Salesforce.com CRM Software


 

The Salesforce cloud is an on-demand customer relationship management (CRM) suite offering applications for small, midsize and enterprise organizations, with a focus on sales and support.

The Salesforce app has capabilities that include sales management, marketing automation, partner relationship management and customer service. These applications help organizations manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post sale.

Salesforce for Outlook allows users to synchronize contacts, calendars, emails and tasks in both applications. Salesforce for small business allows users to manage contacts, track sales deals, manage tasks and events, harvest leads and track performance. The Salesforce enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations and more.

CRM Salesforce solutions are available only for software-as-a-service (SaaS) deployment. Force.com provides a technology stack that covers database and security as well as workflow and user interface.

 

Salesforce.com - Sales executive dashboard
 
  • Salesforce.com - Sales executive dashboard
    Sales executive dashboard
  • Salesforce.com - Track opportunities
    Track opportunities
  • Salesforce.com - Mobile view
    Mobile view
  • Salesforce.com - Mobile search
    Mobile search
  • Salesforce.com - Mobile customer information
    Mobile customer information
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

8,294 Reviews of Salesforce.com

 

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Software Advice Reviews (2,132)
More Reviews (6,162)

Showing 1-20 of 2,132

Ailyn Mae from Aprisa Business Process Solution Inc
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

in demand customer relationship management platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Salesforce helps you manage your customer with real time customer data. it also help you make critical reports and close deals with clients

Cons

i dont have any problems in using this product it is very useful and efficient. the customer service is very helpful and accomodating

Review Source
 
 

Carl from Day & Zimmermann
Specialty: Construction
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Gold standard for CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1) Full customization
2) Automation tools for a more robust tool
3) Integration with other applications

Cons

1) It has a somewhat steep learning curve but once you get over that it is great.
2) Administration can be a hassle sometimes. You really need an engaged base.

Review Source
 
 

Dana from St. Anthony Foundation
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Robust and versatile, though can be costly and not always easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've been using Salesforce for volunteer management since 2013, though we got into a bit of a pickle with the consultant/developer we used. They customized it heavily to give us features that weren't available in the database at the time, which made us dependent on them for any changes and kept us from updating to current versions. We also didn't have an official DBA, so ended up with a lot of duplicates and other bad data. We're in the middle of a lengthy process to clean it up, get us on the current version and implement Lightning, which are much more user-friendly. We're a non-profit so we get it for "free," but that's only for 10 licenses and doesn't include email marketing (unless you can make do with the relatively simple built-in email templates), consulting/development work, apps for mass changes/de-duping etc., which can add up quickly. It's a complicated system so it can be easy for users to get confused but it can also do quite a lot. If you're looking for an inexpensive database that's intuitive and easy to use out of the box, Salesforce may not be your best bet. If you need a versatile system with complex processes and rules, Salesforce may be an excellent fit.

Pros

-Robust, can handle high-powered processes.
-Flexible, it's quite versatile and can be customized to fit your needs.
-Complex security rights for determining which staff can see certain objects/fields/etc.

Cons

-Hidden costs - extra licenses, software/apps, consulting, development, etc.
-Not always easy to use out of the box, sometimes needs a lot of work to get it set up the way you'll need it.
-Data health can get out of control if you're not careful and diligent.

Review Source
 
 

Kortni from Verity Medical Foundation
Specialty: Healthcare / Medicine
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Too expensive for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I liked that it was easy to customize, but I could only customize it through my IT department, because the software was too complicated for the lay person to do on their own.

Cons

I think Salesforce is too expensive for small businesses. The volume of calls and patients we have for 2 doctors was not enough to make it worth it to have this software, even though we spend a lot on marketing. Our marketing people can extract everything they need from our EMR as long as we create a profile for every call, which was pretty easy to do.

Review Source
 
 

Teyanna from Samaritan Daytop Village
Specialty: Non-Profit
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Great CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used while working in Payroll Customer Service and I loved that we could locate a profile and see everything that was attached to the company. We could place orders for reprints and leave notes for the next Customer Service Rep. It was very easy to learn and navigate.

Cons

The version I used was basic and it served its purpose. I have yet to explore any of the other features.

Review Source
 
 

Aruna from Enzigma Software LTD.
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Best PaaS Service I ever seen.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1] This is a very good platform for any cloud application development. Very easy to use and easy to learn.
2] It's learning site called "Trailhead" is a really awesome application to learn salesforce easily.

