins, Easy to fill out contracts, etc...) It looks sleek and modern, and gives you the tools to sell door to door electronically.

Cons

Stability. We have used the software for 3 Years and each summer there seems to be some sort of feature that doesn't work or is broken. Last summer was the worst, there were a few weeks where reps could not login to the app and could not submit agreements (among other issues). Seems like Sales Rabbit may have just outgrown their server capacity?

Review Source: Capterra
 

Amber from Fox Pest Control
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Lots of bugs

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

It seemed very promising, but in the end it was very frustrating when our reps couldn't see their pins or areas (amongst other things). More hassle than what we bargained for and headaches all around.

Pros

I loved that it would show you where your current customers are (when it worked) and it was easy to draw and assign areas. It was really easy for our sales reps to fill in the customer information and payment information usually transferred over to our system pretty well.

Cons

There were many instances this summer where a rep couldn't see his pins and therefore knocked into current customers. Sometimes their areas would diasappear or wouldn't save after having been assigned. Other times it would show multiple pins for the same customer, etc. Sales Rabbit's customer service team (when we could reach them) was always willing and ready to help but they didn't necessarily fix the problem right away because it was more of a programming issue that took time to remedy. Often times it would reject a contract for whatever reason and the rep had to wait to submit it later. This would result in some contracts (and therefore, payment information) being lost.

Review Source: Capterra
 


September 2018

September 2018

Great Technology

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

For door to door sales this technology changed the game! I love that you can see your assigned area and mark which houses you’ve talked with and even put futures of if they’re a customer, wasn’t home, not interested, etc.

Cons

I feel like they were trying to update to much of the software to quick. There were many days the app wouldn’t not work because they were doing updates.

Review Source: Capterra
 

Cody from Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Better off using a pen and paper

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

They don't provide you with much info, you purchase and then realize all the features you're missing. No follow up support

Pros

They a nice looking app but unfortunately they don't have as many features as one would expect.

Cons

Pretty much everything. Realized I'm better off using a pen and paper

Review Source: Capterra

  Response: Sales Rabbit, Sales Rabbit

Date: September 2018

September 2018

 

Hi Cody,

I'm sorry you couldn't find all the features you were looking for! That can definitely be frustrating.

We'd love to see if there are any features we can go over with you or architect different solutions for any problems you may experiencing.

Please feel free to contact us at support@salesrabbit.com or 801-418-9009 ext.1

Sincerely,

SalesRabbit Support Team

 

Alexandra from university

July 2018

July 2018

Not the best software I have used. Under explained and over complicated. Would not recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Once I got used to it, I could use it fairly well, synced well with my data... but that's about it...

Cons

super slow to boot up and use, not good if your connection is not good, you don't get the support you need. terrible customer support

Review Source: Capterra

  Response: Sales Rabbit, Sales Rabbit

Date: September 2018

September 2018

 

Hi Alexandra,

I am sorry to hear you had such a difficult experience. I would like to review your experience and ensure any fail points are addressed. Would you please contact me at Support@salesrabbit.com with your information? This will help me review and resolve any outstanding concerns.

Thank You,
Matt H

 

Tom from Sunburst Ventures

May 2018

May 2018

Effective message platform that helps me to keep organized and easier to communicate with employees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the GPS tracking system that helps me keep abreast of the reps in the field at their locations.

Cons

I found incorrect information on customer's addresses and phone numbers. They need to update their records more frequently.

Review Source: Capterra
 

Jonathan from Xcite
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Very good quality app but has too many updates.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Plenty of day to day use.

Pros

I love the convenience of the app in my line of work. There are other more important issues that I have to deal with when locating an area on the map. This is not an issue for Sales Rabbit.

Cons

Too many updates. Every time I check my updates it's always trying to update seems like. I guess that's to be expected with a gps map indicator to make it more convenient?

Review Source: Capterra
 

Garrett from Now Communications
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Great service, we can add leads when we want and it is very user friendly

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Being able to track everything I was doing throughout the day.

Pros

Ease of adding leads and being able to customize it to our company's goal. We serve for Att and they supply us with info that we can transfer straight to Sales rabbit.

Cons

Lag on loading areas. Sometimes when you assign areas to a sales rep it will take a while for it to load on their end.

Review Source: Capterra
 

Juan from Clear Satelite

May 2017

May 2017

Great for street tracking, mapping out area, the tools and videos are great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The format of how its setup once you get into the app. Its very easy to navigate throughout the app while using to show customers information. Also i love the way it keeps track of all sale and installs.

Cons

There's really nothing bad i can say about the app really i guess i would have to say getting kicked out for not being connected to wifi but i haven't experienced that in a long time.

Review Source: Capterra
 

Colin from Now Communications

April 2017

April 2017

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

This makes door-to-door sales way easier! Being abl to have a street sheet right in front of our with people's names, qualification, and what peoducts they currently have are some of my favorite features.

Review Source: Capterra
 

Joseph from Now Communications
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Great Work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've used this app for Door to Door sales and its been working wonders. Having all my sales materials right there at my fingertip and being able to map out my areas is amazing. Thank you for a wonderful app.

Pros

Maps

Cons

Organization/ Folder Style

Advice to Others

Try to reboot the storage system and the filing

Review Source: Capterra
 
 
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