Cons

1] It's a bit expensive platform for the small organization.
2] Debugging is a time-consuming process.

Review Source
 
 

Andrea from Abode Construction
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Salesforce - not as user friendly as they would like you to believe

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The company I worked for had the case management piece turned on. It was a nightmare to use, track cases, assign them etc. It also pulled in every single piece of junk mail as well. No filtering. And closing a case was too many steps. Would I recommend Salesforce? No

Pros

Its a CRM system. If this is what you are looking for as a basic product well this is it. It has all the fields you would expect, customer name, contact info, address, email, website etc. You can attach a quote within the company profile

Cons

Not user friendly. The training is done as if you know all the ins and outs and really just need to know what the new update brings. Have to add contacts as a monitory field. Not every person you talk to at a business should have to be added as a contact. The shipping and receiving guy or guy running a machine may not always be the same. When creating a case not always is the person who calls or emails work at that company. They could be an outside contractor. That needs to be factored in.

Review Source
 
 

Maziar from CourseNetworking
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

It's doing the Job!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I believe there is no serious competitor for Salesforce out there. The API is very good and people can do amazing things with the meaningful integration.

Cons

A little bit of old graphical user interface. It would be nicer to have a more modern UI. Not all subcomponents have good integration capabilities.

Review Source
 
 

Jill from Rakuten Marketing
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

A little old-school but easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I had to create an email template for our sales team, and it was my first time using Salesforce, but it was pretty easy to figure out on my own.

Cons

The software just looked a little old-school, like it hadn't been updated since it was made or at least in a few years.

Review Source
 
 

Gary from The Comtel Group
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Software is very sophisticated highly customizable and easy for management to access analytics and custom reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very easy for IT managers to implement however expectations for integrations are oversold and backward looking integration more difficult than expected

Pros

Software is very sophisticated highly customizable and easy for management to access analytics and custom reports

Cons

Very expensive for a small or medium size company to afford much more accessible for larger companies cost wise sometimes it can be overly complicated sales reps complain that there are now too many steps to the process

Review Source
 
 

Andrew from Vivint
Specialty: Software / IT
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Really the best CRM platform available right now.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The most versatile, customizable, and compatible CRM available.

Pros

I have used this platform at a few different companies now and it is astounding how versatile and customizable it is based on your needs. Just the interface and visual customization available is impressive. It is a powerful tool that grows with you as your needs and your sophistication as a company expand. I love all of the different integrations they support as well. If you are already set up with other software to fulfill your day-to-day business functions, that shouldn't be any deterrent to considering salesforce.

Cons

There is a learning curve as an administrator, but once your practices are in place it is well worth your invested time.

Review Source
 
 

Rebecca from Infinite Electronics
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Salesforce

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like that it can archive my emails and holds items in one place for me. Fairly easy to track my contacts and prospects.

Cons

I feel that it could work a little better for me, it seems a little aged and could be updated. Overall if fits my needs but it could be updated.

Review Source
 
 

Nick from Multiview
Specialty: Advertising
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

800 Pound Gorilla for a reason

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Specific to sales force automation & reporting, there really is no other player in the space as strong. I also like the innumerable tools you can bolt-on... Marketo for example.

Pros

There's a reason Salesforce.com is the big boy in the market, because it's the best. The ease of implementation, training and usability is 2nd to none.

Cons

Can get pretty expensive but honestly like in so many other places in life, you get what you pay for.

Review Source
 
 

Ian from RothLochston
Specialty: Construction
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Business Development Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Reports and automated charts for year ends. We track both successfull and unsuccessful projects bid and with salesforce thre is autmated charts. Prior this was a ful time position for someone.

Cons

mutiple interfaces and navagating around and learning new features. Maybe in person initial training would have been benificial.

Review Source
 
 

Kevin from Visa
Specialty: Other services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

SalesForce gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I like how well we can track work flows and tickets. The data is easily exported or even connects directly to tableau.

Cons

It takes a while to rally figure out how to navigate through the dashboards. I have difficulty finding certain projects occasionally.

Review Source
 
 

pratik from NuvoloTechnologies Pvt Ltd
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

An awesome platform for cloud application and the best CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1] I love this platform for any CRM customization or any cloud based applications.
2] It provides us so many automation tools, which keeps us lesser dependent on custom development.
3] I am impressed by its sandbox cloning. it is so easy and quick.

Cons

1] More number of governor limits.
2] At development also there various limitations.
3] Licensing are same for CRM based application as well as other application.

Review Source
 
 

Chris from Self Employed
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Complicated to set up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Seems to be very comprehensive. A lot of complex and detailed features. Has many options to help customize the platform.

Cons

Very complicated to set up. Depending on the size and needs of your team it might not be worth the cost.

Review Source
 
 

Deborah from Sunland Home Care
Specialty: Healthcare / Medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

First experience with this CRM was a very pleasureable one.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Continuous research and development and QA to better the product on an ongoing basis.

Pros

The fact that it is very user friendly and the many reports that you can run and also ways to manage your accounts.

Cons

Some of the reports are not very easy to run and get complicated and the lack of support is often very frustrating.

Review Source
 
 

Corey from Quiktrak, Inc.
Specialty: Maintenance / Field Service
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

VP of Sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

N/A

Pros

Majority of clients utilize Salesforce and are plugging into their processes. Enables storage of leads and opportunities overall.

Cons

Too much for the size of company I work for. Too many bells and whistles. Looking for a scaled down version.

Review Source
 
 

Craig from ADS
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Fantastic CRM! We just can't afford it yet....

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

There are a lot of comparison sites out there to compare features and functions. You need to skip all of the marketing hype and just give the top rated CRM's a try in order to make a decision. That is the only way you will know what fits best with your company. If you have campaign taste and can afford it, you can't go wrong with Salesforce. If you have a small budget and can't put the bulk of it into your CRM, there are other great free or low-fee alternatives in the market.

Pros

If you need a full function CRM, there is nothing out there better than Salesforce.com. We wanted to use it for our start-up so we set about evaluating every feature we knew we needed and took note of those we weren't ready for. There is a plug-in for every other app were use and interface linkage to every process we created. You have the ability scale as large as you need to with Salesforce.com and the learning curve is lessened because there are tons of training tools and videos. You can't go wrong with this as your CRM if you can afford it!

Cons

In the end, we couldn't pare down the functions small enough for our start-up. We needed to start very small with the ability to grow and and functions as we needed them. In the end, we just couldn't afford the base CRM as a start-up. We had to go with another vendor simply because of the monthly cost vs the features we actually needed.

Review Source
 
 
 
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Showing 1-20 of 6,162


October 2018

October 2018

The incumbent monster

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

EVERYTHING integrates with it. That's the only reason I'd use Salesforce. Otherwise, the UI is a dinosaur, they charge extra for the "modern" Lightning UI, which ought to be free to get their customers to switch.

Cons

Byzantine navigation, extremely poor reporting and analytics. Our sales reps shudder to use it. Only when they absolutely have to.

Review Source: Capterra
 

Cosmin from Computer Networking
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Salesforce is a really good management platform

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

After you are familiar with it you receive great help from this software.

Pros

I like the fact that there are not many limits regarding this software and you can practically do everything you need or integrate with many in-house tools and APIs.

Cons

The learning curve is slow and you need help from on-line resources or colleagues.

Review Source: Capterra
 

Tochukwu from Sterling
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

I really enjoy using this app

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

So far I have had a wonderful experience using this app I recommend they keep up the good work by working on the bug files that slows the app

Pros

Salesforce is user friendly and self explanatory

Cons

The fact that It hangs attimes and can be annoying

Review Source: Capterra
 

Nakul from Kellogg
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Salesforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to track sales & leads across the org

Cons

Requires some understanding and prior knowledge / experience with the product

Review Source: Capterra
 


October 2018

October 2018

Salesforce Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Used mainly for sales management - but apart form the fat that it is very costly to purchase, we have to hire an internal salesforce expert to manage the day to day issues which arose.

Pros

Easy to master but can be quite clunky in places. Can be used as a CRM, HRIS and Sales management tool but takes mastering how to make it work for you

Cons

Clunky, can be slow and requires an external source salesforce agent or internal expert support for additional issues which do occur regularly

Review Source: Capterra
 

Mandy from Wonderworld
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Totally recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It’s a good recourse and software to use for managing client

Pros

I love the fact that we’re able to see the candidate message to our client. This help us monitor on the activities that our people do.

Cons

I don’t really have a bad experience using the software. One thing is that the customer service aren’t that helpful because they tend not to help me whenever I need something or they go around the circle.

Review Source: Capterra
 

Aaron from AskNicely
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

One cloud to rule them all!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Salesforce has endless customization options, and multiple integrations for every possible use case.

Cons

Its expensive. The only thing more expensive is the cost to your business of not using Salesforce.

Review Source: Capterra
 


October 2018

October 2018

Makes being part of a team easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like that it breaks down who has done what sales wise so we can check our operations productivity. That also helps us evaluate employees and see what we can do better to help them reach their sales goals. It's very easy to navigate and has a clean layout.

Cons

Changing the password at a required time does take away production time since a lot of us can't always remember what it is but that's not really their fault. That's really the only negative though because it's a pain but it does what we need very well.

Review Source: Capterra
 

Sasha from RU-N
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

A great CRM system for any business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Salesforce for Outlook integration makes life easy with features such as synchronizing contacts, calendars, emails and tasks. Makes it very easy to manage what's going on by having everything in one place.

Cons

Getting Salesforce integrated with some of our systems was somewhat of a challenge, but the consultants were extremely helpful and supportive.

Review Source: Capterra
 


October 2018

October 2018

Create software with many capabilities.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The possabilitiies are endless with Salesforce. You can configure it to work how your company needs it.

Cons

If you do not have upper management's buy-in. it can be seen as a very expensive system.
Having a Salesforce Administrator in the company allows you to configure it to work for you. the out of the Tbox system doesn't always work how you would want. Support is paid for but the community is very good at helping you solve issues.

Review Source: Capterra
 

Jonathan from ICO Property Management
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Salesforce review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great! It is so customizable it's crazy, the only downfall is how much you will have problems, customer service is excellent though. It really is a trade off.

Pros

This is the "Lamborghini" of CRM's. Everything can be configured to how you want so it makes it so much easier to make a custom CRM that works with your business.

Cons

Salesforce has crashed on me more than any other CRM software I have used

Review Source: Capterra
 

Hope from Micro-Biz Consulting and Services
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Large learning curve but very powerfull

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

There are a lot of good reasons to use sales force, you can run your entire business on it, lots of modules, expandable and customization

Cons

learning curve is bit at first, can be pricey for a small business

Review Source: Capterra
 

Jerry from Affinitates
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Salesforce

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ability to track nearly all activity to the nth detail was amazing

Cons

Time/resource investment is significant; takes way too much effort to track things

Review Source: Capterra
 


October 2018

October 2018

Great Buisness Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allows for you to store all emails that are linked from individuals, customers, employees and personal (in case of audit, incident/accident or if you need to find an important email that your boss is asking information on)

If you have a big company with frequent email traffic this is a good route to go to provide a platform which allows you to link, store and make readily available for whatever situation arises.

Pros

Links Emails with all recipients.
Stores freuently contacted people (only required one time per individual)
Easy to use
Efficient

Cons

Allows company to view all of your emails (if on corporate account)
Added step attached to microsoft office

Review Source: Capterra
 


October 2018

October 2018

Interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It gets the job done. It is very basic and provides the basic needs of email marketing.

Cons

The user interface is horrible. The reporting options are very limited.

Review Source: Capterra
 


October 2018

October 2018

Light Salesforce user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our sales and marketing department uses this software the most, I only go in there when I need to look up client information which isn't very often. I have never enjoyed using this software.

Pros

I liked that Salesforce could integrate with our support ticketing software.

Cons

I find it unappealing and non-intuitive to use. There is way too much to configure. We had many issues with the Salesforce for Outlook connector not syncing calendar events.

Review Source: Capterra
 


October 2018

October 2018

Great dashboards for quickly organizing your leads and sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The main dashboard is very effective for capturing all your leads and sales in one place; more specifically, you can understand where your leads and potential sales are in the sales pipeline so you can implement tactics to move them through to purchase. It also helps you to zero in on who is most likely to purchase from you. The activity section is also really helpful for tracking your meetings and interactions with potential clients.

Cons

Pricing is high so to really justify the cost you should learn to use the software well.

Review Source: Capterra
 


October 2018

October 2018

Salesforce for Development Functions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great software for all development department needs....online training videos to assist with the learning curve....tech assistance is very good.

Pros

Easy to transition old databases into SalesForce, the online version is much better than the stand alone, ability to build out to suit your organizational needs

Cons

Very complex and usually requires tech assistance

Review Source: Capterra
 

Becca from Attainia, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Salesforce is so easy to use everyday!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How much information you can access and create reports off of!

Cons

It could look a little more updated but still is functional.

Review Source: Capterra
 

Tiffany from Verve Health
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Salesforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Hold a lot of information. Easy to find and use.

Cons

Didnt like the small flexibility of changing contracts.

Review Source: Capterra
 
 
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